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  • Posted: Oct 21, 2024
    Deadline: Not specified
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    Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to...
    Read more about this company

     

    Business Consultant

    Key Purpose

    • Increase the sales of the product range through building relationships, superior client service and technical knowledge.
    • Areas of responsibility may include but not limited to
    • All work must be done accurately, comprehensively and in-line with set quality standards and timelines.
    • Increased Discovery Health product sales through building relationships, superior client service and technical expertise
    • Create strategic business partnerships with multiple intermediary stakeholders.
    • Relationship building with internal and external stakeholders.
    • Project management of new business process, from end to end.
    • Intermediary reporting and trend analysis.
    • Consistently deliver Discovery Health value proposition.
    • Escalated query resolution and troubleshooting
    • Increase the sales of the product range through building relationships, superior client service and technical knowledge.
    • Review new business pipeline, follow-up, and tracking.
    • Issuing of quotations
    • Technical training and ongoing product support to financial advisors.
    • Keeping up to date with competitor product and service offering and industry developments
    • Participating in proactive sales and marketing initiatives
    • Personal Attributes and Skills
    • Logical, analytical problem-solving ability.
    • Excellent interpersonal skills.
    • Excellent verbal and written communication skills.
    • Ability to work independently.
    • Ability to take accountability, responsibility, and ownership.
    • Able to take initiative and exercise sound judgment and decision making.
    • Ability to work in a highly pressurized, target oriented environment.
    • Ability to deal positively with change and uncertainty.
    • Strong business acumen.
    • Strong sales and persuasive skills.
    • Strong quality orientation.
    • Good organizational skills.
    • Proactive, self-motivated.
    • Able to identify, nurture and develop talent.
    • Customer oriented.
    • Ability to meet deadlines timeously
    • Education and Experience

    Qualifications

    • 3-5 years medical scheme industry experience (required)
    • Business degree (advantageous)
    • RE5 (preferable)
    • NQF5 in Wealth Management of Financial Planning / 120 FAIS credits (preferable)
    • Knowledge of MS Office Suite
    • Sales experience (advantageous)
    • Knowledge of MS Office Suite
    • Business degree (advantageous)
    • Relevant financial services industry experience is advantageous.

    Experience

    • Relevant financial services industry experience is advantageous.
    • Sound health industry experience
    • Adviser consulting experience in the financial services industry
    • An understanding of financial planning
    • Requirements
    • Valid drivers licence and insured and reliable car
    • Smart-phone
    • Willingness to travel
       

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    Business Architect

    Key Purpose

    To provide support to the business unit by:

    Business Architect: Responsible for

    • Understanding Business Needs and translating these to System projects and System Improvements or to Manual Process Improvements
    • Ensuring Quality in Business with respect to understanding: Organisation structure, Business Processes, Business Rules and System support
    • Lead In Product Development Analysis and design
    • Lead in Critical Projects Analysis and Design
    • Ensuring consistent process documentation (SOPs) exist and that these are up to date in line with IQS standards and requirements.
    • Advises on the optimisation of resources and profitability of projects or resources. 
    • Without supervision undertakes specialist feasibility analysis, evaluations or business projects
    • Gives feedback on delivery and project plans and assists with impact analysis
    • Conducts special studies and prepares recommendations for policy, procedure, control or action. Analyses information to determine present and future performance.
    • Makes recommendations to management regarding opportunities, progress and improvement strategies.
    • Has an understanding of the many components that make up a business and is able to research and build entire business needs from scratch considering all elements.
    • May be in any discipline in the organisation or a combination of disciplines. e.g. Marketing, Supply, Logistics, Pricing, Human Resources et cetera. May be required to consolidate the business plans and the financial forecasts.

    Business Analyst Team Manager

    • Resource Planning for project work and Business As Usual items
    • Project Prioritisations in the projects Steering committees
    • Quality Assurance of all Business Analysis done within the team to ensure correctness and completeness

    Areas of responsibility may include but are not limited to

    Project Resourcing and prioritization

    • To provide understanding of how projects will be resources and prioritised from an analysis point of view

    Analysis Support

    • To provide support during the Analysis phase by being available for questions or clarification, and providing feedback to analysts as appropriate. Doing reviews.

    Guidance and advice to the Business

    • To provide sound guidance and advice on planned changes to business by striving to clearly understand business needs and making considered recommendations as appropriate. To ensure consistent process documentation (SOPs) exist and that these are up to date in line with IQS standards and requirements.

