Hot Jobs at Hollywoodbets

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• Housekeeping experience

A Bonus To Have:

• Matric

What You’ll Do For The Brand:

• Cleaner attired in Hollywood Uniform as per prescribed rules and regulations. Personal hygiene maintained at all times.
• Ensures work areas are clean and tidy prior to opening, during service and at closing times (this includes the inside and outside of the Branch, as well as the car Park area)
• Floors are swept and mopped, scrubbed and/or vacuumed. Walls are cleaned. Refuse is gathered
• and disposed of. Bins are to be emptied, washed or sanitized and replaced with refuse bags.
• Toilets are to be cleaned
• Tables and counters, chairs, TV screens, furniture, lights and machines and/or equipment is clean
• and wiped prior to team members commencing work.
• Ensures that service areas are neat and tidy during peak periods and quiet periods.
• Appropriate use of cleaning chemicals and cleaning detergents.
• Requests cleaning fluids and/or worn cleaning equipment e.g. mops/brooms/dusters from Branch
• Manager as and when required.
• Declares breakages to the Branch Manager
• The cleaning of branch aircon filters weekly
• Ensure that the all tables & chairs in the Gaming areas are maintained – seat covers are monitored,
• and request replacements as needed. Table legs are adjusted to avoid wobbling, table tops and
• edges should be reported if refurbishing is required.

What You’ll Bring To The Team:

• Demonstrate a good understanding of betting procedures and betting types.
• Demonstrate good business acumen skills.
• Demonstrate good financial management skills.
• Excellent people management skills.
• Customer service and orientation experience.
• Must be able to identify, analyse, organise, and solve problems.
• Follows through and delivers results despite obstacles.
• Good attention to detail.

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With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

A Bonus To Have:

• Valid driver’s license
• Related Diploma/Degree
• Matric
• 1-2 years’ experience in the Gaming industry.

What You’ll Do For The Brand:

Branch Growth

• Ensure betting boards are updated timeously.
• Updating of memos, card changes, results and scratchings which occur throughout the day.
• Be knowledgeable on all betting rules, odds and pay-outs.
• Team members must be knowledgeable on confirmation limits and always call the BSC and Events Office before laying a bet over the limit.
• Team members are to inform the Team Leaders/ Betting Manager when they are laying large bets that do not require confirmation.

Sales Administration

• Manage cash within the branch according to defined processes/procedures and minimize risks,Theft/fraud.
• Team members are to be alert to emerging attempts to defraud the company.

Cash Management

• Team members are to ensure they have the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day.
• Interim checks must be done within the course of the day with the team leader on duty.
• Ensure that all cash shortages are dealt with immediately, shortages less than R250.00, must be paid back into the Hollywood taking on the same day by the team member.
• Ensure that all shortages and overs are declared to the team leader on duty and correctly recorded on the recon.

Branch Appearance

• Ensure that the branch is always neat and tidy according to Hollywood standards.
• Ensure that your work stations is well maintained and in good working condition.
• Comply with all procedures to prevent losses to the company, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line)

Customer Service

• Ensure to provide good customer service by being friendly, helpful, polite and courteous at all times.
• Pro-actively address customer complaints and ensure that customers are given positive feedback.
• Build strong relationships with regular customers.
• Create a customer centric culture within the branch and drive the philosophy of “service with a smile” at all times.

Compliance

• Compliance and adherence to company's internal control policies.
• Compliance to the code of ethics and escalate fraudulent activities.
• Team member to ensure they are dressed in their correct Hollywood uniform when on duty.
• Credit bets are not allowed to be taken by any team member.
• Team members on duty are not allowed to take bets wearing Hollywood uniform.
• Team members are allowed to take bets as customers when they are off duty and not in their Hollywood uniform.
• Team members are not allowed to be behind the terminal counters when off duty.
• Team members on duty are not allowed to utilize the Limited pay-out machine.

Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to other team members.

What You’ll Bring To The Team:

• Demonstrate good analytical skills.
• Strong computer skills.
• Demonstrate creative skills.
• Strong sense of accountability.
• Work under pressure and able to meet deadlines.
• Demonstrate excellent attention to detail.
• Must be able to plan effectively and efficiently in order to meet deadlines.

go to method of application »

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

A Bonus To Have:

• Valid driver’s license
• Related Diploma/Degree
• Matric
• 1-2 years’ experience in the Gaming industry.

