Hot Jobs at Absa Group Limited (Absa)

Job Summary

• To provide specialist advice and support in sales support, enabling the provision of sound claims assessment expertise.

Job Description

• Sales Planning and Management: Building and optimising sales strategy and plans, in line with business view to continually deliver to business performance ensuring that business meets or exceeds the forecasted targets. |
• Sales activation and campaigns: Ensure that the operational management teams are thoroughly briefed through engagement prior to the commencement of new campaigns. Address their concerns adequately. |
• Development and maintenance of relationships: To develop and maintain sound relationships between Retail Transactional Product, Segment, Niche Markets, Sales and Services (Branch), Digital, Private Bank and 3rd parties to ensure support of Sales Commercialisation & Business Development |
• Trade Tools for business enablement: Providing support across Sales channels with the relevant training tools to drive awareness, understanding and sales |
• Management of training development and delivery: Manage the sales needs and requirements of Sales and Services from needs analysis and development through to training delivery and implementation. | : | : | :

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

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Job Summary

• To process bank teller transactions accurately and timeously through the execution of predefined objectives, ensuring that customers are assisted promptly and in a friendly manner.. Selecting this role has a compensation & benefit impact in Kenya, TZ (NBC), Mozambique. Please contact Reward for details.

Job Description

• Execute cash & related transactions: Throughout each day, balance, control and manage the cash float by checking the amount of cash at the teller station and requesting the restocking or repatriation of cash when prescribed cash limits are reached Dispense and receive physical cash, cheques, travellers cheques, drafts and other financial instruments over the counter to walk in customers Process and encash cheques presented by customers for deposit or pay-out after checking identification, account details and other prescribed controls.
• Be vigilant for fraudulent or suspicious activities and report all concerns to the team leader or branch manager before processing the transaction or dispensing the cash Adherence to policies especially when handling with cheques, notes, ID’s, etc, under the 2 ID Buddy to prevent fraud. Refer any transactions in excess of teller mandate limits to a mandated official and / or line manager for authorisation
• Capture all transactions on the Bank system and ensure that all transactions are properly authorised before finalising the processing
• Carefully count all cash received or dispensed to ensure that errors are avoided by making use of the applicable cash counting equipment in your branch Reconcile own cash at the beginning and end of each day as well as when cash is restocked during the day.
• Prepare reconciliation reports for audit and management review purposes Ensure that journals are processed to recover charges for manual transactions processed for customers Ensure adherence to the SARB minimum requirements |
• Customer Service: Provide advice to customers on the cash and other transactions processes to ensure the smooth flow of transactions
• Exhaust all attempts to resolve customer enquiries before escalating to other departments or the line manager
• Provide Regular feedback to customers on the progress of their enquiries Explain the Bank’s procedures, security requirements (such as ID requirements when transacting) as well as service offerings available to customers 

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

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Job Summary

• To provide banking services accurately and timeously through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in TZ (NBC), Botswana, Kenya. Please contact Reward for details.

Job Description

• Customer service: Deliver customer service at first point of contact |
• Capturing financial transactions: Capture all financial transactions on the Bank system and ensure that all transactions are properly authorised by a mandated official before finalising the processing |
• Fraud prevention: Identify potential fraudulent transactions and report these and other suspicious transactions as per the Money Laundering control framework to management | Capture customer data: Update demographics such as address changes, name changes and standing order instructions based on information supplied by customer. | : | : | : | :

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

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Job Summary

• Fraud Solutions is a business unit of more than 400 people and provides fraud protection, investigations and intelligence services to multiple clusters (Everyday Banking, Product Solutions Cluster & Relationship Banking and a niche service to Corporate & Investment Banking) within Absa Group. To this end, clusters, segments, channels and product owners within the Group expect exceptional level of consistent service that is empathetic to their customers who have experienced fraud. 
• This service must be delivered at low cost to serve through a highly motivated and high-performance fraud expert team that must use advanced technology to stay ahead of the criminal element's sinister activities. The successful candidate will be required to design and manage performance scorecards for the different functions within Fraud Solutions. Deliver productivity transformation across the business unit while providing oversight on technology that is being deployed to ensure long term sustainability and return on investments. 
• The successful incumbent will further be required to develop tactical strategies and delivery plans, formulate associated practices and to ensure operational implementation and adoption across a single practice i.t.o. risk methodology, governance and delivery objectives.

Job Description

• Risk Management: Providing Subject Matter Expertise to Risk types | Stakeholder Management: Build and Maintain effective Relationships with relevant stakeholders.
• Risk Reporting: Identify, assess and Report key risks arising from significant events, investigations, audit and control issues | People Management: Develop a high performing Team | Risk and Control: Adherence to Policies, Procedures and Regulations.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• To provide specialist advice and support in the development and implementation of business enablement planning, service delivery processes, methods and techniques; enabling the provision of well-researched information to inform organisational decision making. This includes conducting complex analysis in facilitating strategic discussions with senior stakeholders

Job Description

• Business Management: To provide specialist advice and support in assisting to manage and deliver on business initiatives. Conduct and facilitate strategic analytics to drive customer and business insights. Extract key intelligence to present to the Management on a monthly basis to support their strategy execution and tactical change decision making | Business Planning: Review existing business plans against execution commitments and track value generation | Meeting deadlines: Completes tasks timeously | Managing Others: Take responsibility for the effective management of others | Stakeholder Management: Develop relationships with business leadership, and ensure that business improvement recommendations are monitored and sustained

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)