Data Capturing and Reconciliation
- Reconciling point-of-sale income to bank account receipts and CIT reports per store
- Capture all cashbook receipts
Creditors and Debtors Control
- Manage all Credit Applications – ensure Credit application is completed in full of all supporting documentation.
- Apply for credit insurance for all debtors
- Resolve debtors’ queries
- Processing and capturing of creditor invoices on the relevant accounting system
- Monthly reconciliation of creditor statements against the creditors’ ledgers
- Verify and follow up on invoices, statements, and payments
- Send monthly statements to all debtors
- Send weekly age analysis with comments to Business heads, finance heads, agents, sales heads, customer service teams
General
- Resolve store queries
- Ensure accurate capturing, communication, data capturing and reconciliation
- Communicate any problems with debtors to the FM
Administration
- Filing
- General office administration
Company Values
- Act Sustainably
- Celebrate the Wins
- Stand for equality
- Love athletes
- Fight on together
Requirements
- Certificate or Diploma in Bookkeeping
- Min 2 years’ experience in creditors and debtors reconciliations and accounts
- Experience in point of sale reconciliations would be advantageous
- Sound knowledge of general ledger accounting and allocations
- Proficient skills in Microsoft applications, especially Word and Excel
- Minimum 2 years’ working experience on a well-known accounting package (SAP Business One will be highly advantageous)
- Accounting experience
- Strong numerical skills
- Analytical
- Ability to cope with pressure and deadlines in a fast moving environment
- Honest
- Self-starter
- Good time management skills
- Persistent
- Flexible
- Team Player
- Strong communication skills (verbal, written and oral)
- Ability to work independently as well as in a team
- High detail orientation
- Deadline driven
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Job Summary:
- Responsible for building and optimising prescribed account customer relationships within a designated area (Coastal), with the goal of achieving sales and profit targets through effective planning, management, and execution.
Sales Managements
- Responsible for achieving monthly, quarterly and annual sales targets by converting order books.
- Responsible for the creation of budgets and forecasts, door growth targets and account plans for the wholesale channel within prescribed area.
- Management of sales pipeline and white space document to be constantly reviewed to ascertain market potential.
- Conduct seasonal account reviews.
- Work closely with marketing to identify trade marketing opportunities and incorporate into account plans
- Conduct store visits - own, customer and competitor - to review trends, customer specific issues and competitor activities to help formulate strategic plans and be proactive in reacting to market conditions
- Conduct seasonal sell-in meetings with account base to showcase new collections
Stakeholder Management
- Build trust and effective relationships with key stakeholders
- Provide account stakeholders with recommendations on product mix and performance of the brand through analysis of sales reports
- Proactively manage stakeholders against agreed SLA's
Supply Chain, Operations Management & Customer Service
Build strong relationships with key internal stakeholders including supply chain, operations and customer service teams to ensure clear communication and understanding as it relates to;
- Open order reports
- Order deadlines
- Order book conversion
- Communication with local logistics on product movement, early and late
- Customer VAS requirements
- ATS reports
Reporting
- Weekly and monthly reporting on the wholesale sales forecast
- Seasonal analysis by account
- Quarterly business review reporting
- Request regular sell out from key accounts within your area.
Qualifications and Requirements
- Relevant tertiary qualification (Sales and Marketing)
- At least 3 years experience in a similar role
- Advanced Microsoft Office ability
- SAP experience advantageous
- A strong understanding of lifestyle/ action sports brands within the retail, wholesale and e-commerce sector is advantageous.
- Business and commercial acumen
- Ability to build strong and lasting relationships
- Ability to work independently, be a self -starter and manage your time efficiently.
- Budgeting and reporting skills
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KEY ACCOUNTABILITIES
The outputs / results / outcomes you are accountable for delivering:
KEY ACCOUNTABILITY 1: PURPOSE, VALUES, CULTURE:
The alignment of all Stores people behind a clear purpose, values and strategy to ensure a consistent Brand-aligned Customer experience.
- Communicate Business Purpose & Values
- Communicate and drive Retail strategies and operational goals
- Ensure that all stores people have a clear and consistent focus
- Drive consistent, Brand-aligned customer satisfaction
- Morale
- Commitment
- Alignment
- Work quality
- Focus
- Culture.
KEY ACCOUNTABILITY 2: RETAIL OPERATIONS:
Ensure that all retail operations activities are consistently executed according to Standard Operating Procedures.
- Ensure that all operational activities support an efficient, easy Customer experience
- Ensure that facilities, equipment, tools, systems, security and physical environment is conducive to optimum performance
- SOP’s in place
- Adherence to SOP’s
- OHSA adherence
- Legislative Compliance
- Audit Reports
- Quality of on-site work
- ‘Housekeeping’
- Customer experience
- On-site cost control
- Ensure that Stores SOP’s are well and consistently communicated
- Facilitate appropriate technical/functional training
- Ensure that Store managers have the requires tools to manage well
- Facilitate effective engagement between Stores & HO
- Ensure that the disaster recovery plan is regularly refreshed and communicated as appropriate
- Ensure that the necessary occupational health & safety regulations are adhered to
- Submit weekly & monthly reports as required
- On-site loss management
KEY ACCOUNTABILITY 3: PEOPLE:
Ensuring that the performance and productivity of people is optimized.
- Ensure that stores are well staffed and that contingencies are in place
- Ensure role clarity and effective goal-setting
- Drive in-store Training Programme to build front-line capability
- Monitor the application of the ‘HR Value Chain’ & adherence to people-related SOP’s
- Submit weekly and monthly reports as required
- In-store Product knowledge
- Level of Customer service
- HR Metrics
- Retention
- Role accountability
- Performance & productivity
- Adherence to HCM SOP’s, including BCEA, LRA, EEA, WCA, etc.
KEY ACCOUNTABILITY 4: FINANCIAL MANAGEMENT:
Ensure that the key financial indicators reflect good stores health.
- Manage financial performance parameters, goals and targets
- Drive Country plan for Area
- Drive revenue, quantity, margin and operating income targets
- Submit weekly and monthly reports as required
- Ensure that the relevant regulatory / statutory requirements are adhered to e.g. VAT, Employee PAYE, etc.
- EBITDA
- ROGA
- PBT
- Income Statement health
- Balance Sheet
- Audit Reports
KEY ACCOUNTABILITY 5: SALES & MARKETING:
- Growing market share through the retention of existing customers, acquisition of new customers and the maximization of their spend.
- Brand management
- Key customer relationship management
- Public relations
- ‘Ambassadorship’
- Implement promotional initiatives as required
- Ensure that VM standards are adhered to
- Ensure that all stores reflect the correct quality standards of cleanliness, tidiness, safety, visual impact and good housekeeping
- Customer feedback
- Customer retention
- Customer base growth
- Productivity of product segments
- In-store product knowledge
- Overall visual impact of stores
REQUIREMENTS:
- Grade 12 or equivalent
- 2 – 3 years experience in a similar position
- Driver’s license code B
- Must have your own reliable vehicle
- Tertiary qualification (Advantageous)
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