Fresh Jobs at Truworths

Job Description    

• We are recruiting for a Facilities Co-Ordinator, preferably with retail experience. This position will report to the National Contracts Manager & be based in our Store Design Contracts Department, at our Head Office in Cape Town. This department is key to the success of our business as it is responsible for our store builds across our entire portfolio as well as ensuring that our stores operate optimally.
• The ideal candidate will be suitably qualified and experienced, responsible for supporting the daily management and operational functions of the Company’s retail property portfolio. This position offers an exciting opportunity for professional growth and development.

Key Responsibilities    

• Facilitate, track & ensure timeous resolution of all building & plant maintenance related issues in all stores, preparing progress reports and supporting documentation based on interactions with the relevant Property Management Team, the Property Legal Team, the Operations team, the Landlord as well as our Contracts Management team. Maintenance related issues include inter alia water ingress, HVAC, escalators, hoists, fire damage, etc.
• Collaborate with various internal departments, external service providers, and key stakeholders to achieve departmental and project goals.
• Support the implementation of new processes and systems.
• Record-keeping and documentation compliance across operational processes.
• Stakeholder engagement with store Operations teams, contractors, and various support departments.

Qualifications and Experience    

Essential:

• Matric/Grade 12, NQF 4 in Facilities Management, Project Management.
• Desirable: NQF 5/6 in Facilities Management
• 3 - 5 years’ experience in Property Management or Project Coordination, preferably in a retail property or retail build environment.
• Proficiency in MS Excel.

Competencies    

• Strong organizational and multitasking skills with a keen eye for detail.
• Good technical understanding of the building industry and related trades.
• Understanding of retail property principles.
• Negotiation skills.
• Team player with good written and verbal communication skills.
• Proven ability to work well under pressure and meet tight deadlines.
• Strong problem solving skills to address challenges proactively.
• Resourceful and able to work independently.
• Excellent time management and task prioritisation skills.
• Strong financial and technical aptitude.

Deadline:15th May,2026

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Job Description    

• Are you passionate about retail? We are looking for an energetic, hard-working team player who loves to learn and be challenged to join our dynamic team.
• Quality Controller Auditor will be based in Cape Town.

Key Responsibilities    

• Quality control monitoring of goods manufactured at CMTs, and service providers including but not limited to : Cutting, printing, embroidery, pleating and finishing services
• Liaison with Design Division Garment Technologists on quality issues 
• Liaison with Design Division technical teams and operations managers and planners 
• AQL reports and S4 reports
• Reporting and monitoring of all quality issues arising at the factory and the implementation of and measurement of action plans and mentoring/training for improvement.
• Daily reports to Head Office
• Able to manage priority workloads, appointments and schedules

Qualifications and Experience    

• Clothing manufacturing experience in a factory environment
• Experience in a Quality Assurance Role at senior auditor/supervisory level.
• Minimum experience 3-5 years in a similar role or level of responsibility.
• Experienced in conducting AQL (Level 2.5 major, 4 Minor) inspections and compiling AQL and S4 reports.
• Code 8 Drivers licence
• Basic computer literacy and excel skills an advantage.

Competencies    

• Strong communicator with good interpersonal skills
• Effectively communicates all quality problems by appropriate reporting and photographic means
• Able to deal with conflict situations when they arise ? High attention to detail ? High energy and drive
• AQL knowledge
• IT competence - Basic Microsoft office skills including Outlook, Excel Word
• Service orientated & results driven
• Ability to work independently
• Ability provide feedback

Deadline:6th May,2026

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• Truworths has an exciting opportunity available in our Store Design Department for a Store Designer, based at our Truworths Head Office in Cape Town

Key Responsibilities    
Store Design & Layout:

• Develop innovative store layouts and floor plans aligned with brand aesthetics and operational needs.

Collaboration:

• Work with Tenant Coordinators, Architects,Project Managers, Visual Display, Marketing, Operations, and Suppliers to ensure cohesive execution.

3D Visualization:

• Create detailed 2D/3D drawings using AutoCAD, SketchUp, and similar tools.

Space Planning:

• Maximize product display and optimize customer traffic flow to support sales.

Brand Alignment:

• Ensure design consistency with brand guidelines across all locations.

Project Management:

• Assist in the selection of materials, finishes, fixtures, flooring, and lighting that align with the design vision and budget constraints.
• Manage own project costs in line with approved budget, and timelines.

Post-Opening Evaluation:

• Review store build, and suggest design improvements.
• Stays informed about trends in retail design and incorporate innovative ideas to keep stores fresh and engaging.

Qualifications and Experience    
Education:

• Diploma / Degree in Interior Design, Architecture or similiar field of study.

