Fresh Jobs at The Coca-Cola Company

Job Description    

• Coca-Cola Beverages South Africa (CCBSA) is thrilled to offer an exciting opportunity within our Commercial Department. We are seeking agile, skilled, and experienced individuals to join our team as a Strategic Distributor Specialist, reporting directly to the Sales Channel Lead.

Key Duties & Responsibilities    
Sustained Volume and Revenue Growth

• Achieve agreed annualised volume, value, and margin targets for Strategic Distributors through effective execution of channel strategies, OBPPC principles, and disciplined revenue growth management.

High-Performing Strategic Distributor Partnerships

• Build and maintain strong, mutually beneficial relationships with Strategic Distributors, ensuring alignment to the Annual Business Plan (ABP), clear performance expectations, and consistent delivery against KPIs.

Improved Forecast Accuracy and Stock Availability

• Contribute to accurate demand planning by providing timely, data-driven inputs into sales forecasts, reducing out-of-stocks (OOS), improving inventory health, and supporting On-Time-In-Full (OTIF) delivery.

Operational Excellence and Compliance

• Ensure Strategic Distributors consistently comply with trading terms, credit policies, quality standards, health and safety requirements, and legal obligations, safeguarding brand integrity and business assets.

Effective Financial and Credit Management

• Optimise credit allocation and payment performance by working closely with Finance, Credit, and Accounts teams to ensure adherence to credit terms, improved cash flow, and reduced financial risk.

Successful Execution of Strategic Initiatives

• Drive the rollout and adoption of key business initiatives (e.g. cashless solutions, system enhancements, new product launches) to improve distributor capability, efficiency, and commercial outcomes.

Enhanced Customer Service Levels

• Continuously improve service delivery by monitoring distributor KPIs, resolving operational bottlenecks, improving truck TAT, and ensuring optimal stock management and quality in trade.

Data Integrity and System Enablement

• Maintain high standards of master data integrity within ERP and ordering platforms, enabling reliable reporting, decision-making, and seamless operational execution.

Skills, Experience & Education    
Education

• A relevant formal qualification related to Business Management, Logistics, Sales, or Marketing.

Experience

• 4-6 years’ experience within a Commercial and/or Logistics environment.
• Proven track record in a Sales and/or Operations environment.
• Intermediate to advanced experience using MS Office.
• Enterprise Resource Planning (ERP) system (Warehousing and Distribution) experience will be an advantage.

Skills

• Channel Strategy Execution & Commercial Acumen
• Relationship Management & Influencing Skills
• Revenue Growth Management & Promotion Effectiveness
• Demand Planning & Forecasting Insight
• Financial, Credit & Margin Management
• Data Analysis & Advanced Excel Capability
• ERP, Ordering Platforms & System Navigation
• Cross-Functional Collaboration & Problem Solving

General    

Functional Capabilities

• Channel Strategy Execution
• Strategic Distributor Performance Management
• Revenue Growth Management
• Demand Planning & Forecast Alignment
• Operational Excellence & Compliance
• Stakeholder & Relationship Management
• Financial & Credit Governance
• Systems, Data & Insights Management

Deadline:9th July,2026

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Key Purpose 

• The Packaging Technology and Infrastructure Specialist is responsible for establishing and standardising packaging technology infrastructure across all packaging formats to ensure consistent, reliable, and high-performance manufacturing operations. The role provides expert technical leadership in automation, control platforms, and packaging equipment design while driving integration with SCADA, MES, and digital performance systems. This specialist supports plants with advanced troubleshooting, infrastructure optimisation, and technology upgrades, ensuring that all packaging systems meet safety, quality, and efficiency standards. The position plays a critical role in capital projects, commissioning, and training, enabling CCBSA to deliver world-class packaging performance through robust, scalable, and future-ready technology solutions.

