Nedbank Group Limited is a bank holding company that operates as one of the four largest banking groups in South Africa. The company's shares have been listed on the JSE Limited since 1969. The group offers a wide range of wholesale and retail banking services through four main business clusters, namely Nedbank Corporate and Investment Banking, Nedbank Retai...
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Job Purpose
- To develop high level end to end design and Macro design in the context of the high level solution architecture to realise the business requirements. To perform consulting servicesto find suitable solutions tovarious business requirements
Job Responsibilities
- Make and validate recommendations based on cost and userabilty (feasibility).
- Deliver work products according to the agreed time lines and within agreed budget.
- Deliver proof of concepts to customers and obtain the necessary sign-off.
- Communicate new features to stakeholders through forums.
- Engage business stakeholders as per stakeholder lists as well as senior programmers, architecture delivering hardware, software and firmware support across domains (including production environments).
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
- Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
- Participate in research that will enable recommendations related to system software.
- Advise and make recommendation on what king of software and availability will be required (medium to high projects).
People Specification
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
- Matric / Grade 12 / National Senior Certificate
Preferred Qualification
- Bcom Information Technology
Essential Certifications
- Advanced Certification in relevant technologies where available
Minimum Experience Level
- 7 to 10 years Information Technology experience, of which 3-4 years in Systems Analysis and design experience.
Technical / Professional Knowledge
- Principles of project management
- Relevant design tools
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Research methodology
- Role relevant related technologies
- System Development Life cycle(SDLC)
- Systems Analysis and design
- Technical System Interfaces
- Testing principles and processes
Behavioural Competencies
- Collaborating.
- Compelling Communication
- Decision Making
- Driving for Results
- Influencing
- Innovation
- Technical/Professional Knowledge and Skills
Deadline:4th August,2025
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Job Purpose
- To lead and manage a team of administrators to register risk incidences and provide quality assurance; coaching and administrative support to Group Forensic Services and advisory services related to risk incidences to Nedbank; ensuring that risks are accounted for in terms of Nedbank Risk Management Policies.
Job Responsibilities
- Ensure increased awareness of fraud risk trends by sharing information and knowledge across teams within Group Forensic Services (GFS) and other.
- Manage, meet and delivery on stakeholder expectations.
- Create fraud awareness and exchange information on fraud trends identified during reporting of events and finalised investigations.
- Ensure optimal services provided to stakeholders and clarify escalation process, obtain additional information pertaining to specific cases.
- Ensure proper financing of the function by providing input into the formulation of the budget for cost centre, in line with Finance requirements, and based on planned deliverables.
- Ensure that deliverables for the year are achieved within planned budget.
- Ensure agreed targets are met and that hours are accounted for and billed as per transfer pricing agreement with stakeholders.
- Ensure an even spread of workload and improvement of efficiency.
- Ensure transformational targets are met.
- Contribute to a culture of transformation goals by participating in Nedbank culture building initiatives, business strategy, and CSI.
- Address issues raised in culture surveys.
- Deliver a worldclass service through others and create a client service culture.
- Achieve operational excellence.
- Add value to the business by generating innovative ideas.
- Improve team efficiency and effectiveness yearly by managing business performance.
- Meet timelines and ensure all SLAs are met.
- Scrutinise cases and ensure immediate action taken based on priority.
- Ensure cases captured on the case management system and files prepared for investigators, are completed accurately.
- Ensure cases are investigated by relevant team.
- Ensure team efficiency and improvement of performance.
- Manage and monitor administrative support service rendered to GFS.
- Manage performance of team members by implementing performance agreements and ensuring a clear vision.
- Mentor and coach staff on identified performance gaps.
- Ensure that Business Unit stays abreast in field of expertise and deliver on the expectations from stakeholders.
- Motivate team members to perform and contribute to the success of the business.
- Ensure an environment for optimal performance is created, identifying current and future training and development needs and recruiting and managing talent.
- Maintain a high performing team by identifying talent pool through career conversations and developing talent retention programmes.
- Ensure self and team members understand and embrace the Nedbank vision and values.
- Review completed investigation reports and ensure quality standards are met.
- Ensure all aspects of the reported case have been covered during the investigation, advise appropriate solutions and/or alternatives to be considered, ensure improved service delivery and analysing and vetting completed investigation reports by scrutinising findings and recommendations made by investigators.
- Compile management information on the number of reported cases that resulted in dismissals.
- Ensure that high-risk cases (cases of >R100 000 or cases of staff involvement) are captured accurately on the case management system.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Relevant Degree in Commerce/ Risk Management,Criminal Justice and Forensic Investigation
Minimum Experience Level
- 8 - 10 years experience in banking and/or financial institution and/or forensic and/or other investigations and/or legal environment and 2 years managing a team
- Experience in Case Management, legal documentation, or compliance processes within a financial institution or corporate environment
- Conducting thorough evaluations of client needs, risks, and resources.
Technical / Professional Knowledge
- Budgeting
- Change management
- Client service management
- Employee training/development
- Fraud investigation methodology
- Governance, Risk and Controls
- Legal Risk and practice management
- Money laundering
- Principles of project management
- Relevant regulatory knowledge
- Service level agreements
- Staff resource planning
- Strategic planning
Behavioural Competencies
- Coaching
- Continuous Learning
- Decision Making
- Inspiring others
- Guiding Team Success
- Planning and Organizing
Deadline:1st August,2025
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Job Purpose
- To fully comply with requirements for a Senior System Scheduler (Scheduler III). Provides the specialist role in terms of Planning; Auditing; Processes and Procedures and ensuring DRP compliance. Will understand and exploit the scheduling product features and will champion the implementation; documentation and training for these features. Is the authority source on all functions of the Scheduling team.
