Fresh Jobs at OneDayOnly

About you

• You're organised, detail-oriented and curious about how e-commerce works. You enjoy keeping things on track, supporting a team and figuring things out. No experience? No problem! We're looking for someone who's eager to learn, takes initiative and thrives in a fast-paced environment.

You'll be a great fit if you:

• Are available to commit to a full-time, 3-month internship.
• Are in your final year of or have completed any BSc or BCom degree, or have completed a diploma in Supply Chain Management, Logistics, Business Management, or a related field.
• Have strong organisational skills and an eye for detail.
• Are keen to learn about planning, logistics and sales operations.
• Communicate well, work independently and enjoy being part of a team.
• Are comfortable with Gmail, Excel and PowerPoint.
• Learn quickly, adapt to change and take feedback on board.

What you'll be getting up to

• Keep things moving: Handle admin, follow-ups and reminders to keep the team on track.
• Get the details right: Capture accurate product information in our systems.
• Learn from the pros: Shadow senior team members during supplier meetings and interactions.
• Spreadsheet wizardry: Compile spreadsheets and keep information up to date for meetings and sales campaigns.
• Put products to the test: Help evaluate new products against our quality requirements.
• You'll gain hands-on experience and discover what makes a fast-paced e-commerce business tick.

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About you

• Although you may appear as a pleasant person on the surface, the ugly truth is that you are a stickler for detail, you're more organised than a wedding planner, a hunter(ess) for amazing deals, and a bulldog when it comes to negotiating. You understand consumers and the buying process.

Responsibilities :

• Perform various administrative jobs.
• Help with day-to-day tasks such as following up on emails or calls, reminding the account manager of tasks to get done, ensuring the day-to-day runs smoothly and ensuring all departments have the necessary information to proceed with the deals loaded.
• Put together amazing deals.
• Doing market research.
• Maintaining and cultivating relationships.
• Ensure products are loaded onto the backend with accuracy and correct and relevant information.
• Help the account manager/s’ monitor and track suppliers to increase growth overall.
• Present deals and technical information in an easy-to-understand and exciting manner.
• Compile accurate spreadsheets and gather all required information before loading deals, heading into meetings, or preparing for sales campaigns.
• Test and evaluate new products and understand quality requirements.

Experience & Qualifications:

• Tertiary qualification (preferably BSc / BCom degree).
• At least 1 year of demonstrated sales or relevant experience.
• Good understanding of planning and the logistics process relating to the product.
• Excellent people skills and intuitive to customer business needs.
• The ability to work independently and within a team.
• Sound analytical, organising, multitasking, interpersonal communication (verbal and written) and negotiation skills.
• Strong affiliation to systems, utilising them to increase productivity in line with the business strategy.
• Competency in all computer packages, i.e. Outlook, Excel (Advanced), PowerPoint, Internet.
• Great attention to detail, strategic thinking, and problem-solving.
• Ability to work under pressure and embrace feedback.
• Detail and goal orientated.
• You are a fast learner that finds it easy to adjust to a changing environment.
• Resilience is a value that you strongly align yourself with.

Values:

• Challenge Accepted: We chase ambitious sales targets, own our numbers, and celebrate wins while continuously raising the bar.
• Solve Smart: We identify opportunities in the E-commerce space and use creativity and strategy to close deals effectively.
• Character Counts: We build trust with honesty, integrity, and respect in every interaction with suppliers, turning relationships into long-term partnerships.
• Customer Obsessed: We ensure customers get the top brands they love with quality and value, delivering excellence every time.
• Seriously Unserious: We bring energy, enthusiasm and humor to team interactions, keeping work fun while achieving results.

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About You

• Are you the person everyone calls when the Wi-Fi throws a tantrum or a computer decides to call it quits? Do you love getting your hands dirty, solving tech puzzles and figuring out how things work? We're looking for a tech-savvy, organised and hands-on IT Support Technician to join our OneDayOnly IT team. You'll be the go-to person for our employees, keeping our Service Desk on track, tackling everyday tech gremlins and making sure our warehouse and office teams have the support they need to keep things running smoothly.
• From setting up laptops and troubleshooting network issues to getting involved in CCTV installations, cabling and IT projects, no two days will look quite the same. You'll manage support tickets, keep our IT equipment in check and get stuck into everything from desktop support to infrastructure maintenance. If you have an IT qualification, some experience under your belt, a knack for problem-solving and a customer-first attitude, we'd love to meet you. Bring your curiosity, take ownership and help us keep the BIG DEAL machine running!