Key Duties & Responsibilities    
Key Outcomes 

Technology Development and Standardization

• Define packaging technology infrastructure standards for all packaging formats (PET, canning, returnables).
• Collaborate with OEMs and engineering teams to ensure standardization of automation and control platforms.
• Evaluate and approve new packaging technology solutions in alignment with CCBSA’s manufacturing strategy

Infrastructure Support and Optimization

• Provide subject matter expertise for infrastructure upgrades, line conversions, and equipment modifications.
• Support plant engineering and automation teams in resolving packaging technology performance issues.
• Lead root cause analysis (RCA) and implement technical solutions for chronic packaging line issues.

Integration and Connectivity

• Oversee integration of packaging infrastructure with SCADA, MES, and line monitoring systems.
• Ensure seamless data capture from packaging lines to enable OEE tracking and predictive insights.
• Support development and rollout of digital packaging performance dashboards.

Project Implementation and Technical Oversight

• Provide packaging infrastructure input in capital projects and line upgrade initiatives.
• Oversee commissioning and acceptance testing of packaging systems from a technology and control standpoint.
• Ensure all projects meet safety, quality, and operational efficiency standards.

Collaboration and Technical Leadership

• Work closely with plant Process Control Engineers, Project Engineers, and OEM vendors.
• Collaborate with OT, process automation, and cybersecurity teams to ensure secure connectivity.
• Train plant teams on new technology standards, troubleshooting practices, and diagnostics tools.

Skills, Experience & Education    
Education

• Bachelor’s degree in Mechatronics, Electrical Engineering, Mechanical Engineering, or Industrial Automation
• Additional certifications in Packaging Technology or Control Systems Engineering (advantageous)

Experience

• Minimum 5–8 years of experience in packaging engineering, process automation, or FMCG manufacturing
• Strong background in high-speed packaging lines, preferably in beverage or food production
• Hands-on experience with SCADA, PLCs, and packaging machine interfaces
• Proven involvement in capital projects, technology commissioning, and troubleshooting packaging systems

Skills

• Expertise in packaging equipment infrastructure (fillers, cappers, labellers, conveyors, shrink-wrappers, etc.)
• Advanced understanding of PLC programming, SCADA, and control instrumentation
• Familiarity with MES integration, data historians, and line monitoring systems
• Strong analytical and problem-solving skills
• Proficiency in AutoCAD, E-Plan, or similar tools for electrical and control schematics
• Effective communication, stakeholder engagement, and project coordination abilities

Deadline:9th July,2026

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Job Description    

• Preventive and reactive infrastructure maintenance
• Execution of civil, structural, and building repairs
• Health and safety compliance
• Fault finding and root cause analysis
• Use of maintenance tools and equipment
• Work planning and job card management
• Adherence to quality and environmental standards
• Collaboration with internal teams and external contractors

Key Duties & Responsibilities    
Site Infrastructure and Building Maintenance

• Perform scheduled and ad hoc maintenance on site infrastructure including roads, drainage, fences, roofing, walls, doors, windows, and floors.
• Conduct inspections and repairs to structural elements to maintain safety and usability.
• Execute minor civil works tasks such as brickwork, concrete patching, paving repair, and waterproofing.

Work Execution and Documentation

• Complete maintenance tasks as per job cards issued through CMMS.
• Record maintenance actions, parts used, and time spent for each job.
• Report any abnormalities or structural risks immediately to the Team Leader.

Compliance and Safety

• Adhere to all health, safety, and environmental (SHE) policies and site rules.
• Follow safe work procedures and use appropriate PPE at all times.
• Participate in risk assessments and implement corrective actions.

Support and Collaboration

• Work closely with the Maintenance Worker: Site to complete larger tasks collaboratively.
• Assist with supervision and quality assurance of contractor work on infrastructure projects.
• Participate in cross-functional meetings to raise and resolve site maintenance issues.

Continuous Improvement and Asset Care

• Identify areas for improvement in site infrastructure and propose maintenance or upgrade plans.
• Apply basic root cause analysis to repetitive structural issues.
• Support plant readiness for audits and inspections by ensuring work areas and site assets are audit-compliant.

