Hot Jobs at Mr Price Group

Job Description
Assistant Store Manager_Mr Price Home, Hermanus,Western Cape:

• "Ready to elevate your career? Join the Mr Price Home team as an Assistant Store Manager! Unleash your leadership skills, drive sales, and create a vibrant shopping experience. Be a part of our home-loving community – where work feels like home!"

Responsibilities

• Team Leadership: Motivate and lead a team of store associates, setting clear expectations and fostering a positive work environment.
• Customer Service: Ensure outstanding customer service by training and coaching staff in delivering exceptional experiences.
• Sales Growth: Collaborate with the Store Manager to meet or exceed sales targets, implement effective sales strategies, and monitor key performance indicators.
• Inventory Management: Assist in managing inventory levels, including ordering, receiving, and stock replenishment, while minimizing stock losses and ensuring accurate stock counts.
• Visual Merchandising: Maintain an appealing store layout and product displays to attract and engage customers.
• Operational Excellence: Oversee daily store operations, including opening and closing procedures, cash handling, and security protocols.
• Training and Development: Support the training and development of team members to enhance their product knowledge and sales skills.
• Problem Solving: Address and resolve customer complaints or operational issues efficiently and professionally.
• Compliance: Ensure compliance with company policies, procedures, and safety standards, while promoting a culture of safety among staff.
• Reporting: Assist in generating and analyzing reports on sales, inventory, and other relevant metrics, providing insights for continuous improvement.
• Assist with Store Planning: Contribute to merchandising planning, promotional campaigns, and marketing initiative
• Administrative Duties: Assist in administrative tasks such as scheduling, payroll, and maintaining accurate records.
• Store Maintenance: Oversee store cleanliness, organization, and the overall presentation of the store.
• Support the Store Manager: Collaborate closely with the Store Manager, stepping in when needed and helping to execute their vision for the store.    

Qualifications

• Grade 12
• 3 Years' experience in retail.
• 3 Years management experience 
• 3 Years sales & service management.
• Budgeting.
• Computer literate.
• Communication skills                                                
• Business understanding of retail trade, brand, customer & product.              
   

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Job Description
Assistant Store Manager_Mr Price Home, Hermanus,Western Cape:

• "Ready to elevate your career? Join the Mr Price Home team as an Assistant Store Manager! Unleash your leadership skills, drive sales, and create a vibrant shopping experience. Be a part of our home-loving community – where work feels like home!"

Responsibilities

• Team Leadership: Motivate and lead a team of store associates, setting clear expectations and fostering a positive work environment.
• Customer Service: Ensure outstanding customer service by training and coaching staff in delivering exceptional experiences.
• Sales Growth: Collaborate with the Store Manager to meet or exceed sales targets, implement effective sales strategies, and monitor key performance indicators.
• Inventory Management: Assist in managing inventory levels, including ordering, receiving, and stock replenishment, while minimizing stock losses and ensuring accurate stock counts.
• Visual Merchandising: Maintain an appealing store layout and product displays to attract and engage customers.
• Operational Excellence: Oversee daily store operations, including opening and closing procedures, cash handling, and security protocols.
• Training and Development: Support the training and development of team members to enhance their product knowledge and sales skills.
• Problem Solving: Address and resolve customer complaints or operational issues efficiently and professionally.
• Compliance: Ensure compliance with company policies, procedures, and safety standards, while promoting a culture of safety among staff.
• Reporting: Assist in generating and analyzing reports on sales, inventory, and other relevant metrics, providing insights for continuous improvement.
• Assist with Store Planning: Contribute to merchandising planning, promotional campaigns, and marketing initiative
• Administrative Duties: Assist in administrative tasks such as scheduling, payroll, and maintaining accurate records.
• Store Maintenance: Oversee store cleanliness, organization, and the overall presentation of the store.
• Support the Store Manager: Collaborate closely with the Store Manager, stepping in when needed and helping to execute their vision for the store.    

Qualifications

• Grade 12
• 3 Years' experience in retail.
• 3 Years management experience 
• 3 Years sales & service management.
• Budgeting.
• Computer literate.
• Communication skills                                                
• Business understanding of retail trade, brand, customer & product.              

go to method of application »

Job Description

• An Assistant Manager is accountable for relieving the Store Manager in their absence and assists in maintaining company standards of housekeeping, merchandising, shrinkage control, discipline, and security.

