Fresh Roles at Montego Pet Nutrition

Description

• This role is where strategy meets execution, data meets creativity, and every click counts. If you thrive in a fast-paced digital environment and know your way around both B2B and B2C platforms, you might just be the one we’ve been searching for.

What You’ll Be Doing

E-commerce Strategy, Sales & Growth

• Develop and execute a robust e-commerce strategy aligned to business growth and brand ambitions
• Identify and unlock new digital channels and opportunities to expand market reach
• Align online pricing, campaigns, and promotions with broader sales and marketing strategies
• Drive omni-channel integration for a seamless online and in-store experience
• Own commercial plans and sales targets across e-commerce partners
• Manage both B2B and B2C platforms across local and international markets
• Negotiate commercial agreements, pricing structures, and promotional terms
• Leverage SEO tools and techniques to boost visibility and performance
• Collaborate with Finance on pricing optimisation and costing
• Utilise data integration tools (including APIs) to extract and manage platform data

Platform & Product Management

• Maintain accurate and compelling product listings across all platforms
• Ensure alignment of product content with brand standards (descriptions, imagery, pricing, stock)
• Coordinate online promotions, bundles, and product launches
• Ensure smooth backend functionality, ERP integration, and stock visibility
• Monitor category performance and implement corrective actions where needed

Digital Marketing & Customer Experience

• Partner with Marketing to execute digital campaigns, email marketing, and social media initiatives
• Support influencer and affiliate campaigns to drive engagement and conversion
• Optimise the customer journey with best-in-class UX/UI and navigation
• Manage CRM platforms to enhance customer retention and loyalty
• Ensure consistent brand tone, storytelling, and visual identity across all channels

Customer Service & Relationship Management

• Oversee prompt, professional handling of customer queries and returns
• Coordinate order fulfilment, delivery tracking, and post-sale support with Logistics
• Maintain high service levels through collaboration with support teams
• Build and nurture strong relationships with platform partners and stakeholders

Analytics, Reporting & Insights

• Compile and present regular performance reports (daily, weekly, monthly)
• Monitor key metrics via Google Analytics, Looker Studio, and BI tools
• Analyse sales and traffic data to identify trends, risks, and opportunities
• Provide actionable insights to optimise product and category performance
• Maintain omni-channel dashboards and scorecards

Budget, Pricing & Campaign Execution

• Support the development and management of e-commerce budgets
• Track ROI on campaigns, promotions, and paid media
• Work with Marketing and Finance on rate cards and promotional spend
• Maintain budget reconciliations across campaigns and platforms

Collaboration & Continuous Improvement

• Work cross-functionally with Sales, Marketing, Supply Chain, and IT
• Partner with agencies and external stakeholders to deliver premium online experiences
• Identify and implement new tools, technologies, and processes
• Stay ahead of digital trends, competitor activity, and pet industry innovations

Why Montego?

• We’re Africa’s leading pet nutrition brand, rapidly expanding into international markets like Africa, Europe and the US. Join a team that values innovation, collaboration, and market leadership in the pet care industry.

Requirements

What You’ll Bring

• Diploma in E-commerce, Sales, Marketing or Business Management (NQF Level 6)
• Bachelor’s Degree in E-commerce, Marketing or Business Management (NQF Level 7) will score you extra points
• 5+ years in e-commerce, online sales, or digital marketing (experience in RSA, EU & US will earn you extra point)
• 3+ years working with CRM systems, analytics tools (Google Analytics, Looker Studio), and ERP integrations
• Proven track record in managing and growing online sales channels
• Exposure to international e-commerce platforms (advantageous)
• Experience working with distributors or retail partners in online environments (advantageous)
• Understanding of cross-border e-commerce requirements (advantageous)
• Strong management and organisational capability
• Proficiency in ERP systems and MS Office
• Excellent communication and interpersonal skills
• Collaborative and solutions-oriented approach

go to method of application »

Description

• Our manufacturing and supply chain operations sit at the heart of everything we do. If you’re an industrial engineer who wants to see your ideas move from whiteboard to production floor, this is the place for you.

WHY THIS ROLE?

• This is not a “coffee and photocopying” internship. From your first week, you will be embedded in a live manufacturing environment, working alongside experienced engineers and supply chain professionals on problems that matter.
• You’ll be challenged, supported, and given room to grow — and the work you do will have real, measurable impact on how we produce and deliver premium pet food at scale.

Real Projects

• Work on live manufacturing and supply chain challenges — not simulations.

Expert Mentorship

• Learn directly from experienced supply chain, engineering, and operations leaders.

Broad Exposure

• Rotate across production, planning, warehousing, and distribution.

WHAT YOU’LL DO

Your time with us will be hands-on and varied. Here’s a snapshot of what a typical week might look like:

Process Analysis & Improvement

• Analyse pet food manufacturing processes — raw material handling, extrusion, drying, coating, and packaging — and identify where we can do better
• Pinpoint inefficiencies, bottlenecks, and downtime patterns on production and packing lines
• Support line balancing and workflow improvements across production and warehouse operations
• Contribute to OEE tracking and throughput optimisation projects

Data Collection & Analysis

• Collect and analyse production data: output volumes, waste, downtime, and labour utilisation
• Monitor key performance metrics — yield, scrap, rework, and machine performance
• Build production performance dashboards and daily/weekly summaries for operations leadership
• Assist with time studies, work measurement, and labour productivity analysis

