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Key Job Accountabilities
Mission: conduct all purchasing within the portfolio, in line with the Group’s purchasing strategies and policies.

• Analyses business needs and challenges demand: collect, understand and challenge stakeholders’ needs and promote demand management. Apply VA methodology and Guarantee the expected functionality level at the optimized costs
• Defines purchasing strategy: organize and gather market knowledge, propose advanced action plans to benefit from market opportunities
• Optimizes costs: Improve the cost model through a good knowledge of supplier process, Identify opportunities leveraging value chain approach. Lead and implement productivity projects, apply and Use TCO.
• Anticipates business activity and acts proactively: Contribute to build, share, and apply the category strategy, using the category network. Captures Supplier Innovation
• Maximizes Supplier Relationship: define and implement supplier portfolio, monitor the performance and analyze P&Ls, make clear feed-backs and follow action plans.
• Creates value and innovates: lead complex projects (Reformulation, W2W, Full buy, innovation, R2P, Indirects…). Develop and recommend best options to secure identified project risks.
• Negotiates with integrity: use appropriate negotiation techniques and tools.
• Operates according to internal control principles and legal rules: implement standard contract framework enhancing on key legal principles, propose improvements and deals with the legal department. Monitor the contract compliance
• Evaluates and manages risks: apply risks policy and tools, propose action plans. Escalate to the relevant stakeholders.
• Manage Performance and efficiency: Build cost forecasts for a simple category, share and control assumptions for budget construction. Manage KPIs, build continuous improvement strategy for financial and non-financial KPIs. Demonstrate a functional understanding of all purchasing/procurement tools (SAP, Optis, CPP, Scorecard), ensure data quality. Demonstrate a clear understanding of financial process: basic financial or accounting rules, S80 and PRI structure and purchasing part, L'Oréal financial activity rules (rebates, fees, drivers…). Analyze the impact of choices/tariffs in a plant P&L or in a PRI.
• Supports and manages stakeholders’ relationships: Feed network with internal/external news, share best practices, Communicate / manage projects /share suppliers’ information with his stakeholders
• Support sustainably purchasing: apply all purchasing/procurement processes (Buy and Care), following internal control rules. Share and train new people on processes.

PROFESSIONAL & TECHNICAL COMPETENCIES

NURTURES THE PIONEERING SPIRIT

• Maximises Suppliers relationship
• Creates value and innovates
• Anticipates business activity and acts proactively (new suppliers…)

IS CONSUMER ORIENTED

• Analyses business needs and challenges demand
• Supports and manages stakeholders relationship

CONTROLS RISKS AND OPERATES RESPONSIBILY

• Operates according to internal control principles and legal rules (contracts…)
• Supports sustainable Purchasing (solidarity sourcing, Buy & care and SBWA)
• Evaluates and manages risks

MAKE IT HAPPEN” WITH OPERATIONAL EXCELLENCE AND AGILITY

• Manages performance and efficiency (process, tools)
• Optimises costs
• Negotiates with integrity
• Defines purchasing strategy (market knowledge, costs models)

EDUCATION AND EXEPRIENCE

• Minimum 3- 5 years working experience preferrably from Personal Care/ Cosmetics/ FMCG
• Experience in working/ buying Rigid plastics, Corrugated boards, Labels and 90% caterory.
• Matric with Diploma in Purchasing Management/ Qualification in the related field
• Experience in working on SAP system
• Ability to handle pressure
• Proficiency in MS Office
• Excellent customer service and interpersonal skills
• Good negotiation and networking skills
• Excellent admin ettiquette
• High degree of attention to detail & accuracy
• Previous experience in driving cost savings projects

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Key Job Responsibilities:
To guarantee the quality of products contracted to the plant according to Group standards and specifications, managing a multi-disciplinary team of scientific professionals and technicians Quality Management

