Fresh Vacancies at Givaudan

In this role you will:

• Perform basic operation of designated machines and production equipment such as mixing tanks, sieves, scales, tablet,weighing stations, etc.
• You will collect intermediates or raw materials, move and load it onto production machines.
• You will understand bill of materials and/or formula specifications.
• You will accurately read control instruments and accurate records forall operations as required.
• You will assist in performing in-process quality testing to ensure customer specifications are met.
• You will proactively identify process improvements. You will participate in Lean activities in designated areas.

You?

• Are you someone who wants to grow and shape your own world? Who thrives being in a culture where you can express yourself in a creative team environment? Who wants to collaborate and learn together with teams who are as passionate as you are? Then come join us - and impact your world

Your professional profile includes:

• Matric
• At least 1 year of experience in flavour, ingredient, food or chemical manufacturing 
• Forklift operating skills 
• Basic PC skills, including competency in MS Office products
• Positive Attitude
• Self and goal driven
• Willing to go an extra mile

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Administrative Tasks:

• Maintain accurate and up-to-date customer records and sales documentation.
• Coordination and execution on sample receipt & delivery (courier)
• Manage and update the customer project system 
• Follow through on essential tasks and actions from the Key Account Manager's customer meetings. 
• You will be the backup and admin for the Key Account Manager. 
• You will be liaising with the relevant persons to ensure that any actions required are taken and then followed through to completion. 
• You will be liaising with inter departments (Regulatory, Customer Care, Technical, Pricing team and system Power-users) on a daily basis to action the tasks.
• You will Maintain and Update the Customer portfolio database
• Management and submission of key documentation for the customer within the internal systems
• Become the Key/super user of Givaudan systems 
• Follow up on and update projects & general requests
• Track credit management queries
• Assist with compiling and submitting the Forecast information from the customer 

Sales Support:

• Assist in submitting and preparing monthly sales reports
• Coordinate with internal teams to ensure timely and accurate order processing.
• Monitor and report on sales performance metrics.
• Contribute to the development of sales team
• You will participate in flavour training and tasting sessions. 
• You will be responsible for project management, pricing, data management and general commercial responsibilities. 
• Therefore, systematic, organized and conscientious abilities are essential.
• Manage customer queries and internal coordination with multi-functional teams (both locally & globally). 
• Ability to work both independently and proactively are key. 

Pricing:

• Pricing co-ordination with the Givaudan pricing teams (regional)
• Update customer price lists and respond to price queries & quotation requests
• Responsible for the maintenance of all pricing files according to portfolio 

Customer Engagement:

• Assist in managing and maintaining relationships with customers 
• Respond to customer inquiries promptly and professionally. 
• Provide exceptional customer service and act as a liaison between customer/Key Account Manager and the teams within the business 
• Management, initiation and tracking on customer projects via Givaudan Project system
• Responsible for communication and co-ordination on the project to the customer teams and internal teams
• Manage customer project sample requests from Sampling and coordinate with the Technical teams 

You?

• Are you someone who wants to grow and shape your world? Who excels being in a culture where you are part of a creative team environment? Who wants to collaborate with teams who are as passionate as you are? Then join us and impact your world. 

Your professional profile includes:

• Diploma/Degree and 5 years working experience in a similar role
• Advanced level of Excel  certificate to be provided upon request
• Experience in customer relationship management
• Good project management capability
• Exposure working in an international/multinational company
• Experience working in a matrix organisation and with remote teams
• Good communication and business writing skills