Hot Jobs at Cell C

Job Description

• At Cell C, we are not just a telecommunications company; we are a people-centric and consumer-focused organization committed to delivering exceptional experiences to our customers. In line with our dedication to customer-centricity, we are seeking a seasoned professional to join our dynamic team as a Revenue Assurance Technical Specialist to join our dynamic team of #Changemakers.

Main Responsibilities

Data Science

• Identify valuable data sources and automate collection processes
• Undertake preprocessing of structured and unstructured data to discover trends and patterns
• Build predictive models and machine-learning algorithms to automate processes
• Combine models through machine learning, AI, etc
• Present information using data visualization techniques

Dashboard Development and Maintenance

• Design, develop and deliver revenue assurance solutions such as reports, cubes, dashboards, ad hoc data access solutions using best practices
• Understand data and data mart models as well as become familiar with the business information contained in each as well as the source systems
• Work closely with analysts and user representatives for technical delivery of reporting solutions
• Debug report issues by analyzing the data sources and SQLs to provide quick resolutions
• Participate in requirement gathering sessions, produce necessary design, development, and testing documentation
• Review designs, code and testing with the project team as appropriate
• Analyze requirements, assess current state as well as strategic goals and devise plans for delivering the most appropriate solution
• Management of the reporting data marts, that is, ensuring that they are updated continuously and that they contain relevant information- Dashboards (sufficiently summarized for use for reporting)
• Closely work with DBAs to fix performance bottlenecks in reporting
• Support and administer existing revenue assurance dashboard
• Propose improvements in existing revenue assurance dashboard
• Create data reporting solutions and implement reporting standards

Reporting and Analysis

• Prepare written reports on a monthly basis or as required
• Relate information across a number of dimensions, highlight areas of interest for the business, and apply the correct measurements and analysis techniques
• Provide oral presentations of statistical or technical scientific information to inform and report on the progress of data collation and integration
• Provide information at sufficiently summarized level for business management analysis, planning and control.
• Develop tools, templates and processes to assist in automation of workflow.
• Use investigative techniques in order to analyze business questions
• Identify the source of information, extracting and analyzing into a report, and presenting findings to the business
• Extract, organize, clean, structure data to provide reliable and timely information
• Collating and integrating data for reporting purposes
• Develop operational procedures for the extraction, editing, verification and management of statistical data

Qualifications

• GSM Certification preferred
• Degree (BCom/BSC) or IT Degree/Diploma

Experience

• 2 + years’ experience within a Global System for Mobile environment
• Strong IT systems experience
• 2 + years’ experience in a software development environment
• Experience in Application and Web Servers (Apache, Tomcat, SUN etc.)
• 2 years’ experience in data architecture design
• A working knowledge of the following;
• J2EE (EJB/CMP, JMS, JSP, JNDI, JDBC)
• XML (XSL/T, Xpath) HTML and Web Services (SOAP)
• RDBMS and SQL (SQL Server, Oracle, MySQL), and Store Procedures
• Linux, Red Hat, Ubuntu knowledge
• Python, Java, .NET, PHP programming
• Good knowledge of SAS, SQL and other analytical tools
• Excellent knowledge of MS Office (Word, Excel and PowerPoint).

Essential knowledge:

• Revenue Assurance & GSM Fraud
• Computer literacy at an advanced level

Deadline:5th September,2025

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• At Cell C, we believe that talent isn't just discovered, it's nurtured. That’s why we’ve created more than just a programme. The Cell C Emerging Talent Programme is a movement. A movement that empowers the next generation of trailblazers in telecommunications, while driving change and building future-fit capabilities for South Africa’s digital economy.
• We are calling on final-year students, recent graduates, and young professionals to express interest in future opportunities within our Emerging Talent Pipeline, which includes:
• The Cell C Graduate Programme
• Internships & Work-Integrated Learning (WIL)
• Vacation Work Opportunities

Special Projects, Hackathons & Innovation Challenges

• Whether you're looking to launch your career, gain industry exposure, or deepen your technical and leadership skills, we’re here to walk the journey with you.
• Our programmes are designed not only to build critical skills and pipeline talent for key roles within the business, but to offer a wholesome and meaningful experience through structured learning, mentorship, community initiatives, and innovation action learnings that make real impact.

What We’re Looking For:

• Passionate and driven individuals aged between 18–30
• Enrolled in or recently completed qualifications in Finance, Marketing, IT, Engineering, Law, Data/Analytics, or HR
• Curious minds who want to shape the future of telecoms and tech in South Africa
• Team players who thrive on growth, creativity, and challenge

Why Join the Cell C Emerging Talent Movement?