Responsibilities

• Banking of money 
• Relieve store manager 
• Maintain company standards of housekeeping, merchandising, shrinkage control, discipline, and security 
• Ensure compliance of all company procedures 
• Assist store manager in management of staff
• Ensure front end controls are in place 
• Oversee the cash office 
• Minimize stock loss Customer Service 
• Introduce sales initiatives to reach store targets

Qualifications

• Matric / Grade 12 (Mathematics an advantage) or NQF Level 4 
• Previous experience managing people 
• Previous experience managing a department 
• Previous clothing retail experience would be highly advantageous 
• Strong communication skills 
• Strong admin skills 
• Decision maker
• Organizational skills 
• Planning 
• Maintain productivity
• Leadership 
• Enthusiastic
• Ethical and great integrity 
• Honesty 
• Proactive 
• Self-motivated

go to method of application »

Job Description

• An Assistant Manager is accountable for relieving the Store Manager in their absence and assists in maintaining company standards of housekeeping, merchandising, shrinkage control, discipline, and security.
• Responsibilities
• Banking of money 
• Relieve store manager 
• Maintain company standards of housekeeping, merchandising, shrinkage control, discipline, and security 
• Ensure compliance of all company procedures 
• Assist store manager in management of staff
• Ensure front end controls are in place 
• Oversee the cash office 
• Minimize stock loss Customer Service 
• Introduce sales initiatives to reach store targets

Qualifications

• Matric / Grade 12 (Mathematics an advantage) or NQF Level 4 
• Previous experience managing people 
• Previous experience managing a department 
• Previous clothing retail experience would be highly advantageous 
• Strong communication skills 
• Strong admin skills 
• Decision maker
• Organizational skills 
• Planning 
• Maintain productivity
• Leadership 
• Enthusiastic
• Ethical and great integrity 
• Honesty 
• Proactive 
• Self-motivated

go to method of application »

Job Description

• Support and assist the store manager in managing the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.                                                                                                                                                      

Responsibilities

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand
• Oversee the overall maintenance of the stockroom to meet housekeeping standards
• Assist with authorising write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns                              

Sales Growth & Profitability:

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure
• Monitior, review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales
• Keep abreast of new opportunities to increase sales and brand awareness. This may include: in-store marketing, competitor shopping. 
• Drive credit, Insurance , Mobile and Cellular performance to achieve the agreed budget.

Risk Management:

• Assist the store manager to conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.               

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.                

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.                                                                              

Qualifications

• NQF level 4 (Grade 12) or equivalent
• 3 Years' Experience in Retail (Management Experience Advantageous)
• Understanding of Sales & Service Management
• Budgeting Skills
• Computer Literate
• Good Communication Skills
• Understanding of Retail Trade
• Brand, customer service , cellular, mobile, new accounts, and insurance product understanding                                                                                                    
   

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Job Description

• The key focus of this role will amongst others include collecting overdue installments, negotiation of payoff deadlines, and investigation and resolution of discrepancies

Responsibilities

• Effectively fielding calls from arrears customers to collect on overdue installments for all lending products.
• Efficiently processing customer refunds, processing and reviewing account adjustments
• Resolving client discrepancies and short payments 
• Accurately updating customers’ personal, employment and contact information to maintain their details 
• Effectively rehabilitating customers through excellent customer service standards 
• Deal efficiently and accurately with all queries and complaints from customers or stores, and ensuring they are timeously resolved.

What’s in it for you….

• Achieve your targets and enjoy uncapped incentives. 
• We offer extensive learning and development opportunities to help you advance your career 
• Enjoy discounts on merchandise at all Mr Price Group stores, including Mr Price, Mr Price Home, Mr Price Sport, and Miladys 
• After one year of permanent service, you can join our share scheme and become a part-owner in the success of the company. Build your financial security with the long-term growth of your shares.  
• Vibrant work environment - join a dynamic and energetic team where every day is a new adventure
• Health and wellness programs: stay healthy and happy with our comprehensive wellness programs and benefits 
• Recognition and rewards: get recognized and rewarded for your achievements with our exciting incentive programs       

Qualifications

• Grade 12 
• 6 - 12 months experience in collections within a call centre environment 
• Understanding of the life-cycle of an account and the collection process
• Knowledge of NCA requirements pertaining to collections and credit control
• Strong negotiation skills 
• Excellent communication skills  

go to method of application »

Job Description

• The Group Internal Communications Manager is responsible for connecting Mr Price Group associates to the company's strategy, performance, and culture by developing and executing internal communications to drive higher levels of engagement and strengthen the connection between the brand and associates. 

Responsibilities

Group Brand Custodian:

• Connecting associates to the Group vision, purpose , strategy and activities through clear messaging by means of various projects, to drive engagement within the Group.
• Responsible for ensuring all associates are connected to the brand.
• Maintain a powerful, distinctive group brand positioning supporting Top Employer status

Communications

• Lead and co-ordinate creative direction of all content (written/AV) of key strategic and People messaging to the Group.
• Maintain and grow communication channels for the targeted audience for effective communication.
• Support the design, development, delivery and management of clear, concise and compelling communications related to change initiatives
• Ensure all Mr Price Group associates are well informed regarding key business news, initiatives and polices to drive positive engagement
• Implement effective processes for determining relevant and appropriate communication to associates
• Set strategic communication plans for group and People messaging - execute and co-ordinate respective comms calendars

Content Creation

• Responsible for creating content for Group and People Communications (video, written & website content)
• Execute copy writing across all content and ensure consistent and appropriate brand CI is implemented
• Control effective processes for content creation, briefing and compliance

Roadmap Execution  

• Build and execute the comms roadmap is built around 5 pillars: Celebrate, Perform, Engage, React and Deliver.
• Drive the function’s goal of delivering strategic messaging as opposed to generic corporate communication.

