Cape Union Mart International (Pty) Ltd has been equipping South African adventurers since 1933, and is South Africa's favourite outdoor adventure store. Stocking everything one needs for outdoor pursuits - including hiking, camping, trail running, mountain biking, snow sports, travel and more - Cape Union Mart is an essential first step in every adve...
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Job Description
Duties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
- Create an inspiring environment.
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
Minimum Requirement.
- 6 months of retail experience
- Matric or Equivalent
- Clear Criminal record
- Microsoft – Computer Proficiency
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
go to method of application »
Job Description
Duties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
- Create an inspiring environment.
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
Minimum Requirement.
- 6 months of retail experience
- Matric or Equivalent
- Clear Criminal record
- Microsoft – Computer Proficiency
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
go to method of application »
Job Description
Duties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
- Create an inspiring environment.
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
Minimum Requirement.
- 6 months of retail experience
- Matric or Equivalent
- Clear Criminal record
- Microsoft – Computer Proficiency
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
go to method of application »
Job Description
Duties and Responsibilities:
- To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
- To manage and control the financial aspects of running the store to ensure store profitability.
- To adhere to merchandising standards in line with the brand requirements to ensure good product mix.
- To ensure proper stock management and control to minimise loss and to ensure product availability, by monitoring stock related risks.
- To deliver exceptional customer service to ensure the best customer experience.
- To build excellent relationships with all relevant service providers (internal and external)
- To manage human resources effectively by recruiting, planning, and administrating payroll properly
- To inspire, motivate, develop, and hold people accountable appropriately.
- Align team members to Company culture and create fun.
- Implement all company policies and procedures.
- Maintaining health & safety practices
Behavioural Requirements:
- Honesty in dealing with cash or finances.
- Inspirational leadership & passion
- Taking ownership
- Building & maintaining relationships
- Innovation & ability to deal with change management.
- Thinking adaptability
- Delivering results and meeting customer expectations
- Follow instructions and procedures.
- Leading and supervising
- Achieving personal work goals and objectives
Minimum Requirements:
- Microsoft – Computer Proficiency
- Clear Criminal record
- Ability to communicate effectively at all levels.
Experience:
- Minimum of 5 years’ Store Management experience
- Minimum of 8 years' Retail experience
- Experience in working in a large retail store with a turnover of more than R 20 million per annum.
go to method of application »
Job Description
Duties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
- Create an inspiring environment. Have fun.
- Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
- Ensure all out going stock/ items/ scripts are scanned and paid for.
- Process all loyalty cards including those of accelerated partners.
- Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
- Report customer compliments and complaints to management.
- Attend to all customer stock queries and ensure that they dealt with and resolved.
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
- Problem solving
- Trustworthy and honest
- Time management
- Exceptional customer service
Minimum Requirement.
Essential:
- Matric or Equivalent
- Up to 6 months retail experience
Special conditions of employment:
- Clear Credit and Criminal record
- Willing and able to work retail hours.
- South African citizen
Advantageous:
- 1 year work experience within retail.
- Microsoft – Computer Proficiency
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for) Willing and able to work retail hours.
go to method of application »
Job Description
Duties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
- Create an inspiring environment. Have fun.
- Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
- Ensure all out going stock/ items/ scripts are scanned and paid for.
- Process all loyalty cards including those of accelerated partners.
- Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
- Report customer compliments and complaints to management.
- Attend to all customer stock queries and ensure that they dealt with and resolved.
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
- Problem solving
- Trustworthy and honest
- Time management
- Exceptional customer service
Minimum Requirement.
Essential:
- Matric or Equivalent
- Up to 6 months retail experience
Special conditions of employment:
- Clear Credit and Criminal record
- Willing and able to work retail hours.
- South African citizen
Advantageous:
- 1 year work experience within retail.
- Microsoft – Computer Proficiency
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for) Willing and able to work retail hours.
go to method of application »
Job Description
Duties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
- Create an inspiring environment. Have fun.
- Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
- Ensure all out going stock/ items/ scripts are scanned and paid for.
- Process all loyalty cards including those of accelerated partners.
- Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
- Report customer compliments and complaints to management.
- Attend to all customer stock queries and ensure that they dealt with and resolved.
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
- Problem solving
- Trustworthy and honest
- Time management
- Exceptional customer service
Minimum Requirement.
Essential:
- Matric or Equivalent
- Up to 6 months retail experience
Special conditions of employment:
- Clear Credit and Criminal record
- Willing and able to work retail hours.
- South African citizen
Advantageous:
- 1 year work experience within retail.
- Microsoft – Computer Proficiency
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for) Willing and able to work retail hours.
go to method of application »
Job Description
Duties and Responsibilities:
- Assisting in managing all aspects of a store
- Maximizing turnover and profit
- Minimise shrinkage by monitoring stock related risks.
- Deliver exceptional customer service by implementing customer experience strategy.
- Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
- Innovative visual merchandising to optimize sales.
- Implement all company policies and procedures.
- Maintaining health & safety practices
- Optimize team through creating an inspiring environment.
- Align team members to Company culture and create fun.
Behavioural Requirements:
- Honesty in dealing with cash or finances.
- Inspirational leadership & passion
- Taking ownership
- Building & maintaining relationships
- Innovation & ability to deal with change management.
- Thinking adaptability
Minimum Requirement.
- 3 years of Management retail experience
- Matric or Equivalent
- Microsoft – Computer Proficiency
- Clear Criminal record
- Ability to communicate effectively at all levels.
go to method of application »
Job Description
Responsibilities:
- Optimize sales through specialist product knowledge and selling technique.
- Exceed customer expectations by offering specialised service and optimize sales interactions by demonstrating products to customers.
- Adhere stock loss controls in store
- Ensuring individual targets are met consistently
- Understand, accept and follow all company policies and procedures.
- Maintain housekeeping, uphold our visual merchandising standards and identify opportunities to make sales.
- Assisting, training and imparting knowledge to fellow team members on products.
- Ability to work weekends and late trading hours according to the business needs including peak trade periods and public holidays.
- Create an inspiring environment. Have fun.
Behavioural requirement:
- Ability to take leadership.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
Minimum requirements:
- 1 – 2 years of sales experience
- Matric or Equivalent
- Ability to communicate effectively.
- Passionate, active long-distance runner will be advantageous.
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Job Description
Duties and Responsibilities:
- Stock Management
- Store Administration & Point of sale
- Driving sales through excellent customer service
- Merchandising to optimize sales.
- Reducing stock loss effectively
- Assisting & educating customers on products
Behavioural Requirements:
- Self-leadership
- Team collaboration
- Accuracy & detail orientation
- Taking ownership & time management
- Building & maintaining relationships
- Innovation
- Thinking adaptability
Minimum Requirement.
- 2 years’ administrative experience
- Minimum maths literacy
- Matric or Equivalent
- Maths literacy and Microsoft – Computer Proficiency
- Clear Criminal record
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand)
go to method of application »
Job Description
Duties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
- Create an inspiring environment.
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
Minimum Requirement.
- 6 months of retail experience
- Matric or Equivalent
- Clear Criminal record
- Microsoft – Computer Proficiency
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
go to method of application »
Job Description
- We are looking for a Receiving Clerk to manage the receipt/issuing, receiving and despatching of merchandise, materials, supplies and products. Verifies items against orders/invoices and inspects condition. Records items according to established procedures.
Their main duties and responsibilities include:
- To receive, inspect and book in shipments.
- You will be responsible for unloading packages and checking their contents to ensure they match the orders.
- They must also have physical strength to unload deliveries.
- Computer skills to update records and follow up with buyers.
- The goal is to ensure we receive the correct packages and stock them appropriately.
