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  • Posted: Jul 3, 2026
    Deadline: Not specified
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  • At Catch Recruit, our mission is simple: to connect exceptional talent with the right opportunities, ensuring a perfect blend of professional skills and cultural fit. As a dynamic and growing business, we are dedicated to delivering genuine value to our clients and candidates alike. We achieve this by matching candidates with organisations that align wit...
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    Service Manager - Sandton

    Job Description

    KEY RESPONSIBILITIES

    • The service team is the engine room of the business and is made up of multiple teams that interact daily. The overall goal of the Service Team is to provide efficient and effective service delivery to clients.
    • Ensuring the timely management of several shipments on behalf of our clients into a specific region of the world
    • Liaising with an international pool of clients that are importing or exporting medical equipment daily. The Service Manager is ultimately the ‘face’ of the company.
    • Being an expert in the import and export compliance requirements of a specific region of the world and working directly with the company infrastructure network
    • Co-ordinating with various internal support teams to ensure smooth and efficient service delivery
    • Ensuring customer satisfaction

    SKILL SET AND DESIRED COMPETENCIES

    • Excellent knowledge and use of Microsoft Office Applications (i.e., Word, Excel, and Outlook)
    • Excellent use of the English language, both written and verbal
    • Maintain effective daily communication and collaboration with relevant team members.
    • Organized and able to manage/co-ordinate all the elements of different high-value shipments throughout the shipment process.
    • Maintain key relationships with various external stakeholders, for example, the company's partners.
    • Attention to detail with the ability to prioritize tasks effectively.
    • Creative problem-solving and research ability. Ability to proactively identify problems in advance before a shipment becomes a pressure point and be critical of information.
    • Independent-thinker and resourceful.
    • Energetic and enthusiastic
    • General business acumen

    QUALIFICATIONS AND EXPERIENCE

    • University Degree of any background (law or education preferable)
    • Work experience advantageous.
    • Strong academic track record
    • Honours Degree advantageous

    go to method of application »

    Shipping and Compliance Coordinator

    Job Description

    • Liaise with an international pool of clients that are importing networking equipment on a daily basis
    • Work directly with our Global Network and managing relationships across our global network
    • Ensure customer satisfaction
    • Become an expert in the import and export compliance requirements of a specific region of the world

    Operational Day-to-Day Responsibilities:

    • End-to-End Shipment Coordination: "Run" a shipment from start to finish, balancing the needs of both suppliers and clients to facilitate documents, movement, and clearance
    • Communicate with clients and suppliers, interpreting supplier messages and articulating shipment needs to clients
    • Empowered Decision-Making: Take the lead on decisions to ensure the health of shipment orders as the best placed person to make a judgment call
    • Pressure Point Identification: Identify pressure points and raise them with the Lead SCC and Shipping Manager

    Non-Operational Day-to-Day Responsibilities:

    • Flag any out-of-process or new requirements for review, contributing to knowledge maintenance on the system

    QUALIFICATIONS AND EXPERIENCE

    • University Undergraduate Degree LLB preferable
    • Honours Degree advantageous
    • Work experience advantageous
    • Strong academic track record required

    SKILL SET AND DESIRED COMPETENCIES

    • Excellent knowledge and use of Microsoft Office Applications
    • (i.e. Word, Excel, and Outlook)
    • Excellent use of the English language, both written and verbal
    • Maintain effective daily communication with relevant team members
    • Organized and able to manage/co-ordinate all the elements of different high-value shipments throughout the shipment process
    • Attention to detail with the ability to prioritize tasks effectively
    • Ability to proactively identify problems in advance before a shipment becomes a pressure point
    • Creative problem-solving ability
    • Independent-thinker and resourceful
    • Energetic and enthusiastic
    • General business acumen

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    Service Specialist - Sandton

    ROLE OVERVIEW

    The Service Specialist will be responsible for the following:

    • Liaising with an international pool of clients on a daily basis.
    • Planning and implementing the overall shipping strategy.
    • Managing the progress of a select number of shipments (project management) on behalf of a pool of clients.
    • Co-ordinating with various internal support teams to ensure smooth and efficient service delivery.
    • Ensuring customer satisfaction.