Job Responsibilities
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
- Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
- Ensure effective client relations by providing quality customer service
- Build relationships with business/users through regular customer meetings
- Ensure existing relationships with business/users are maintained by making sure customer requirements are understood
- Negotiate and agree requirements thorough engaging with the business/user
- Provide 2nd and 3rd level standby and support 24x7; 365 as per internal policies and processes
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
- Organize; coordinate and control flow of input and output data through entire production process by managing automated scheduling systems
- Create/set-up batch jobs/data runs as per business/user requirements
- Schedule batch processes via batch automation tools
- Ensure adherence and compliance of internal (scheduling) standards and procedures
- Ensure work is completed according to the plan through Scheduling and deploy/installations of code on ALL environments
- Deploy/install code via relevant toolset as per business/user requirements
- Solve problems by resorting service as soon as possible and ensuring no re-occurrences'Solve obstacles by investigating root cause ; identify possible solutions ; identify trends and provide solutions
- Ensure all batch runs are completed within specified batch windows
- Manage all exceptions as per internal policies and processes
- Ensure adherence and compliance of internal (scheduling) standards and procedures
- Ensure alignment and accuracy by auditing policies; processes ; batch processes and changes to schedules against internal standards; procedures and industry best practices
- Identify potential deficiencies though the Analyses and Auditing of batch processes; policies and procedures; and Design/project requirements.
- Ensure best practise/industry standard by Identifying gaps/potential improvements and propose possible solutions
- Participate in internal project by planning ; running and managing internal projects
- Provide advice on improved efficiency through analysing; recommending and implementing changes to hardware and software infrastructure; policies; procedures; methods and documentation
- Ensure work completed as per agreed time frames with user/requestor
- Ensure accurate management reporting and decisions making by compiling and distributing accurate data
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Computer Professional Education/IT diploma or equivalent or relevant experience
Minimum Experience Level
- 8-10 years IT Operations and Support experience
- 4 years IT Operations and Support experience
- 4-5 years scheduling experience
Technical / Professional Knowledge
- Administrative procedures and systems
- Banking knowledge
- Banking procedures
- Business principles
- Business terms and definitions
- Data analysis
- Governance, Risk and Controls
- Microsoft Office
- Principles of project management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Business writing skills
- Cluster Specific Operational Knowledge
- System Development Life cycle(SDLC)
- ITIL
- TCP/IP
- Information Technology concepts
- BMC Control Suite
- Control scheduling product
- COBIT
Behavioural Competencies
- Applied Learning
- Collaborating
- Customer Focus
- Initiating Action
- Work Standards
- Managing Work
- Technical/Professional Knowledge and Skills
Deadline:4th August,202
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Job Purpose
- To ensure financial transactions are processed within the agreed turn around times in terms of the laid down procedures and processes to effectively manage risk within the bank.
Job Responsibilities
- Prevent financial loss by ensuring accurate calculations and capturing.
- Action checks and balances of all payments made by reconciling all financial reports and bank statements on a regular basis.
- Meet stakeholders expectations by ensuring agreed Service Level Agreements (SLA's) are adhered to.
- Provide customer satisfaction and feedback by investigating and resolving outstanding queries/complaints within the agreed time frames.
- Build and maintain stakeholder relationships by meeting SLA's, providing feedback and taking corrective action where appropriate.
- Ensure accurate financial transactions by reconciling bank/impersonal accounts according to policies and procedures.
- Clear any unreconciled items by investigating and noting follow up if unresolved for audit trail purposes.
- Ensure work is completed to plan by taking ownership and accountability for tasks and activities.
- Check daily volumes and report irregularities in the work flow.
- Contribute to process enhancements by identifying opportunities for improvement.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure information is provided correctly to stakeholders by maintaining knowledge sharing with team.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
- Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
- Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
Minimum Experience Level
- 2-3 years experience working in financial, risk and process management environments.
Technical / Professional Knowledge
- Administrative procedures and systems
- Banking knowledge
- Banking procedures
- Business principles
- Business terms and definitions
- Data analysis
- Governance, Risk and Controls
- Relevant software and systems knowledge
- Business writing skills
- Cluster Specific Operational Knowledge
Behavioural Competencies
- Building Customer Loyalty
- Earning Trust
- Decision Making
- Initiating Action
- Stress Tolerance
- Work Standards
- Continuous Improvement
- Managing Work
Deadline:1st August,2025
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Job Purpose
- To support and maintain the data warehouse in line with the data model; metadata repository and to provide business intelligence analysis through performing strategic and operational support.
Job Responsibilities
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
- Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
- Deliver work according to customer expectations by prioritizing; planning and implementing requirements.
- Utilize resources by adhering to standards; policies and procedures.
- Align and continuously improve set processes by identifying innovation opportunities.
- Identify and mitigate risk by executing within governance.
- Resolve incidents by logging and tracking through correct channels Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
- Structure data into compliance standards by adhering to metadata governance procedures according to Nedbank documented standards and formats.
- Manage final transformed data content by complying to prescribed standards for reviewing and publishing.
- Assist/govern population of datamart and metadata repository by complying to standards; systems; processes and procedures.
- Support business units by providing consulting services that delivers data and information relevant to their business
- Contribute to internal/external information sharing sessions by attending formal and informal meetings.
- Manage vendor relationship interactions by conforming to vendor management office guidelines and principles.