    Critical Project Support

    • Ensuring that the correct analysis and designs are implemented for business-Critical projects.

    Line Management

    • Full line management function within scope of role

    Compliance Support

    • Technology and business due diligence.

    Strategic Business Support

    • Ensuring alignment of strategic objectives of the business goals to all implementations. Critical success factors and measurable goals.

    Skills and Knowledge

    • Analytical and Conceptual (Advanced).
    • Communication (written and verbal) (Advanced).
    • Project Management (Intermediate).
    • Multi-tasking (Advanced).
    • Leadership (Advanced).
    • Relationship Building (Advanced).
    • Problem Solving (Advanced).
    • Business Architecture document development  (Advanced).
    • Solution Design (Advanced).
    • Systems (Advanced).
    • Development (Intermediate).
    • Technology life cycle (Advanced).
    • Business (Advanced).

    Education and Experience

    Education:

    • Matric (Essential).
    • Degree / Diploma in IT
    • Business Analyst course

    Minimum Experience:              

    • 7 years Business Architect experience
    • 5 years Insurance industry experience
    • 7 years UML experience
    • 7 years Prototyping experience
    • 7 years Testing and Defect Management experience
       

    go to method of application »

    Health Coach - Independent Contractor

    Key Purpose

    • Coaching eligible members by making use of interpersonal communication and related techniques designed to engage clients actively and safely in health behavior change about evidence based clinical strategies and interventions to better self-manage their health, health risks(s), and acute or chronic health conditions resulting in optimal wellness, improved health outcomes, lowered health risk, and decreased health care costs.

    Key outputs
    Areas of responsibility may include but are not limited to:

    • Build a strong relationship between the Health Coach and Covered Persons/Members.
    • Create a strong sense of purpose.
    • Analyse member’s conditions, set appropriate goals for such members and create a mutually agreed upon plan focusing key principle goals such as –
    • Weight and diet
    • Exercise
    • Mental Wellbeing
    • Condition management.
    • Custom (any goal a member may have that varies from the above categories)
    • Provide guidance on how to create habits/sustained changes.
    • Scenario-plan so that the member can adapt in the moment.
    • Assess the environment in which decisions are made and look for opportunities to make healthy decisions in the path of least resistance.
    • Achieve tangible metrics that demonstrates improvements on measurable short-and and medium-term outcomes.
    • Contacting eligible covered persons/members and explain the benefits of joining a respective programme with the intention of enrolling covered persons onto the programme.
    • Effective planning and organization of scheduled coaching interactions to optimize utilization of their time, in addition to driving adherence to their goals.
    • Apply best industry practice coaching principles and techniques throughout a member’s coaching journey which includes but are not limited to behavioural change, change management, motivational interviewing, reflective listening, self-efficacy, cognitive behavioural therapy, goal setting and overcoming barriers.
    • Assist members with unlocking/accessing benefits available to them across the Discovery Group Platform.
    • Assist with necessary interventions and or onward referrals in the management of complex/and or multiple conditions.
    • Accurately capture, record and track interactions and outcomes with members throughout their coaching journey.
    • Meet set targets as per the business objectives.

    Competencies

    • Written communication:  Is able to write clearly and succinctly in a variety of communication settings and styles, can get messages across that have the desired effect.
    • Self-Development: Is personally committed to actively work on continuously improve him/herself; understands different situations and levels may call for different skills and approaches; works to deploy strengths; works on compensating for weakness and limits.
    • Action Oriented:  Enjoys working hard; is action oriented and full or energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
    • Interpersonal Savvy:  Relates well to all kinds of people – up, down and side-ways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
    • Customer Focus:  Is dedicated to meeting the expectations and requirements of internal and external customers; get first-hand customer information and uses if for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
    • Learning on the fly:  Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyses both successes and failures for clues to improvement.
    • Time management:  Use his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities, gets more done in less time than others; can attend to a broader range of activities.

    Qualification and Experience (essential)

    • Clinical Qualification and registration with appropriate health professions body e.g. HPCSA, SANC, AHPCSA, SACSSP
    • At least two years work experience in your profession
    • Excellent communication skills, written and verbal.
    • Proficient in MS Excel, Word, PowerPoint

    Qualification and Experience (advantageous)

    • Knowledge of Discovery and Vitality products, benefits, funding, and policy rules
    • Coaching experience and or coaching qualification

    Method of Application

    Use the link(s) below to apply on company website.

     

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