Fresh Openings at Kia Motor

Job Description    

• We're looking for an experienced mechanic with good diagnostic ability. The applicant must have good grasp of modern automotive technology and be able to use diagnostic equipment and service information to effectively diagnose and fix right first time.

Specific Role Responsibilities    

• Carry out diagnostic work and support mechanics as set out by the Foreman.
• Carry out fault diagnosis to aid and speed up vehicle servicing.
• Take steps to ensure servicing of vehicle remains within the targeted percentages of the manufacturers' time.
• Discuss matters with service advisors and customers as required and provide coherent explanations.
• Ensure standards are maintained with regards to vehicle care and safety whilst performing functions.
• Ensure vehicles are returned to the customer after service in a neat and clean condition.
• Complete all necessary and relevant training as required by the OEM (online, classroom, other mediums of training) within reasonable time frames.
• Admin functions:
• Complete forms and documentation included in the company's service routine.
• Draft and prepare any reports required.
• Mentor apprentices, sign off logbooks and evaluate their technical ability (if applicable)
• Ensure effective communication with team members and colleagues across departments, with customers and service providers.
• Participate in marketing campaigns when required for the furtherance of the business.
• Any other duties as may reasonably be required.

Qualifications and Experience    

• Qualified Technician; minimum 3-5 years of experience after qualifying as a Technician is essential.
• KIA technician experience will be of advantage
• Relevant OEM product training - will be an advantage.
• Need excellent “fix right first time” track record.
• Competent at operating manufacturer diagnostic equipment/ computer in order to access information required to perform the role and complete duties associated with the role.
• Mechanical insight
• Problem solving and motor vehicle fault finding skills.
• Mental alertness
• Must have sound English communication and writing skills to accurately record findings and work on job cards.
• Meticulous
• Customer orientated
• Team player and Interpersonal competence
• Decision making and action orientated.
• Valid, unendorsed driver’s license

Skills and Personal Attributes    

• Customer Service
• Fundamental problem solving capacity
• Occupational Health and Safety
• Product and/or service knowledge
• Research and Information Gathering
• Technical Ability
• Technical Learning
• Trust and Integrity

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Job Description    
To plan, manage and monitor the implementation of all vehicle servicing activities and processes in order to continuously enhance service delivery and maximise profits.                                                                                               

Specific Role Responsibilities    
Process and Governance:

• Manage operational risk and risk mitigation initiatives.
• Implement and manage endtoend processes. 
• Define standard operating procedures (SOP's). 
• Monitor and report on progress against operational plan and make adjustment where required. 
• Resolve problems with the necessary discretion and guidelines. 
• Plan, manage and monitor governance compliance processes in area of accountability in order to manage risks and expose liabilities.
• Contribute to the development of the appropriate strategy and set target within area of accountability. **
• Develop, manage and ensure the effective implementation of service level agreements with stakeholders in alignment with policies, procedures and applicable brand specifications requirements.
• Apply product knowledge, techniques and related processes to manage the team`s tasks, quality and time frames.
• Apply and utilise systems, resources and products in a manner that contributes to efficient and effective service delivery and optimised quality of services rendered per product brand.

Finance

• Plan and manage financial activities in line with approved policies, processes and procedures. 
• Manage, monitor and report on budget variances and provide solutions. 
• Prioritise resource allocation in order to minimise and reduce wastage as well as minimising expenditure.

Client/Customer

• Deliver a service that creates a culture that exceeds customers' expectations in all aspects of the business.
• Plan, manage and monitor processes to ensure customer service excellence.
• Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback as well as exceptional service delivery.
• Continuously monitor actual process turnaround times and quality standards and resolve issues efficiently to enhance effective client service delivery.

People

• Implement and manage workforce planning, recruitment, learning and development, performance management, reward and recognition and employee relations to ensurean optimal working environment. 
• Monitor and positively influence and manage change, and offer operational support where required

Qualifications and Experience    

• 3- 5 years experience in  the Parts and Aftersales automotive environment in a managerial role.
• Leadership Management certification.
• Experience in both dealership and OEM environments
• Trade and Occupational Qualifications will be an added advantage
• Workshop and Parts experience (essential) 
• A valid South African driver's license

Skills and Personal Attributes    
Behavioural Competencies:

• Change Leadership
• Analytical Thinking
• Improvement orientation
• Development orientation
• Empowering people
• Process Optimisation
• Embracing diversity and sensitivity
• Enabling team success
• Relationship building
• Commercial thinking 
• Driving results
• Authentic approach
• Openness to change
• Remaining composed
• Impactful leadership

Technical Competencies:

• Communication
• Computer Literacy
• Conflict Management
• Manage personal work priorities and professional development 
• Technical Learning
• Business and Operations Management 
• Functional Policies and Procedures
• Organisation Governance, Ethics and Values 
• Managerial Competence 
• Operations Risk Management
• Planning and Budgeting
• Planning, Management and Measurement Policy Implementation 
• Query Resolution 
• Service Delivery
• Trust and integrity 

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Job Description    
The successful candidate will be responsible for full financial reporting of the dealership assigned as well as providing expertise, advice and support to the dealership. The Financial Manager is instrumental in the development of a strong control environment through the enforcement of company policies and procedures. The Dealership Financial Manager serves as a co-pilot to the Dealer Principal.

Specific Role Responsibilities    

Full financial and reporting function for dealership assigned

• Full month-end function and meeting and ensuring that month end deadlines are met
• Provisioning
• Standard Journals

Validity, Accuracy and Completeness of Financial Processing

• Balance Sheet Reconciliations
• Stock Management
• Review Stock Ageing
• Conduct Stock Counts
• Review and Submission of M&M Report
• Cost Control/Expense Management:

Expense Analysis

• Budget vs Actual Tracking and Control
• Identify cost optimisation and saving opportunities

Management of Dealership Working Capital:

• Ensuring that the debtors’ are carrying out their responsibilities and meeting their deadlines.
• Ensuring that the creditors’ are carrying out their responsibilities and meeting their deadlines.
• Ensuring that the cashbooks are carrying out their responsibilities and meeting their deadlines.

Staff Management:

• Ensuring that the Bookkeeper’s are carrying out their responsibilities and meeting their deadlines.

Salaries and Payroll:

• Ensuring that salaries and HR submissions are correct and within the deadlines.
• Authorising payroll submissions.

Dealership Risk and Internal Controls:

• Ensuring that dealers and hub staff apply the company policies and procedures as dictated by KIA.
• Ensuring that all irregularities are reported to the correct managers and escalated should this fail to bring the required results.
• Ensuring that internal and external audits run smoothly and all related issues are corrected at dealerships and the hub.
• Authorising payments

Qualifications and Experience    

• Relevant Accounting Tertiary qualification.
• 3 -5 years’ experience as a Finance Manager in a similar retail work environment.
• Expeience in the Automotive industry is advantageous.
• A valid South African driver’s license.

Skills and Personal Attributes    

• Financial Accounting
• Financial Acumen
• Financial and Accounting Control
• Research and Information Gathering
• Technical Learning
• Trust and Integrity