    QUALIFICATIONS AND EXPERIENCE

    • University Undergraduate Degree of any background, commerce-focus preferable
    • Honours Degree advantageous
    • Work experience advantageous
    • Strong academic track record required

    SKILL SET AND DESIRED COMPETENCIES

    • Excellent knowledge and use of Microsoft Office Applications
    • (i.e. Word, Excel, and Outlook)
    • Excellent use of the English language, both written and verbal
    • Maintain effective daily communication with relevant team members
    • Ability to adapt within the ever-changing shipping environment
    • Organized and able to manage/co-ordinate all the elements of different high-value shipments throughout the shipment process
    • Attention to detail with the ability to prioritize tasks effectively
    • Ability to proactively identify problems in advance before a shipment becomes a pressure point
    • Creative problem-solving ability
    • Independent-thinker and resourceful
    • Energetic and enthusiastic
    • General business acumen

    go to method of application »

    Branch Manager (International Sales) - Sandton

    Job Description

    • Our client is looking for an ambitious & entrepreneurial professional who is driven to build their own business. You will build a US dollar-based business in an international market (USA or Europe) in which you will have a % profit share. Initially meetings will be set up with prospective clients via video-conferencing apps (Zoom, Microsoft Teams).
    • The role will then require international travel to your chosen region, to build your client relationships and help them make strategic decisions around the deployment of their goods.
    • Once you have built up your client base, you will have the option to move overseas or to continue to operate your business remotely in South Africa. We currently have Branch Managers operating out of California, Seattle, London, Mauritius and Greece.
    • This is the ultimate opportunity for someone looking to set themselves up overseas. As a Branch Manager, you will be working directly under the Global Sales Director & CEO of the company as well as building your own
    • Sales and Operational Team within the business. This position requires a strong sales function to research and sign new clients.

    Qualifications and experience:

    • Excellent High School and University Results
    • Professionals – CA’s, LLB, Engineering, MBA
    • Good command of English Language
    • Salary is market related and based on previous experience

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    Algorithims Engineer - Sandton

    Job Description

    • The key objective of the Algorithms Engineer is to think in terms of algorithms which will advance the company's ability to deliver an exceptional client experience at scale. To communicate your ideas and intentions, with a professional approach to constructive criticism. Then to effectively and elegantly implement those algorithms in code yourself and achieve integration with larger systems or disciplines as necessary.
    • The Algorithms Engineer is expected to have mature competence as a “coder”/ “procedure builder” in at least one domain, and then to expand on that with a demonstrated ability to synthesise what is already known with the rapid acquisition of new knowledge, in order to solve previously unseen problems with previously unfamiliar technologies.
    • Secondly to apply a broad understanding of larger system interactions and consequences, in the domains of system cost, performance, complexity and maintainability.
    • Finally, to be comfortable engaging with end-users and clients, in order to merge their viewpoint and requirements with the underlying technical frameworks and constraints.

    Summary list of responsibilities and expectations:

    • Build solutions in a software technology domain using code or similar specialist syntax.
    • Effectively apply all your experience and knowledge to date to create solutions, and to enable your colleagues to create better solutions themselves.
    • Recognise where your experience and knowledge are insufficient, and pro-actively and rapidly acquire new knowledge and understanding.
    • Continue to solve previously unseen problems with previously unfamiliar technologies, on the back of pro-active learning and discovery.
    • Excellent communication: of your ideas, of your progress, of your plans, of your findings and recommendations.

    Deliverables and a personal engagement that illustrates your attention to:

    • Formal and informal conventions, as they must exist for teams to cooperate and work together.
    • Deadlines and the bigger picture business priorities
    • Costs associated with your time, other's time, 3rd party licensing, and infrastructure.
    • Well documented best practices and norms in the applicable domain of code / syntax.
    • Engineering details inherent in system loading, read/write locking, sequential timing, determinism, race-conditions and alternate flows.
    • Security and authentication, and the chain of trust that must exist between different systems.
    • Perform as a team player, with pro-active effort put into mitigating “key-man risk” and continuous up-skilling and cross-skilling of your teammates and yourself.

