Hot Jobs at Mr Price Group

Job Description

• The purpose of this role is to drive employee engagement in Operations by partnering with business leaders to define and implement relevant and appropriate people plans. The key focus of this role will amongst others include but not be limited to organisation effectiveness, talent management, building capabilities and facilitating the delivery of Mrpmoney’s strategic HR priorities through a defined and appropriate strategy.  

Responsibilities

Recruitment, Selection & Induction

• Assists recruitment facilitator with end to end recruitment process to ensure the best possible talent is hired within an acceptable time frame. Ensure all new entrants are properly inducted in line with the operations induction program to ensure all new associates are aware of company policies, procedures and ways of doing. 

Employee Relations:

• Advises and guides line managers and associates on consistent application of the disciplinary and grievance processes. Facilitates disciplinary hearings, grievances, and appeal hearings. Represents mrpmoney at the CCMA on ER dispute resolution.

Performance Management

• Facilitates performance improvement plans for under performers as identified by line management. 

Training and Development

• Work collaboratively with L&D to bring to life a talent agenda that supports business success

Reports

• Trend Analysis - analyzing data and identifying people related trends.
• Contribute to the monthly Board pack report and present it at monthly meetings

Employee Wellness

• Co-ordinates with stakeholders the employee wellness initiative and drive the wellness programs for a success in the contact center and stores.

Qualifications

• Diploma or Degree in Human Resources or Industrial Psychology.
• 3 - 5 Years in a similar role.
• Labour Legislation.
• Conciliation, Mediation & Arbitration.
• Disciplinary Procedures.
• Talent Management & Recruitment Best Practices.
• Knowledge of Store Operations and Contact center.

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Job Description

• Are you an excellent communicator with great telephone and email etiquette? Do you have an affinity for troubleshooting computer and peripheral device problems? Do you have basic networking skills? 
• Then our position within our Service desk is a great first step into the IT field for you. 

Responsibilities

• Providing telephonic and email 1st line support and troubleshooting to all computer users at all Stores, within the Mr Price Group 
• Liaise with external service providers to escalate problems where required 
• Support our suppliers who use our software. 
• You will be required to work a maximum of 40 hours, over a maximum of 5 days per week including Saturdays and Sundays. 
• You would be required to work an 8-hour shift in line with the Service Desk operating hours. 
• Your own reliable transport is preferred. 

Qualifications

• Grade 12 
• IT diploma/ Certificate 
• At least 1 year in an IT or Helpdesk environment 
• The technical skills required are just a good general knowledge of computer hardware and software. Knowledge of our POS system would be a major advantage 
• Strong verbal and written communication skills 
• Excellent interpersonal and customer-facing skills Strong administration skills 
• Strong ability to work accurately with attention to detail 
• Familiarity with MS Office products 
• A high level of confidentiality 

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Job Description

• An Assistant Manager is accountable for relieving the Store Manager in their absence and assists in maintaining company standards of housekeeping, merchandising, shrinkage control, discipline, and security.

Responsibilities

• Banking of money 
• Relieve store manager 
• Maintain company standards of housekeeping, merchandising, shrinkage control, discipline, and security 
• Ensure compliance of all company procedures 
• Assist store manager in management of staff
• Ensure front end controls are in place 
• Oversee the cash office 
• Minimize stock loss Customer Service 
• Introduce sales initiatives to reach store targets

Qualifications

• Matric / Grade 12 (Mathematics an advantage) or NQF Level 4 
• Previous experience managing people 
• Previous experience managing a department 
• Previous clothing retail experience would be highly advantageous 
• Strong communication skills 
• Strong admin skills 
• Decision maker
• Organizational skills 
• Planning 
• Maintain productivity
• Leadership 
• Enthusiastic
• Ethical and great integrity 
• Honesty 
• Proactive 
• Self-motivated

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Job Description

• A Store Manager will lead a team of passionate associates in maximizing store sales/turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store.

Responsibilities

• Promote sales. 
• Manage stock, and control expenses to meet business targets. 
• Achieve and/or exceed the required targets that are set out for the store. 
• Use store resources effectively to maintain the productivity of the store. 
• Encompass a thorough knowledge of stock and management of policies and procedures. 
• Act as the custodian of all company policies and procedures to ensure standards are met. 
• Assume accountability for the management and the training of all staff. 
• Maintaining the company culture by treating staff in a respectful and professional manner. 
• Ensure all interaction with customers results in an above-average customer service level. 
• Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards. 

