Fresh Jobs at TFG (The Foschini Group)

Job Description
Responsibilities:  

• Achievement of all store turnover, new accounts & rewards 
• Providing excellent customer service 
• Stock management 
• Daily stock counts 
• Visual merchandising 
• Execution of administrative tasks 

Qualifications: 

• Beauty related qualification desirable 
• 2-3 years retail experience 
• 1-2 years cosmetics experience 

Skills:  

• Excellent selling skills 
• Strong interest in retail and the cosmetic field in particular 
• The ability to communicate and persuade effectively at all levels 
• Ability to show initiative and be resourceful 
• Ability to source and implement effective solutions in a fast-paced environment 
• Customer Service Delivery 
• Planning & Organising  
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Competencies and behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 

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Job Description

• We are looking to employ a Dynamic, high performing Sales Consultant at our Paarl Branch. If you thrive in retail sales, commission, and a fast-paced environment, then we would love to hear from you.

Responsibilities

• Sales maximization
• Maintain and increase sales
• Ensure staff are aware of new stock and can answer product related questions
• Ensure no quotation remains on the system for more than 7 days
• Ensure available stock is pushed and sold
• Ensure targets are met and business growth ensured

Providing excellent customer service at all times

• Ensure customer expectations are exceeded
• Ensure that all customers are receiving service of the highest quality and standards
• Ensure all queries have been attended to
• Ensure that all customers have been contacted and that follow up notes are made on individual orders
• Ensure all Coricraft values are lived and for all staff to attain the level of excellence required

Basic administration

• Ensure the customer receives the correct products and delivery process is run in a smoother   manner.
• Ensure that no new orders are without a deposit for longer than 3 days as this will inflate the turnover and show an untrue value for the Sales Consultants order intake.
• Ensure that the correct amount and payment type is used when applying payment
• Ensure that customers are given feedback timeously and to ensure that the Order Controller have access to the information.
• Ensure all customers are provided with constant service.
• Ensure that stock levels are correct and minimize stock losses

Ensuring that showroom looks presentable at all times

• To ensure a clean and tidy store in order to enhance display of the store
• To ensure that the store is visually attractive and displayed to its maximum within regards to free stock available that could be sold on the spot.
• To ensure customers are in clear view of prices and no unnecessary discounts are given due to incorrect pricing
• To ensure that the showroom is visually appealing to customers in the mornings and to ensure that   the store is left neat and tidy, ready for the next day’s trade.
• Incumbent achieves results in ways that build strong partnerships, both internally and externally
• Client satisfaction / expectation management

Participate effectively in a team and self-management

• Incumbent achieves results in ways that build strong partnerships, both internally and externally
• Client satisfaction / expectation management
• Attending to incoming calls
• Attending to walk in customers 
• Following company policies and procedures

Qualifications

• Must have a matric certificate (Grade 12)
• 2 years’ retail sales experience in a Furniture/ linen/ Homeware environment
• Sales qualification advantageous
• Computer Literate
• Knowledge of Syspro

Skills:

• Good communication skills
• Good people skills
• Good administration skills 

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Job Description
Responsibilities:  

• The ability to support the store management team to provide outstanding leadership to the store team. 
• Ensures the team executes operational excellence through a customer centric mindset. 
• Generating high levels of motivation and commitment within the store. 
• Allocate time effectively; handle multiple tasks and completing priorities. 
• Provide input and manage merchandise and visual principles. 
• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. etc). 

Qualification: 

• A Matric certificate. 

Skills: 

• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 
• High flexibility and ability to adapt to different customers and situations. 
• A high sense of urgency with demonstrated ability to work independently. 
• High flexibility and ability to adapt to different customers. 
• An outstanding leadership, interpersonal and communication skills. 
• Ability to work a flexible schedule to meet the needs of the business. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers. 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently. 
• The ability to take initiative. 
• A high level of attention to detail 

go to method of application »

Job Description
Responsibilities:  

• The ability to support the store management team to provide outstanding leadership to the store team. 
• Ensures the team executes operational excellence through a customer centric mindset. 
• Generating high levels of motivation and commitment within the store. 
• Allocate time effectively; handle multiple tasks and completing priorities. 
• Provide input and manage merchandise and visual principles. 
• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. etc). 

Qualification: 

• A Matric certificate. 

Skills: 

• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 
• High flexibility and ability to adapt to different customers and situations. 
• A high sense of urgency with demonstrated ability to work independently. 
• High flexibility and ability to adapt to different customers. 
• An outstanding leadership, interpersonal and communication skills. 
• Ability to work a flexible schedule to meet the needs of the business. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers. 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently. 
• The ability to take initiative. 
• A high level of attention to detail 

go to method of application »

Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives 
   

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Job Description
Responsibilities:  

• Driving turnover to ensure achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Experience: 

• A Grade 12 qualification 
• A minimum of 3 years retail or admin experience 
• Previous Retail Management experience

Skills: 

• Have an interest in fashion 
• A passion for excellent Customer services and sales environment  
• Figure and admin orientated 
• Organised and thorough  
• Profit and turnover driven 
• Able to manage risk within the store 
• The ability to communicate and persuade effectively at all levels 
• Ability to show initiative and be resourceful 
• Ability to source and implement effective solutions in a fast-paced environment 
• Customer Service Delivery 
• Office Systems 
• Policy & Procedures 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Behaviours:  

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

go to method of application »

Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
   

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Job Description

• An exciting opportunity has become available within Sports for a dynamic and commercially driven Online Merchant. The successful candidate will play a key role in driving the brand’s online trading performance, customer experience, and product execution across digital platforms. This role requires a highly organised individual with strong analytical, planning, and collaboration skills, as well as the ability to thrive in a fast-paced retail environment while contributing to the continued growth of the Sports brands within TFG.