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    Quality Assurance Analyst - Sandton

    Job Description

    • Our client is looking for a detail-oriented and passionate QA (Quality Assurance) Analyst to join their dynamic Group Technology team. This individual will play a crucial role in validating the quality and reliability of their software solutions.
    • The role involves direct communication with their product owner, business analyst and development teams to ensure all features and functionalities meet the intended objectives and specifications.
    • The individual will also be involved in the automation of testing to ensure the Test Automation system has extensive and necessary coverage to mitigate the risks of introducing unintended consequences from  regular deployments.
    • Another important aspect the individual will be involved in, is assisting the Delivery Team in identifying areas of improvement in the Software Development Life Cycle and to suggest/implement solutions to address these areas.
    • Their goal as a Technology & Digital Transformation team is to execute regular, iterative and valuable technology improvements whilst maintaining a stable, scalable and robust system, and the QA function forms a pivotal part of achieving this objective.

    RESPONSIBILITIES:

    • User Acceptance Testing: Perform UAT to validate that the features developed meet the user acceptance criteria.
    • Test Planning Development: Work closely with the project management and development teams to define the scope and objectives of user acceptance tests.
    • Documentation: Keep a record of test cases, test plans, and test results. Document bugs, errors, and inconsistencies discovered during testing.
    • Defect Reporting: Identify and report defects to the development team, explaining what features are failing and why, along with recommended actions for resolution.
    • Feedback Loop: Participate in development meetings to provide updates on testing status, encountered issues, and to gather new requirements.
    • Risk Assessment: Evaluate the severity and priority of each bug and work with the team to prioritize fixes.
    • Production Testing: Validate changes in the production environment to ensure they meet the intended business needs and compliance standards.
    • Automated Testing: Work with the Test Automation team to increase Automated test coverage by converting manual test cases into system readable test cases.
    • Identify deficiencies in the Automated test suites and suggest improvements.
    • Optimizing the Software Development Life Cycle: Work with the Delivery Team to identify any areas in the software development life cycle processes that can be improved as well as suggest and implement improvements to the processes.

    SKILL SET AND DESIRED COMPETENCIES

    • Exceptional ability to understand a business process and the related technical requirements to deliver that process
    • Problem solving
    • Familiarity with database management systems and business intelligence tools
    • Experience working in an Agile/Scrum development process is a plus
    • Strong communication skills, both written and verbal
    • Exceptional attention to detail with the ability to identify inconsistencies and flaws
    • Ability to work under pressure and meet tight deadlines
    • Good understanding of the software development life cycle
    • Strong analytical skills to interpret system requirements and identify potential issues before they occur
    • Strong documentation skills

    QUALIFICATIONS AND EXPERIENCE

    • B. Com (Hons), B.Sci., B. Eng. degree or any other related degree
    • Advanced Excel knowledge (advantageous)

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    Product Development and Growth Manager - Sandton

    POSITION OVERVIEW

    • The Product Development & Growth Manager is a high impact, strategically pivotal role at the intersection of
    • innovation, research, commercialization, and market expansion. Working directly with the Chief Commercial & Product Officer, you will shape the next generation of our product offerings — from inception to validation to market entry.
    • This role goes beyond traditional product management. It requires a visionary thinker, a data driven strategist, a technical research expert and a curious problem solver who is energized by uncovering white space opportunities in the tax, compliance and broader financial services ecosystem. You will generate and validate product hypotheses, dive deep into technical frameworks, scope commercial potential, and play a key role in determining where we grow next.
    • You will thrive here if you enjoy turning complexity into opportunity, building robust business cases from scratch, and influencing strategic direction across a global organization.