KBI

• Job card completion rate
• Preventive Maintenance (PM) compliance
• Infrastructure downtime/incidents
• Safety incident frequency (site maintenance related)
• CMMS data accuracy and timeliness
• Internal and external audit findings related to site condition

Skills, Experience & Education    

Education

• Minimum: N4–N6 in Civil Engineering, Building Construction, or related technical field
• Preferred: Trade Test as Artisan (e.g., Builder, Bricklayer, Civil Artisan)
• Health & Safety certification (advantageous)

Experience

• 3–5 years of experience in site/facilities or civil maintenance, preferably in a manufacturing or industrial environment
• Experience with structural repair, bricklaying, waterproofing, or basic carpentry
• Familiarity with working in a safety-critical and GMP environment

Skills

• Proficient in building and civil maintenance techniques
• Use of hand and power tools for construction/repair
• Ability to read and interpret structural drawings and work instructions
• Basic understanding of safety protocols and permit-to-work systems
• Familiarity with CMMS systems (e.g., SAP PM)Problem-solving and fault diagnosis in infrastructure repairs
• Communication and teamwork skills
• Time management and task prioritization

Deadline:9th July,2026

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KEY PURPOSE STATEMENT

• To manage a distribution operation of the supplier company’s products in accordance with the contractual agreement and set standards, adhering to business ethics which are consistent with the supplier company’s values.

KEY OUTPUTS

• Planned daily workload.
• Completed daily deliveries.
• Supervised delivery team.
• Managed settlement findings.
• The operation has small vehicles optimal for terrain and small drop multi-load operation.
• Distribution site owned or rented by CCBSA.
• Outlet Development remains CCBSA’s responsibility.
• Order generation is done by CCBSA.
• LDP to construct load and execute delivery with LDP owned fleet.
• The LDP services are exclusive to Coca Cola products.
• MSD will be the preferred IT systems.
• Maintained and enhanced customer relations.
• Maintained and enhanced company image.

KEY ATTRIBUTES AND COMPETENCIES

• Must have experience as an entrepreneur
• Entrepreneur must reside in operation & possess community insights
• Product & industry knowledge
• Articulated truck operation
• Safety policies
• Transport Legislation
• Customer orientation
• Calculations (Advanced)
• Clerical
• Conceptualization
• Comparison

Skills, Experience & Education    
QUALIFICATIONS & OTHER REQUIREMENTS

• Grade 12 essential
• Logistics Tertiary qualification an advantage
• Code 10 Drivers License
• R250K start-up capital essential
• SARS Tax Clearance Certificate
• WCA Certificate
• Clean criminal & credit record
• Must be prepared to work min 6 days a week

Deadline:9th July,2026

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Job Description    

• Coca-Cola Beverages South Africa (CCBSA) has an exciting opportunity in our Sales department. We are looking for a  talented individual with relevant skills and experience for an Sales Channel Lead Traditional Trade role, which is based in Bloemfontein. The successful candidates will report directly to the Regional Manager Sales.

Key Duties & Responsibilities    
Key Outcomes

Sales Execution and Route-to-Market Excellence:

• Ensure streamlined trade execution aligned to Route-to-Market (RTM) principles. Drive execution standards, call adherence, and in-trade performance to increase volume and market share. Monitor and drive the execution of channel and promotional execution campaigns to drive compliance and return on investment to the business.

Revenue and Profit Growth:

• Deliver sustainable volume, net sales revenue, and margin growth through strategic account planning, pack penetration, and pricing optimization across all territories.

Sales Team Development and Performance Management:

• Build and lead a high-performing, motivated frontline sales team through regular coaching, feedback, and training. Set and cascade aligned team and individual goals, monitor performance against KPIs, and drive continuous development to close capability gaps and build a strong talent pipeline for key roles.

Customer Relationship and Service Excellence:

• Maintain high levels of customer satisfaction by ensuring effective communication, CRM responsiveness, and timely issue resolution that reinforces CCBSA’s image and brand loyalty.