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Degree in Information Technology or Business Management, Mathematical/Statistics
Essential Certifications
- Data Management (DAMA) Certification, Certification/formal training in relevant technology
Minimum Experience Level
- 8 years relevant experience of which 3-5 years experience is in a data management /business role
Type of Exposure
- Built and maintained stakeholder relationships
- Client and Relationship Results
- Developed and Implemented Communications Strategy
- Improved Processes and Culture
- Manage internal process
- Managed Relationships
- Managed Self
- Supported Transformation, Change and continued Improvemen
Technical / Professional Knowledge
- Cloud Data Engineering (Azure , AWS, Google)
- Data Warehousing
- Databases (PostgreSQL, MS SQL, IBM DB2, HBase, MongoDB)
- Programming (Python, Java, SQL)
- Data Analysis and Data Modelling
- Data Pipelines and ETL tools (Ab Initio, ADB, ADF, SAS ETL)
- Agile Delivery
- Problem solving skills
Behavioural Competencies
- Coaching
- Communication
- Initiating Action
- Managing Work
- Quality Orientation
- Technical/Professional Knowledge and Skills
Deadline:5th August,2025
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Job Purpose
- To consult on and advise the business area regarding relevant domestic and international legislation; compliance and governance to ensure abidance to relevant codes; regulations and rules thereby minimising risk to and protecting the reputation of Nedbank.
Job Responsibilities
- Advise business on best practice for compliance by ensuring the business is educated on the compliance culture and by creating awareness around compliance implication of daily duties.
- Support the central function by assisting in developing of policies, procedures, frameworks and tools with specific focus on relevant risk legislation, for the benefit of the larger organisation.
- Define governance frameworks and ensure good governance practice.
- Ensure business committees operate according to required business governance standards through regular engagement.
- Assess committees adherence to the governance requirements.
- Ensure compliance standards are met and risks are mitigated.
- Identify, define and agree on the regulatory universe applicable for each relevant Business Unit, mitigating risks.
- Conduct compliance risk and control assessments (CRA's).
- Mitigate risk and applicability to business.
- Ensure that compliance risk is adequately addressed.
- Test whether the business control is effective and adequate and ensure that business policies contain the right content addressing legislative requirements.
- Advise business of changes and identify potential impact of these changes on the business.
- Influence the enhancement of business processes and methodologies.
- Prevent compliance breaches and reputational risk from occurring, which could result in financial penalties.
- Ensure awareness of business compliance status.
- Promote and facilitate cross Cluster engagement, manage and improve business efficiencies.
- Engage with stakeholders on findings of compliance risk and control assessments.
- Enable management to make informed decisions and prevent compliance breeches.
- Ensure that stakeholder relationships are effectively managed.
- Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders' businesses.
- Stay abreast of developments in field of expertise, ensuring personal and professional growth.
- Understand and embrace the Nedbank vision and values, leading by example.
- Ensure upskilling and effective handover to relevant responsible person.
- Manage performance through training, development and addressing poor performance via HR channels.
- Educate self-regarding business, through engagement, meetings, procedures and policy awareness.
- Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- LLB
- Post Graduate Diploma in Compliance Risk Management
Preferred Certifications
- Compliance Institute of South Africa (CISA)
Minimum Experience Level
- 5-8 years in a senior compliance/risk/governance role within the Financial Services industry
Technical / Professional Knowledge
- Relevant Governance controls and regulatory knowledge
- Corporate Governance & Compliance
- Compliance reporting
- Archiving Documentation
- Policy & Procedural Knowledge
Behavioural Competencies
- 360° Decision Making
- Influencing
- Building Trusting Relationships
- Managing Work
- Quality Orientation
- Stress Tolerance
Deadline:4th August,2025
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Job Purpose
- To apply credit risk management principles and manage staff in order to minimize risk and impairment charges and to provide client services in support of Nedbank strategies taking into account geographic and legal nuances.
Job Responsibilities
- Apply expert knowledge and experience to provide world class service to our clients and to mitigate the bank`s risk.
- Manage reports through early actioning of exceptions and arrears and excesses.
- Manage daily activities of direct reports by monitoring the staff output.
- Suggest alternative funding solutions by making recommendations based on the credit policy guideline and the analysis based on the information provided.
- Adapt to changes in Legislation, economic and industry conditions by implementing the changes to credit policies, processes and systems where applicable.
- Manage and rehabilitate clients through assessing clients financials either through physical or virtual engagements and provide alternate funding solutions.
- Identify systems and process improvement initiatives by escalating for decisions to relevant stakeholders.
- Make correct credit decisions on a consistent and timeous basis first time round by complying to service level agreements.
- Demonstrate an understanding of client needs by providing feedback on application decisions based on Nedbank's risk appetite.
- Upskill stakeholders by sharing knowledge on service offerings and client needs.
- Guide and support internal stakeholders through formal or informal knowledge sharing.
- Collaborate with external stakeholders through regular communication and feedback.
- Action reports by monitoring, distributing and collating information.
- Manage and support direct reports by providing advise on strategies and/or deliverables.
- Utilize resources by allocating activities according to business needs.
- Interpret, analyse and draw logical conclusions on client information to assess level of risk by interpreting financial information within the ambit of banking regulations, and formulate client solutions.
- Resolve work challenges by initiating action plans in accordance with policies and procedures.
- Contribute to policy, procedures and standards enhancement by providing input/suggestions.
- Support the achievement of the business strategy, objectives and values by reviewing Nedbank plan and ensuring delivered systems, process, services and solutions are aligned.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
- Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.)
- Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
- Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and add value to Nedbank.
- Daily actioning of work queues to prevent escalation of risk.
