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  • Posted: Mar 5, 2026
    Deadline: Not specified
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  • Cherry Assistant specializes in providing top-tier virtual assistant services that empower businesses to operate more efficiently, scale faster, and focus on what truly matters. Our mission is to connect entrepreneurs, startups, and established companies with highly skilled, pre-vetted virtual assistants who seamlessly integrate into their workflows and h...
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    Customer Service Executive

    We are hiring a Customer Service Executive for a UK based international VAT and EPR compliance company. This is a full time remote role.

    Key Responsibilities

    • Act as first line contact for VAT and EPR client queries
    • Respond to client emails within 12 hours
    • Coordinate with VAT managers and compliance teams across jurisdictions
    • Track filing deadlines and required documentation
    • Escalate risk issues quickly
    • Support Stripe disputes and credit control workflows
    • Manage complex client cases through full resolution

    Required Qualifications

    • Three to five years in customer service, compliance support, or financial client operations
    • Strong experience in structured CRM and ERP environments
    • Comfortable handling sensitive financial discussions
    • Fluent written and spoken English

    Preferred Qualifications

    • Experience in VAT, EPR, or multi jurisdiction compliance
    • Additional EU languages are a plus
    • Tools and Systems
    • CRM systems (Zoho or similar)
    • ERP systems (NetSuite preferred)
    • Stripe dispute handling
    • Microsoft Office or Google Workspace

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Cherry Assistant on www.linkedin.com to apply

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