Fresh Jobs at Unifi Group

Purpose of the role

• The Management Learning Facilitator turns Unifi's management standards into real, practical training that grows all managers in the Unifi community — every day, in every country. Reporting to the Learning Facilitation Lead, you co-design Unifi's management training in partnership with the L&D Design Lead, and you facilitate it directly with managers across all levels and countries. 

Responsibilities 

• Co-design management training content with the L&D Design team — bringing your facilitation experience and frontline insight into the design process.
• Facilitate management training across Unifi — adapting style and examples for each country's context.
• Identify management capability gaps through regular needs analysis in partnership with the L&D design lead and in country teams aligned with business needs.
• Stay close to managers in country visiting branches, contact centres, and country offices — observing how training translates into behaviour, and feeding that back into design.
• Track engagement, completion, and behavioural impact of management training, and use the data to improve content and delivery.
• Maintain consistently high standards across all management training materials — practical, relevant, easy to apply, and aligned to the Unifi way.
• Build a learning experience that managers look forward to, — energy, participation, and practicality.
• Design, own, and continuously improve the management training plan, ensuring it is aligned to business needs and evolving capability needs.
• Deliver high-impact management training, including workshops and refresher sessions, adapting facilitation methods to suit diverse audiences across countries.
• Partner with business to ensure learning is adopted in practice, and continuously gather feedback on real impact and behavioural change.
• Use learning technology and data to track engagement, effectiveness, and behaviour change, and use insights to continuously improve delivery.
• Provide clear feedback and reporting to stakeholders on progress, impact, and emerging development themes.
• Maintain high and consistent standards across all management development materials and ensure content remains practical, relevant, and easy to apply.
• Build a culture where learning is simple, useful, and energising, helping Unifi remain a place to thrive and perform.
• Make Unifi a fun place to work!

Requirements

• Bachelor's degree in learning and development, or a related field.
• 5+ years' facilitation experience in management development.
• Familiar with established management frameworks.
• Proven experience managing and implementing training in a fast-paced, multi-country environment. 
• Strong facilitation and presentation skills, both in-person and virtual.
• Ability to design clear, practical training that managers can apply on the job.
• Strong communicator who can simplify complex ideas without losing meaning.
• Comfortable using data to track training outcomes and report on insights.
• Organised and able to manage multiple programmes and stakeholders simultaneously.
• Self-starting, driven, and humble, with a commitment to growing the Unifi bench.
• Willing and able to travel across Africa.
   

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Purpose of the role

• As an unsecured consumer lender operating in multiple Sub-Saharan African markets, Unifi faces elevated credit, fraud, operational, data and technology risks. This role plays a critical part in safeguarding the business, protecting customers, and supporting sustainable growth. The position combines strategic leadership, people management, and hands-on operational audit execution, with a strong focus on anti-fraud controls (internal and external), data-driven assurance, and regulatory compliance. A sense of adventure, humor, and commitment to the mission of delivering impact in developing markets are essential.

Responsibilities 

Leadership & Team Management

• Lead, develop, and manage a team of approximately 10 Internal Audit professionals located across multiple African countries.
• Set clear objectives, performance standards, and development plans for the Internal Audit team.
• Build a high-performance, ethical, and collaborative audit culture aligned with Unifi’s values.
• Ensure consistent audit methodologies, quality standards, and reporting across all geographies.
• Provide coaching, technical guidance, and mentoring to team members.

Internal Audit Strategy & Planning

• Develop and maintain a risk-based Internal Audit strategy and annual audit plan, aligned to Unifi’s risk profile, business strategy, and regulatory environment.
• Ensure audit coverage across all key risk areas, including:
• Processing of credit lifecycle (origination, underwriting, revenue calculations, collections, provisioning, write-offs)
• Fraud risk (internal fraud, external fraud, cyber-enabled fraud)
• IT systems control assurance
• Financial controls and reporting
• Regulatory compliance 
• Branch operations 
• Continuously reassess audit priorities in response to emerging risks, incidents, and business changes.

Operational & Assurance Activities

• Oversee and, where necessary, personally execute complex or high-risk audits, investigations, and thematic reviews.
• Evaluate the design and operating effectiveness of internal controls across processes, systems, and entities.
• Ensure timely, accurate, and practical audit reports with clear findings, root-cause analysis, and actionable recommendations.
• Track management action plans and provide assurance on remediation effectiveness.
• Deliver value-adding insights that go beyond compliance to improve efficiency, controls, and decision-making.

Fraud Risk & Investigations

• Lead Unifi’s Internal Audit contribution to fraud prevention, detection, and response.
• Assess the effectiveness of anti-fraud frameworks, controls, and monitoring tools across all countries.
• Conduct or oversee investigations into suspected internal misconduct, collusion, and external fraud schemes.
• Work closely with management, Data & Risk, IT, and operations functions on fraud analytics, early-warning indicators, and control enhancements.
• Report significant fraud matters to senior management and the Finance & Risk Committee.

Governance, Risk & Stakeholder Engagement

• Maintain strong working relationships with the Finance & Risk Committee, executive management, and country leadership teams.
• Present audit plans, key findings, trends, and risk themes to the Finance & Risk Committee and Board.
• Coordinate effectively with Compliance, External Audit, and Regulators where required.
• Act as a trusted advisor to management while preserving independence and objectivity.

Standards, Methodology & Quality Assurance

• Maintain and continuously improve audit methodologies, tools, and reporting standards.
• Oversee quality assurance and improvement programmes for Internal Audit.

Requirements

• Relevant professional qualification (e.g., CIA, CA(SA), ACCA, CISA, or equivalent)
• 10–15 years’ experience in Internal Audit, Risk, or Assurance roles
• Fraud investigation or forensic audit experience
• Proven experience leading and managing teams
• Experience in financial services, consumer lending, microfinance, or fintech, preferably in Sub-Saharan Africa
• Comfortable working across multiple countries or jurisdictions
• Passion for Africa and commitment to making an impact in developing markets
• Willingness to travel moderately to Unifi operating countries for audits and stakeholder engagement