- Effectively and efficiently manage team across the HR value chain including recruitment, performance management, retention of critical staff, succession planning and coaching and talent management.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Post Graduate Degree in finance or Business or Banking or insolvency related
- Diploma: Insolvency Law and Practice
- Business Rescue
Minimum Experience Level
- 10 years Credit Lending or Credit Risk experience in a Banking environment
- 10 years Managerial experience
Technical / Professional Knowledge
- Data analysis
- Governance, Risk and Controls
- Industry trends
- Principles of financial management
- Relevant regulatory knowledge
- Working with a group to identify alternative solutions to a problem
- Building and maintaining effective relationships with internal and external stakeholders
- Analysing and interpreting quantitative and qualitative data
- Relevant Nedbank policies and procedures
- Banking knowledge
Behavioural Competencies
- Driving for Results
- Decision Making
- Planning and Organizing
- Aligning Performance for Success
- Building Trusting Relationships
- Building Partnerships
Deadline:6th August,2025
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Job Purpose
- To analyse; interpret; collate and present financial and non-financial information in order to drive strategy; enable decision making and support Nedbank Business Units; as per the business strategy.
Job Responsibilities
- Prepare budgets and forecasts within turnaround times by gathering business requirements, understanding business trends, projecting forwards and making recommendations where appropriate.
- Prepare all monthly reports by collating data, creating reports, analysing and commenting on the results.
- Meet deadlines by working within the monthly strategic calendar.
- Build and maintain strong internal and external relationships by attending relevant meetings and regular communication.
- Build trusting professional relationships by sharing professional knowledge, meeting deadlines and providing high quality work.
- Ensure all general ledger entries are accurate and correctly posted and approved by checking daily reports, performing quality control checks and querying incorrect postings.
- Perform quality control checks (daily and monthly process) by verifying data accuracy, proper authorisation and reconciling the general ledger accounts.
- Ensure compliance by following regulations, policies and procedures.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
- Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.
Essential Qualifications - NQF Level
Preferred Qualification
- Bachelor of Commerce: Accounting
Minimum Experience Level
- 3-5 years experience in Accounting and Financial Management,with 1-2 years experience in financial services
Technical / Professional Knowledge
- Administrative procedures and systems
- Banking procedures
- Business terms and definitions
- Cluster specific operations
- Data analysis
- Governance, Risk and Controls
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Business writing skills
Behavioural Competencies
- Applied Learning
- Communication
- Collaborating
- Initiating Action
- Work Standards
- Managing Work
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Job Purpose
- To provide client service by applying sound credit risk management principles through management of staff thereby enabling Nedbank to reduce the RRB impairment charge with the view to rehabilitate, in line with the business strategy.
Job Responsibilities
- Give an overview of the book by developing and preparing portfolio review presentations based on Management Information Systems (MIS).
- Ensure efficient work ethic and achievement of business unit strategies & goals by proposing innovative ideas to enhance Business processes that facilitate customer experience.
- Provide feedback monthly by drafting business reports as at month end.
- Build and maintain effective working relationships by attending regular staff meeting and team building sessions.
- Build strong relationships with bankers by providing upskilling advice on credit processes, policies and documentation.
- Build intellectual capital of the team by knowledge sharing with all stakeholders.
- Meet clients' expectations by resolving queries within turnaround times.
- Manage staff performance by monitoring daily activities of direct reports.
- Manage performance of the team by conducting on the job training, counselling and coaching.
- Manage efficiency of team delivery by drafting and implementing team's strategies.
- Manage default accounts timeously by obtaining acceptable repayment arrangements or handover portfolio to legal collections.
- Enhance policies and procedures by reviewing recommended submissions from other parties.
- Enhance processes by constantly seeking innovative improvements to the credit systems.
- Adapt to changes in Legislation by enforcing the compliance to the changes.
- Improve team performance by identifying staff performance gaps from assessment evaluations and analysing performance data from the Management Information System (MIS).
- Ensure clean audit in area of responsibility by enforcing adherence to bank policies, process and procedures and industry regulations.
- Implement sound credit risk management by providing advice on specialized credit risk matters to sales and direct reports.
- Develop client exit or rehabilitation strategies by conducting annual review of client facilities.
- Manage performance of staff by implementing performance agreements, ensuring a clear vision, agreeing on goals and objectives, providing regular feedback on performance, recognising and rewarding achievement and take appropriate corrective action where required.
- Mentor and coach staff on identified performance gaps by discussing these performance gaps and agree on appropriate action to be taken.
- Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
- Address issues raised in culture surveys by participating in the development and implementation of action plans.
- Create a client service culture through various required interventions.
- Support and encourage staff to participate and support corporate responsibility initiative.
- Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
- Encourage team to generate innovative ideas and share knowledge.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Degree - BCom or BTech
- Diploma in Credit
Minimum Experience Level
- 5 years in Banking within Credit environment
- Min 3 years in risk management environment evaluating current and prospective clients' financial statements and credit reports to determine their ability to honour debt obligations
- Firm understanding of legalities associated with lending and collateral
- 1 -2 years' experience in a Team Management/ Supervisory position, would be advantageous
- Proven track-record of managing a large book
Requirements
- Valid Drivers license and own reliable transport
- Must be prepared to travel
Technical / Professional Knowledge
- Business administration and management
- Change management
- Client service management
- Communication Strategies
- Financial Accounting Principles
- Governance, Risk and Controls
- Organisational systems
- Principles of project management
- Strategic planning
- Management information and reporting principles, tools and mechanisms
Behavioural Competencies
- Building Partnerships
- Coaching
- Communication
- Customer Focus
- Driving for Results
- Selecting Talent
Deadline:7th August,2025
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Job Purpose
- To assist the cluster compliance function with the coordination; facilitation and management of the Compliance function for the Division through oversight and advisory, reporting and developing networks; providing advice to minimise regulatory; reputational and compliance risk and endeavour to avert potential litigations/ penalties and ultimately increase shareholder value for the bank.