- Work with procurement staff to list expected deliveries
- Receive shipments and sign paperwork upon receipt
- Unload packages from incoming trucks
- Inspect contents to ensure they are undamaged
- Verify packages according to order and invoices (quantity, quality, price etc.)
- Assume responsibility for returning unsatisfactory shipments
- Label deliveries and allocate them to their designated place
- Ensure invoices are signed for satisfactory deliveries
- Maintain accurate records and assist in inventory control
Qualifications & Skills
- Matric/Grade 12
- Proven experience similar role (at least 1-2 years relevant experience)
- Computer Literacy
- Attention to detail
- Excellent communication skills
- Good at math
- Detail-oriented
- Ability to maintain accurate records
- Experience operating heavy machinery
- Ability to lift 50 pounds or more
- Good communication and organizational skills
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Job Description
As an Import Creditor’s Controller in the Finance Department at Cape Union Mart your key responsibilities are as follows:
- Supplier Payments
- Process Supplier and Agent’s commission payments on time according to their payment terms
- Process credit notes against future payments where applicable
- Process Letters of Credit (L/C) according to contractual obligations
- Accurately record supplier payments on register
- Reconcile bank statements to register
- Ensure supplier payments are made within maximum banking facilities
- Onboarding of new suppliers
- Monthly Credit Card analysis
- Weekly / monthly reporting and reconciling for portfolio of responsibilities
- Suggest and test system enhancements and efficiencies
- Ad-hoc tasks required by management, which align with your overarching area of responsibility
- Governance
- Supply all necessary documentation to Auditors as and when requested
- Liaise with Auditors on process confirmation
- Ensure all payments and claims are processed according to SA Company Law Regulations
Skills required:
- Good written and verbal communication skills
- Must be able to work closely with foreign suppliers and other internal departments
- Good numerical skills
- Self-starter, able to work independently, with a high level of attention to detail
- Problem-solving skills / Troubleshooting - Determining causes of operating errors and appropriate steps to rectify them
- Time Management - Managing one's own time and the time of others
- Service Orientation - Actively looking for ways to assist stakeholders
- Strong organisational skills and ability to prioritise daily tasks and responsibilities
- Proficient use of Microsoft Suite (Excel, Outlook, Word and Teams in particular)
- Use of various Online portals, training issued on site
- An accounting qualification or working towards one
- Minimum 2-3 years’ experience in foreign or local supplier payments
- Remain up to date in latest technology and business process changes in this field internationally and locally
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Job Description
- We’re looking for a highly proactive and agile eCommerce Product Coordinator to take ownership of the day-to-day operations of our website(s). In this role, you’ll be responsible for managing the administrative process of product photography, ensuring seamless coordination between teams to deliver high-quality visuals. You’ll also maintain the product catalogue, aligning it with marketing and promotional activity, while leveraging optimisation tools to enhance the customer experience. Collaborating closely with cross-functional teams, you’ll proactively source and update product-related content to drive engagement, conversions, and sales.
- Success in this role demands a fast-thinking, detail-oriented team player who thrives in a dynamic, fast-paced environment. The ideal candidate will have a strong aptitude for eCommerce systems, embrace change with confidence, and push boundaries to improve our digital presence. If you're someone who takes initiative, adapts quickly, and isn’t afraid to challenge the status quo, we want to hear from you!
Key Duties
- Set up and maintain product catalogues – including product names, descriptions, attributes, images, and videos.
- Manage website navigation – ensuring alignment with product assortments and brand strategies.
- Configure and manage campaigns, promotions, and launches – in line with agreed marketing and content calendars.
- Provide, check, and update product lists for relevant teams – to ensure accurate and aligned content as needed.
- Optimise website search and keywords – to align with customer expectations and drive conversion.
- Leverage AI and personalization tools – including sorting rules and product recommendations.
- Conduct regular QA and website audits – ensuring content is accurate, up-to-date, and of the highest standard.
- Respond to customer, internal, and external queries – troubleshooting issues effectively.
- Support user testing – for website enhancements and project implementations as needed.
