Hot Jobs at TFG (The Foschini Group)

Job Description
Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviors:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

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Job Description
Key Responsibilities:  

• Driving turnover to ensure the achievement of targets.
• Controlling expenses.
• Managing stock losses to ensure shrinkage is in line with the Company standard. 
• People management, including recruitment, development of staff, employee relations, performance management.
• Executing in-store merchandising strategy and standards. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers.

Qualifications & Experience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty.
• Customer Service Delivery.
• Customer Value Management.
• Customer-Focused Approach.
• Effectively Presents Solutions.
• Initiates Compelling Sales Conversations.
• Knows the Buying Influences.
• Leverages Digital Communications with Customers.
• Manages Resistance.
• Managing the Sales Process.
• Navigates Customer Challenges.
• Negotiation & Selling.
• Planning & Organizing.
• Policy & procedures.
• Strategic Sales Planning.
• Leadership.

Behaviors:

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness.
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships.
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers.
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes.
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation.
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets.
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes.
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others.
   

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Job Description
Key Responsibilities:  

• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc.). 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• Driving turnover to ensure achievement of targets 
• Ensures the team executes operational excellence through a customer-centric mind set. 
• Generating high levels of motivation and commitment within the store. 
• Ensure store staff implement merchandising strategy and standards 
• Managing team schedule effectively 
• Staff training and development 
• People management, including recruitment, employee relations, performance management 
• Controlling expenses 
• Allocate time effectively; handle multiple tasks and completing priorities.  
• Manage risk within the store 

Qualifications & Experience:

• A Grade 12 qualification. 
• A relevant tertiary qualification would be advantageous. 
• Must have 2-3 years Store Management experience. 
• Must have experience in driving sales to increase store profit. 

Skills:  

• Ability to adapt to different customers and situations 
• A high sense of urgency with demonstrated ability to work independently. 
• Outstanding leadership, interpersonal and communication skills.  
• Strong organizational, administration and planning skills  
• The ability to take initiative  
• A high level of attention to detail  
• Figure and admin orientated 
• Strong verbal communication and interpersonal skills 
• Ability to work collaboratively with a diverse team to achieve common goals 
• Flexibility to adapt to a dynamic and fast-paced retail environment. 

Behaviors: 

• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships 
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers 
• Develops Talent - identifies, nurtures, and supports the growth of individuals within the organisation 
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes 
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organization .

go to method of application »

Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

go to method of application »

Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Experience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership
   

go to method of application »

Job Description
Responsibilities:  

• Achievement of all store turnover, new accounts & rewards 
• Providing excellent customer service 
• Stock management 
• Daily stock counts 
• Visual merchandising 
• Execution of administrative tasks 

Qualifications: 

• Beauty related qualification desirable 
• 2-3 years retail experience 
• 1-2 years cosmetics experience 

Skills:  

• Excellent selling skills 
• Strong interest in retail and the cosmetic field in particular 
• The ability to communicate and persuade effectively at all levels 
• Ability to show initiative and be resourceful 
• Ability to source and implement effective solutions in a fast-paced environment 
• Customer Service Delivery 
• Planning & Organising  
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management