    KEY RESPONSIBILITIES

    Product & Market Opportunity Discovery

    • Scout, evaluate, and prioritize new product opportunities across tax recovery, compliance, regulatory reporting, and institutional financial services landscapes.
    • Perform deep dive technical and regulatory research to validate product feasibility and identify market pain points worth solving.
    • Build opportunity maps and frameworks to support short , medium , and long term product innovation roadmaps.

    Strategic Market Research & Insights

    • Lead competitive intelligence efforts, analyzing global trends, shifts in legislation, client behaviors, and emerging technologies.
    • Collaborate with cross functional teams (Operations, Compliance, Sales, Technology, and Data) to synthesize insights and shape opportunity assessments.
    • Translate ambiguous, complex datasets into clear, actionable strategic insights.

    Market Sizing & Expansion Strategy

    • Support commercial team with market sizing models to quantify opportunity scale and revenue potential.
    • Support go to market strategy development for new regions or verticals.

    Commercial & Financial Modelling

    • Support the commercial team in developing robust commercial and financial models, including pricing
    • scenarios, cost structures, revenue projections, sensitivity analyses, and ROI frameworks.
    • Create compelling business cases to support investment decisions and influence leadership.
    • Conduct scenario modelling and risk assessments to guide decision making.

    Innovation, Execution & Cross Functional Collaboration

    • Act as a champion for innovation, fostering a culture of experimentation and continuous improvement.
    • Work closely with the technology and operations teams to shape MVP definitions and implementation pathways.
    • Support pilot programmes, early stage client testing and iterative refinements.

    WHAT YOU BRING

    EDUCATION:

    • CA, Engineer, or equivalent qualification in finance, quantitative fields, engineering, or related disciplines.

    EXPERIENCE:

    • Ideally minimum 1 year in product management, business analysis, strategy, corporate development, or similar roles.
    • Experience in financial services, taxation, compliance, or regulatory technology is a strong advantage.

    COMPETENCIES & SKILLS:

    • Exceptional analytical capability and attention to detail.
    • Strong technical research skills and ability to interpret regulatory or financial frameworks.
    • Proficiency in Excel
    • Excellent written and verbal communication skills; adept at crafting business cases and executive ready
    • presentations.
    • Entrepreneurial mindset with strong ownership, creativity, and drive
    • Strategic & Commercial Acumen
    • Entrepreneurial DNA
    • Technical Curiosity & Research Excellence
    • Data Storytelling & Influence
    • Cross Functional Leadership Skills

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    Custodian Network and Operations Manager

    Purpose of the Role:

    • Our client is looking to fill a key and exciting role in its custodian operations and network service team. They are looking for a hard-working individual to maintain operations, processes and relationships with the global custodian banks they work with, to provide an efficient and seamless tax reclaim service to their clients.
    • In this position, you will be allocated a basket of custodians to take responsibility for, together with your direct reports (Custodian Network Executives) and will be required to ensure that they obtain all relevant documentation from these custodians for their mutual clients.

    The Custodian Network Executives are expected to:

    • Establish and cultivate relationships with some of the largest custodian banks globally
    • Have a clear understanding of your custodian’s process for handling our requests and ensure we work within their defined framework
    • Work with representatives at your custodians to find efficiency in the processes between the client and them
    • Manage and consolidate any queries that may arise from various foreign tax offices
    • Resolve custodian bank complaints by investigating problems; developing solutions; preparing reports; making recommendations to management and following up with custodian banks and internal stakeholders
    • Build and maintain strong internal relationships with the departments in the company who subsequently process claims based on documents you have obtained as well as the client service team who manages relationships with our clients

    As the Custodian Network Manager, you are expected to:

    • Build strong partnerships with Custodian banks based on trust and delivering value to mutual clients
    • Prepare reporting and presentations for Custodian stakeholders to effectively communicate value extracted
    • Provide oversight and assist your team of Custodian Network Executives to ensure that all issues are raised with and ultimately resolved for the custodians within your basket
    • Learn and share knowledge about the structure and processes at your custodians and how this can be linked to those at the company
    • Perform ongoing reviews and follow ups on open items with your team (client onboarding, data analysis, obtaining documents, uploading documents etc.) with the goal of assisting them to complete what is needed and resolve any blockers where they cannot do so independently
    • Be on top of and know exactly what is going on with every custodian within your basket as well as maintaining knowledge on issues within your basket and working actively to resolve them
    • Assist your Executives with planning to hit targets and prioritization of workload
    • Maintain and monitor KPIs within your team