Responsibilities

• Effectively manages and drives projects (either identified by yourself or briefed by the business) from start to finish within allocated deadlines
• Liaises with relevant internal parties to ensure product content requirements and deadlines are met
• Maintains the Omni product catalogue ensuring that all relevant product information is accurate and up to date (grouping, naming, descriptions, attributes, images & websites taxonomy)
• Actively monitors stock levels on the websites and in the fulfilment centres, and works with the relevant teams to ensure that stock allocations are optimised (including IBTs, old & damaged stock)
• Liaises with the Omni photo studio and relevant merchandise teams to manage the Omni image process effectively so that all required images are received and processed timeously
• Displays attention to detail and performs regular quality assessments of the websites to ensure it meets its objectives, without errors & omissions
• Coordinates with OTM to research & recommendations on more innovative ways of operating
• Proposes practical solutions to challenges faced within projects
• Effectively co-ordinates and executes the roll-out of all relevant campaigns and promotions (including product catalogue updates such as widgets & taxonomy changes as well as collections)
• Assists in identifying content & campaign opportunities to move additional stock, offer promotions or assortments are improved and enhanced for the online customer
• Maintains high levels of internal service
• Takes responsibility within the department to professionally manage all external customer service queries until the query is resolved and closed to the customer’s satisfaction
• Ensures customer service tickets are actively managed and resolved timeously
• Continuously seeks ways of improving levels of service
• Ensures the brand image / identity is maintained during all interactions with internal & external customers
• Offers alternate solutions to challenges faced when assisting customer services teams
• Performs a key role in contributing to the online revenue targets of the brand in such a way that these meets/exceed targets as set each year
• Co-ordinates with stores to ensure seamless fulfilment of online orders, exchanges and refunds

Qualifications

• Business degree or related diploma
• 2-3 years working experience in similar role with at least 1 year in eCommerce retail
• High degree of numeracy and analytical skills, detailed, systematic and strategic approach to work
• Computer literacy and some experience of website CMS, POS and planning systems

Skills: 

• Comfortable with the use of and ability to learn new digital technologies
• Ability to understand web analytics, tracking and reporting
• Strong potential for business acumen and merchant thinking
• Good organizational and interpersonal skills
• Excellent communication and negotiation skills
• Desire to develop a career in omni-channel retail or ecommerce

Behaviours: 

• Business Insight - applies market and business insights in order to drive organisational objectives
• Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Decision Quality - consistently makes timely, well-rounded and informed decisions
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Balances Stakeholders - effectively considers the diverse needs of various stakeholders
• Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
• Tech Savvy - leverages new technology to enhance productivity, improve problem solving, and support business growth
   

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Job Description

• The Facilities Technician is responsible for maintaining the functionality, safety, and efficiency of building systems and infrastructure. They perform routine inspections, address maintenance requests, and coordinate with vendors to ensure timely repairs and compliance with safety standards. Additionally, they manage tools and inventory, support facility upgrades, and maintain accurate records of all maintenance activities.

Responsibilities

• Key performance area: Plumbing maintenance and repairs.
• Performing all maintenance tasks, as per the job cards issued.
• Carrying out daily maintenance / fault finding checks in the designated areas of responsibility.
• Ensuring that the building(s) in the designated area of responsibility is maintained to standard.
• Completing job cards for all unscheduled maintenance jobs that are identified.
• Signing off all completed job cards and returning them to the Facilities Service Desk.
• Reporting any maintenance requests received during completing daily tasks to the Facilities Service Desk.
• Assisting with any other ad hoc related duties as required.
• Diesel filling of generators.
• Overtime work will be required.
• Standby will also be required.

Qualifications

• Matric / Grade 12.
• Plumbing Certificate or Trade Qualification in Plumbing.
• Minimum of 3–5 years' relevant plumbing and general maintenance experience.
• Valid Code 08 (EB) driver's licence.

Skills and Competencies:

• Strong plumbing maintenance and fault-finding skills.
• General building maintenance experience.
• Good written and verbal communication skills.
• Strong customer service orientation.
• Good planning and organisational skills.
• Excellent attention to detail.
• Ability to work under pressure and meet deadlines.
• Ability to work independently as well as within a team.
• Willingness to work overtime and participate in the standby roster.

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Job Description

• Calling young South Africans. 
• Enter the job market and get a life-changing first working experience in our exciting retail environment.
• Tick the boxes below and you might just get a YES from us!
• Aged between 18 to 28 years old
• Matric (Preferable) 
• Available and willing to work a fixed term 12-month contract
• Should not have been employed permanently with a single employer continuously for more than 1 year
• Should not be studying full time in the year of employment (April 26 – March 27)
• Should not have participated or been registered on the YES programme before
• Accommodation and transportation for the applicants own account (if applicable)