• To ensure Quality procedures are compiled, distributed and followed throughout the plant
• To ensure local Quality procedures are aligned with Group requirements
• To ensure that company policies are aligned to current legislation in the Quality / production areas
• To ensure that all Quality policies and procedures are communicated to and made available to staff
• To ensure that all HR policies are adhered to in the department
• To ensure SHE policies and procedures are adhered to in the department
• Determine and plan resources required for activities in the department
• Ensure the Quality System is understood and implemented within the plant, at suppliers and subcontractors
• Run and co-ordinate quality action plans
• Run and co-ordinate the ISO9001 quality system (appointment as the Quality Management Representative)
• Be the expert in all quality related matters, and consult with experts in the field as requiredStaff Management
• Manage all staff in the department for day to day running of the functions, their performance and development to ensure the department runs smoothly and activities are carried out as per requirements
• Recruit, develop and ,manage team, ensuring transfer of knowledge and change managementManagement Committee
• Advise Mancom of all Quality, Regulatory and related issues within scope of Plant Quality Manager
• Ensure decisions made by Mancom comply with the requirements of the Quality System
• Participate in and support decisions of the Plant Mancom
• Support changes within the plant –technical, products, systems etc

PERSONAL & PROFESSIONAL COMPETENCIES REQUIRED
Problem solving

• Day to day troubleshooting of problematic products or systems within the plant, including the following -raw materials, people, packaging components, processing, filling, analysis, storage and transfer and any processes within the logical flow of product. Problems needs to be identified and corrected by means of effective corrective and preventative actions
• Systematic identification of deficiencies in the quality systems by means of audits and challenges to the systems so that improvements can be madePlanning
• Strategic planning for 3 years as per 3 year plan, looking at the strategic goals of the department, aligned to the plant objectives. Planning the long term strategy for the department based on the knowledge at hand in the following areas –new or changed products, technology, analytical methods, regulations, quality systems. This will cover resource planning for costs, headcount, capex. This will also provide the basis for objectives for the department and feed into Quality action plans.
• Annual planning as above for budget purposes for 1 year ahead
• Monthly and day to day planning to ensure the department runs smoothly and meets the deadlines for release of items for use in the plant and also for release onto the market.

Decision making

• Decision on the acceptability of products for use in the plant and release onto market based on the results obtained and evaluation of the risks
• Decision on whether to request waivers on non-conforming product as necessary
• Decision on overall internal quality procedures within the plant
• Decision on capex when finances are approvedPersonal competencies
• Good written and verbal communication skills; Good interpersonal skills; Assertive; Ability to make decisions; Troubleshooting; Must be able to effectively implement creative solutions; Practical; Intelligent with good understanding of Quality concepts, techniques and procedures; Must be passionate about Quality and sharing this passion; Must be a good team leader, coach and player;; Goal driven and focus on results; Attention to detail; Organised and methodical; Abilitytocommunicate complex ideas so that they are easily understood; Enjoys challenge; Self motivated; Able to withstand pressure

Education and Training required

• Minimum BSc in one of the life sciences or Engineering
• Extensive knowledge of Quality systems and the cosmetic or similar industry
• ISO 9001 training or experience
• Computer literate
• Minimum 10 years working experience with at least 4 years in Management in a Quality related function.
• Experience in Quality management, implementation of ISO9001 and Quality systems

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KEY JOB ACCOUNTABILITIES:

• Responsible for growing Sell in and Sell out on platform ahead if category
• Responsible for delivering platform P&L
• Responsible for developing partnership with platform

Main Tasks & Responsibilities:

• Responsible for E-Com Pure Media On-Platform Budget allocation
• Builds and owns the strategy to win on platform
• Analyses data of store operations and retailer platform
• Analyses 3rd party data of platform execution and competitive monitoring (Edge)
• Brings the platform team together under a clear vision
• Drives the E-JBP process with their platforms
• Validates bottom-up activity and resource plan to deliver Sell out and Sell in objectives
• Delivered the monthly and quarterly sales targets
• Delivers the annual platform profit target (Client contribution)
• Provide action plan for c2c challenge
• Manages the platform team
• Lead and negotiate annual agreements with Ecommerce partners
• Develop plan, KPI and Goals to achieve for each Ecommerce partner
• Define and implement Go to Market strategy with cross functional teams (marketing, supply chain, IT, sales, etc)
• Identify new ecommerce trends and opportunities for business growth and implement action plans
• Prepare and present products proposals to future and current Ecommerce partners
• Handle specific sales events thanks to collected information from marketing department to enhance brand’s visibility and improve sales performance
• Analyze and interpret Ecommerce partner’s sales report to identify strengths, weaknesses and business opportunities

