Fresh Jobs at Empact Group

Job Description

• We are seeking a driven and experienced Regional Manager to oversee multiple locations within our organization. The Regional Manager will be responsible for driving operational success, leading teams based in our in-office restaurants and ensuring consistent execution of company standards across all locations within their region. The ideal candidate will have strong leadership skills, a proven track record of meeting and exceeding sales targets, and the ability to effectively manage a geographically dispersed team.

 Education and Experience required:

• Matric / Grade 12 (Bachelor's degree advantageous)
• At least 5 years’ experience in the services industry with a minimum of 2 years in a regional or multi-unit management role
• Experience in the food industry will be advantageous
• A good understanding of budgeting and profit & loss accounts
• Exposure to industrial relations on a shop floor level
• Proven track record of meeting and exceeding sales targets and operational goals
• Excellent problem-solving and decision-making abilities
• Proficiency in Microsoft Office Suite and other relevant software applications
• Flexibility to travel regularly within the region
• A good working knowledge of HSE

 Key areas of responsibility:

• Authorize monthly wage input documents, new engagements, terminations and pay rate changes
• Develop and implement strategies to drive revenue growth and increase profitability
• Manage Unit/Catering Managers to ensure operational issues relevant to the business are resolved
• Manage units to ensure profitability, sustainability as well as secure future business
• Ensure contractual obligations are met and manage contracts within Service Level Agreements
• Manage and support diverse teams of clients to ensure realisation of strategic goals
• Facilitate training and development of Catering Managers in order to improve service offerings and maintain relevance
• Ensure labour force planning is adequately done and managed in relation to budget
• Ensure unit costs and expenditure, within region, are tightly managed 
• Ensure fixed and other assets are managed and regularly audited
• Manage and exceed client expectations in line with statutory Health, Safety and Environmental policies
• Accurately manage all the financials of each unit with the support of the unit or project Manager
• Attend all relevant meetings with clients and management teams and ensure communication to units
• Regularly meet with the client to ensure success of the contract
• Keep clients up to date in relation to progress made or areas of concerns
• Continuously build the relationship with the client
• Must have the ability to engage with union officials at the highest level
• Stay informed on industry trends and market conditions to inform decision-making and strategic planning.

Additional Considerations:

• Drivers Licence with own vehicle
• This is a highly pressurized environment with long hours

Knowledge, Skills and Competencies:

• Excellent interpersonal and leadership skills
• Sound administration skills
• Ability to adapt to a changing environment and priorities effectively
• Ability to work flexible hours when required
• Excellent customer services skills
• Excellent communication skills
• Presentation skills
• Financial Acumen
• Report writing
• Leadership Skills
• People Management Skills
• Consequence management
• Results orientation
• Driven, self-motivated
• Problem solving skills
• Negotiation Skills

go to method of application »

Purpose of the role:

• We are seeking a dynamic Technology Solutions Manager to lead the end-to-end technology strategy within our Facilities Management (FM) environment. This pivotal role oversees the planning, implementation, integration, and optimisation of all digital tools from CAFM/IWMS platforms and BMS systems to IoT and automation solutions. The ideal candidate will elevate service delivery, enhance operational efficiency, and drive data-led decision making across the FM portfolio.

Education and experience required:

• Diploma or Degree in:
• Information Technology
• Computer Science
• Engineering (Electrical / Mechanical / Industrial)
• Facilities Management with strong IT exposure
• 3–5+ years’ experience in FM technology, IT service delivery, or digital system implementation.
• Experience with CAFM/CMMS platforms is essential.
• Strong analytics exposure (Power BI, Tableau, or similar).
• Proven experience implementing CAFM/IWMS or large-scale technology solutions.

Key Areas of Responsibility:

Technology Strategy & Innovation

• Develop and execute the FM technology roadmap (CAFM, IoT, mobility tools, automation, dashboards, etc.).
• Identify technology gaps and recommend modern, cost-effective solutions.
• Lead digital transformation initiatives across the FM division.
• Stay ahead of global FM tech trends and introduce innovative solutions.
• Leverage IoT, AI, automation, and mobility platforms to elevate FM operations.

Systems Implementation & Management

• Manage deployment, configuration, and optimisation of CAFM/CMMS platforms.
• Oversee IoT sensors, BMS integrations, mobile workforce apps, and asset tracking tools.
• Lead upgrades, migrations, testing, and user acceptance processes.
• Ensure seamless integration across BMS, helpdesk, and smart building systems.

Data, Reporting & Analytics

• Develop and manage performance dashboards for SLAs, KPIs, asset performance, and energy consumption.
• Ensure data integrity, accuracy, and compliance.
• Analyse system data to support predictive maintenance and operational improvements.
• Partner with operations teams to convert insights into actionable outcomes.

Stakeholder & Vendor Management

• Support cross-functional teams (operations, finance, projects, SHEQ, HR) with all tech-related needs.
• Engage with clients to understand requirements and deliver digital solutions.
• Manage technology vendors, service providers, and integration partners.
• Lead RFP development, vendor evaluation, and procurement processes.
• Provide ongoing user training and system support.

User Support & Training

• Design and deliver training programs for FM system users.
• Provide technical support and troubleshoot system issues.
• Drive user adoption and manage change for new digital tools.

Governance, Compliance & Security

• Ensure adherence to IT governance, cybersecurity standards, and data privacy regulations.
• Implement digital asset lifecycle management best practices.
• Maintain system documentation, processes, and SOPs.
• Manage asset registers and monitor digital tool movement.

Continuous Improvement

• Track system performance and recommend optimisation opportunities.
• Benchmark FM technology trends to enhance efficiency and client satisfaction.
• Support sustainability initiatives through smart building and energy management technologies.