Job Requirements
Knowledge, Experience & Qualifications
- At least 2-5 years’ experience in a similar position
- Matric and related tertiary education in digital/ eCommerce
- High-level understanding of web design and web analysis
- Experience with eCommerce platforms, Google Analytics & SEO
- Knowledge of digital marketing channels such as PPC, SEO, display & affiliate marketing
- Proficiency in Microsoft Office Suite (specifically MS Excel)
- Domain knowledge in eCommerce, retail, online advertising and/or analytics
Competencies
- Goal oriented and self-motivated – must be able to work independently with minimal supervision
- Flexible and adaptable – must enjoy working in a fast-paced and at times challenging environment
- Ability to work cross-functionally and with a wide range of individuals with different skill sets
- Strong organizational, interpersonal, and communication skills (written and verbal)
- Strong sense of ownership & responsibility – track record of performance meeting targets & objectives
- ‘Can do’ positive attitude – eager to grow, learn and develop your skills
- Decisive, structured and organised, with a keen eye for detail
- Fast learner with a strong aptitude for systems
- Passionate about online, digital, eCommerce, websites and UX
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Job Description
- The Poetry Digital Marketing team is in search of a culture and brand fit Social Media Coordinator to join their team to take ownership of the day–to–day creation, implementation & rolling out of all relevant social media content & conversations across Facebook, Instagram & TikTok. The role will require the candidate to work effectively across multiple teams, including some external partners, to proactively & creatively deliver on monthly social media content plans that excite the Poetry community while achieving the relevant business objectives.
- It's important that we find individuals who are a great fit for our business. The ideal candidate will be a team player, have a high attention to detail and enjoy working in a fast-paced and high-pressure environment. This is a fast-changing role with evolving expectations, and we are looking for someone who has a natural aptitude for social media and problem-solving capabilities to push the digital boundaries. We're looking for people who embody our values of Trust, Innovation & Passion and aren't afraid to challenge the status quo.
Key Duties
- Day-to-day curation & deployment of required social media content across (but not limited to) Facebook, Instagram + TikTok.
- Ideate & coordinate small scale digital content productions with the support of both internal & external teams in support of the brands’ low-fi & relatable content strategy.
- Compile monthly content calendars, alongside the broader brand & merchandise teams, to be executed across but not limited to Facebook, Instagram & TikTok.
- Conceptualize & brief all digital content requirements into the design studio in accordance with agreed lead times.
- Work closely with Community Managers & Customer Service to actively seek out and act on engagement opportunities within our online communities.
- Leverage & incentivize user generated content on our channels through the ideation & execution of competitions, giveaways or potential brand partnerships.
- Stay ahead of social media trends, seamlessly integrating emerging engagement tactics into content strategies.
- Deliver a monthly Social Media report, highlighting channel performance and key insights.
Knowledge, Experience & Qualifications
- At least 2 years’ experience in a similar position
- Matric and related tertiary education in digital content/marketing
- Ability to manage social media platforms (Facebook, Instagram & TikTok) is essential
- Experience with editing platforms such as CapCut, Canva & Adobe premier is advantageous.
- Domain knowledge in retail, online advertising and eCommerce with strong affinity to Fashion, interiors & the Poetry brand.
Competencies
- Goal oriented, self-motivated & reliable – must be able to work independently with minimal supervision
- Flexible and adaptable – must enjoy working in a fast-paced and at times challenging environment
- Ability to work and build relationships cross-functionally and with a wide range of individuals with different skill sets
- Strong organizational, interpersonal, and communication skills (written and verbal)
- Strong sense of ownership & responsibility – track record of performance meeting targets & objectives
- ‘Can do’ positive attitude – eager to grow, learn and develop your skills
- Decisive, structured and organised, with a keen eye for detail
- Fast learner with a strong aptitude for systems
- Passionate about social media, digital content, eCommerce and retail.
Method of Application
Use the link(s) below to apply on company website.
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