Qualifications

• Matric / Grade 12, Mathematics an advantage 
• 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail  environment. 
• Excellent business English, both verbal and written  

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Job Description

• With broad generalist Human Resources experience at a senior level, you will be expected to bring demonstrable strategic people experience along with the ability to drive a culture of high-performance collaboration and trust.  You will partner with Group HR specialist teams to deliver strategic group HR imperatives. 

Responsibilities

• Lead the development and execution of short and long-term people strategy to achieve targeted KPI’s in line with strategic business objectives.
• Partner with the Senior Leadership team of the division, through providing leadership support, contributing to the divisional strategy, and collectively agreeing on the direction of the people strategy and priorities.
• Lead talent forecasting, recruitment and on boarding in line with current and future business requirements. Oversee the implementation and management of reward and recognition programs to attract, retain and motivate staff whilst ensuring internal equity and external competitiveness. 
• Lead and drive organisational design, training and development, succession planning, organisational culture (including Diversity and inclusion) and performance management imperatives to retain and grow top talent, manage poor performance and meet current and future human capital requirements.
• Oversee the management of change as it relates to people by driving the implementation and execution of change management processes
• Keep abreast of statutory requirements and industry best practices relation to Human Resources to understand changes in the employee/ workforce landscape, maintain and enhance HR frameworks and mitigate risks and compliance with employment legislation
• Contribute to management/ board reports on the overall health of human capital and progress on related projects.
• Manage employee relations policies, procedures, and practices to ensure consistency and fair employee relations practices are in place across the organisation.

Qualifications

• A completed Degree majoring in Human Resources, Industrial Psychology
• 7+ Years of HR Business Partnering experience with at least 2+ years at a Senior HR management level
• Financial planning and budgeting, Process knowledge, People management, Disciplinary processes, Labour scheduling, Policy and procedures, Communication skills, Leadership and development skills, Analytical ability, Labour relations & legislation, Strategy development

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Job Description

• A Store Manager will lead a team of passionate associates in maximizing store sales/turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store.

Responsibilities

• Promote sales. 
• Manage stock, and control expenses to meet business targets. 
• Achieve and/or exceed the required targets that are set out for the store. 
• Use store resources effectively to maintain the productivity of the store. 
• Encompass a thorough knowledge of stock and management of policies and procedures. 
• Act as the custodian of all company policies and procedures to ensure standards are met. 
• Assume accountability for the management and the training of all staff. 
• Maintaining the company culture by treating staff in a respectful and professional manner. 
• Ensure all interaction with customers results in an above-average customer service level. 
• Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards. 

Qualifications

• Matric / Grade 12, Mathematics an advantage 
• 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail  environment. 
• Excellent business English, both verbal and written  

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Job Description

• Support and assist the store manager in managing the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.                                                                                                                                                                                                            

Responsibilities

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Assist with authorising write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.                               

Sales Growth & Profitability:

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Monitior, review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Keep abreast of new opportunities to increase sales and brand awareness. This may include: in-store marketing, competitor shopping. 
• Drive credit, Insurance , Mobile and Cellular performance to achieve the agreed budget.

Risk Management:

• Assist the store manager to conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.               

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.                               

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.                                      

Qualifications

• NQF level 4 (Grade 12) or equivalent.
• 3 Years' Experience in Retail (Management Experience Advantageous).
• Understanding of Sales & Service Management.
• Budgeting Skills.
• Computer Literate.
• Good Communication Skills
• Understanding of Retail Trade.
• Brand, customer service , cellular, mobile, new accounts, and insurance product understanding.

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Job Description

• Mr Price Lesotho - Likila Centre, Butha Buthe:- Lead and manage the daily operations of your store to ensure that the overall objectives which include store targets, innovation initiatives, and customer service standards are met and exceeded.    

Responsibilities

Stock Management: 

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorize write offs, breakages, recalls and returns.     

Sales Growth & Profitability:

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness.                      

Risk Management: 

• Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.                               

Customer Experience Management: 

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.                              

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

Innovation: 

• Implement Innovation initiatives from Head Office to delight our customers and improve in-store processes.      

Qualifications

• Grade 12.
• 3 to 5 years' experience in a retail store management capacity.  
• Knowledge on sales & service management.
• Budgeting knowledge.
• Proficiency in MS Office.
• Effective Communication skills.
• Business understanding of retail trade, brand, customer & product.