Responsibilities:

IT Service Desk

• Act as a first point of contact for employees requiring IT assistance.
• Log, categorise, prioritise and assign incoming IT support requests through the Service Desk system.
• Monitor the ticket queue, follow up on outstanding requests and ensure users receive timely updates.
• Troubleshoot and resolve routine support requests, escalating complex or unresolved issues to the appropriate IT team members.
• Maintain accurate ticket records, including troubleshooting steps, actions taken and resolutions, ensuring tickets are appropriately documented and closed.

Desktop Support

• Install, configure and maintain desktops, laptops, printers, scanners and other IT peripherals.
• Troubleshoot common hardware, software, printing and connectivity issues.
• Assist with software installations, updates and routine device maintenance.
• Prepare and manage IT equipment for new and departing employees, including workstation setups and relocations.

Network Support

• Assist with troubleshooting wired and wireless network connectivity issues.
• Perform basic network cabling, labelling, cable management and connectivity testing.
• Support the installation, maintenance and relocation of network equipment, including switches, routers and wireless access points.

CCTV and IT Infrastructure Support

• Assist with CCTV installations, camera relocations, routine maintenance and basic troubleshooting.
• Support cabling, physical equipment checks and infrastructure installations.
• Participate in IT equipment deployments, infrastructure upgrades and technical projects.

Asset Management and General IT Support

• Maintain accurate IT asset records, including equipment assignments, locations and movements.
• Document common technical issues and troubleshooting procedures.
• Provide professional, responsive technical assistance and maintain clear communication with employees.
• Follow company IT policies, security procedures and equipment-handling guidelines.

Experience and Qualifications

• A relevant IT degree or diploma is required.
• Previous experience in IT support, Service Desk operations, networking or hardware troubleshooting is required.
• Basic understanding of computer hardware, operating systems and common IT peripherals.
• Familiarity with IT ticketing systems, such as Jira Service Management, would be advantageous.
• Basic knowledge of LAN, Wi-Fi, IP addressing and network cabling.
• Good communication, interpersonal and customer-service skills.
• Strong organisational skills and attention to detail, with the ability to prioritise tasks and maintain accurate support records.
• Practical troubleshooting and problem-solving ability, with a willingness to learn and develop technical skills.
• Ability to work independently on routine tasks, take ownership of assigned responsibilities and collaborate effectively within a team.
• Ability to work accurately in a fast-paced warehouse and office environment.

Values

• Challenge Accepted: We are the company's reliable foundation. We own every issue from start to finish, remain calm under pressure, and are relentless in our pursuit of solutions that ensure business continuity.
• Solve Smart: We look beyond the immediate fix to find the root cause. We leverage automation, foresight, and strategic planning to build resilient systems and eliminate problems before they impact the business.
• Character Counts: We are trusted guardians of the company’s systems and information. We operate with absolute integrity, communicate with transparency, and handle all matters with the discretion and confidentiality our role demands.
• Customer Obsessed: We succeed when our colleagues succeed. We listen with empathy, communicate clearly and jargon-free, and dedicate ourselves to providing timely and effective solutions that empower our colleagues to do their best work.
• Seriously Unserious: We take our work, but not ourselves, too seriously. We use positivity and patience to make technology less intimidating for everyone, while supporting each other as a team through every challenge.

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About You

• You’re the person who checks the payslip thrice so nobody else has to. With 400+ people across our offices and warehouses, you make sure everyone gets paid right, on time and with their benefits sorted, yes, even when Black Friday hits and the whole building runs on coffee and adrenaline.
• But you’re no back-office number cruncher, from “why is my leave balance wrong?” to “how do I add my baby to my medical aid?”. You know your BCEA from your LRA, your contracts are watertight, and you could hand over our records to a labour inspector on a Monday morning without breaking a sweat.

