Hot Jobs at FNB South Africa

Job Description

• To plan, design and implement scalable and robust data models and physical data models and ensure effective movement, collection, integration, storage and provisioning of data to meet business objectives through sound understanding of business unit requirements and frequent collaboration with relevant stakeholders (such as Enterprise Architecture, Database and Solution Architects, Business Intelligence Developers, Data Scientists and Product Owners, etc.)

Abinitio Administration:

• Manage and maintain the Abinitio platform, including installation, configuration, and optimization.
• Monitor system performance and ensure high availability and reliability of Abinitio services.
• Implement security measures and ensure compliance with relevant policies and regulations.
• Perform routine maintenance tasks such as backups, upgrades, and patch management.
• Troubleshoot and resolve issues related to the Abinitio platform.    

Abinitio Development Support:

• Provide technical support to Abinitio developers, assisting with troubleshooting and issue resolution.
• Collaborate with developers to design, develop, and optimize Abinitio graphs and applications.
• Conduct code reviews and provide guidance on best practices for Abinitio development.
• Develop and maintain documentation related to Abinitio processes, standards, and configuration

Platform Optimization and Enhancement:

• Identify opportunities for improving performance, scalability, and efficiency of the Abinitio platform.
• Implement enhancements and optimizations to streamline workflows and increase productivity.
• Stay informed about new features and updates in the Abinitio ecosystem and evaluate their potential impact on our environment.

Training and Knowledge Sharing:

• Conduct training sessions for Abinitio developers to enhance their skills and knowledge.
• Share expertise and best practices with team members to foster continuous learning and improvement.

Experience:

• Proven experience in Abinitio administration, including installation, configuration, and maintenance of Abinitio environments.
• Strong understanding of Abinitio architecture and components.
• Proficiency in Abinitio graph development and troubleshooting.
• Experience with Linux scripting.
• Knowledge of relational databases (Teradata) and SQL.
• Knowledge of Hadoop.
• Knowledge of Kafka
• Good problem-solving skills and attention to detail.
• The ability to collaborate across teams.
• Ability to work independently and prioritize tasks.

Preferred Qualifications:

• Bachelor's degree in Computer Science.
• Abinitio courses - Abinitio Certified Administrator (CS100 and CS200 series)
• Abinitio Developer GD300 series.
• Abinitio Architect GD335 and TS410 series
• Experience in the Financial Services sector.
• Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and containerization (e.g., Docker, Kubernetes).

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Job Description

• To provide appropriate risk and investment advice for clients, adhering to FAIS Compliance requirements, within the framework of the business Advisory Sales and Product mandates.
• Achievement of key performance indicators for the business.
• Effective referrals of calls made - Conversion on contactable calls.
• Turnaround time on allocated workflow as measured by CRM SLA agreements.
• As per call assessments from Supervisors using pre-determined QA sheets.
• Deliver exceptional Financial Advice to customers that exceeds customers' expectations through proactive, innovative and appropriate solutions.
• Spot check on CRM outcomes compared to conversations (supervisor).
• Improvement of self (Product knowledge tests, teamwork, complaints).

Minimum Requirement:

• NQF Level 5 FSCA recognized qualification
• Regulatory Exam (RE5) Certificate
• 2 - 3 years in a similar environment

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Job Description

• To provide a positive customer experience by being helpful and sensitive to customer needs and aspirations. Offering value adding solutions within a dynamic environment, whilst adhering to policy and process.

Hello Future External Sales and Service Advisor

• Welcome to FNB, the home of the #changeables. We strive to be a trusted partner helping to create a better world by providing an innovative, contextual, and integrated financial solutions.  
• As part of our team in FNB Points of Presence, you will be surrounded by unique talents, and an inclusive environment which value our differences and that lives up to the promise of being deeply invested. Now’s the time to imagine your potential in a team where you can become the best version of yourself.

Are you someone who can:

• Build and maintain strong relationships with clients.
• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
• Educate customers to the correct Banking platform aligned with their needs.
• Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
• Analyze customer data and recommend tailored solutions.
• Achieve sales results by providing contextual and integrated financial solutions to customers.
• Conduct yourself in an ethical manner.
• Takes accountability for own performance, personal and career development.
• Show empathy with customers.
• Stay updated on industry trends and product knowledge.

You will be an ideal candidate if you possess the following:

• A completed financial related qualification (NQF5 or higher)
• 1-2 years’ experience in Client Services Support and delivery
• Have a valid Drivers License (PDP will be advantageous)

​You will have access to: 

• Opportunities to build relationships as part of a dynamic team.
• A challenging working environment
• Personal and professional growth
• Opportunities to have an impact in a local market as a brand ambassador.

You can be a match if you are: Customer Centric.

• Enjoy solving problems.
• Persuasive selling skills.
• Sales hunter mindset.
• Strong networking abilities.
• Able to understand rules in a regulated environment.
• Agile and Flexible
• Strong communication and interpersonal skills
• Have a results-driven attitude with a passion for exceeding targets.
• Have excellent Organisational skills and attention to detail.