What You’ll Do For The Brand:

Branch Growth

• Ensure betting boards are updated timeously.
• Updating of memos, card changes, results and scratchings which occur throughout the day.
• Be knowledgeable on all betting rules, odds and pay-outs.
• Team members must be knowledgeable on confirmation limits and always call the BSC and Events Office before laying a bet over the limit.
• Team members are to inform the Team Leaders/ Betting Manager when they are laying large bets that do not require confirmation.

Sales Administration

• Manage cash within the branch according to defined processes/procedures and minimize risks,Theft/fraud.
• Team members are to be alert to emerging attempts to defraud the company.

Cash Management

• Team members are to ensure they have the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day.
• Interim checks must be done within the course of the day with the team leader on duty.
• Ensure that all cash shortages are dealt with immediately, shortages less than R250.00, must be paid back into the Hollywood taking on the same day by the team member.
• Ensure that all shortages and overs are declared to the team leader on duty and correctly recorded on the recon.

Branch Appearance

• Ensure that the branch is always neat and tidy according to Hollywood standards.
• Ensure that your work stations is well maintained and in good working condition.
• Comply with all procedures to prevent losses to the company, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line)

Customer Service

• Ensure to provide good customer service by being friendly, helpful, polite and courteous at all times.
• Pro-actively address customer complaints and ensure that customers are given positive feedback.
• Build strong relationships with regular customers.
• Create a customer centric culture within the branch and drive the philosophy of “service with a smile” at all times.

Compliance

• Compliance and adherence to company's internal control policies.
• Compliance to the code of ethics and escalate fraudulent activities.
• Team member to ensure they are dressed in their correct Hollywood uniform when on duty.
• Credit bets are not allowed to be taken by any team member.
• Team members on duty are not allowed to take bets wearing Hollywood uniform.
• Team members are allowed to take bets as customers when they are off duty and not in their Hollywood uniform.
• Team members are not allowed to be behind the terminal counters when off duty.
• Team members on duty are not allowed to utilize the Limited pay-out machine.

Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to other team members.

What You’ll Bring To The Team:

• Demonstrate good analytical skills.
• Strong computer skills.
• Demonstrate creative skills.
• Strong sense of accountability.
• Work under pressure and able to meet deadlines.
• Demonstrate excellent attention to detail.
• Must be able to plan effectively and efficiently in order to meet deadlines.

go to method of application »

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring

• Experience in the service industry

A Bonus To Have:

• Experience with point of sale systems
• Matric

What You’ll Do For The Brand:

• Ensure uniforms are adhered to and in accordance with the dress code. Ensure that you look presentable to customers as you are the face of the company and need to present a professional image . 
• Ensure the service areas is neat and tidy prior to opening. Ensure that the same standard is kept during service times to ensure that the service area is always neat and Ensure that tables are cleaned before seating customers, before serving meals, during meals and after meals. There should be no empty glasses, beverage containers, excess cutlery/crockery on the tables.
• Ensure the greeting, seating, and thanking guests, always acting in a pro-active and positive manner
• Present menus to punters/customers when you are seating them. Answer questions about menu items, advising on daily specials and make recommendations upon Promote the food and beverage offerings.
• Show interest in the customer/punter, pay attention when they speak and maintain eye contact during conversations.
• Communicate in a clear and professional manner and address the customer in a respectful manner. 
• Take beverage orders as soon as you have seated the customers/ punter. 
• Take food and beverage orders timeously from punters/customers. You will need to ask for beverage orders as soon as a menu is presented and need to request food orders no longer than 5 minutes after seating.
• Write the orders on order slips to ensure the correct order is recorded. 
• If required, check customer’s identification to ensure that it meets minimum age requirements for consumption of alcoholic beverages should the customer appear to be under aged.
• After receiving the order, immediately enter the order onto POS (GAAP) to ensure the order is generated and for preparation by kitchen staff.
• Follow up on delays on orders from the Bar or Kitchen, advising customers/punters on delays and regularly communicating with them regarding the status of the order
• Check Presentation of Food prior to serving to ensure that the dish is in line with the order and requests
• Serve food or beverages to customers/punters.
• Check with customers to ensure that they are enjoying their meals and take action to correct any
• Ensure customer/punter complaints are dealt with Record all complaints in the compliant logged and communicate all complaints to the supervisor.
• Collect payments from customers either by cash or Correctly record the payment. Thank the customer/punter for the tip.
• Disclose all breakages and wastages. 
• Any voids to be authorised by the F&B Supervisor. 
• Reconciliation of all sales and cash/credit payments to ensure that all monies are accounted for. Shortages will be dealt with Accountable for all the sales recorded under your account during the shift.
• Ensure that all personal food and beverage purchases are signed off by the F&B Supervisor and are checked once received to verify. Ensure that the VIP security gets the signed slip for the purchases before leaving the premises.
• Ensure the service area is clean and tidy in preparation for the next shift. 
• Ensure that internal procedures are adhered to. 
• Any ad hoc duties that might be required. 

