Hot Jobs at Beekman Group

• We are looking for self-driven, sales-oriented Reservations Outbound Consultant to assist our Members with their booking needs. You will provide various planning and booking services, including answering customers’ queries, making travel suggestions. Handling queries via phone, email, social media and/or face-to-face consultation as well as attending to assigned outbound call programmes.
• To be successful as a Reservations Outbound Consultant, you must be able to work with minimal supervision and have excellent customer service skills. An individual that is self-motivated to achieve sales targets.

Key Performance Areas:

• Commit to The Beekman Way (an internal Group programme to work together cohesively and towards a common goal, focusing on the customer by going out of one’s way to meet customer needs).
• Attend to client queries & reservations in accordance within SLA metrics, including but not limited to:
• Query turnaround time
• Customer service survey
• Production
• Achieve targets as provided by department manager.
• Perform additional duties as assigned, including but not limited to general client queries.

Key Competencies & Personal Attributes:

• Matric with 2 years relevant Call Centre experience
• Experience working in sales or customer service, preferably in the hospitality or travel industry
• Excellent written and verbal communication skills in English
• Multi-tasking and time-management skills, with the ability to prioritize tasks
• Ability to work under pressure
• Ability to work in a fast-paced environment

go to method of application »

Key Performance Areas:

• The Resort Manager will be responsible for the overall management and day-to-day operations of the resort and its associated facilities, ensuring exceptional guest experiences and operational efficiency.

Key responsibilities include:

• Overseeing the daily operations of the resort and all associated facilities.
• Ensuring that all maintenance and upkeep of the resort are carried out effectively and efficiently.
• Building and maintaining positive relationships with guests while ensuring high levels of customer satisfaction.
• Managing and monitoring departmental budgets and processing relevant financial and operational documentation.
• Handling guest enquiries, complaints, and feedback professionally and promptly.
• Managing online booking platforms and overseeing bookings across various booking periods.
• Leading, motivating, and managing resort staff to ensure excellent service delivery.
• Working shifts, weekends, and public holidays as operational requirements dictate.

Minimum Qualifications and Experience:

• Bachelor’s Degree in Hospitality Management, Hotel Management, Business Management, or a related field.
• Recognised Food and Beverage Management Certificate.
• Minimum of five (5) years’ senior management experience within a hotel or resort environment with a strong Food & Beverage operations component.
• Proven experience in operational management and service excellence.
• Sound knowledge of budget management.
• Experience in asset management and stock control.
• Strong leadership and people management skills.
• Customer-focused with a commitment to delivering exceptional guest experiences.
• Excellent attention to detail and organisational skills.
• Experience in Food & Beverage management, staff scheduling, recruitment, and performance management.
• Excellent verbal and written communication skills.
• Valid driver’s licence and own reliable transport.
• Own accommodation close to the property

Key Competencies and Personal Attributes:

• Ability to work under pressure and meet deadlines.
• Strong decision-making and problem-solving abilities.
• Above-average computer literacy.
• High level of attention to detail.
• Professional, reliable, and of sober habits.
• Strong interpersonal and communication skills.
• Self-motivated with a proactive approach to work.
   

go to method of application »

Key Performance Areas:

• The position is to administer treatments and sell products in accordance with the company’s procedure and standards.                                                                               

Key Performances Areas & Personal Attributes:

• Minimum 2 years working experience in the industry
• Recognised beauty therapy qualification
• Excellent interpersonal skills
• Excellent communication skills
• Dynamic
• Performance driven
• Self-Starter
• Computer skills
• Performing various administration duties
• Experience in the hospitality industry will be advantageous
• Must be prepared to work weekends and public holidays       

go to method of application »

Key Performance Areas:

• The Beekman Group is seeking a professional and service-driven Spa Coordinator to join our Body Bliss Day Spa operations. This is a front-of-house, non-treatment role responsible for coordinating daily spa operations, optimising guest experience, and supporting commercial performance.
• This role is ideal for a candidate who is highly organised, guest-centric, and confident in managing bookings, sales, stock, and team coordination within a premium hospitality environment.                                                                                                     

Key Competencies & Personal Attributes:

• Manage all telephonic, online, and walk-in spa enquiries professionally and timeously
• Coordinate and confirm client bookings via spa booking systems
• Provide accurate information on treatments, products, and promotions
• Ensure a seamless end-to-end guest journey
• Drive retail and treatment sales in line with monthly targets
• Support upselling initiatives and promotional campaigns
• Maintain high merchandising and display standards
• Maintain optimal stock levels for retail and treatment products
• Conduct stock counts, manage variances, and control wastage
• Place supplier orders and manage deliveries and stock rotation
• Ensure accurate capturing on booking and POS systems
• Manage daily cash-ups and POS reconciliations
• Prepare and submit operational reports (mid-month and month-end)
• Support financial controls and internal compliance requirements
• Coordinate daily therapist schedules and booking allocations
• Prepare duty rosters to ensure adequate operational coverage
• Promote a professional, service-driven, and collaborative team culture
• Maintain high standards of hygiene, cleanliness, and presentation
• Conduct routine inspections of spa reception, retail, and treatment areas
• Ensure compliance with health, safety, and hygiene standards
• Dynamic
• Performance driven
• Self-Starter
• Excellent interpersonal skills
• Excellent communication skills

Minimum Qualifications and Experience

• Matric (essential); relevant qualification advantageous
• 2–3 years’ experience in spa, hospitality, or similar role
• Experience with booking systems and POS
• Strong customer service, sales, and administrative skills
• Stock control and cash handling experience
• Proficient in MS Office
• Able to work flexible hours, including weekends
   

go to method of application »

Key Performance Areas:

• The position is supporting the Manager in all aspects of the technical / mechanical / grounds side of the property’s functions.  The successful candidate will be required to manage staff and liaise with Service providers to achieve desired standard.

Key Competencies & Personal Attributes:

• Minimum 3 years’ experience in a similar maintenance position
• Sound knowledge of mechanical, plumbing, electrical, building, carpentry, aircon, refrigeration, Hvac, heat pumps, water reticulation and pool maintenance
• Be able to control stores
• Un-endorsed code B or C drivers licence
• Matric
• Computer literate
• Dynamic
• Performance driven
• Excellent interpersonal skills
• Excellent communication skills
• Ability to work under pressure
• Must be prepared to work a 6-day week, shifts, public holidays week-ends and overtime.