Effective Resource and Asset Utilization:

• Ensure the optimal use of tools, trade assets (coolers, vehicles, equipment), and promotional materials. Oversee asset maintenance, compliance, and return on investment in line with company policy.

Governance and SHERQ Compliance:

• Ensure adherence to relevant governance protocols (e.g. Risk and Control Matrix) to safeguard company assets and mitigate risk to the business and protect the business’ licence to trade. 

Functional Capabilities

• Sales team management
• Customer relationships
• Execution excellence
• Coaching and team development
• Operational efficiency

KBI

• Sales Volume vs Target
• Revenue vs Target
• Outlet Volume Growth
• Gross Revenue
• Activated Customers Growth
• Customer Loyalty Index (CLI)
• RED Scores 
• RED & PDA adherence
• Strike rate and call adherence
• Asset verification

Skills, Experience & Education    
Education

• A formal qualification in Marketing, Sales, or equivalent

Experience

• 3 years front-line sales experience within a FMCG environment.
• Team management experience.

Skills

• Coaches and mentors team members, providing opportunities for growth and development
• Strong understanding of FMCG sales practices, RTM principles, and market execution standards
• Resolves disputes equitably, finding common ground in challenging situations
• Engages with a wide range of people and builds effective relationships within and outside the organization
• Builds lasting relationships with customers and meets their expectations
• Skilled in negotiating terms with minimal disruption to relationships, balancing assertiveness and diplomacy
• Demonstrates determination to achieve goals despite setbacks, constantly pushing for results
• Able to clearly communicate in various formats and styles, ensuring key messages are effectively conveyed
• Demonstrated ability to use digital platforms for sales optimization, along with the capability to interpret and act on sales reports

Deadline:9th July,2026

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Job Description    

• Coca-Cola Beverages South Africa (CCBSA) has an exciting possible opportunity in our Sales department. We are looking for talented individual with relevant skills and experience for a Sales Team Lead role, which will based in Grahamstown. The successful candidate will report directly to the Sales Manager in the site.

Key Purpose: 

• The Sales Team Lead will implement and execute L&T strategies in the trade through effective management and coaching of team members (Merchandiser Order Takers) in order to achieve KPI’s.

Key Duties & Responsibilities    
Key Outputs

• Sales Target Achievement: Drive daily, weekly, and monthly sales target achievement across the region. Review sales performance regularly and take corrective action where required. Optimize sales through strategic allocation of resources like POS, promotional stock, and merchandising support.
• Customer & Market Development: Partner with sales reps to develop and execute customer-specific business plans. Grow market share through effective merchandising, trade execution, and customer relationship management. Conduct trade visits and engage with store managers/owners to maintain high retail execution standards.
• Execution Excellence: Ensure Picture of Success is implemented by the sales team for each channel. Oversee execution of merchandising, promotions, order generation, and stock rotation. Manage dealer training and compliance with quality and promotional guidelines.
• Team Coaching and Development: Coach sales reps to identify sales opportunities and deliver outstanding trade execution. Build executional capabilities through field training, feedback sessions, and performance reviews. Promote a culture of high performance, teamwork, and customer obsession.
• Planning and Forecasting: Plan and review promotional grids and quarterly action plans. Coordinate with regional team to plan effective route-to-market strategies and customer development activities. Use data (e.g., Nielsen, loyalty insights) to inform strategy and communicate performance with customers and leadership.
• Customer Relationship Management: Build and maintain strong customer relationships through structured and informal engagements. Negotiate space for permanent, promotional, and ad hoc initiatives.

Skills, Experience & Education    
Education

• 3-year Sales/Marketing Diploma or Degree

Experience

• 2 years of sales experience, preferably in FMCG
• Demonstrated success in customer development, trade execution, and people management

Skills

• Sales Leadership & Coaching
• Route-to-Market Strategy Execution
• Customer Relationship Management
• Trade Execution & Merchandising
• Data Analysis and Insight Application (e.g., Nielsen)
• Problem Solving & Decision-Making
• Negotiation and Influencing
• Communication & Presentation Skills

Deadline: 16th July,2026

go to method of application »

KEY PURPOSE STATEMENT

• To manage a distribution operation of the supplier company’s products in accordance with the contractual agreement and set standards, adhering to business ethics which are consistent with the supplier company’s values.