What You’ll Bring To The Team:

• Good communication and interpersonal skills
• Strong attention to detail.
• High level of integrity, trustworthiness and reliability.

go to method of application »

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• Completed relevant degree
• Valid driver’s license
• Project Management
• Good communication and reporting skills
• Work independently and manage own work
• Competent in MS Office, more specifically Excel

A Bonus To Have:

• Experience within the B-BBEE Field and Understanding of SMMEs

What You’ll Do For The Brand:

• Responsible for defining and developing national & regional specific plans that will strengthen a company’s ESD objectives.
• Present plans based on research, cost, considering ideas/ strategies.
• Provide support in the implementation of projects to drive the programmes strategy nationally.
• Ensure ESD regional programmes are done and completed within the specified time frame.
• Ensure the team members participate in all ESD efforts by closely working with OPS support and the Regional Managers.
• Manage relationships with key stakeholders/ managers/ team members necessary to partner with for the effective implementation of projects and inform stakeholder management plans.
• Responsible for smooth execution of ESD initiatives/ events nationally including handovers for special projects.
• Review and present a summary report on applications/ proposals received by the department.
• Respond to all administrative functions related to Small Micro and Medium Entities/ ESD requests.
• Maintain and update database of sponsors and beneficiaries and make sure follow-ups on previous projects are done timeously.
• Liaise with marketing in order to enhance the brand and exposure from ESD initiatives in local communities.
• Report on total spend in line with priorities and ensure alignment to the BEE requirements.
• Reporting: Prepare and submit internal reports to relevant parties.
• Ensure that there is an assessment/ follow up after an ESD initiative to promote the societal impact of the projects as per agreements with the beneficiaries and delivery partners.
• Manage the ESD Corporate Calendar of Events throughout the year and make sure the regions are aligned.
• Ensure and maintain organisational compliance with relevant industry and legislative requirements regionally.
• Relationship management with the Gambling Boards across all regions to foster and promote sound working relationships.
• Compiling reporting for the department depending on operational requirements.
• This role requires visits to regions including but not limited to SMMEs, partners as and when required.
• Any other ad hoc tasks that might be required by the manager.

What You’ll Bring to The Team:

• Business Acumen: Understanding main business drivers in order to impact on decision making; demonstrating financial awareness; controlling costs and thinking in terms of profit, loss and added value.
• Reporting: Collate and report on information. Account for and verify reporting figures /statistics. Review/ analyse reporting statistics and figures in order to identify trends and make relevant recommendations.
• Planning: Establishing a clear course of action. Involving others as appropriate. Managing and prioritising activities while monitoring results to accomplish a specific goal.
• Administration: Execute a variety of functions within a business administrative environment. Plan and organise administrative functions proactively. Collect information and ensure accuracy of information.
• Accountability: Follows through and delivers results in spite of obstacles. Admits to errors and takes corrective action to avoid repetition. Approaches own work with dedication and high sense of responsibility.
• Financial Management: Displays an understanding of the need to control for accuracy in the outputs of the administrative process relating to planning, forecasting and budgeting.
• Relationship Management: Developing and maintaining professional business associations at all levels. Establish relationships both inside and outside the organisation. Effectively apply networking and influencing skills.
• Problem solving: Identify, analyse, organise and solve problems and issues in a timely and effective manner. Anticipate problems, identify root causes and take corrective action. Evaluate effectiveness of a solution.
• Results Driven: Consistently delivers required business results; sets and achieves goals, consistently complies with quality standards and meets deadlines; maintains focus on organizational goals. Assert authority in order to meet agreed deadlines.
• Communication: Use correct voice tone and apply content according to topic appropriateness. Uses voice to create and hold interest. Speaks with positive tone of voice.
• Time Management: Optimal use of time to ensure maximum output and delivery as per required timeframes. Priorities and anticipate timeframes. Identify possible delays in advance and plan accordingly.

go to method of application »

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring

• 12 months experience within the Retail, Gaming or Betting industry

A Bonus To Have:

• Valid driver’s license
• Diploma/ Degree/ NQF 4 Learnership
• 1-2 Years leadership

What You’ll Do For The Brand:

Branch Growth

• To ensure achievement of targets within your areas in accordance with branch budgets. 
• Drive business results by creating an open dialog with your guests to educate them on all your branch
• Ensure betting boards are updated timeously. 
• Updating of memos, card changes, results and scratchings which occur throughout the day. 
• Be knowledgeable on all game rules, odd and pay- outs.
• Team member must be knowledgeable of confirmation limits and to ensure to call the BSC department before laying a bet over the limit.
• Taking customer bets where (A requirement in express Branches)

Cash Administration

• Cash management within the branch according to defined processes/procedures and minimize risks, theft/fraud.
• Educate team members on all FICA Compliance. 
• Ensure daily banking schedules are submitted to the Branch Manager/ Senior Team Leader. 
• Ensure adherence to credit card administration &EFT policies where applicable. 
• Ensure team member are issued with correct floats at the end of their shift 
• Interim checks must be done within the course of the day with team leader on duty . 
• Ensure to reconcile by end of shift to the balance which is reflected on the LPM/ Admin /HIS report. 
• Recovery process must be managed in line with processes/procedures.
• The correct process must be followed with lost ticket claims;
• Ensure the ticket number is received from the Helpline when processing the
• Record the guest’s details and D number to validate payment after 90 days.

Branch Reporting

• Ensure that daily newsflashes provide a high-level overview of the operations for the day. 
• Manage branch stock control to ensure that there is sufficient supply (although not over/under).
• Ensure that a stock taking is done weekly and account for stock shortages . 
• Team Leaders must send an email notifying the Branch Manager/ Senior Team Leader and Cash Management Department of the shortage.

Security Management

• Be aware of your surroundings when opening and closing the branch. 
• Ensure all security factors are adhered to when banking is conducted. 
• Be aware where all panic buttons are placed within your branch. 
• Ensure all camera’s inside and outside the branch are all in working order. 
• Manage all security aspects in the branch
• The cashing up process must be conducted with the branch doors closed with security monitoring the area. 

Branch Appearance

• Ensure that the branch is always neat and tidy according to Hollywood standards 
• Ensure that that facilities are well maintained and in good working condition. 
• Comply with all procedures to prevent losses to the organization, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off- line).

Compliance

• Compliance and adherence to company's internal control policy. 
• Ensure compliance with company, legislative and legal requirements
• More specifically, ensure compliance with Gambling Board requirements. 
• Compliance to the code of ethics and escalate fraudulent activities. 
• Ensure that there is a registered FICA officer on site at all times during operating hours and compliance posters are displayed.
• Ensure a manager with a license must always be on duty before a shift begins to ensure service is provided to guests. 
• Ensure all team members are dressed in their correct Hollywood uniform when on duty. 
• Credit bets are not allowed to be taken by any team member . 
• Team members on duty are not allow to take personal bets within the Branch . 
• Team members are not allowed to be behind the terminal counters when off duty . 
• Team members on duty are not allowed to utilize the Limited pay-out machine. 

Communication

• Ensure all operational communication within the branch is circulated to all team members. 
• Ensure team members are aware of key business campaigns, business updates and marketing campaigns.
• Ensure that the correct lines of communication is followed at all times and that timeous feedback is provided to support office when information is requested.

People Management

• Manage team member rosters/schedules and ensure the branch is adequately staffed taking into account busy periods, events and operational requirements.
• Ensure staff attendance and behaviour is manage with the guidance from Branch Manager/Senior Team leader. 
• Ensure all new take recruitment documentation is submitted timeously to the Human Resources

Guest Service

• Ensure to provide good guest service by being friendly, helpful, polite and courteous at all times. 
• Pro-actively address guest complaints and ensure guest feedback is positive. 
• Build strong relationships with regular guests. 
• always Create a guest centric culture within the branch and drive the philosophy of “service with a smile” 

Values

• Actively promote the Hollywood values . 
• Live the values and lead as an example to the team. 
• If the branch has LPMs, responsible for management thereof. 
• If the branch has F&B facilities/RD facilities/support office teams/training facilities, ensure a close working relationship with these divisions.

What You’ll Bring To The Team:

• Good communication and interpersonal skills
• Excellent Listening skills
• Must be result driven
• Good understanding of Mobile and Internet betting, betting procedures and types and TUV (top up voucher) distribution.
• Strong system and sales knowledge.