    KEY RESPONSIBILITIES

    • Ensuring that the company successfully obtains all required documentation from Custodian Banks is the responsibility of the Custodian Network Manager.
    • Ensure that all value for clients is reclaimed within deadlines, and all documents are received timeously from custodian banks.
    • Work with Custodian contacts to ensure that we are able to maximize recovery yields for the clients.
    • Provide input and drive resolution of hurdles put in place by custodians through your knowledge of their processes and organizational incentives liked with an ability to work with internal departments.
    • Ensure client team and other relevant internal stakeholders have as regular updates and necessary info on process as is required/desired. Work closely with the Team Leader as well as Legal, Operations, and
    • Client Service teams to align on litigation approaches and documentation needs.
    • Liaise with foreign tax authorities, external agents/attorneys, and international offices during disputes.
    • Maintain professional and technical knowledge by taking advantage of the tools provided by the organization.
    • Meet or exceed submission targets as set out by the business.
    • Review and maintain quality of work of Custodian Network Executives.
    • Act as a support to and mentor for the members on your team.
    • Team operates on a 24-hour response time to external emails, ensure this is maintained.

    EDUCATION

    • Professional Commerce/ Finance degree or similar ideally with Honours

    EXPERIENCE

    Must have:

    • Minimum 5 years work experience, ideally within professional corporate environment with minimum 2 years experience leading a team or Qualified finance professional such as CA(SA) or CFA with work experience
    • Client facing experience in a senior professional capacity is a must
    • Evidence of outperforming and exceeding expectations in previous role

    go to method of application »

    Spanish Speaking Client Service Executive - Sandton

    Job Description

    This role would be ideal for someone who:

    • Has experience working with corporate or enterprise-level clients
    • Thrives in a fast-paced environment where multi-tasking is required
    • Has excellent organization skills and is able to keep track of evolving requirements and outstanding items across various channels
    • Thrives in a client-facing environment where relationship-building, strategic thinking, and operational excellence are key.
    • Understands the dynamics of global markets and can navigate cross-cultural communication effectively.
    • Is comfortable managing multiple stakeholders and delivering high-touch service in a fast-paced, performance-driven setting.
    • Has a background in account management or client relationship management and is looking to grow within a globally oriented organization.

    go to method of application »

    Strategic Partnerships Analyst - Sandton

    POSITION OVERVIEW

    • The Strategic Partnerships Analyst will play a key role in supporting and executing the company’s global partnership strategy, with a strong focus on partner analysis, pipeline support, reporting, and partner enablement. The role is designed to underpin the effectiveness of the company’s referral and strategic partner ecosystem by providing structured research, data-driven insights, and operational support to drive partner-generated pipeline and revenue.
    • Working closely with the Global Head of Partnerships, Sales, and Marketing, this role will contribute to partner acquisition, activation, and performance management through detailed analysis, reporting, and ongoing partner engagement.
    • The position is well suited to a commercially minded analyst who enjoys working with data, processes, and stakeholders in a growth-focused environment.

    KEY RESPONSIBILITIES

    Expanding the Partnership-Generated Pipeline

    (KPI: Generate new referral-based opportunities and onboard new partners from the focus list of target partners)

    • Research, map, and analyse potential referral and strategic partners from the defined focus list.
    • Support outreach and engagement activities with prospective partners, including preparation of briefing materials and tracking engagement progress.
    • Assist in managing partner-introduced opportunities through the sales pipeline, ensuring accurate tracking and internal coordination.
    • Monitor the referral pipeline and provide regular updates on opportunity status, conversion trends, and bottlenecks.