Experience:

• Minimum 5 years in retail design or similar commercial environments.

Technical Skills:

• Proficiency in design software (AutoCAD, SketchUp, Adobe Suite, etc.).

Soft Skills:

• Strong creativity
• Attention to detail
• Communication
• Project Management capabilities

Competencies    

• Creative, detail-oriented, and solutions-focused
• Able to thrive in fast-paced, deadline-driven environment
• Passionate about retail design and innovation
• Motivated; driven and has the ability to work well within a team-based environment
• Is open to learning and sharing and meets the Truworths values

Deadline:15th May,2026

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Job Description    

• We are looking for a self-motivated individual with proven retail management experience and the ability to work within a fast-paced, ever-changing environment. Here is your opportunity to shine within a challenging role where you can grow your career, inspire and motivate others.

Key Responsibilities    

• Day-to-day running of the store Managing stock losses to make sure shrinkage is in line with the Company target Driving turnover to ensure daily, weekly and monthly targets are met Maintaining the visual appeal of the store Controlling expenses Provide world class customer service and ensure that customer needs are met Ensure recruitment, training, performance management and employee relations needs of staff are met Conducting daily, weekly and monthly check lists Make sure that staff adhere to the policies and procedures Conduct and supervise hanger counts Conducting regular spot checks at the service desk Conduct spot checks at the fitting rooms

Qualifications and Experience    

• Qualification/s: Matric or equivalent qualification Experience / Knowledge: 3-5 years’ experience in managing a fashion retail store Proven track record in successfully managing a fashion retail store

Competencies    

Essential Competencies:

• Computer literate (Excel, Word)

Behavioral

• Excellent administration skills
• Good planning and organizational skills
• Strong leadership and motivational skills
• Customer Service Orientated
• Sales focused and target driven
• Ability to communicate effectively at all levels

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• Truworths has an exciting opportunity available in our Store Design Department for a Senior Store Designer, based at our Truworths Head Office in Cape Town

Key Responsibilities    
Store Design & Layout:

• Develop innovative store layouts and floor plans aligned with brand aesthetics and operational needs.

Collaboration:

• Work with tenant coordinators, architects, project managers, visual display, marketing, operations, and suppliers to ensure cohesive execution.

3D Visualization:

• Create detailed 2D/3D drawings using AutoCAD, SketchUp, and similar tools.

Space Planning:

• Maximize product display and optimize customer traffic flow to support sales.

Brand Alignment:

• Ensure design consistency with brand guidelines across all locations.

Project Management:

• Assist in the selection of materials, finishes, fixtures, flooring, and lighting that align with the design vision and budget constraints.
• Manage own project costs in line with approved budget, and timelines.

Post-Opening Evaluation:

• Review store build, and suggest design improvements.
• Stays informed about trends in retail design and incorporate innovative ideas to keep stores fresh and engaging.

Qualifications and Experience    
Education:

• Diploma / Degree in Interior Design, or Architecture.

Experience:

• Minimum 7 to 8 years in retail design or similar commercial environments.

Technical Skills:

• Proficiency in design software (AutoCAD, SketchUp, Adobe Suite, etc.)

Soft Skills:

• Strong creativity, attention to detail, communication, and project management capabilities

Competencies    

• Creative, detail-oriented, and solutions-focused
• Able to thrive in fast-paced, deadline-driven environment
• Passionate about retail design and innovation
• Motivated; driven and has the ability to work well within a team-based environment
• Open to learning and sharing and meets the Truworths values

Deadline:12th May,2026

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Job Description    

• We are looking for a well-groomed individual who is extremely target driven with a high regard for customer service. Your strong communication skills, high energy levels and love for beauty will make you a good candidate for this Cosmetics Consultant position.

Key Responsibilities    

• Weekly and monthly sales targets
• Make over’s
• Know products of your counter and other houses
• Admin and paperwork
• Stock take and stock counts
• Housekeeping (i.e. keeping the counter clean)
• Liaise with Representatives
• Promotions and events

Qualifications and Experience    

Experience / Knowledge:

• 1 year experience working with cosmetic products
• Basic understanding of how to do makeovers

Competencies    

• Excellent communication skills
• Good admin knowledge
• Target driven

Deadline:7th May,2026

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Job Description    

• At the centre of Truworths Ladieswear, Menswear and Kidswear success is the in-house Fashion Studio. This is where fashion trends are analyzed and ideas are generated from information sourced through trend institutes and international fashion fairs, whilst consultants in the major fashion capitals monitor trends from Retailers in the USA, UK and Europe.