• Exposure to real-world projects
• Opportunities to connect with and learn from top leaders in the industry
• Structured skills development & rotational learning

Deadline:30th September,2025

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Purpose of the Job:

• The Forensic Liaison Manager acts as the primary interface between the company and external forensic experts, law enforcement agencies, and internal stakeholders. This role ensures effective communication, coordination, and management of forensic investigations. It manages all activities and projects in the LEA Support Services Department and support other investigative teams where such efforts are required.
• It also provides expert advice on the information supplied to LEA. Liaises with SAPS, Law enforcement agencies and other investigation authorities and private sector companies, which have a legal basis to request information.

Key Performance Objectives:

Manage the LEA Support Service Function

• Responsible for the comprehensive management of cases, including the development of strategic plans, allocation of resources aligned to skills and expertise, provision of professional guidance and support, systematic review and evaluation of case progress, and the formulation and execution of appropriate action plans and referrals
• Establish policies and procedures for the department
• Participate and contribute to the overall LEA strategy and implementation plan
• Ensure that all work is documented and completed in accordance with departmental, regulatory and compliance reporting standards and/or legislation
• Ensure the accurate and timely recording of all cases on the LEAP 2 (Law Enforcement Agency Portal 2) system; generate and analyse management reports; and develop targeted intervention plans informed by intelligence insights, trend analysis, and root cause evaluations
• Prepare and share investigation management reports to Managing Executive: Forensic Services to input to the internal stakeholders such as CEO’s office and Legal, Risk and Regulatory
• Liaise with other internal and external role-players
• Keep up to date with current trends relating to LEA legislation and requirements and ensure that the required policy and procedural changes are implemented within the company to address the requirements
• Ensure proper filing of all records in accordance with policy, legislation and business procedure
• Management of staff from an operational and administrative perspective, consideration of Cell C’s transformational targets, build a culture of innovation, agility within the team
• Assess and determine the budget requirement and input to the overall LEA annual budget

LEA Support Advisory Services  

• Act as expert witness in all matters where Cell C has been called to attend and give evidence relating to documents submitted
• Supply all required information as requested by LEA
• Supply affidavits as required
• Use of data mining tools and case management system
• Research on position papers, procedures, processes and compliance issues in the business pertaining to the LEA area
• Develop and continuously enhance systems/procedures and policies to improve the delivery of LEA service
• Interact and liaise with the various LEA departments as and when required
• Keep up with emerging forensic technologies, telecommunications threats, and investigative techniques for continuous improvement

Interception & Monitoring

• Ensure that the lawful interception system is working and if not that the required escalation process is followed
• Perform backups and system maintenance, and software and hardware upgrades
• Ensure that access to the system and the Interception and Monitoring room is controlled and managed in line with the required regulations and/or standards
• Interact with relevant parties on issues and matters pertaining to the Interception and Monitoring room
• Operate the Legal Interception system (LI-IMS)

Reporting and Compliance

• Submit regular progress reports on projects
• Submit monthly year-to-date reports on projects and work performed within the LEA department
• Report on the risks that impact on the LEA department and the actions taken to address the risks
• Perform compliance reviews on RICA database
• Develop and implement dashboard/s on various KPI’s within the department
• Identify, recommend, and implement internal control measures designed to proactively mitigate and prevent incidents of economic crime targeting Cell C, ensuring alignment with regulatory requirements, organisational risk frameworks, and forensic best practices
• Ensure the Cell C LEA processes align with telecommunications regulations and applicable policies.
• Support audit and compliance requirements related to forensic investigations
• Advise on best practices for forensic data handling and incident response

People Management

• Lead and motivate staff to effectively deliver objectives, ensuring development opportunities, appraisal and management systems are embedded and relevant HR procedures are adhered to
• Provide advisory, support and mentorship functions to enable staff to grow within their career
• Maintain a low staff turnover rate
• Set key performance Indicators targets and goals as per the department’s strategy and business objectives
• Recruit employees; assign and direct work, oversee their development, identify training needs and maintain staff competence
• Uphold HR policies and procedures
• Conduct performance appraisals
• Perform any related duties as requested by management
• Perform ad hoc projects and/or tasks as requested and required by management

Qualifications

• NIA (National Intelligence Agency) Clearance
• 3-year Degree or Diploma equivalent, in Legal /Technical/Radio Planning and Optimisation is essential
• Paralegal/Leadership or equivalent professional certifications
• Credentials such as Certified Fraud Examiner, or other similar certification,
• Preferably a member of the ICFP (Institute of Commercial Forensic practitioners) and ACFE (Association of Certified Fraud Examiners)

Experience

• 5-8 years’ experience in a similar position, where testifying in court on the same or similar information from a telecommunication environment forms the basis of this experience
• 3-5 years relevant supervisory or management experience which clearly demonstrates leadership
• Experience managing forensic evidence in compliance with legal standards
• Strong knowledge of telecommunications networks, protocols, and infrastructure

Deadline:5th September,2025