Job Responsibilities
- Assist the cluster / business unit's compliance function to set an annual budget.
- Provide guidance to relevant cluster's with regard to compliance and monitoring risks by providing support or offering expert advice to compliance officers.
- Review reports and provide input for all stakeholder engagements.
- Compile reports for the various governance forums and Exco
- Present findings and engage business on mitigation of compliance risks.
- Assist with providing direction and support to the compliance officers through alignment to the standards, processes and procedure and where possible identify and recommend opportunities for enhancements.
- Maintain effective internal and external stakeholder relationships and mutually beneficial partnerships.
- Effectively and efficiently manage the team across the HR value chain including recruitment, performance management, retention of critical staff and succession planning.
- Motivate staff to perform and contribute to the success of the business by creating an environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision-making processes.
- Keep abreast of developments in field of expertise, including legislation and other industry changes that impact on role by reading relevant newsletters and websites and attending sessions to remain current.
- Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and Corporate Social Initiatives (CSI).
- Participate in developing, implementing and addressing issues raised in culture surveys to improve results.
- Ensure transformational targets are met.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- LLB
- Post Graduate Diploma in Compliance Risk Management
Preferred Certifications
- Compliance Institute of South Africa (CISA) - preferred, not essential
Minimum Experience Level
- 8+ years appropriate and relevant compliance experience within the financial services industry
Technical / Professional Knowledge
- Relevant regulatory, compliance and risk legislation
- Compliance reporting
- Governance and Compliance in Banking
- Legislation Knowledge (e.g. BEE, POPI, etc.)
- Auditing
- Corporate Governance & Compliance
Behavioural Competencies
- Adaptability
- Building Partnerships
- Building Networks
- Delegation and Empowerment
- Execution
- Influencing
Deadline:4th August,2025
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Job Purpose
- To provide financial expertise and wealth creation advice to Nedbank clients in order to make Nedbank the great place to bank.
Job Responsibilities
- Analyse clients’ financial statuses to determine their expenses, income, insurance coverage, financial objectives, tax status, risk tolerance, or other information needed to develop a bespoke financial plan.
- Examine and suggest financial solutions and strategies for the financial plan (plan for life).
- Assist clients in implementing their plans and carry out financial transactions.
- Review clients’ portfolio's and plans on a regular basis to customize the financial plans according to clients’ changing life or economic circumstances, needs and requirements.
- Maintain updated knowledge of regulations, practices and financial products in order to maintain fit and proper status.
- Demonstrate an understanding of structuring, presenting and reviewing financial plans to individuals and legal entities.
- Displays knowledge of approved products and services and be able to continuously up-skill oneself on product and industry development.
- Understand the appropriate rules and regulations of the industry and the bank and the application thereof, maintaining full compliance.
- Building a sustainable and profitable practice.
- Participate and attend all business engagements to build and strengthen relationships.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Diploma
Essential Qualification
- FSCA Qualification is essential
Preferred Qualification
- Certificate: Financial Planning
Minimum Experience Level
- Role specific / 1 - 5 years Financial Planning experience
Technical / Professional Knowledge
- Administrative procedures and systems
- Data analysis
- Relevant software and systems knowledge
- Relevant regulatory knowledge
- Banking knowledge
- Banking procedures
- Cluster Specific Operational Knowledge
- Business principles
- Business terms and definitions
- Governance, Risk and Controls
Behavioural Competencies
- Sales Disposition
- Building Trusting Relationships
- Energy
- Adaptability
- Continuous Learning
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Job Purpose
- To provide client service by applying sound credit risk management principles with approved credit mandates through management of a designated portfolio of clients across multiple products enabling Nedbank to reduce the cluster impairment charge with the view to rehabilitate the client, in line with the business or individual turnaround strategy.
Key Deliverables
- Credit and Credit Risk assessment and collections of arrears/excesses of all products namely Current Accounts, Savings Accounts, Home Loan accounts, Commercial & Industrial Property, Personal Loan accounts, Term loans and Asset Based Finance {motor vehicles/yellow} goods.
Job Responsibilities
- Approve annual review of facilities by making decisions based on the credit risk policy guideline and credit norms in conjunction with relevant Nedbank strategy and the analysis based on the information provided.
- Analyse/Assess individual and juristic financial statements.
- Develop client exit or rehabilitation strategies by conducting inter-alia review of client facilities.
- Ensure policies and processes are followed within mandated signatories including checking and confirming the sign-off.
- Ensure policies and procedures are followed by reviewing recommended submissions from other parties.
- Manage default accounts timeously by obtaining acceptable repayment arrangements or handover portfolio to legal collections.
- Approve funding by making decisions based on the credit risk policy guideline and credit norms in conjunction with relevant Nedbank strategy and the analysis based on the information provided.
- Give an overview of the book by developing and preparing portfolio review presentations based on Management Information Systems (MIS).
- Adapt to changes in Legislation by enforcing the compliance to the changes.
- Ensure clean audit in area of responsibility by enforcing adherence to bank policies, process and procedures and industry regulations.
- Implement sound credit risk management by providing advice on specialized credit risk matters to cross functional teams and direct reports, where applicable
- Recommend enhancement to processes by constantly seeking innovative improvements to the credit systems.
- Motivate staff where applicable to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes
Minimum Experience Level
- Minimum 5 years' experience in a Credit role in a Banking environment
- Minimum 5 years' experience Analysing and Assessing individual and juristic financials.