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Job Description

• To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests
• Achieve net profit growth for business
• Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards
• Manage the migration of accounts from transactional to Self Service
• Manage the growth of active customer Account Base to increase client base
• Maximise cross sell opportunities and strengthen client relationships
• Track, control and influence sales activities with the specific aim to achieve previously determined sales targets.
• Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
• Comply with governance in terms of legislative and audit requirements
• Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines.
• Track, control and influence sales and service activities with the specific aim to increase sales and service efficiencies
• Compliance with procedures and processes contained in the Golden Rules.
• Provide accurate and reliable sales and service statistics.
• Manage own development to increase own competencies

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Job Description

• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.

Hello Future Branch Advisor

• Welcome to FNB, the home of the #changeables. We strive to be a trusted partner helping to create a better world by providing an innovative, contextual, and integrated financial solutions.  
• As part of our team in FNB Points of Presence, you will be surrounded by unique talents, and an inclusive environment which value our differences and that lives up to the promise of being deeply invested. Now’s the time to imagine your potential in a team where you can become the best version of yourself.

Are you someone who can:

• Build and maintain strong relationships with clients.
• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
• Educate customers to the correct Banking platform aligned with their needs.
• Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
• Analyze customer data and recommend tailored solutions.
• Achieve sales results by providing contextual and integrated financial solutions to customers.
• Conduct yourself in an ethical manner.
• Takes accountability for own performance, personal and career development.
• Show empathy with customers.
• Stay updated on industry trends and product knowledge.

You will be an ideal candidate if you possess the following:

• NQF4  qualification or higher
• 1-2 years’ experience in Client Services Support and delivery

You will have access to: 

• Opportunities to build relationships as part of a dynamic team.
• A challenging working environment
• Personal and professional growth
• Opportunities to have an impact in a local market as a brand ambassador.

You can be a match if you are: 

• Customer Centric.
• Enjoy solving problems.
• Persuasive selling skills
• Able to understand rules in a regulated environment.
• Agile and Flexible
• Strong communication and interpersonal skills
• Have a results-driven attitude with a passion for exceeding targets.
• Have excellent Organisational skills and attention to detail.

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Job Description

• To provide a positive customer experience by being helpful and sensitive to customer needs and aspirations. Offering value adding solutions within a dynamic environment, whilst adhering to policy and process.
• Hello Future, Short Term Insurance Sales Consultant
• Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. 
• As part of our team in FNB Short term insurance, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

• Think outside the box, driven to write your own paycheck (basic plus commission)
• Have the ability to thrive under pressure and exceed targets in a sales environment.
• Build sound relationships based on trust and openness (Internal and External)
• Produce consistently high-quality outputs within agreed deadlines

You will be an ideal candidate if you:

• Are a go getter with a positive and unbeatable mindset.
• Have a minimum of 1 year sales experience with a proven track record.
• Have a valid matric 
• Have an RE5 
• Have full FAIS qualification
• Have CPD credits

You will have access to: 

• Opportunities to network, collaborate and learn
• A challenging working environment with growth potential
• Opportunities to innovate, explore and make a difference

We can be a match if you are: 

• Adaptable and curious
• Hard working and dedicated
• Thrive in a collaborative, highly pressurized environment
• Team player and willingness to go the extra mile

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Job Description
Hello Future Business Analyst III – FNB SmartWorx 

• Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. 
• As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Overview of the role and requirements:

• To review, evaluate and analyse user needs to document system requirements and create system specifications that drive system development and implementation of overall business objectives
• Arranging JAD sessions
• The successful applicant must have an understanding of technology capabilities

You will be responsible for:

• Prevent wastage and identify process improvements to contain and reduce costs!
• Assess, analyse and optimise end-to end business processes to improve business efficiencies, customer/employee experience and remove inefficient processes to meet new requirements.
• Facilitate and coordinate the end-to-end implementation of prioritised and approved projects.
• Analyse business processes and workflows to identify improvement or automation opportunities and facilitate implementation.
• Develop, encourage and nurture collaborative relationships within business and/or across the FRG.
• Assess own performance through seeking timely and clear feedback and request training where appropriate.
• Develop new insights into situations and apply innovative solutions to make organisational improvements.
• Ensure compliance to legislative and audit requirements and adherence to relevant processes.
• Compile reports that track progress and guide business to make informed decisions.
• Compile reports that track progress and guide business to make informed decisions relating to building technical equipment.
• Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations.
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.

What you will need:

• 3 – 5 years experience in a similar role
• Business Analysis qualification

We can be a match if you can: 

• Strong communication and interpersonal skills.
• Able to work under pressure
• Effective written and verbal communication skills

You will have access to: 

• Opportunities to network and collaborate.
• Challenging Work.
• Opportunities to innovate