Hot Vacancies at Toys R Us and Babies R Us South Africa

​​​​​Key Performance Areas

1. Providing AWESOME customer service to give customer a WOW experience
2. Attend to unique and individual shopping needs of each customer and always put the Customer first
3. Ensuring that customers receive prompt and relevant service on the sales floor and by telephone
4. Adhere to all basic customer service standards
5. Determining customers' requirements and advising on product range, price and warranties
6. Demonstrating, explaining and advising on products to customers
7. Selling goods and most importantly add on sales and services
8. Ensuring that goods are correctly priced and displayed
9. Ensure promotions are executed timeously and execution is planned in advance
10. Adherence to all merchandising/layouts and housekeeping standards and schedules
11. Preparation, implementation and maintenance of all advertised sales promotions timeously
12. Reporting on fast and slow sellers to the Store Manager
13. Participating in stock takes and stock counts
14. Minimize stock loss
15. Minimize expenses in area of responsibility
16. Maximize sales in all areas
17. Protect Company’s assets in area of responsibility

Entry Requirement

1. Matric Certificate
2. 6 (six) months retail experience
3. Must have own or reliable transport to be able to work shifts

General

1. To undertake any other relevant duties requested by Senior Management
2. To undertake all mandatory and service training as required
3. Maintaining the strict confidentiality of all information
4. To undertake an appraisal and personal development review regularly
5. To take responsibility and accountability for being up to date with current SOP’s
6. Co-operating fully in the introduction of any new technology and new methods.

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Job Responsibilities:

• Execute a results-driven social media strategy.
• Develop and curate engaging content for social media platforms.
• Assist in the creation and editing of written, video, and photo content.
• Attend events and produce live social media content.
• Maintain unified brand voice across different social media channels.
• Collaborate with marketing team to create a social media calendar.
• Monitor social media channels for industry trends.
• Interact with users and respond to social media messages, inquiries, and comments.
• Review analytics and create reports on key metrics.
• Assist in the development and management of social media marketing and influencer marketing strategy.

Qualifications / Skills:

• Passion for social media and proficiency with major social media platforms and social media management tools
• Proficiency with video and photo editing tools, digital media formats, and HTML
• Excellent social listening skills
• Ability to understand historical, current, and future trends in the digital content and social media space
• Strong copywriting and copy editing skills
• Top-notch oral and verbal communication skills
• Impeccable time management skills with the ability to multitask
• Detail-oriented approach with ability to work under pressure to meet deadlines.

Education and Experience Requirements:

• Bachelor’s degree in marketing or a related field
• 1-3 years experience with B2C social media marketing or content development
• Direct experience using social media management tools (Hootsuite, Sprinklr)
• Experience with Microsoft Office (Excel, Outlook)
• Experience with Adobe Creative Cloud (Photoshop, Premier Pro) or equivalent digital media editing tools a plus

go to method of application »

​​​​​Key Performance Areas

1. Providing AWESOME customer service to give customer a WOW experience
2. Attend to unique and individual shopping needs of each customer and always put the Customer first
3. Ensuring that customers receive prompt and relevant service on the sales floor and by telephone
4. Adhere to all basic customer service standards
5. Determining customers' requirements and advising on product range, price and warranties
6. Demonstrating, explaining and advising on products to customers
7. Selling goods and most importantly add on sales and services
8. Ensuring that goods are correctly priced and displayed
9. Ensure promotions are executed timeously and execution is planned in advance
10. Adherence to all merchandising/layouts and housekeeping standards and schedules
11. Preparation, implementation and maintenance of all advertised sales promotions timeously
12. Reporting on fast and slow sellers to the Store Manager
13. Participating in stock takes and stock counts
14. Minimize stock loss
15. Minimize expenses in area of responsibility
16. Maximize sales in all areas
17. Protect Company’s assets in area of responsibility

Entry Requirement

1. Matric Certificate
2. 6 (six) months retail experience
3. Must have own or reliable transport to be able to work shifts

General

1. To undertake any other relevant duties requested by Senior Management
2. To undertake all mandatory and service training as required
3. Maintaining the strict confidentiality of all information
4. To undertake an appraisal and personal development review regularly
5. To take responsibility and accountability for being up to date with current SOP’s
6. Co-operating fully in the introduction of any new technology and new methods.

go to method of application »

Key Performance Areas

• Achieve daily sales targets
• Enforcing and implementing AWESOME customer service to give customer a WOW experience.
• Attend to unique and individual shopping needs of each customer and always put the Customer first.  
• Adhere to all basic customer service standards;
• Interact with Store Manager to evaluate sales strategy and results.
• Develop, motivate and inspire respective teams in an ENTHUSIASTIC manner.
• Ensuring that customers receive prompt and relevant service on the sales floor and by telephone.
• Ensure promotions are executed timeously.
• Determining customers' requirements and advising on product range, price and warranties;
• Demonstrating, explaining and advising on products to customers; Selling goods and most importantly add on sales and services;
• Ensuring that goods are correctly priced and displayed.
• Adherence to all merchandising/layouts and housekeeping standards and schedules;

Job Description                                                                                                     

• Reporting on fast and slow sellers to the Store Manager;
• Participating in stock takes and stock counts;
• Minimize stock loss;
• Minimize expenses in area of responsibility;
• Maximize sales in all areas;
• Protect Company’s assets in area of responsibility

Entry Requirements

• Matric Certificate;
• Must have own or reliable transport to be able to work shifts
• Minimum of 1 year within a Retail Environment.

General

• To undertake any other relevant duties requested by Senior Management; 2. To undertake all mandatory and service training as required;
• Maintaining the strict confidentiality of all information.
• To undertake an appraisal and personal development review regularly.
• To take responsibility and accountability for being up to date with current SOP’s.
• Co-operating fully in the introduction of any new technology and new methods.