Preferred Qualification
- Successfully compelted NQF Level 6 of Higher in a Finance or Credit-related field
Technical / Professional Knowledge
- Business administration and management
- Change management
- Client service management
- Communication Strategies
- Financial Accounting Principles
- Governance, Risk and Controls
- Organisational systems
- Principles of project management
- Strategic planning
- Management information and reporting principles, tools and mechanisms
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Job Purpose
- To manage a team of credit support officers to effectively act upon their responsibilities of providing administrative duties and support to their stakeholders.
Job Responsibilities
- Ensure that staff are adequately skilled and enabled to perform their duties optimally to achieve expected results.
- Implement efficiencies to enable the business to focus on client value adding activities which in turn will have a financial uplift.
- Ensure that quality and turnaround standards, as defined by service level agreements or legislation, are met and exceeded by monitoring and tracking monthly reports and taking mitigating action where necessary.
- Enable team to achieve established targets by planning and monitoring performance, identifying obstacles and taking necessary mitigating action.
- Continually optimise efficiency by identifying and exploring effective productivity, project management and innovation.
- Build sustainable stakeholder relationships and satisfaction by identifying and understanding their requirements through continuous collaboration and engagement.
- Build trusting relationships with subordinates, manager and peers by holding regular meetings and feedback sessions, ensuring effective staff management and motivation including resource and capacity planning.
- Conduct and implement regular workforce planning by measuring and monitoring volumes and efficiencies and implementing contingencies.
- Ensure appropriate distribution of workload by allocating outcome based tasks in terms of skill sets and requirements.
- Ensure quality decisions are made by encouraging the gathering of relevant information, facilitating dialogue within the team and driving the a culture of solution, rather than problem, orientation.
- Manage performance of staff by implementing performance agreements, ensuring a clear vision, agreeing on goals and objectives, providing regular feedback on performance, recognising and rewarding achievement and take appropriate corrective action where required.
- Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.
- Achieve operational excellence by supporting the implementation of business optimisation improvement through sharing of team ideas and knowledge.
- Continually align business requirements by ensuring all policies and processes are known and followed.
- Authorisation and verification of role specific activities in line with mandates and policies.
Management of credit administrative tasks include but is not limited to:
- Managing the distribution and execution of D365 cases.
- Manage processes related to client letters and notifications such as excess, breach, dormant, etc.
- Managing client limit calculations and ensuring accurate system updates.
- Management of exception reports.
- Managing and verifying of Moody’s financial spreading, credit ratings and debtors’ analysis.
- Authorising and managing of GBC authorisation requests.
- Handling the audit confirmation workflow and associated volumes.
- Moodys financial spreading, including assumption projections if required.
- Management of debtors’ analysis and measurement of debtor & stock covenants.
- Managing ACM processes related to facilities and mitigants.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- NQF Level 6 or Higher in a Financial or Accounting related field
Minimum Experience Level
- Minimum 5 Years' Credit or Credit Administration experience within a Banking environment
- 3 Years' Financial Statement Analysis experience
Technical / Professional Knowledge
- Client Service Management
- Financial Accounting Principles
- Business administration and management
- Governance, Risk and Controls
- Communication Strategies
- Operations planning
- Policy & Procedural Knowledge
Behavioural Competencies
- Driving Innovation
- Business Acumen
- Customer Focus
- Continuous Improvement
- Decision Making
- Building Customer Relationships
Deadline:7th August,2025
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Job Purpose
- To support and maintain the data warehouse in line with the data model; metadata repository and to provide business intelligence analysis through performing strategic and operational support.
Job Responsibilities
- Structure data into compliance standards by adhering to metadata governance procedures according to Nedbank documented standards and formats.
- Manage final transformed data content by complying to prescribed standards for reviewing and publishing.
- Assist/govern population of datamart and metadata repository by complying to standards, systems, processes and procedures.
- Support business units by providing consulting services that delivers data and information relevant to their business.
- Contribute to internal/external information sharing sessions by attending formal and informal meetings.
- Manage vendor relationship interactions by conforming to vendor management office guidelines and principles.
- Deliver work according to customer expectations by prioritizing, planning and implementing requirements.
- Utilize resources by adhering to standards, policies and procedures.
- Align and continuously improve set processes by identifying innovation opportunities.
- Identify and mitigate risk by executing within governance.
- Resolve incidents by logging and tracking through correct channels.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
- Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
- Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Degree in Information Technology or Business Management, Mathematical/Statistics
Essential Certifications
- Data Management (DAMA) Certification, Certification/formal training in relevant technology
Minimum Experience Level
- 5 to Years experience in the following:
- Data Analysis, Data provisioning/profiling
- Data Warehousing Principles & Processes
- Some basic understanding of data modelling as well.
- Understanding of Meta data and ETLs (Extract/Transform/Load)
- Strong SQL
- Programming or scripting in Python and or Java
Technical / Professional Knowledge
- Administrative procedures and systems
- Banking knowledge
- Banking procedures
- Business principles
- Business terms and definitions
- Data analysis
- Governance, Risk and Controls
- Microsoft Office
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Business writing skills
- Cluster Specific Operational Knowledge
Behavioural Competencies
- Coaching
- Communication
- Initiating Action
- Managing Work
- Quality Orientation
- Technical/Professional Knowledge and Skills
Deadline:6th August,2025
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Job Purpose
- To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value
Job Responsibilities
- Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
- Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
- Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
- Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
- Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities.
- Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
- Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
- Be proactive in client interaction by adding value through financial solutioning.
- Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives.
- Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio.
- Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
- Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
- Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable.
- Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders.
- Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action.
- Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
- Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
- Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
- Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- BCom (Financial Management/ Accounting)/ BSc Agri)
Minimum Experience Level
Technical / Professional Knowledge
- Communication Strategies
- Negotiation skills
- Governance, Risk and Controls
- Relevant regulatory knowledge
- Data Analysis and Interpretation
- Relevant software and systems knowledge
Behavioural Competencies
- Account Planning
- Targeting Sales Opportunities
- Driving Successful Customer Engagements
- Sales Negotiation
- Business Acumen
- Building Trusting Relationships
Deadline:6th August,2025
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Job Purpose
- To manage staff and operational functions for Nedbank by advising clients and stakeholders on products; processes; systems to meet business objectives.
Job Responsibilities
- Meet business deadlines by ensuring that processes are completed on time and accurately.
- Manage capacity to meet service delivery standards by making sure that staff receive relevant training to manage their client portfolio.
- Manage business systems by making the necessary changes and enhancements.
- Build and maintain relationships with clients and service providers (internal & external) by attending business meetings.
- Share information and knowledge with stakeholders' peers through meetings and discussions.
- Manage the Service Level Agreements by ensuring that deliverables meet clients' expectations.
- Engage internal stakeholders by regular communications. and ongoing networking sessions.
- Ensure that compliance regulations are in line with Nedbank standards.
- Ensure that systems and processes are operational and in line with external and internal audit requirements.
- Monitor bank reports and credit reports daily to manage risk appropriately within mandates.
- Drive and participate in product development by liaising with vendors and Group Technology.
- Optimise efficiency and embed correct values by ensuring direct reports understand and support Nedbank's vision, values and strategy and are measured on delivery against these.
- Manage performance of reports and hold them accountable for managing the performance of their reports by implementing performance agreements, ensuring a clear vision, agreeing on goals and objectives, providing regular feedback on performance, recognising and rewarding achievement and take appropriate corrective action where required.
- Identify relevant development needs by assessing own performance and behaviour through formal and informal feedback.
- Drive to execute own and direct reports planned development by attending learning, seeking coaching or other industry or technical learning events and opportunities.
- Maintain a capable high performing team by identifying a talent pool through conducting career conversations and utilising the talent grid principles and developing talent retention programmes.
- Build depth of skills and knowledge in the team of managers by sharing knowledge and insight with team members, ensuring mentoring, coaching and day to day activities.
- Ensure continuous improvement goals are achieved by creating an environment whereby self, managers and team are encouraged to challenge the status quo by initiating constructive debates about work practices and areas for improvement.
- Improve productivity and reduce costs by improving work processes through offering innovative ideas and input and soliciting input from managers and teams.
- Ensure transformational target are met through consideration of targets during the staff recruitment, retention and training process and utilising suppliers listed on the preferred supplier list for department.
- Contribute to a culture conducive to the achievement of transformation goals and support business strategies that improve the corporate image by ensuring self, managers and team participation in Nedbank culture building initiatives.
- Participate and ensure managers encourage staff to participate and support corporate social responsibility initiatives for the achievement of business strategy.
- Ensure issues raised in culture survey are addressed and results are improved by ensuring action plans are created.
- Deliver a world class service through others by ensuring a client centric culture through required interventions.
- Identify areas of resource inefficiencies and promote optimisation through promoting multi-skilling and addressing capacity gaps by reviewing and improving work processes.
Essential Qualifications - NQF Level
Preferred Qualification
- Bachelor of Commerce: Business Management
Minimum Experience Level
- 5 - 8 years in operational process environment, 2 of which must be in managing a team
Technical / Professional Knowledge
- Business administration and management
- Change management
- Client service management
- Communication Strategies
- Diversity management
- Financial Accounting Principles
- Governance, Risk and Controls
- Principles of project management
- Relevant regulatory knowledge
- Strategic planning
Behavioural Competencies
- Aligning Performance for Success
- Decision Making
- Business Acumen
- Guiding Team Success
- Continuous Improvement
- Driving for Results
Deadline:1st August,2025
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Job Purpose
- To provide professional and efficient call services in order to optimise client experience for Nedbank clients and ensure continued relationships are created and maintained.
Job Responsibilities
- Adhere to the daily schedule to ensure that targets are met by following the work plan.
- Follow Nedbank processes and values such as honesty; integrity; accountability; respect and pushing beyond boundaries when answering calls and when dealing with internal and external relations.
- Escalate all unresolved queries to management by logging the case on the system.
- Answer 90% of all calls within 60 seconds (90/60) as per Service level Agreements (SLA) Generate lead targets required on a month to month basis by offering products to the clients.
- Prevent losses that may occur in the business by being vigilant and making sure all calls are logged correctly.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
- Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
- Keep up to date with risk standards by reading; understanding and completing the updated manuals every time they are sent out and agreeing to the terms.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
- Understand the nature of the client's query by reiterating the key points raised by the client.
- Give continuous feedback to management and the back office and ensure that stakeholders are also updated through communication of information required by the different stakeholders.
Minimum Experience Level
- 2 years or more contact centre experience.
- Must have insurance experience.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
Essential Qualification
- Certificate: Regulatory Examination / RE 5
Technical / Professional Knowledge
- Administrative procedures and systems
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Business writing skills
- Banking knowledge
- Banking procedures
- Cluster Specific Operational Knowledge
- Business principles
- Business terms and definitions
- Governance, Risk and Controls
Behavioural Competencies
- Building Customer Loyalty
- Communication
- Technical/Professional Knowledge and Skills
- Managing Work
- Adaptability
- Quality Orientation
go to method of application »
Job Purpose
- To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.
