Fresh Jobs at Momentum Metropolitan Holdings Limited

Role Purpose

The business consultant (BC) crafts passionate, energetic and meaningful partnerships with independent financial advisers (IFAs) that will stand the test of time. Product, market and sales intelligence will set them apart from their counterparts. The BC/IFA relationship will be strengthened by first class service, business analysis and continuous improvement of the IFA’s business.

WHAT YOU'RE GOING TO DO

• Achieve and/or exceed the minimum production targets,
• Achieve and/or exceed the minimum productive IFAs required,
• Analyse, monitor and/or increase prescribed weekly activities to exceed sales targets,
• Ensure long-lasting, deep and meaningful relationships with the IFA, and
• Be accountable, innovative, excellent, honest, diverse and influential in your business dealings.

Competencies required

• World-class business acumen,
• Client and/or stakeholder commitment,
• Strong networking and relationship-building drive,
• Drive for results,
• Leader in adaptability and innovation,
• Deep respect for diversity,
• Collaboration,
• Impact and influence through energised contacts,
• Self-awareness and insight,
• Practice management in the IFA space, and
• Facilitation skills.

Experience and Qualifications

Qualifications:

•     NQF Level 7 degree in Business Management, Marketing or Finance-related
•     Certified Financial Planner (CFP®) is advantageous.

Experience:

•     Strong business acumen, with an ease to take decisions and initiating action,
•     5-8 years Financial service industry experience
•     3-5 Years Relevant Sales experience
•     Sound knowledge of Financial Services Industry and Insurance products

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ROLE PURPOSE

The incumbent will take ownership of the Investo product range. This product range is the flagship recurring premium product offering for Momentum Retail. It currently consists of 400 000 contracts, an annual recurring premium base of R3.5bn and assets under management of R43bn.

The incumbent will need to create and translate an appropriate product strategy into action. This will take cognisance of the following:

• The ever changing legislative environment
• Supporting different distribution channels
• Ensuring appropriate fund choices (in collaboration with Momentum Investments)
• Appropriate IT solutions that will improve both intermediary and client experiences with a specific focus in digital improvements
• Achievement of business objectives

RESPONSIBILITIES AND WORK OUTPUTS

INTERNAL PROCESS

• Define the vision and strategy for the recurring savings solutions for Momentum and develop an aligned value chain in relation to the organisation’s mandate.
• Drive the implementation of strategic projects within Investo in line with Momentum Metropolitan's strategic objectives and measure the return on investment of projects and new technology.
• Identify opportunities to leverage off strategic relationships and alliances to build new savings or growth opportunities.
• Prioritise product development and manage expectations based on Momentum Metropolitan's strategic objectives.
• Conduct business viability studies to finalise the product or solution designs.
• Engage with key stakeholders to present technical aspects, features, benefits and business case of products and solutions.
• Provide the thought leadership for the creation, implementation and maintenance of savings capabilities, products and solutions in order to diversify product offering and profitability.
• Drive the optimisation of savings strategies in order to eliminate inefficiencies and streamline operations in order to ensure the customer receives optimal service.
• Provide the strategic direction for the development of fit for purpose Savings solutions, ensuring that they deliver on the required client experience and support the business to deliver on its business targets and objectives.
• Provide thought leadership and oversight for new and existing products from concept and launch, ensuring that the various stakeholders and governance processes are incorporated into the product development or maintenance process.
• Build a leading solutions design, development and management capability.
• Drive the continuous review and enhancement of Savings products and solutions to ensure profitability and market competitiveness.
• Oversee the ongoing monitoring and performance measurement of products and solutions to ensure the product is managed relative to the outcome defined.
• Oversee the design of pricing models and business cases for products and solutions.
• Establish processes and systems to measure the impact of products and solutions and implement corrective action where necessary.
• Reports on the Profitability of products.
• Drive a business and competitor intelligence capability focused on informing the development of strategies and tactics that maintain savings as a leader in its industry.
• Keep abreast of best practices and competitor landscape in order to enhance service offering and delivery.
• Develop and oversee the competitive pricing strategies to drive short term profitability and long term business, growth and shareholder value.
• Manage competitor research and analysis to identify opportunities and trends in the market to develop new products or streamline existing product offerings.
• Contribute to the marketing processes of the product to ensure the messaging and packing of the product is in line with the business case.
• Ensure applicable maintenance and testing of financial model including projection of income and expenses and key assumptions. Incorporate insights into financial models and assumptions.
• Drive the continuous compliance to organisational policies, practices and procedures in order to ensure compliance to relevant legislations and statutory regulations. Engage with the various investment capabilities and stakeholders to ensure products and solutions are robust, scalable and support the OBI philosophy.

CLIENT SERVICES

• Build and maintain relationships with clients and stakeholders that promote cross delivery practice solutions.
• Define fair and innovative client service practices which build rewarding relationships, and allows team to provide exceptional client service.
• Engage with key internal and external stakeholders to identify changing client needs and align service offering with client needs.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
• Contribute to the process of negotiating objective and realistic service level agreements, monitor appropriateness and recommend adjustments.
• Define service practices which build rewarding relationships, encourage innovation and allow others to provide exceptional client service.
• Make recommendations to improve client service and fair treatment of clients within area of responsibility

PEOPLE

• Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
• Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication in support of organisational values.
• Select and recruit suitably qualified talent in line with Employment Equity principles and MMI values.
• Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness.
• Enable a learning and growth culture whereby information regarding successes, issues, trends and ideas are actively shared between team members.
• Execute effective workforce planning practices to ensure that staffing requirements are accurately forecasted.
• Identify employee growth and development needs and schedule interventions to enable ongoing development, training and personal growth.
• Effectively manage performance within the team in order to ensure business objectives are achieved.
• Encourage innovation, change agility and collaboration within the team.

FINANCE

• Optimally utilise the budget for area, including the authorisation of expenditures and implementation of financial regulations.
• Manage high risk and problematic financial issues in area of accountability and contribute to the development of policy.
• Implement risk management, governance and compliance policies in own practice area, to identify and manage governance and risk exposure liability.

COMPETENCIES REQUIRED

• Business Acumen
• Client Commitment
• Drive for Results
• Leads Change and Innovation
• Collaboration
• Impact and Influent
• Self-awareness and Insight
• Diversity and Inclusiveness
• Strategic Thinking
• Growing Talent

EXPERIENCE AND QUALIFICATIONS

• Degree in Actuarial Science or a suitable Business or Investments or Financial degree.
• If Degree in Actuarial Science should be a Fellow of the Actuarial Society of South Africa or Institute or Faculty of Actuaries (UK) (preferred)
• 8-10 years Product Development/ Management / business experience within the financial services industry
• 5+ years leadership experience
• Exposure to portfolio management across a variety of products, markets, distribution and Operations
• Stakeholder management and influencing skills