Fresh Jobs at Hollard Insurance

Job Purpose 

• The Claims Consultant is responsible for managing claims allocated to the branch, in alignment with branch mandates and company standards. This role plays a key part in ensuring the efficiency and effectiveness of the claims department by upholding technical excellence and service quality. The incumbent will contribute to the growth and profitability of Hollard by ensuring accurate claims settlement, maintaining the department’s professional standards, and fostering strong relationships with internal and external stakeholders, thereby enhancing Hollard’s reputation.

Key Responsibilities:

• Technical expertise: To evaluate and investigate all claims received in order to prevent possible leakage to the company in the settlement of claims.
• Customer service: Maintain a high level of service to customers (internal and external) according to service level agreements and within the service standards as set by the Company.
• Broker Support: Provide enhanced support to brokers that extends beyond standard claims 
• processing to include expert technical consultation and comprehensive assistance.
• Effective and timeous communication: Communicate in a professional manner with internal and external parties and respond to queries within 24 hours.
• Registration: All claims received to be registered within 24 hours of receipt.

Required Knowledge and Experience    

• Good knowledge of Commercial & Personal with at least minimum of 5 - 7 years’ experience 
• Good communication skills oral and written (English and Afrikaans) 
• Must have a solid understanding of the claims procedure 
• Must be proficient in insurance terminology 
• Legal knowledge (prescription act, insurance act, FAIS) 
• Mandate of R750,000.00 and above. 
• Underwriting knowledge (ability to interpret policy wording, understanding how claims information impacts on underwriting) 
• Basic risk assessment knowledge (understand the assessment process, with an ability to appoint the right assessor) 
• A basic understanding of reinsurance and treaties 
• Must have product & Basic financial knowledge (estimates, premiums, co-insurance) 

Educational Requirements    

• Grade 12 
• NQF 4 Insurance qualification or equivalent advantageous  

Deadline:17th November,2025

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Job Purpose

• Overseeing end-to-end testing strategies, driving test automation initiatives, and mentoring the QA team. Ensure quality standards across all aspects of the SDLC—from planning to delivery. Work closely with development, DevOps, and business teams to align QA efforts with overall project goals.
• Define and own the overall automation testing strategy, ensuring alignment with project and product goals
• Identify areas suitable for automation, perform ROI analysis, and prioritize test cases for automation.
• Design, implement, and maintain robust and scalable automation frameworks (such as Hybrid, BDD, POMbased) suitable for both UI and API layers.
• Lead the creation of comprehensive automation test plans that outline objectives, tools, timelines, scope, and risk mitigation strategies aligned with business goals.
• Designing, developing, and maintaining scalable and reusable automation frameworks.
• Reviewing test scripts, execution results, and ensuring adherence to best practices and standards.
• Collaborating with cross-functional teams to understand requirements and translate them into test cases.
• Providing technical mentorship to QA engineers and guiding them in automation and testing best practices.
• Monitoring test coverage and quality metrics and reporting them to stakeholders.
• Driving continuous improvement in testing processes and tools.
• Participating in sprint planning, grooming, and retrospectives as part of agile teams.

Required Knowledge and Experience    

Primary Skills (relevant or in a similar role)

• Strong leadership and communication skills to lead QA teams, resolve conflicts, and manage stakeholders
• Good understanding of STLC, agile methodologies (Scrum/Kanban), and DevOps practices.
• Excellent technical and analytical skills, with ability to self-learn new technologies.
• Hands-on experience with Selenium using the TestNG framework for web applications Or Playwright with Javascript.
• Created the Selenium TestNG or Playwright framework from scratch.
• 10 years of experience in software testing with at least 2-4 years in a lead role.
• Experience in testing RESTful APIs and backend services using PostMan & SOAP tool.
• Experience working with Git-based version control systems (Azure DevOps, Jira with Zephyr, GitHub, Confluence).
• 2 years in short-term insurance projects
• Understanding in performance testing tools like K6, JMeter or Gatling.
• Experience in generating reports using tools like Allure or Extent Reports.

Secondary Skills

• Proficient in JavaScript/TypeScript; experience in Python is an added advantage.
• Expertise in frameworks such as Data Driven, Hybrid and TestNG.
• Familiarity with Docker/Kubernetes environments.
• Understanding of security testing practices and tools like OWASP ZAP.
• Knowledge basic formula of excel to create reports.
• Exposure to mobile testing frameworks such as Appium. Experience with cross-browser and cross-device testing on platforms like Browser Stack or Sauce Labs.

On the job training/familiarisation time

• 3 months

Educational Requirements    

• Computer science university degree or equivalent
• ISTQB Certification - an advantage

Deadline:25th November,2025