    Driving Partner-Influenced Revenue Growth

    (KPI: Support enterprise-signed partner deals)

    • Support sales and client teams with analysis and preparation for partner-led opportunities.
    • Help develop partner-facing materials, including presentations, case studies, and value proposition summaries.
    • Analyse deal progression and identify recurring challenges or delays in partner-influenced sales cycles.
    • Provide structured feedback and insights to improve partner effectiveness and deal outcomes.

    Acquiring & Onboarding Strategic Partners

    (KPI: Source and sign new key partners: Custodian Fund Admins, Consultants, and Other Focus Partners)

    • Conduct market and partner research to identify potential strategic partners aligned with the company’s growth strategy, including Fund Administrators, Investment Consultants, Custodians, Management Companies, Trustees, and Brand Ambassadors.
    • Support the onboarding process for new partners, ensuring documentation, CRM setup, and engagement plans are completed accurately.
    • Assist in developing tailored partner engagement plans with clear objectives, timelines, and success metrics.

    Enhancing Partner Engagement & Market Activation

    (KPI: Press releases, joint webinars, and other marketing campaigns with existing and new partners)

    • Work with the marketing team to drive impactful partner announcements and brand visibility.
    • Develop and execute joint webinars with key partners to boost industry engagement.
    • Regularly engage with partners to maximize co-marketing and collaboration opportunities.

    Strategic Reporting & Partner Performance Analysis

    (KPI: Clear improvement to reporting processes and dashboards)

    • Monitor and report on key metrics for partner-driven pipeline, revenue, and engagement.
    • Provide actionable insights to optimize the company’s partnership strategy based on data and feedback.
    • Maintain a comprehensive partner performance dashboard to track progress toward 2026 targets.

    ADDITIONAL RESPONSIBILITIES:

    • CRM Reporting & Forecasting: Manage all CRM reporting for partner activities, ensuring accurate data collection and actionable insights.
    • Partner Commission Calculations & Payments: Manage commission structures, ensuring accurate and timely commission payments for all partners.

    WHAT YOU BRING

    EXPERIENCE:

    • 2–3 years’ experience in a commercial, analytical, or support role within partnerships, sales operations, client services, or a similar environment.
    • Familiarity with withholding tax recovery processes is a plus.
    • Familiarity with Salesforce is a plus.

    COMPETENCIES:

    • Excellent interpersonal and communication abilities, with a knack for influencing stakeholders.
    • Strong problem-solving and project management skills with a demonstrated ability to deliver measurable results.

    go to method of application »

    Client Service Manager - Sandton

    ROLE OVERVIEW:

    • As our global footprint continues to grow, we’re looking for a strong client relationship executive responsible for managing and nurturing client relationships, managing internal and external stakeholders, ensuring the delivery of exceptional service, collecting and monitoring all documentation needed to service clients and supporting the strategic goals of the business.

    This role would be ideal for someone who:

    • Has experience working with corporate or enterprise-level clients Thrives in a fast-paced environment where multi-tasking is required
    • Has excellent organization skills and is able to keep track of evolving requirements and outstanding items across various channels
    • Thrives in a client-facing environment where relationship building, strategic thinking, and operational excellence are key.
    • Understands the dynamics of global markets and can navigate cross cultural communication effectively.
    • Is comfortable managing multiple stakeholders and delivering high-touch service in a fast paced, performance-driven setting.
    • Has a background in account management or client relationship management and is looking to grow within a globally oriented organization.
    • Has managed small teams before.

    KEY RESPONSIBILITES:

    • Serve as the primary point of contact for assigned clients, ensuring their needs are met with professionalism and efficiency.
    • Manage the end-to-end reclaim documentation process by liaising with clients, custodian banks, tax authorities and internal teams to request, collect, reconcile, and validate documentation in line with jurisdictional requirements.
    • Management of client support team
    • Collaborate with internal departments to resolve issues in the reclaim process and proactively drive client reclaims through to submission.
    • Prepare and present regular reports on client’s reclaims and other potential opportunities.
    • Monitor client satisfaction and proactively address any issues or concerns

    QUALIFICATION:

    • CA(SA) 

    EXPERIENCE:

    • 2+ years of experience in client service, account management, or similar role.
    • Experience in financial services is a plus.
    • Must have experience managing small teams.