Job Responsibilities
- Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
- Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
- Improve results by tracking and analysing financial reports against agreed measures.
- Understand clients business and needs through proactive client relationship management according to portfolio mandate.
- Build relationships with internal stakeholders through communication and networking as determined by client needs.
- Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
- Complete tasks through planning and reviewing against set targets.
- Manage resources (time, processes and support teams) to optimize value against client expectations.
- Comply with risk standards,policies and procedures through training and development as required by group complianceframework
- Research and analyse information by using problem solving techniques to propose solutions for work challenges.
- Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
- Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
- Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
Preferred Qualification
- Degree in Business or Finance (e.g. BSc Economics, B Comm, Certified Associate of the Institute of Bankers) is preferred
- NQF Level 5 or Higher in a Financial or Business related field essential
- Matric / Grade 12 / National Senior Certificate
- Valid driver's license and own reliable transport is essential
Minimum Experience Level
- 2-3 years' Business Service experience in the financial sector a must
- 2-3 years’ experience in Business Acquisition essential
- 2-3 years' Relationship management experience would be an advantage
Technical / Professional Knowledge
- Banking knowledge
- Banking procedures
- Business Acumen
- Business principles
- Business writing
- Communication Strategies
- Data analysis
- Governance, Risk and Controls
- Microsoft Office
- Nedbank policies and procedures
- Nedbank vision and strategy
- Principles of financial management
- Principles of project management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Decision-making process
- Nedbank culture
- Cluster Specific Operational Knowledge
Behavioural Competencies
- Communication
- Energy
- Building Trusting Relationships
- Managing Work
- Sales Disposition
- Sustaining Customer Satisfaction
Deadline:1st August,2025
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Job Purpose
- To envision, lead and develop fit for purpose, integrated end- to end technical solutions across multiple technologies for the organisation, through inspirational technical leadership and visionary long-term thinking.
Job Responsibilities
- Analyse problems and formulate solution based on organisations boundaries, architectures and constraints:Needs to be achievable and operational, must push boundaries when required and continuously push for improvements.
- Take proposed solutions through relevant governance forums and obtain acceptance for solutions from relevant specialists (domain or technology).
- Collaborate and communicate and obtain buy-in from key stakeholders.
- Decomposition of the solution and assisting with the scheduling/sequencing work and identification of resourcing needs.
- Flesh out designs and contribute to functional and non-functional requirements.
- Assist software designers with lower level designs.
- Troubleshoot issues relating to technical delivery.
- Design with a holistic, robust and sustainable mindset.
- Apply a product management mindset (long term thinking).
- Keep abreast of the technical landscape on how it fits together.
- Understand constraints and risk and make the necessary trade-offs.
- Influence and negotiate with key stakeholders.
- Craft the end to end solution taking into consideration: people, technology, systems and data.
- Future proof end to end solutions as far as possible within the organisation constraints.
- Continuously build and enhance the technical assets that are touched by the solution to ensure long term sustainability.
- Support the achievement of the business strategy, objectives and values
- Stay abreast of developments in field of expertise
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities
- Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.)
- Participate and support corporate responsibility initiatives for the achievement of business strategy
- Seek opportunities to improve business processes, models and systems though agile thinking
Essential Qualifications - NQF Level
- Professional Qualifications/Honour’s Degree
Preferred Qualification
- BSc (Computer Science), BCom (Information Systems). Professional Qualification Level 6 (Look at new degree naming conventions)
Preferred Certifications
- Azure Architect OR AWS Architect certificates
Minimum Experience Level
- Min 8 Years experience in similar roles
Technical / Professional Knowledge
- IT Architecture
- IT Concepts
- Systems Analysis and design
Behavioural Competencies
- Technical/Professional Knowledge and Skills
- Decision Making
- Collaborating
- Innovation
- Influencing
- Managing Work
- Continuous Learning
Deadline:15th August,2025
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Job Purpose
- To provide value added payment administrative services and support to Nedbank internal stakeholders within the agreed turnaround times in terms of the laid down procedures and processes to effectively manage risk within the bank.
Job Responsibilities
- Minimise financial loss by verifying all payment transactions before processing the request.
- Meet standards for quality by adhering to the Service Level Agreements (SLA) and turnaround times.
- Minimise financial risk by ensuring accuracy of transactions captured on the banks systems.
- Prevent fraud and losses by adhering to mandates, authentication procedures and policies.
- Prevent financial loss by ensuring accurate calculations and capturing.
- Meet stakeholders’ expectations by ensuring agreed Service Level Agreements (SLAs) area adhered to.
- Provide customer satisfaction and feedback by investigating and resolving outstanding queries/complaints within the agreed time frames.
- Build and maintain stakeholder relationships by meeting SLAs, providing feedback and taking corrective action where appropriate.
- Highlight risk by reporting exceptions.
- Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders.
- Ensure that own contribution and participation contributes to the achievement of team goals.
Preferred Qualification
- Bachelor of Commerce: Accounting , Matric / Grade 12 / National Senior Certificate
- Systems Knowledge
- SAP & Ariba
Minimum Experience Level
- 5 years experience working in financial, risk and process management environments.
Technical / Professional Knowledge
- Administrative procedures and systems
- Banking knowledge
- Banking procedures
- Business principles
- Business terms and definitions
- Data analysis
- Governance, Risk and Controls
- Relevant software and systems knowledge
- Business writing skills
- Cluster Specific Operational Knowledge
Behavioural Competencies
- Building Customer Loyalty
- Earning Trust
- Decision Making
- Initiating Action
- Stress Tolerance
- Work Standards
- Continuous Improvement
- Managing Work
Deadline:6th August,2025
Method of Application
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