KEY OUTPUTS

• Planned daily work load
• Completed daily deliveries
• Supervised delivery team
• Managed settlement findings
• The operation has small vehicles optimal for terrain and small drop multi-load operation.
• Distribution site owned or rented by CCBSA.
• Outlet Development remains CCBSA’s responsibility.
• Order generation is done by CCBSA.
• SD to construct load and execute delivery with SD owned fleet.
• The SD services are exclusive to Coca Cola products and non-competing alternative products
• Macmobile will be the preferred IT systems.
• Maintained and enhanced customer relations
• Maintained and enhanced company image

KEY ATTRIBUTES AND COMPETENCIES

• Must have experience as an Entrepreneur
• Entrepreneur must reside in the area of operation & possess community insights
• Product & industry knowledge
• Articulated truck operation
• Must have own fleet of minimum 5 delivery trucks, 8 tons ideal
• Must have warehouse space of minimum 1000 sq or access to one that is available
• Transport Legislation
• Customer orientation
• Calculations (Advanced)
• Conceptualization
• Comparison

Skills, Experience & Education    
QUALIFICATIONS & OTHER REQUIREMENTS

• Grade 12 essential
• Logistics Tertiary qualification an advantage
• Code 10 Drivers License
• R500K start-up capital essential
• SARS Tax Clearance Certificate
• WCA Certificate
• Clean criminal & credit record
• Credit worthy
• Must be prepared to work min 6 days a week

Deadline:14th July,2026

go to method of application »

• Coca-Cola Beverages Africa (CCBA) presents an exciting opportunity for a Trade Quality Specialist, to join the KZN & Eastern Cape team at CCBA.The role will report to the Trade Quality Lead.

Functional Capabilitie

• End-to-End Quality Management
• Trade Quality Surveillance
• Market Incident Management
• Consumer & Customer Complaint Handling Oversight
• Commercial and Supply Chain Collaboration
• QSE Risk Identification & Mitigation
• Regulatory & Brand Standard Compliance
• Data Analysis, Insights & Reporting
• Stakeholder Engagement & Governance
• Quality Communication & Issue Escalation

Key Duties & Responsibilities    
Key Outcomes

National Trade Quality Leadership

• Lead the execution and improvement of  CCBSA’s Trade Quality Strategy across South Africa.
• Collaborate with plant quality teams, logistics, and commercial functions to ensure product quality is protected across distribution and trade environments.
• Monitor post-dispatch product performance, including storage, handling, shelf conditions, and returns.

Market Surveillance & Product Compliance

• Oversee periodic market surveys, quality audits, and trade visits to assess in-market product conditions.
• Analyze trade quality data and trends to identify systemic issues, risks, and areas for improvement.
• Ensure corrective and preventive actions (CAPA) are implemented by relevant teams.

Consumer and Customer Complaint Governance

• Provide oversight to the Consumer Care and Trade Complaint management process.
• Support resolution of escalated consumer issues and ensure timely response and closure.
• Lead root cause analysis and follow-up actions for critical and high-risk complaints.

Commercial & Regulatory Interface

• Serve as the primary quality liaison with commercial teams, customer representatives, and external partners.
• Provide input to product launch readiness assessments, packaging changes, and promotional activities to ensure product integrity.
• Ensure compliance with local regulatory and Coca-Cola Company (TCCC) standards for trade and consumer product quality.

Incident & Crisis Management

• Lead trade quality incident investigations and participate in national incident and crisis response teams.
• Coordinate response plans, communication strategies, and risk mitigation measures for product quality concerns in the trade.

Leadership & Stakeholder Engagement

• Manage and mentor the Trade Quality Specialist and Consumer Care functions.
• Lead cross-functional reviews and present trade quality performance to senior management and bottling partners.
• Influence a culture of quality excellence across commercial, logistics, and plant teams.