Connectedness:

• Create improved processes for group wide co-ordination of teams and messaging
• Create content which builds broader understanding of the business for all associates

Integrated reporting

• Lead copy writing of the full annual integrated report
• Build and deliver content of integrated report            

Qualifications

• Degree in Public Relations, Marketing, or Copywriting
• Minimum 8 years’ experience in communications/marketing/copy writing in a corporate environment. Preferably a retail environment.

Specific knowledge                                  

• High proficiency in written and verbal communication. Advanced computer skills (Prezi, Canva and/or Power Point)
• Deep understanding of Mr Price Way and broader business culture
• Strong relational and people Skills
• Creative (graphic design, editing or indesign software knowledge)
• Creative production skills (filming locations, narrative building, creative messaging)

go to method of application »

Job Description

• The key focus of this role will amongst others include collecting overdue installments, negotiation of payoff deadlines, and investigation and resolution of discrepancies

Responsibilities

• Effectively fielding calls from arrears customers to collect on overdue installments for all lending products.
• Efficiently processing customer refunds, processing and reviewing account adjustments
• Resolving client discrepancies and short payments 
• Accurately updating customers’ personal, employment and contact information to maintain their details 
• Effectively rehabilitating customers through excellent customer service standards 
• Deal efficiently and accurately with all queries and complaints from customers or stores, and ensuring they are timeously resolved.

What's in it for you? 

• Uncapped incentive when your targets are achieved
• Achieve your targets and enjoy uncapped incentives. 
• We offer extensive learning and development opportunities to help you advance your career 
• Enjoy discounts on merchandise at all Mr Price Group stores, including Mr Price, Mr Price Home, Mr Price Sport, and Miladys 
• After one year of permanent service, you can join our share scheme and become a part-owner in the success of the company. Build your financial security with the long-term growth of your shares.  
• Vibrant work environment - join a dynamic and energetic team where every day is a new adventure
• Health and wellness programs: stay healthy and happy with our comprehensive wellness programs
• Recognition and rewards: get recognized and rewarded for your achievements with our exciting incentive programs       

Qualifications

• Grade 12 
• 6 - 12 months experience in collections
• Strong negotiation skills 
• Excellent communication skills 
• Knowledge of NCA requirements pertaining to collections and credit control
• Understanding of the life-cycle of an account and the collection process

go to method of application »

Job Description

• A Store Manager will lead a team of passionate associates in maximizing store sales/turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store.

Responsibilities

• Promote sales. 
• Manage stock, and control expenses to meet business targets. 
• Achieve and/or exceed the required targets that are set out for the store. 
• Use store resources effectively to maintain the productivity of the store. 
• Encompass a thorough knowledge of stock and management of policies and procedures. 
• Act as the custodian of all company policies and procedures to ensure standards are met. 
• Assume accountability for the management and the training of all staff. 
• Maintaining the company culture by treating staff in a respectful and professional manner. 
• Ensure all interaction with customers results in an above-average customer service level. 
• Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards. 

Qualifications

• Matric / Grade 12, Mathematics an advantage 
• 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail  environment. 
• Excellent business English, both verbal and written  
   

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Job Description

• We are excited to invite you to join the Mr Price Group Store Manager Talent Pool for our Mr Price Cellular Stores! 
• By joining this talent pool, you will be among the first to be considered for upcoming Store Manager positions for Mr Price Cellular in the below areas: 
• The Store Manager will lead and manage the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets, innovation initiatives and customer service standards are met and exceeded.                                                             

Responsibilities

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the store.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorise write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.                            

Sales Growth & Profitability:

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness. This may include:- In-store marketing, competitor shopping. Drive credit, Insurance, Mobile and Cellular performance to achieve the agreed budget                         

Risk Management:

• Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring)  reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.                               

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

Innovation:

• Ensure implementation of Innovation initiatives from Head Office (Mpos, MRP Empower, E-docs and Money Hub) to delight our customers and improve in-store processes in a more efficient manner.                                                                                                                                                                                         

Qualifications

• NQF level 4 (Grade 12) or equivalent
• 3 years' experience in a store management position
• Sales & service management, budgeting, computer literacy, communication skills
• Retail trade, brand, customer service, cellular, mobile, new accounts, and insurance product understandin