Hot Jobs at Standard Bank Group

Job Description

• To provide consolidated Management Information, financial reporting and detailed insights for PPB Group holistically that is relevant, incisive and timeous in order to optimise strategic decision making.
• Lead and drive the development of the necessary material needed for external result presentations and analyst meetings and prepare responses to analysts' queries as well as interactions with Investor Relations.
• Lead the consolidation and reporting of PPB Group holistic budgets, revised estimates and rolling forecasts. 
• Lead and drive the PPB Group narrative development for all internal and external business positioning, including analyst and investor engagements and Board discussions.
• Develop, drive and lead the change plan, including innovation, optimization, and change management across the continent for PPB Finance.

Qualification:

• Post Graduate Degree in Finance and Accounting
• CA(SA) required, 10 Years' post qualifying experience

Experience Required:

• More than 10 years understanding of the end-to-end Financial Value Chain in Financial Services, specifically Retail Banking
• Experience in consolidating large business reports and planning management information with detailed analysis and insights to direct strategic decision making on C-Suite level.
• The role requires previous experience in heading up a finance team and delivering key MIS to business unit.
• Experience and capability to lead and drive change management in a finance department or business unit
• Management Accounting reporting experience.
• Broad understanding of a business environment.
• Knowledge of financial analysis techniques.
• Construct, read and interpret financial statements.
• Computer literacy in well-known applications.
• Experience of industry key ratio comparatives.

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Job Description

• To provide a branch reception function by identifying the customer's needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards.

Qualifications

Minimum Qualification:

• NQF Level 5

Experience Required:

• Client Coverage
• Personal and Private Banking
• 1-2 years Branch banking and administrative experience, exposure to enquiries and query management.

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Job Description

• Provision of reporting, insights and analytics for Standard Insurance Limited across the customer journey (e.g. originations, premium collections, claims, service , retentions) in order to inform business decision making & strategy formulation.
• To enable the business to access and interpret reports and dashboards, and to efficiently and effectively utilise the available reporting tools.
• To drive the automation of relevant production reports to ensure efficiency and accuracy of reports.

Qualifications

Minimum Qualifications

• Type of Qualification: First Degree
• Field of Study: Information Technology
• Type of Qualification: Post Graduate Degree
• Field of Study: Information Technology

Experience Required

• 5-7 years
• This role requires at least 7 years of experience in customer data and information lifecycle with an understanding of BI technologies and practices. 
• Experience must include implementation of large-scale projects. 
• Experience in banking and insurance industry will be advantageous.

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Job Description

• To attend to any cash related matter (e.g., walk-in customers, ATM's) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.

Qualifications

Minimum Qualification: 

• NQF Level 5

Experience Required:

• Client Coverage
• Personal and Private Banking
• 1-2 years Branch banking experience, understanding the bank's laid-down policies and procedures related to telling / frontline support; bulk cash and ATMs
• Familiar with the legal aspects regarding cash handling
• Knowledge of other departments and their functions within a branch

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Job Description

• To grow, maintain and retain a portfolio of private banking customers in line with the segment value propositions, related initiatives and activities aimed at creating value for the client and the bank.

Qualifications

Minimum Qualifications

• Type of Qualification: First Degree (NQF7)
• Field of Study: Business Commerce

Experience Required
Affluent Clients

• Personal and Private Banking
• 5-7 years experience in sales, service, relationship management, credit applications and financial acumen (i.e., proven sales track record in the Financial service industry.)
• Sound knowledge of the Bank's laid down policies and procedures as it relates to the processing of customer transactions
• The ability to analyse customer needs by engaging with them, analysing their personal financial objectives as well as their current financial position
• Proactively promote a relationship-based offering through a primary point of contact, which meets the client expectations by providing personalized financial solutions in line with the client value proposition.
• Prepare and submit quality credit applications for evaluation and/or approval by Credit, where required or oversees the preparation of credit applications. Conducts credit reviews as and when required
• Analyse client’s financial information and formulates solutions on how to respond to a client’s needs and requirements accordingly (e.g., a client is experiencing a cash flow problem)
• Ensure that all clients in the portfolio meet the segmentation criteria as per defined parameters.

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Job Description

• To provide a branch reception function by identifying the customer's needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards.

Qualifications

Minimum Qualification:

• NQF Level 5

Experience Required:

• Client Coverage
• Personal and Private Banking
• 1-2 years Branch banking and administrative experience, exposure to enquiries and query management.

