Fresh Jobs at Investec

Description

• The Client Digital Experience (CDX) division is a technology team responsible for the UK Bank's client-facing channels. The department comprises teams based in Mumbai, London and Johannesburg. We are looking for a software developer to join our Client Communication Management (CCM) Platform team based in Johannesburg.  
• The CCM platform serves as a communication solution, enabling other systems to deliver SMS messages, voice messages, and emails to clients, including time sensitive one-time-passwords (OTPs). Additionally, it facilitates the creation of client content (e.g. account statements) that align with the Investec brand. This platform is utilised by various propositions within the UK bank.  

Experience, skills and capability

From a personal perspective:

• You enjoy writing code to solve problems 
• You deeply care, take ownership, and look at the bigger picture 
• You're curious about new client communication technology and like to stay informed
• You're excited to be a part of a team that is evolving through a modernisation journey
• You thrive in a collaborative environment involving different stakeholders and subject matter experts 
• You're interested in distributed systems and writing resilient, scalable, and secure software 
• You enjoy and have experience building APIs and working with cloud technologies and providers 

We are looking for an engineer with:

• Minimum 2-5 years' experience in C#, .Net/.Net Core
• Experience with Azure Cloud-based API services
• Experience in building integrations between internal and external platforms
• Experienced in both front-end and back-end software development
• Knowledgeable in development frameworks and third-party libraries
• Experience in solutioning and building robust, secure applications on cloud native technologies
• Ability to leverage AI enablement technologies in the SDLC delivery process
• Coding languages preferred include C#, JavaScript, MVC, HTML, CSS, TypeScript
• Ability to work closely with business analysts to create technical solution designs for the team
   

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Description of the role 

• Responsible for providing financial advice on both the Investec Life risk and My Investments products to Investec Private Bank clients in accordance with FAIS legislation and according to Investec's professional financial advice guidelines.

Description of the skill and experience required 

• This includes doing an analysis of the client's financial affairs (including a Risk inventory), developing a financial plan (Six Step Financial Planning Process) and selling Investec Life and My Investments products directly to the clients should this be recommended in the financial plan. Ensure that proper record keeping of advice is maintained.
• Perform annual financial reviews with clients
• Clients will be sourced through Private Bank Marketing or by referrals from the Private Bankers directly
• Build and maintain close relationships with Private Bankers. Private Bankers are the gatekeepers to the clients and must be included or
• kept informed in all activities with clients to ensure continued access and support
• Ensure credibility with clients and Private Bankers through professionalism and demonstration of expertise
• Assist with the sales and marketing of Investec Life product range with other distribution or service channels. Advisors will also be
• required to assist the Client Services Centre should phone in clients require advice or more technical (product and advice) support
• Assist regional Private Bank management with marketing and sales plans
• Always operate within the Private Bank business strategies and Investec's brand guidelines
• Develop and manage own sales plan and sales pipeline
• Extensive regional travel required

Experience, skill and capability
Education | Knowledge

• Relevant tertiary qualification and CFP would be preferred
• Three to five years' experience in financial services preferable in financial advice or legal advice positions

Core competencies:

• Understanding of long-term insurance business and markets
• Knowledge and understanding of the relevant income tax and estate duty legislation
• Sound experience with financial planning processes
• Ensure that the core financial planning competencies are maintained through continuous training and development
• Client service orientated
• Excellent interpersonal skills
• Relationship building and networking
• Ability to organise and prioritise
• Ability to work under pressure
• Team player
• Must have initiative and be tenacious
• Ability to close a deal/sale

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Description

• The Investment Consultant has the responsibility of supporting the effective and efficient running of the current My Investments business. The Investment Consultant will be responsible for servicing the needs of existing and potential My Investments clients.
• The role provides the opportunity to work in a fast moving, creative and challenging environment as part of a multi-skilled team. Furthermore, the role promotes exposure across Private Bank and Wealth & Investment. 

