Fresh Openings at Smollan

Description

• Analysis and Reporting 
• Maintenance and Supervision of Adherence to Internal Processes and Procedures
• Operational Supervision and Team Management 
• Administration
• Operational Excellence and Customer Satisfaction

Requirements

• 4-5 years’ experience in a systems/analytical environment.
• Project Management an advantage||Essential / Minimum|0-5 years|
• Diploma or Degree/NQF level 6 or 7
• Analysis & problem solving
• Leadership skills
• Critical thinking
• Computer literacy - MS office suite
• Communication skills (verbal & written)

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Description

Control Expenses

• Control cell phone/telephone expenses
• Monitor and control fuel, vehicle, training, travel and stationary expenses, including overtime .

Business Insights and Execution

• Identify and act on new business opportunities
• Ensure effective data collection and analysis
• Provide insights for improvements and new ways of driving sales
• Plan and implement sales operations for clients and customers based sales data
• Monitor and evaluate new innovations, including those of competitor’s .

Monitor New Innovations

• Inform field force of new innovations
• Monitor speed to market and stock in DC
• Negotiate new or existing listings in stores with store managers
• Distribute trade presenters to Field Force and customers
• Provide feedback to clients Monitor sales of new innovations
• Manage staff in-store book comm and feedback .

Manage Promotional Activity

• Facilitate the implementation of promotion grids
• Ensure informed about time frames for promotions
• Communicate promotional activities to field force
• Ensure understanding of objectives of various promotions
• Ensure POS material to stores
• Ensure sufficient stock has been ordered within required timeframes
• Ensure promotional activities have been implemented and maintained
• Analyse and manage data integrity (Field comms) .

Achievement of POP Objectives

• Manage the implementation of generic Planograms
• Ensure store-specific planograms and category flows are implemented and maintained
• Provide feedback to Clients with regards to forward share changes
• Ensure forward share is reflected on shelf as per rate of sale
• Ensure market share is reflected in the category
• Manage the implementation and maintenance of shelf health .

Achievement of Targets

• Identify in-store cross-merchandising opportunities
• Ensure stock pressure is applied and that out-of-stocks are limited
• Ensure forward share is a reflection of ROS
• Monitor in-store pricing
• Minimise credit notes Drive ad-hoc promotions to increase sales
• Ensure timeous promotional activities implemented .

Operational Excellence

• Manage resources and ensure efficient and effective day-to-day operations of store execution including flexible people and resource allocation
• Continuously monitor service delivery
• Ensure implementation of systems to promote efficiency Implement sales initiatives and value-adding store operations
• Ensure all company assets are maintained according to company policy Manage staff in-store book communication and feedback .

Stakeholder Engagement

• Provide continuous feedback as per client requirements
• Compile regular reports to relevant stakeholders
• Provide continuous feedback as per client requirements (competitor activities, promotions, ROS, product recalls, innovations, pricing, planograms, urgent deliveries)
• Liaise with customers and depot’s regarding stock pressure, stock holdings, new innovations, deliveries, credit notes, special deliveries, staff, ROS, price, reviews, category flows, planograms
• Compile trade visit reports and trade contact reports
• Compile regular reports to Regional Managers
• Conduct review meetings with client Provide feedback via feedback platform (e.g., IVR/Grapevine/Field Comms/Manual tracking) .

People Management

Take full responsibility for performance management of all direct reports, managing their performance in relation to quality standards and agreed benchmarks and objectives, focusing on all aspects of sound people management:

• Recruitment and selection
• Induction and orientation
• Training and development
• Rewards and remuneration
• Succession planning
• Performance management
• Ensure compliance with regards to leave, adherence to dress code, management of health and safety and adherence to staff welfare
• Ensure accurate in-store administration, provide updated stocking files and support staff with in- store conflict/issues
• Manage Employment Equity targets
• Ensure appropriate levels of management and accountability
• Motivate, delegate and empower appropriately, enabling direct reports to take responsibility and display creativity and initiative .

Requirements

• 4-5 years’ Operations experience in FMCG environment at a managerial/ supervisory level||Essential / Minimum|0-5 years|
• Relevant Diploma/Degree at NQF level 6 or 7, Code 08 driver’s licence
• Leadership Skills
• Problem solving skills
• Computer literacy
• Business acumen
• Commercial awareness
• Leadership skills
• Negotiation skills
• Sales management skills
• Decision making skills
• Communication skills (verbal & written)

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Description

Job Summary:

• To ensure effective merchandising of clients’ products at store level and to ensure that call cycles are maintained i.e. Number of liquor stores/ shebeens / Resturants within time frequencies.

Key Responsibilities and Deliverables:

Callage and Coverage 

• To ensure that call cycles are maintained i.e. Number liquor stores/shebeens/Resturants within time frequencies.

Relationship Building 

• Ensure brilliant customer service is providedto Liquor stores/shebeens/resturants

On Shelf Availability

• Ensure that the prescribed SKU distribution is achieved in shebeens/resturants
• Identifying Category Gaps for both client and Competitors.
• Identifying opportunities to increase client products at liquor stores/resturants

Innovation 

• Ensure that products are clearly visible to the consumer
• Ensure speed to shelf on innovation sku’s

Pricing Compliance 

• Pricing of products to remain consistent through regular audit and compliance
• Identify anomalies and flag these immediately

Point of Sale Implementation 

• Ensure that clients POS is installed according to guidelines from client.

Order Management

• Ensure unfulfilled orders placed by Spaza are followed up on
• Assist Liquor stores/Shebeens/resturants with queries that may arise from Orders

Sales

• Ensure that Sales Targets are understood
• Ability to break down targets and develop sales plans to achieve targets
• Entrepreneurship mentality is required to increase sales and distribution atliquor shops/shebeens and resturants.

Requirements

Education & Qualifications:

• Matric Certificate | Compulsory
• Sales Certificate/Qualification | Advantage
• Drivers License | Compulsory

Experience:

• Strong sales experience and mentality | Compulsory
• Merchandising experience
• Retail Experience | Compulsory
• Liquor Industry experience | Advantage
• Technological Experience | Compulsory

Specialist/Technical:

• Tech Savvy with the ability to understand systems & tech products
• Passionate about customer service and sales
• Ability to self-manage
• Entrepreneur Mindset
• Ability to complete reports, send quality feedback and gather insights

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Description

• Analysis and Reporting 
• Maintenance and Supervision of Adherence to Internal Processes and Procedures
• Operational Supervision and Team Management 
• Administration
• Operational Excellence and Customer Satisfaction 

Requirements

• 4-5 years’ experience in a systems/analytical environment.
• Project Management an advantage|
• Essential / Minimum|0-5 years|
• Diploma or Degree/NQF level 6 or 7
• Analysis & problem solving
• Leadership skills
• Critical thinking
• Computer literacy - MS office suite
• Communication skills (verbal & written)