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Job Description

• To attract and acquire quality Third Party Fund Administration customers.
• To proactively manage a portfolio of high value Third Party Fund Administration customers by performing a proactive, mobile, value adding financial partnership role with the aim of growing and retaining these customers.
• To ensure effective execution of the sales tactical plan as defined by the Manager: Sales (Third Party Fund Administration) as well as on-boarding of new quality Third Party Fund Administration customers.

Qualifications

• Business Commerce Degree

Experience 

• 5-7 years Business Banking portfolio relationship management  and sales experience in the financial services industry

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Job Description

• To lead the investigation of illegal and fraudulent cases by setting monitoring systems and managing security threats identified through trend analysis.
• To drive a culture of operational excellence through managing the Fraud and Disputes Analyst Team by guiding and coaching them on rigorous fraud investigations to protect clients and the bank from the risk of increased fraud losses and disputes and preserving the business reputation.

Qualifications

• Risk Management Degree

Experience

• 1-2 years experience in managing and leading people in order to deliver high levels of operational excellence and customer service
• 5-7 years extensive experience in a leadership role in fraud or similar environment
• Comprehensive knowledge of transactional systems, processes and procedures in the industry
• Ability to analyse situations and issues, identify options, draw logical conclusions and sound inferences, determine and recommend practical sources of action utilising good judgment and strategic thinking

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Job Description

• To facilitate the efficient handling and management of new business transactions within Commercial Asset Finance by exercising quality control of documents needed by OSS for processing and interacting with the product operating system for the maintenance of management information.

Qualifications

Minimum Qualification

• Diploma in Business Commerce
• RE5

Experience Required

• 1-2 years' Experience in a sales support function (e.g., portfolio management, disbursements, contracts, etc.) within Commercial Asset Finance.
• Understands the VAF value chain.

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Job Description

• To achieve Commercial Asset Finance (CAF) sales performance objectives by implementing approved asset-based finance transactions to both new and existing customers for allocated portfolio within a province across segments and sectors.
• To maintain post-sales relationships with customers whilst identifying further asset-based finance and retention opportunities in conjunction with the Relationship Managers.

Qualifications

Minimum Qualifications

• First Degree in Business Commerce (FAIS related)
• RE5

Experience Required

• 3-4 years' Experience within the vehicle and asset finance industry.
• Experience in sales, service and deal making.
• Experience in managing dealer relationships.
• Business Solutions
• Business & Commercial Banking

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Job Description

• We are seeking a dedicated and customer-oriented individual to join our team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and ensuring their needs are met efficiently and professionally.
• Warmly greet and assist customers as they enter the branch, creating a positive first impression
• Identify and assess customer needs through active listening and questioning
• Record and monitor customer inquiries, ensuring accurate documentation
• Efficiently allocate customers to appropriate departments or specialists for further assistance
• Provide basic information and guidance on bank products and services
• Handle and resolve simple customer queries independently
• Maintain a high level of integrity and adhere to ethical standards in all interactions
• Collaborate with other team members to ensure smooth customer flow within the branch
• Stay updated on bank policies, procedures, and product offerings to provide accurate information
• Contribute to maintaining a clean and welcoming branch environment

Qualifications

• National Certificate (NQF5) or equivalent qualification

Experience

• 1-2 years of branch banking experience, focusing on customer service
• Excellent communication and interpersonal skills
• Proficiency in computer systems, including banking software
• Strong problem-solving abilities and attention to detail
• Customer-centric mindset with ability to work in a fast-paced environment
• Basic knowledge of banking products and services (preferred)
• Fluency in English and other local languages (advantageous)

go to method of application »

Job Description

• We are seeking a dedicated and customer-oriented individual to join our team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and ensuring their needs are met efficiently and professionally.
• Warmly greet and assist customers as they enter the branch, creating a positive first impression
• Identify and assess customer needs through active listening and questioning
• Record and monitor customer inquiries, ensuring accurate documentation
• Efficiently allocate customers to appropriate departments or specialists for further assistance
• Provide basic information and guidance on bank products and services
• Handle and resolve simple customer queries independently
• Maintain a high level of integrity and adhere to ethical standards in all interactions
• Collaborate with other team members to ensure smooth customer flow within the branch
• Stay updated on bank policies, procedures, and product offerings to provide accurate information
• Contribute to maintaining a clean and welcoming branch environment

Qualifications

• National Certificate (NQF5) or equivalent qualification

Experience

• 1-2 years of branch banking experience, focusing on customer service
• Excellent communication and interpersonal skills
• Proficiency in computer systems, including banking software
• Strong problem-solving abilities and attention to detail
• Customer-centric mindset with ability to work in a fast-paced environment
• Basic knowledge of banking products and services (preferred)
• Fluency in English and other local languages (advantageous)