KBI

• Consumer Complaint Response & Closure Time
• Repeat Complaint Ratio
• % Product Compliance in Market Audits
• In-Market Product Quality Incident Rate
• Corrective Action Closure Effectiveness
• Shelf-Life and Storage Compliance Score
• Trade Quality Non-Conformance Trend

Skills, Experience & Education    
Education

• Bachelor’s degree in Food Science, Microbiology, Chemistry, Chemical Engineering, or a related technical field.
• Advanced certifications in Quality Management (e.g., ISO 9001 Lead Auditor, FSSC 22000, Six Sigma) are an added advantage.

Experience

• 8-10 years in Quality Assurance, Quality Control, or Trade Quality roles within FMCG (preferably beverage production and bottling).
• At least 5 years in a supervisory or leadership position.
• Hands-on experience in market quality surveillance and managing customer complaints.

Skills

• In-depth knowledge of food and beverage quality systems, ISO, HACCP, and local regulatory requirements
• Strong analytical, risk assessment, and problem-solving skills
• Data visualization and reporting 
• Effective stakeholder communication, negotiation, and cross-functional collaboration
• Crisis management and root cause analysis capability
• Familiarity with CRM, and quality management systems

Deadline:14th July,2026

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Key Purpose

• The Logistics Customer Engagement Specialist is responsible for elevating the customer experience through proactive engagement, data-driven insights, and seamless collaboration across the logistics value chain. This role champions the voice of the customer by analyzing feedback, resolving escalations, and driving targeted engagement programs that enhance satisfaction and strengthen loyalty. Working closely with Distribution, Warehouse, Supply Chain, and Sales teams, the specialist ensures operational excellence by reducing service failures, improving delivery performance, and enabling On Time, In Full execution. Ultimately, this role exists to create a frictionless customer journey, boost service quality, and support continuous improvement across Logistics.

Key Duties & Responsibilities    
Key Outcome

Customer Feedback & Insight Analysis

• Conduct a thorough analysis of customer feedback data (surveys, complaints, social media) to identify recurring issues and areas for service improvement.
• Analyze customer engagement metrics (e.g., interaction frequency, response times, feedback campaign participation) to gauge customer satisfaction and engagement levels.
• Compile and present detailed reports on customer behavior and preferences, providing actionable insights to the Interaction teams and relevant stakeholders.

Customer Engagement Program Execution

• Plan and execute customer engagement programs, including loyalty initiatives, feedback campaigns, and personalized communication strategies.
• Develop and implement targeted customer communication plans to enhance engagement and drive sales.
• Monitor and evaluate the effectiveness of engagement programs, adjusting as needed to optimize results.
• Collaborate with the channel marketing and sales teams to align customer engagement initiatives with overall business objectives.

Customer Issue Resolution & Escalation

• Manage customer query escalations, ensuring timely resolution and providing clear feedback on resolutions to customers.
• Collaborate with distribution, warehouse, supply chain and sales to resolve complex customer issues.
• Maintain detailed records of customer issues and resolutions, ensuring compliance with CCBSA standards.
• Compile weekly reports on customer-related issues, highlighting trends and areas for improvement.

Distribution & Logistics Collaboration

• Collaborate with Distribution and Warehouse teams to manage customer engagements related to night deliveries, focusing on reducing Full Beverage Returns.
• Support all Logistics productivity initiatives, ensuring that On Time In Full Sunday deliveries are met.
• Act as a liaison between the customer, and the distribution teams, to help ensure that all customer expectations are met.
• Communicate customer delivery issues to the distribution teams in a timely manner.

Skills, Experience & Education    
Education

• A bachelor's degree in Marketing, Communications, Business Administration, Public Relations, Supply Chain, or Logistics.

