Fresh Jobs at MiWay Insurance Limited

What will make you successful in this role?

Minimum Qualification Required

• Grade 12/Standard 10/NQF 4
• Related tertiary qualification (Not required but advantageous)

Minimum Experience

• Minimum 5 years experience in the STI environment
• Minimum 5 years Liabilities and/or Recoveries experience, specific to Motor Vehicle Accidents

Deliverables include, but will not be limited to

• Sound knowledge of Motor Vehicle Collisions and Apportionment of Damages Act
• Analytical thinking and strategic objective execution
• Sound knowledge of operations, systems and procedures pertaining to the Legal Department
• Redefining processes and procedures to optimize efficiencies within the Legal Department
• Managing Legal Liability and Recovery Ratios 
• Ensure efficient service quality standards to clients, brokers and third parties
• Strong administration and reporting skills
• Risk Management
• Quality, compliance and accreditation
• Ability to apply Business Rules and Processes
• Services Knowledge
• People management 
• Objectivity 

Competencies Required

• Ability to multi-task and work under pressure
• Ability to reach set targets 
• Ability to analyze merits correctly 
• Ability to argue merits and apportionments
• Written and verbal communication skills
• Continues improvement and efficiencies
• Relationships and networking
• Self-motivated and inspire others 
• Problem solving skills and solution oriented 
• Managing and coping with stress and setbacks
• Delivering results and target orientation
• Commitment to personal and team goals
• Professionalism
• Excellent administration skills
• Must be highly proficient in dealing with clients at all levels
• Self-disciplined
• Good organization abilities

go to method of application »

What will you do?

• Miway is looking for a F2F Commercial Insurance Sales Hunters (B2B) 
• We are looking for a self-motivated, target-driven sales hunter who thrives on closing deals and building your own pipeline?
• If you live for the chase and back yourself to win, this role is for you.
• We’re looking for Commercial Insurance Sales Hunters (B2B) to join a high-performing Tied Agent sales team. This is not a lead-fed role — you will hunt, source, and convert your own new business through cold calling, networking, and engaging decision-makers.
• In this face-to-face, client-focused role, you’ll build strong relationships with business and corporate clients, offering tailored short-term insurance solutions across commercial, fleet, and corporate portfolios.
• If you’re confident in your ability to hunt, close, and build long-term value, we want to hear from you 

Minimum Qualification Required

• NQF4/Matric/Standard 10
• FAIS credits/Full Insurance Qualifications (depending on Dofa)
• Financial Services Board Regulatory Exams (RE5) completed
• Must have your own reliable transport\Valid code B driver’s license

Minimum Experience

• Minimum 2 years’ experience in the commercial insurance industry
• Minimum 2 years’ experience in face-to-face business
• Ability to source, and convert our own new business leads

Deliverables include, but will not be limited to

• To deliver on business strategies and key deliverables
• To actively source and grow your portfolio of clients
• To provide world class service to your portfolio of clients, thereby ensuring a low lapse rate
• To screen new business and ensure that your portfolio does not pose a threat to Miway’s risk pool

Competencies Required

• Must be highly proficient in dealing with customers and staff at all levels
• Excellent administrative skills
• Ability to plan and manage time efficiently
• Results oriented
• Self-disciplined and ability to work under pressure
• Self-motivated and desire to excel
• Analytical and organised
• Problem solving skills and solution oriented
• Flexibility
• Ability to multi-task and attention to detail
• Professional and organised
• Excellent Excel and PowerPoint skill

go to method of application »

What will you do?

• At Miway, our purpose is to enable people to live their way. We understand that life is not just about "things" - but the meaning that those things bring to your life. We believe that technology and innovation have infinite possibilities when it's inspired by humans... by you.
• This is why we focus on our clients’ needs; finding new ways to simplify their lives and how they do things. We give them products, services and solutions that enable them to live and enjoy life on their own terms – in their own way.
• Agile values and principles are strongly embedded in our culture, and they are at the core of how we make decisions and how we approach adding value within the company.
• We are seeking a talented and passionate Chatbot Developer to join our Business Process Innovation team. This critical role involves planning, developing, and optimizing sophisticated chatbot conversational journeys to automate customer communication and self-service.
• Working collaboratively within a highly skilled, cross-functional team, specifically utilizing industry-leading platforms such as Genesys Cloud, CoPilot and Infobip. Your contributions will drive sustainable, intuitive, and functional chatbot solutions that directly enhance customer experience. 
• This role requires active participation in solution reviews, dedicated support for production applications to maintain stability, and a strong problem-solving approach to address a wide range of technical issues collaboratively.

What will make you successful in this role?

Minimum Qualification Required

• Matric
• Relevant IT degree/3 year diploma (preferably BSc)
• Genesys Cloud AI Digital Bots and Infobip Answers related certifications will be highly advantageous

Minimum Experience

• Any experience working on a chatbot development platform an advantage
• Any development experience using JavaScript, JSON and Rest APIs an advantage 
• Working knowledge of SQL and Conversational UI/UX