Responsibilities:

Payroll

• Own the end-to-end monthly payroll on PaySpace for permanent, fixed-term, seasonal and intern employees including but not limited to inputs, capturing, reconciliation, payment and reporting.
• Load new joiners before their first day and process terminations, final payments and leave pay-outs timeously & accurately.
• Accurately capture salary increases, promotions, job title and reporting-line changes, earnings and deductions.
• Keep the payroll movement tracker, payroll calendar and fixed-term contract tracker up to date and in sync, so no change slips through the cracks.
• Manage high-volume seasonal payroll during peak trading periods, including year-end payments.
• Process ad-hoc payments, draft Acknowledgement of Debt agreements and manage the recovery of overpayments.
• Submit the EMP201 on time and support the bi-annual EMP501 reconciliation and IRP5 process.
• Generate payroll reports and store payroll records accurately.
• Resolve payroll queries from employees and managers promptly and clearly.

Employee Benefits

• Administer retirement fund, group risk, medical aid and gap cover benefits
• Reconcile third-party benefit billing and payroll deductions monthly.
• Send benefits onboarding communication to new permanent employees within one week of offer acceptance.
• Educate employees on their benefits and liaise with service providers to ensure claims, withdrawals and death benefit processes are handled timeously and with care.

HR Operations & Compliance

• Draft employment documentation: offer letters, permanent, fixed-term and seasonal contracts, increase, promotion, probation and change-of-condition letters within agreed turnaround times.
• Manage IOD incidents in line with COIDA. Report incidents to the Compensation Fund, track claims through to closure, keep the IOD register up to date and ensure related sick leave and payments are correctly reflected on payroll.
• Manage the exit process: including termination letters, UI-19s and Certificates of Service
• Issue parental leave documentation and support employees through the process.
• Coordinate criminal background checks for new employees and ensure all signed documents are received before day one.
• Maintain accurate employee records (training, disciplinary, performance, incapacity) on the HR Drive.
• Communicate leave reports to managers, highlight anomalies and conduct leave audits.
• Review and update HR policies, templates and procedures in line with legislation, and communicate changes to the business.
• Assist with the compilation and administration of Employment Equity, Workplace Skills Plan and Health and Safety related tasks.
• Assist with any other ad hoc general HR or payroll tasks that may arise from time to time.

Experience and Qualifications

• Minimum 3-year Human Resources Degree
• 3+ years' hands-on end-to-end payroll experience of which 1 year has been HR generalist experience.
• Sound working knowledge of the BCEA, LRA, EEA, UIF and SARS PAYE requirements, as well as POPIA.
• PaySpace experience is strongly advantageous.
• Experience in a large, multi-site workforce (300+ employees, including warehouse, shift or seasonal staff) is a big plus.
• Experience administering retirement fund and medical aid benefits.
• Strong Excel/Google Sheets skills and a natural ability to spot anomalies within a system or process.
• Exceptional attention to detail, with the ability to juggle multiple deadlines in a fast-paced environment.
• Absolute discretion and integrity when handling confidential employee and financial information.
• Confident, fair and empathetic – able to have difficult conversations and build trust with people at all levels.
• Takes initiative, works independently and closes the loop on every request.
• An appetite to grow and be coached and mentored into a well-rounded HR professional.

Values:

• Challenge Accepted: We take full ownership of the payroll lifecycle, ensuring 100% accuracy and meeting strict legislative deadlines regardless of complexity.
• Character Counts: We act with absolute discretion and honesty, building trust by handling sensitive financial and personal data with integrity.
• Customer Obsessed: We treat every employee as a valued customer, resolving pay and benefit queries with urgency, empathy, and clarity. In addition we see internal colleagues as customers and strive to deliver exceptional service to them every day.
• Solve Smart: We proactively improve administrative workflows and use data-driven insights to create efficient, scalable payroll and reporting solutions.
• Seriously Unserious: We balance high-stakes precision with warmth and humor, making HR and payroll support approachable and human for the whole team.