Continuous Improvement

• Participate in Lean Manufacturing and Six Sigma initiatives — and see them through to implementation
• Support waste reduction projects targeting raw material losses, packaging waste, and energy use
• Assist with 5S implementation and visual management on the production floor
• Contribute to standardisation of manufacturing and quality processes

Project Support

• Support engineering and operational projects — process upgrades, layout changes, and cost-saving initiatives
• Collaborate with cross-functional teams in Production, Quality, Maintenance, Procurement, and Logistics
• Track project milestones and report on progress and risks
• Assist with plant trials, process validations, and change management

Documentation & Compliance

• Document manufacturing processes, SOPs, and work instructions
• Ensure records align with food safety standards including FSSC 22000 and HACCP
• Maintain accurate audit-ready documentation for continuous improvement initiatives
• Prepare reports and presentations for operational and management review

WHAT YOU’LL GAIN

• By the end of your internship, you will have practical, CV-ready experience across six core industrial engineering competencies:
• Process & Systems Thinking | Apply industrial engineering tools to real manufacturing challenges — OEE, line balancing, time studies, and yield optimisation.
• Data & Analytics | Build dashboards and reports that drive operational decisions across production, warehousing, and logistics.
• Continuous Improvement | Practise Lean and Six Sigma in a live factory environment — 5S, waste elimination, SMED, and standardisation.
• Cross-Functional Collaboration | Work alongside Production, Quality, Procurement, Maintenance, and Logistics teams from day one.
• Professional Documentation | Develop SOPs, work instructions, and compliance records aligned to FSSC 22000 and HACCP standards. Project Management Assist on engineering and operational projects with real milestones, stakeholders, and business impact.

Requirements

WHAT WE’RE LOOKING FOR

Qualifications

• Currently completing or recently graduated with a Degree in Industrial Engineering or a related field

Experience

• No prior work experience required — this is your launchpad
• Academic or extracurricular exposure to manufacturing, supply chain, or operations is a bonus

Knowledge & Skills

• A solid grounding in industrial engineering principles — from your coursework or personal projects
• Analytical mindset with strong problem-solving ability
• Confidence with Microsoft Excel for data analysis, reporting, and modelling
• Familiarity with Lean Manufacturing, Six Sigma, or continuous improvement methodologies
• Awareness of food safety or quality standards in manufacturing is an advantage (not a must)
• Clear communicator who can engage confidently across teams
• Strong attention to detail — you take pride in getting it right

The Kind of Person You Are

• Curious and hungry to learn — you ask questions and dig deeper
• Self-motivated and accountable — you follow through
• Collaborative and adaptable — you thrive in dynamic, fast-paced environments
• Proactive by nature — you spot problems before they’re flagged and bring ideas to the table

WHAT SUCCESS LOOKS LIKE

• You’ll be measured on things that actually matter:
• The accuracy and quality of your data analysis and operational reporting
• Your contribution to measurable improvements in manufacturing efficiency and waste reduction
• Progress on production KPIs — OEE improvement, yield gains, downtime reduction
• Timely, reliable delivery of your tasks and project commitments
• The quality and compliance of your documentation and reporting outputs

go to method of application »

Description

• We’re looking for a sharp, proactive Marketing Coordinator to keep our marketing engine running smoothly. You’ll be the glue between ideas and execution: coordinating projects, keeping timelines honest, organising events, and making sure nothing (and no one) falls through the cracks.

What You’ll Be Doing

• You’ll sit at the heart of the Marketing team, ensuring that great ideas don’t just stay ideas.

Marketing Project Coordination

• Support the implementation of marketing projects through communication, logistics, document review, and arranging Point of Sale (POS) material
• Coordinate practical arrangements such as accommodation, photo shoots, sourcing animals/models, and team gatherings
• Organise events in collaboration with internal stakeholders
• Keep projects moving by following up on tasks and aligning departments
• Manage timelines and deadlines, tracking progress and flagging risks early
• Act as the right hand to Brand Managers, handling admin so they can focus on strategy
• Maintain accountability through status tracking, follow-ups, and progress reporting
• Work with internal and external stakeholders to remove roadblocks and keep momentum

General Administration

• Plan, record, and distribute minutes from meetings (yes, the useful kind)
• Manage national trademarks and ensure filings are up to date
• Support the Marketing Management team as needed
• Run weekly marketing stand-ups — setting agendas, capturing actions, and keeping everyone aligned

Data Governance & Systems Coordination

• Coordinate projects using CRM and project management tools
• Keep marketing folders and documents organised, accessible, and up to date
• Maintain product information (SKUs, descriptions, packaging, V-numbers, etc.) and communicate updates to relevant stakeholders

Requirements

What You’ll Bring

• Grade 12 (NQF Level 4)
• Diploma in Marketing, Communication, or Administration (NQF Level 6)
• Valid Driver’s Licence (Code B)
• 3–5 years’ experience in general office administration
• 2–3 years’ experience in project coordination or project management
• 2–3 years working with CRM and project management tools

Your Skill Set

• Strong project coordination and organisational ability
• Clear verbal and written communication
• Proficiency in Microsoft Office
• Excellent planning, prioritisation, and time management
• Confident interpersonal skills — you know how to follow up without chasing people away

Who You Are

• Flexible and adaptable in a fast-paced environment
• Meticulous with a keen eye for detail
• Decisive, assertive, and not afraid to ask the right questions
• Creative enough to find solutions, not just spot problems

What You Know

• Solid understanding of CRM and project management systems
• A good grasp of marketing principles, campaigns, and promotions
• Awareness of how different teams and stakeholders fit together