    COMPETENCIES AND SKILLS:

    • Exceptional organizational skills to manage multiple clients and tasks efficiently.
    • Strong verbal and written communication for effective client and stakeholder engagement.
    • Ability to multi-task and prioritize in a fast-paced environment.
    • High attention to detail to ensure accuracy in documentation and processes.
    • Proficiency in Microsoft Office, especially Excel, Outlook, and Word. (Advanced Excel skills area advantageous)
    • Effective time management to meet deadlines and maintain service quality.
    • A proactive, problem-solving mindset to resolve issues and drive outcomes.
    • Passion and enthusiasm for delivering excellent client service.
    • Collaborative approach to working with internal teams and external partners.
    • Process-oriented thinking to support continuous improvement and operational efficiency.

    go to method of application »

    AI Engineer - Sandton

    POSITION OVERVIEW

    • We are looking for a high-calibre AI Engineer (Forward-Deployed AI) to help transform how our business operates by embedding AI directly into core workflows, teams, and decision-making processes.
    • This is not a traditional engineering role. You will sit at the intersection of engineering, operations, and enablement, working closely with business teams to identify high-impact opportunities and then rapidly design, build, and deploy AI-powered tools, agents, and automations that fundamentally change how work gets done.
    • You will act as both a builder and an accelerator: someone who can go from understanding a messy real-world workflow to shipping a working AI solution to enabling others to adopt and extend it independently.
    • Success in this role is measured not by prototypes shipped, but by workflows transformed, time saved, and teams who permanently adopt AI-first ways of working.

    KEY RESPONSIBILITIES

    Embed with business teams and identify high-impact opportunities

    • Work directly with business stakeholders across functions (e.g. tax, operations, client services, finance, etc.)
    • Map existing workflows end-to-end to identify bottlenecks, inefficiencies, and automation opportunities
    • Translate ambiguous business problems into structured AI opportunities
    • Prioritise use cases based on leverage, feasibility, and business impact

    Build and deploy AI systems that transform workflows

    • Design and build AI-powered tools, agents, and automations using modern LLM and AI frameworks
    • Integrate AI solutions into existing systems, data sources, and day-to-day tools
    • Move quickly from prototype to production, with a strong bias toward usable, embedded solutions
    • Ensure solutions are robust, secure, and maintainable in real operational environments

    Drive AI adoption and behavioural change

    • Coach and support non-technical users in adopting AI tools in their daily work
    • Help teams move from experimentation → consistent AI usage → full workflow transformation
    • Create simple, reusable playbooks and templates to scale successful patterns across teams
    • Reduce reliance on you over time by enabling teams to build and iterate independently

    Build reusable systems and scale impact

    • Identify patterns across workflows and design reusable AI components and frameworks
    • Standardise solutions where possible to avoid one-off builds
    • Contribute to an internal library of tools, prompts, agents, and automation workflows
    • Continuously improve existing systems based on user feedback and performance

    Operate at the intersection of product, engineering, and change management

    • Collaborate with engineering and business leadership to align AI initiatives with strategic priorities
    • Communicate clearly with both technical and non-technical stakeholders
    • Document workflows, solutions, and impact in a way that enables scaling across the organisation
    • Act as a bridge between “what AI can do” and “what the business actually needs”
    • WHAT YOU BRING

    EDUCATION:

    • Bachelor’s degree in Engineering, Computer Science, Mathematics, or Information Technology related fields with a strong academic background.

    EXPERIENCE:

    • Experience/interest in working AI tools like Claude and other LLMs.
    • Experience working with machine learning advantageous.

    COMPETENCIES:

    • Strong competency in code development languages like Python and Java.
    • Familiarity with modern cloud technology, SaaS products, and low code platforms advantageous e.g. AWS, Azure

    Method of Application

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