As an Investment Consultant you will be responsible for:

• Servicing clients through our digital, telephonic and email channels. 
• Providing intermediary administrative services to the Private Banking client base for the My Investments product offering, ensuring compliance with relevant legislative requirements.
• Facilitate Section 14, Preservation fund and other investment transfers. 
• Whilst providing the above services, you will be expected to approach each interaction even in a simple query with a sales and service mindset.
• Execute investment service requests efficiently, including processing client transactions, managing account updates, and ensuring timely execution of trades.
• Deliver exceptional telephonic service and assist clients with online navigation and product related queries, adhering to our client service principles.
• Proactively engage with clients to resolve queries, provide updates on investment activities, and ensure a seamless client experience.
• Ensure day-to-day client service operations run smoothly, responding to client and internal stakeholder requests in line with service principles.
• Administer client requests effectively, ensuring that all documentation is processed accurately and in a timely manner.
• Participate in projects aimed at enhancing the current operating model, including the development of internal controls and ad-hoc testing.
• Administer various systems and processes, identifying opportunities for process enhancement and efficiency improvements.

Qualifications and Experience

• A relevant degree 
• Previous Investment or Asset management experience
• Ability to problem solve
• Passionate about client service and client engagement
• Organized, efficient and ability to deal with complexity
• Strong operational and analytical mindset
• Ability to multi-task across the entire product suite
• High energy individual who is a self-starter
• Exceptional written and spoken communication 

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Description of the skill and experience required 

• Investec Sandton is looking for a Fullstack developer (at least 5 years' experience) in the Private Bank Tech – Lending team who will be part of the full application life cycle including, but not limited to, the evaluation of business requirements, system analysis and design, writing of technical specifications and diagrams, programming, unit testing, maintenance, and technical support of our applications.

Experience, skill and capability

• Proficient in Programming Languages: JavaScript, Typescript, .NET, C#Front-end Development: Knowledge of front-end technologies like HTML, CSS, and JavaScript frameworks – Angular - to build responsive and user-friendly web interfaces
• Back-end Development: Proficiency in server-side programming using frameworks and technologies such as Node.js, ASP.NET, to handle server logic, data storage, and integration with databases
• Databases and Query Languages: Experience working with relational databases and understanding of SQL query languages, along with Liquibase understanding (advantageous)
• API Development and Integration: Ability to design, build, and consume RESTful APIs, as well as integrate with external APIs and services to exchange data between systems
• Version Control: Familiarity with version control systems like Git and understanding of branching, merging, and resolving conflicts to collaborate effectively with other developers
• Responsive Design and CSS Frameworks: Advantageous to have understand responsive design principles and experience with CSS frameworks like Bootstrap or Foundation to create visually appealing and mobile-friendly web applications
• Testing and Debugging: Ability to write unit tests, perform integration testing, and debug applications to ensure code quality, identify and fix issues, and improve overall reliability pre- and post-deployment
• Deployment and DevOps: Azure DevOps pipelines – develop infrastructure and code using bicep Proficiency in deploying applications to Azure DevOps for managing source code repositories, building and releasing applications, and implementing continuous integration and delivery processes (CI/CD) and infrastructure automation, including automated deployment pipelines
• Security Best Practices: Understanding of web application security concepts, such as Azure Active Directory (Azure AD) and the ability to integrate authentication and authorisation mechanisms into applications using Azure AD, data validation, and protection against common vulnerabilities
• Performance Optimisation: Experience in optimising application performance, including minimising load times, optimising database queries, and implementing caching mechanisms
• Problem Solving and Troubleshooting: Strong analytical and problem-solving skills to identify, debug, and resolve issues in both front-end and back-end components of applications
• Collaboration and Communication: Effective communication and collaboration skills to work in cross-functional teams, participate in code reviews, and communicate technical concepts to non-technical stakeholders
• Continuous Learning and Adaptability: Willingness to learn new technologies, keep up with industry trends, and adapt to evolving development practices and tools