Key Responsibilities    

• Using your considerable experience, expertise and great fashion eye you can absorb and work with these global trends to identify what is new and happening, in terms of colours, fabric, styles and trims for each Truworths brand for the next season.
• Ability to communicate, energise and inspire our teams of Buyers, Planners and Merchandise leadership using this exciting fashion information to develop an extensive range of garments and styles with limited quantities of each item to ensure exclusivity.

Qualifications and Experience    

• Preferably 5 years of design experience in a similar fashion retail or creative manufacturing environment.
• Alternatively, as the role requires you to practically apply your creative energy; you may be one of those rare breeds of Fashion Buyers, who can move between the two or have experience in both design and buying.

Competencies    

• Your skill set should include: Design skill ability with experience in the following: InDesign, Photoshop, and CAD skills with strong strength in product.

Deadline:24th May,2026

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• We have a position available for a focused individual, with good attention to detail, to join the team.

Key Responsibilities    

• Pattern digitising
• Digitising hard copy patterns into the Lectra / Gerber pattern system.
• Maintain pattern numbering system within fit categories.
• Position markers
• Supply of position markers and templates for new and existing styles.
• Ensuring that print sizes are in ratio for garment sizes.
• Sample briefs
• Working with the sample co-ordinator and pattern maker to turn around sample briefs in within the required sample turn around period.
• Supplying sample patterns for repeat styles with corresponding position markers.
• Pattern changes
• Carrying minor styling changes on patterns within the Lectra / Gerber pattern system.
• Deletion and addition of patterns within the system in accordance with fit specification changes.

Qualifications and Experience    

• The applicant must have completed a course in pattern making on the Lectra / Gerber computerised pattern system or have gained experience on manual pattern making.

Competencies    

• A consistent methodical approach to pattern storage and numbering is required which enables entire department to identify and apply correct patterns to styles/fits

Deadline:12th May,2026

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Job Description    

• We are looking for a well-groomed individual who is extremely target driven with a high regard for customer service. Your strong communication skills, high energy levels and love for beauty will make you a good candidate for this Cosmetics Consultant position.

Key Responsibilities    

• Weekly and monthly sales targets
• Make over’s
• Know products of your counter and other houses
• Admin and paperwork
• Stock take and stock counts
• Housekeeping (i.e. keeping the counter clean)
• Liaise with Representatives
• Promotions and events

Qualifications and Experience    

Experience / Knowledge:

• 1 year experience working with cosmetic products
• Basic understanding of how to do makeovers

Competencies    

• Excellent communication skills
• Good admin knowledge
• Target driven

Deadline:7th May,2026

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• We are looking for an IT-passionate and customer service-focused individual to join the Truworths Store Support Service Desk team. As an IT Service Desk Co-ordinator you will be responsible for 2nd line and 3rd line hardware and software support to all Truworths stores. You will also have the responsibility of developing SOPs, updating Knowledge Base, and providing coaching and training to the team.

Key Responsibilities    

• To provide 2nd and 3rd line support to stores on all hardware and software-related issues
• Manage and troubleshoot escalations raised by stores and the operations teams
• Investigate incidents and problem areas to identify the root cause and find solutions
• Provide trend reports to the line manager on frequent incidents
• Monitor and escalate outstanding incidents as per the agreed SLA timelines
• Follow up and communicate with all clients upon resolution and escalations
• Work after-hours standby
• Key communication/contact for all area/regional/divisional managers within the business
• Liaising with Distribution Centres, System Owners / Developers, Finance, Infrastructure
• Prioritise, and manage incidents ensuring and ensure that calls are resolved within SLA timelines
• Contribute to knowledge-base documentation and provide training to staff (Service Desk Team and stores)
• Provide coaching, mentoring, support, and motivation to the Service Desk team
• Ensure all members of the Service Desk team are adequately trained and equipped to assist customers with all issues.

Qualifications and Experience    

Qualifications

• Matric and A or N certification
• Familiar with ITIL Framework

Experience / knowledge

• Minimum of 5 years of experience within a Service Desk / Helpdesk environment of which a minimum of 3 years support stores directly at a Co-ordinator level / 3rd line support level.
• Good understanding of the retail environment and the systems that support stores
• Retail in-store experience would be advantageous
• Problem-solving ability
• Well-developed communication skills
• Customer Service
• Accuracy and attention to detail
• Adaptability
• Planning and organising ability with highly effective time management skills
• Ability to work under pressure and think on your feet
• Must be able to work shifts (incl. weekends and public holidays)
• Must be willing to work standby

Competencies    

• Customer Services orientation
• Proven leadership track record
• Attention to detail and analytical
• Problem solving mindset
• Strong administration skills
• Excellent written and verbal communication skills
• Effective time management
• Highly self-motivated and driven
• Strong Team Orientation

Deadline:4th May,2026