Job Description
Mission/ Core purpose of the Job
- The Head of Portfolio Delivery plays a critical role in translating business strategy into clear, measurable outcomes that support the execution of the business unit’s strategic objectives.
- This role is accountable for overseeing cross-functional delivery to ensure the successful implementation of approved enhancements, projects, and programmes.
- The vacant Portfolio Delivery role is specifically focused on driving MTN’s organisational transformation programmes and providing delivery support to the Commercial Operations team.
Responsibilities
- Context (Global influences, environmental / industry demands, organisational mission etc.)
- Highly dynamic and fluctuating Telecommunications industry
- Highly competitive market with new and established competitors
- Fast moving industry
Legislative changes
- Changes in the global GSM and ICT market affects developments in future revenue environments
- Interdependency of systems and the need to understand other systems
- Changes in the business, will impact on the business plan, processes, and reporting
- High cross-functional dependency to deliver timeously
- Compliance requirements from MTN Group for the various disciplines that include planning, reporting, commissions management and revenue accounting and assurance
Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)
Strategic Portfolio Leadership
- Translate strategic intent into actionable and measurable portfolio deliverables aligned with business plans and budget commitments.
- Develop and maintain an integrated portfolio strategy and roadmap, incorporating cross-functional impacts and interdependencies across Technology, Business, Go-to-Market, Channels, Sales & Distribution, and other relevant areas.
- Collaborate with internal stakeholders and external partners to refine strategic approaches and ensure alignment with MTN’s overall objectives.
Portfolio Planning & Execution
- Facilitate the development of integrated programme and portfolio plans in partnership with business units and PMO delivery teams.
- Ensure delivery across Customer Experience, Marketing, Sales, Product Management, Technical, Regulatory, Finance, and Procurement functions.
- Drive the implementation, tracking, and monitoring of approved projects and programmes using Agile or other agreed methodologies.
- Champion Agile practices within the PMO to enhance responsiveness and delivery efficiency. Mission/ Core purpose of the Job 1. Mission/ Core purpose of the Job The Head of Portfolio Delivery plays a critical role in translating business strategy into clear, measurable outcomes that support the execution of the business unit’s strategic objectives.
- This role is accountable for overseeing cross-functional delivery to ensure the successful implementation of approved enhancements, projects, and programmes.
- The vacant Portfolio Delivery role is specifically focused on driving MTN’s organisational transformation programmes and providing delivery support to the Commercial Operations team.
Sensitivity: Public MTNSA Human Resources 3
Governance, Risk & Compliance
- Ensure adherence to EPMO governance frameworks, legal and regulatory requirements, and compliance standards across all portfolio initiatives.
- Implement effective control measures to minimise business risks and ensure delivery integrity.
- Oversee risk identification, mitigation planning, and execution across projects, programmes, and the portfolio.
- Ensure all PMO processes and deliverables reflect best practices and are aligned with MTN’s maturity level in portfolio and project management.
Resource & Financial Management
- Manage resource allocation and deployment to ensure alignment with strategic priorities, skillset requirements, and budget constraints.
- Monitor and optimise departmental budgets (Capex and Opex), ensuring financial visibility and alignment with business requirements.
- Oversee contract governance and ensure financial compliance across all programmes and projects.
- Facilitate post-implementation reviews and ensure financial reporting meets MTN SA guidelines.
Operational Excellence & Continuous Improvement
- Drive continuous improvement of delivery processes to enhance speed, quality, and profitability.
- Monitor technological, legal, and operational changes and adapt portfolio strategies accordingly.
- Implement portfolio evaluation measures to assess effectiveness and inform strategic decisions.
- Provide timely and accurate reporting to stakeholders on portfolio performance, risks, and resource constraints.
Leadership & People Development
- Lead, coach, and develop high-performing teams, fostering a culture of accountability, collaboration, and excellence.
- Define divisional KPAs and KPIs, cascade performance objectives, and manage talent development and succession planning.
- Promote a customer-centric culture and champion MTN’s brand values and leadership behaviours.
- Build strategic relationships with key stakeholders and ensure effective engagement across internal and external partners.
- Drive diversity, equity, and inclusion, and ensure alignment with Employment Equity objectives.
Qualifications
Job Requirements (Education, Experience and Competencies)
Education:
- A 3-year Degree in a relevant discipline from a recognised institution
- A post-graduate management qualification will be advantageous
- SAFe Agile Certification is an advantage
- PMP or PRINCE2 Practitioner Status will be advantage
- ProgMP or MSP Practitioner Status will be advantage
Experience:
- Minimum 10 years’ experience in portfolio, programme, and project management within a large, complex organisation.
- Proven track record in strategic planning, cross-functional delivery, and risk management.
- Broad experience with strategy execution and transformational change management best practice, and the principles behind Benefit Realisation Management
- Strong understanding of Agile, Waterfall, and hybrid delivery methodologies.
- Experience in managing transformation programmes and commercial operations delivery is highly advantageous.
Behaviours, Skills and competencies
Key Competencies:
- Strategic Thinking & Execution
- Portfolio & Programme Governance
- Stakeholder Engagement & Communication
- Risk & Resource Management
- Financial Acumen
- Agile Leadership
- Change Management
People Development & Coaching
- Collaboration (Formal and Informal Relationships)
- Responsibility towards:
- Internal: Business Units, PMO, Technology, Finance, Procurement, Regulatory, Sales, Marketing, Customer Experience
- External: Outsourced Delivery Partners, Vendors, Regulatory Bodies
Apply Before 09/30/2025