Experience

• 3-5 years of experience in a customer service, customer engagement, marketing, or sales support role.
• Hands-on experience in areas like customer communication, complaint resolution, feedback analysis, and CRM system utilization.
• Familiarity with customer engagement tools and platforms (e.g., CRM systems, helpdesk software, social media management tools).
• Experience in report generation, and data analysis relating to customer engagement.

Skills 

• Excellent ability to communicate clearly, concisely, and empathetically with customers across various channels.
• Strong ability to understand customer needs, resolve issues effectively, and provide exceptional service.
• Ability to analyse customer feedback, engagement metrics, and CRM data to identify trends and insights.
• Ability to liaise with customer, logistics, and sales to ensure smooth operations and delivery.
• Ability to participate problem solving in logistics problems impacting customer service.

Deadline:14th July,2026

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• Coca-Cola Beverages South Africa (CCBSA) presents an exciting opportunity for a Procurement Content Specialist, to join the Procurement team at CCBSA.

Key Duties & Responsibilities    
Integrated Strategic Sourcing & Lifecycle Management

• Provides assistance to ensure a high-quality e-catalogue/contract management service to the internal client.
• Set up and maintain contracts for assigned categories and vendors, assuring high quality and up-to-date content, in line with company-relevant policies, legislation, naming conventions, and service level agreements (e.g., execution of new vendor set up, catalogue release).
• Provide quality content management service to internal clients (e.g., facilitating the setup and editing of content).
• Ensure all Procurement Master Data on ERP is standardised, implemented, and aligned to Strategically Sourced Categories, assisting HQ to ensure rationalisation of material master duplicates.

Procurement Content Stewardship & Data Governance

• Support the internal customer by establishing content, ensuring relevancy and integrity of contract and catalogue content, content management, and terms & conditions check.
• Interface with relevant Procurement Teams, internal stakeholders, project teams, and suppliers to improve catalogue accuracy and communicate change requests to the HQ Master Data team.
• Connect with suppliers to ensure accuracy of vendor and Procurement master data.
• Proactively follow up with Category Managers and Category Specialists to identify possible content updates to improve the service experience of internal clients.
• Analyse and monitor e-catalogue utilisation to maintain up-to-date e-catalogues (e.g., request removal of unused items or contracts).
• Monitor ERP contracts and follow up on renewal and changing terms & conditions with relevant Category Managers and update the contract as well as request updates of e-catalogues as appropriate.
• Review and monitor support process efficiency and recommend opportunities for increased effectiveness.
• Query management, including exceptions regarding e-catalogues, portals, and contracts.

Procurement Master Data & Contract Administration

• Release Procurement Master Data and contracts or new editions when terms & conditions or standards have changed
• Perform user acceptance testing of changes to content management systems
• Escalate systems and IT issues relevant to content to the IS team

Procurement Operational Enablement & Stakeholder Support

• Act as a single point of contact for the Category Managers, Category Specialists, Procurement operatives, and Local Plant Buyers for all questions and queries relating to content and data for Procurement Master Data on the ERP system, e-catalogues, contracts, and portal services.
• Ensure that catalogue/contract content maintenance knowledge is properly documented.
• Train Procurement Teams on contract/catalogue requirements to facilitate implementation.

Skills, Experience & Education    
Education

• National Diploma in Business Management/Engineering/Supply Chain/Finance.

Experience

• 2 – 4 years of procurement experience in operational procurement within an FMCG environment.
• Proven experience in Procurement Operations, Master Data Management (MDM), or Contract Administration.
• In-depth knowledge of procurement, preferably working in an international environment

Skills

• Deep understanding of how Vendor Masters, Material Masters, and Purchase Info Records (PIR) interact.
• Knowledge of data cleansing, deduplication, and the ability to maintain the "Golden Record.
• Advanced MS Excel skills (VLOOKUP, Pivot Tables, Data Validation) for auditing large datasets.
• Understanding of punch-out catalogues and hosted catalogue structures.
• A "zero-error" mindset when handling financial and vendor data.
• Ability to bridge the gap between technical data teams and non-technical business users.
• Ability to perform root-cause analysis on system errors.

Deadline:14th July,2026