TECHNICAL, PROFESSIONAL COMPETENCIES REQUIRED:

• Solid administration & organizational skills
• Solid Commercial & Digital understanding and sensitivity
• Good negotiating skills
• Sound communication skills (written & verbal), coupled with the effective ability to interact with people at all levels
• Ability to work flexible hours to meet deadlines
• Team player – support the team objectives / sales goals
• Reliable, energetic, proactive, punctual & able to work independently
• Demonstrate business understanding and ability to synthesize / analyse data and generate insights
• Results driven
• Knowledge of market, customer expectations and brand(s)
• Strategic thinking skills
• Sales ethics and sensitivity to legal issues and competition law

EDUCATION & EXPERIENCE

• Relevant Digital / E-Commerce Qualification
• 5 years Digital / E-Commerce experience mandatory
• Strong negotiation skills

L'ORÉAL COMPETENCIES

• Ambition
• Judgement 
• Learning Agility 
• Empathy 
• Resilience

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KEY JOB ACCOUNTABILITIES:

Implement the medical strategy to increase prescription and recommendation of brands by health professionals to grow sales

• Enhance the image and increase prescription and recommendation of the brands.
• Visit targeted doctors in the sector and present the brand’s products and services to increase prescriptions and develop a global approach to the patient.
• Promote the brands’ added value by emphasizing the technical and scientific characteristics of the products and services.
• Get to know the environment, the pathologies, the products and the useful communication techniques for promoting the products and services.
• Represent the brand/the Division at every contact opportunity with health professionals and ensure they are followed up (congresses, ongoing medical training)
• Implement the medical visit strategy - Respect target coverage, visit frequency and product cycles
• Make systematic use of available promotional tools (sales visit aids, brochures, publications)
• Use all available communication channels to increase message frequency and enhance customization
• Implement communication techniques to adapt to doctor’s needs and personalise the approach
• Check on the presence and correct distribution of the products within the pharmacies/drugstores situated near to the prescribers
• Ensure synergy with commercial teams to increase sell-out.
• Analyse the sector and make proposals for sectorial action plans to improve return on investment
• Analyse one’s own results and those of the competition - Implement corrective and improvement action plans Manage administrative and reporting tasks
• Organise and optimise visit planning - Master and use monitoring tools for CRM/CLM
• Call on and manage the dispensing doctor sales
• Collaborate on Synergies with commercial retail team
• Training for relevant partners

SKILL, KNOWLEDGE REQUIREMENTS AND EXPERIENCE

• Relevant qualification or degree
• At least 2 years of sales experience (Pharmaceutical or FMCG dermatology preferred )
• Knowledge of the dermoosmetic/Pharmaceutical regulatory environment (advantage)
• Knowledge of sales concepts specifically in a medical environment (Call Planning, Call Rate target, frequency KPI, Sales Targets, Sell-In)
• A driver’s license
• Track record of success  in building medical relationships and sales
• Willingness to travel

PERSONAL & PROFESSIONAL COMPETENCIES REQUIRED

PERSONAL ATTRIBUTES

• High learning agility
• Decisiveness and Action Orientation
• Results oriented
• Customer focus
• Ability to prioritise and multi-task
• Good interpersonal skills
• Excellent verbal, written communication and presentation skills
• Applies entrepreneurial and commercial thinking

GENERAL

• Business acumen
• Problem solving
• Networking and influencing
• Attention to detail
• Interpersonal awareness / empathy
• Verbal and written communication skills

L'ORÉAL COMPETENCIES

• Ambition
• Judgement
• Learning Agility
• Empathy