Competencies Required

• Good understanding/experience with AI powered chatbots using ML,LLM and NLP technology
• Strong analytical and programming Logic
• Sound understanding of chatbot architecture
• Excellent communication skills
• A self-driven learning mindset, research and advocate for new Conversational AI technologies and features within the Infobip and Genesys Cloud ecosystems 
• Meticulous attention to detail.
• Familiar with software development lifecycle
• Solution-driven with the ability to adapt to change
• Proficiency in using Postman or similar tools for API testing and troubleshooting.
• Readiness to live the Miway values, namely: Accountability, Attitude, Energy, Freedom & Professionalism
• An innovative thinker with a customer centric mindset and the ability to build relationships.
• Deliverables include, but will not be limited to
• Leverage chat and chatbots technology to enhance operational efficiency and align to Miway strategic objectives
• Drive the execution of the Chatbot technology roadmap across various digital channels (WhatsApp, Web, App, Social Media), ensuring timely delivery of new features and enhancements.
• Collaborate with business teams to plan, analyse, design & develop innovative chatbot flows
• Maintain and optimize chatbot platform to meet changing needs
• Integrate chatbot solutions with multiple internal/external platforms
• End to end testing of Chabot Journeys
• Identify and Fix bugs/issues on Chatbot flows
• Pro-actively monitor performance and identify opportunities for enhancements
• Analyze and interpret chatbot conversations, patterns and flows
• Enhance end user experience of chatbot journeys
• Apply best practices in conversational design to ensure that chatbot interactions feel natural, helpful, and aligned with the Miway brand.
• Standby and Production Support
• Given the 24/7 nature of digital customer service and the critical role the chatbot plays in Miway’s client engagement strategy, the ChatBot Administrator/Developer holds a high degree of responsibility for system availability. This section outlines the mandatory operational support requirements necessary to maintain business continuity and platform integrity. 
• On-Call Rotation and Availability
• This role requires active participation in a formalized, rotating on-call schedule. The appointee will need to be available to provide technical assistance and emergency support for escalations outside of standard business hours, including evenings, weekends, and public holidays, as per the rotation schedule. 
• Scheduled Standby: Adherence to the departmental standby roster, ensuring a state of readiness to respond to incidents within defined Service Level Agreements (SLAs).
• Remote Support: Ability to provide remote technical support via secure VPN to troubleshoot and resolve issues from off-site locations.
• Communication: Maintaining clear communication within the IT group and relevant stakeholders during active incidents.

Deadline to apply: 16 March 2026. 

go to method of application »

What will you do?

• Miway is looking for a F2F Commercial Insurance Sales Hunters (B2B) 
• We are looking for a self-motivated, target-driven sales hunter who thrives on closing deals and building your own pipeline?
• If you live for the chase and back yourself to win, this role is for you.
• We’re looking for Commercial Insurance Sales Hunters (B2B) to join a high-performing Tied Agent sales team. This is not a lead-fed role — you will hunt, source, and convert your own new business through cold calling, networking, and engaging decision-makers.
• In this face-to-face, client-focused role, you’ll build strong relationships with business and corporate clients, offering tailored short-term insurance solutions across commercial, fleet, and corporate portfolios.
• If you’re confident in your ability to hunt, close, and build long-term value, we want to hear from you 

Minimum Qualification Required

• NQF4/Matric/Standard 10
• FAIS credits/Full Insurance Qualifications (depending on Dofa)
• Financial Services Board Regulatory Exams (RE5) completed
• Must have your own reliable transport\Valid code B driver’s license

Minimum Experience

• Minimum 2 years’ experience in the commercial insurance industry
• Minimum 2 years’ experience in face-to-face business
• Ability to source, and convert our own new business leads

Deliverables include, but will not be limited to

• To deliver on business strategies and key deliverables
• To actively source and grow your portfolio of clients
• To provide world class service to your portfolio of clients, thereby ensuring a low lapse rate
• To screen new business and ensure that your portfolio does not pose a threat to Miway’s risk pool

Competencies Required

• Must be highly proficient in dealing with customers and staff at all levels
• Excellent administrative skills
• Ability to plan and manage time efficiently
• Results oriented
• Self-disciplined and ability to work under pressure
• Self-motivated and desire to excel
• Analytical and organised
• Problem solving skills and solution oriented
• Flexibility
• Ability to multi-task and attention to detail
• Professional and organised
• Excellent Excel and PowerPoint skill

go to method of application »

What will you do?

• Miway is looking for a F2F Commercial Insurance Sales Hunters (B2B) 
• We are looking for a self-motivated, target-driven sales hunter who thrives on closing deals and building your own pipeline?
• If you live for the chase and back yourself to win, this role is for you.
• We’re looking for Commercial Insurance Sales Hunters (B2B) to join a high-performing Tied Agent sales team. This is not a lead-fed role — you will hunt, source, and convert your own new business through cold calling, networking, and engaging decision-makers.
• In this face-to-face, client-focused role, you’ll build strong relationships with business and corporate clients, offering tailored short-term insurance solutions across commercial, fleet, and corporate portfolios.
• If you’re confident in your ability to hunt, close, and build long-term value, we want to hear from you 

Minimum Qualification Required

• NQF4/Matric/Standard 10
• FAIS credits/Full Insurance Qualifications (depending on Dofa)
• Financial Services Board Regulatory Exams (RE5) completed
• Must have your own reliable transport\Valid code B driver’s license

Minimum Experience

• Minimum 2 years’ experience in the commercial insurance industry
• Minimum 2 years’ experience in face-to-face business
• Ability to source, and convert our own new business leads

Deliverables include, but will not be limited to

• To deliver on business strategies and key deliverables
• To actively source and grow your portfolio of clients
• To provide world class service to your portfolio of clients, thereby ensuring a low lapse rate
• To screen new business and ensure that your portfolio does not pose a threat to Miway’s risk pool

Competencies Required

• Must be highly proficient in dealing with customers and staff at all levels
• Excellent administrative skills
• Ability to plan and manage time efficiently
• Results oriented
• Self-disciplined and ability to work under pressure
• Self-motivated and desire to excel
• Analytical and organised
• Problem solving skills and solution oriented
• Flexibility
• Ability to multi-task and attention to detail
• Professional and organised
• Excellent Excel and PowerPoint skill