Job Openings at Curo Funds Service

Key Responsibilities

Business Case Development:

• Produce business cases for new initiatives, evaluating their desirability, feasibility, and viability.
• Conduct cost-benefit analyses to support informed decision-making.

Design Thinking & Customer-Centric Approach:

• Apply design thinking methods to understand and address client needs, ensuring solutions are user-friendly and effective.
• Engage with stakeholders to align solutions with customer expectations and business objectives.

Requirements Documentation:

• Break down epics into features and user stories with stakeholder input, documenting business rules, use cases, and system requirements.
• Utilize tools like ARIS, Confluence, Visio, Lucidchart, or Miro to document data flows, business processes, SOPs, and work instructions.

Process Analysis & Improvement:

• Analyse existing business processes to identify inefficiencies and recommend improvements.
• Propose solutions to streamline operations and support business or project objectives.

Agile Development & Team Collaboration:

• Participate in an agile development team, attending Scrum meetings, and serving as a Product Owner when required.
• Manage Kanban boards and collaborate with the delivery team to define priorities and release cycles.

Stakeholder Engagement & Alignment:

• Regularly engage with stakeholders to validate features and ensure alignment with business goals throughout the SDLC.
• Communicate with developers to clarify specifications, design, and changes, and assist in coordinating product releases.

Testing & Quality Assurance:

• Collaborate in the development of test plans and cases, conducting user acceptance testing (UAT) to validate solution quality and alignment with requirements.
• Support test preparation, execution, and the development of training materials for new processes or systems.

Release Coordination & Documentation:

• Ensure all release documentation is complete, stakeholders are informed, and the release plan is clearly communicated.
• Provide post-release support, including documentation review and business training.

Requirements

Competencies required:

• Effective Communication Skills: The ability to clearly convey information, ideas, and expectations through various channels, while also listening actively and understanding others' perspectives as well as a strong ability to create and maintain high quality documents.
• Collaborative: The ability to work effectively with others in a team towards a common goal.
• Stakeholder management: The ability to identify, engage, and maintain productive relationships with key stakeholders that have an interest in or influence over a project, initiative, or organisational outcome.
• Attention to Detail: The ability to thoroughly focus on the finer aspects of a task, ensuring accuracy, completeness, and quality in their work.
• Problem-Solving & Analytical Skills: Ability to identify, analyse, and develop effective solutions for complex issues using critical thinking and derive meaningful insights.
• Judgement & Decision-making: The ability to make informed, timely, and effective decisions through analysing information, weighing potential outcomes, and selecting the best course of action to resolve issues and capitalise on opportunities.
• Time Management: The ability to effectively manage time and resources to meet deadlines through task prioritisation and is able to balance multiple tasks and projects efficiently.
• Adaptability: The ability and willingness to be flexible, to adapt to and work effectively within a variety of changing situations and with various individuals and groups.
• Innovative and Process Improvement: Identifies and implements opportunities for enhancing operational efficiency and effectiveness.

Qualifications & Experience

• Bachelor’s degree in Business, Finance, Economics or related field.
• Accredited BA course
• Minimum 5 years’ experience as a Business Analyst
• Proven experience in Agile delivery method
• Previous experience in applying SAFe and Design Thinking frameworks as well as Agile delivery methods.
• Previous Product Owner experience will be advantages

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Role Responsibilities

Custodial Administration

• Log and manage custodian changes, ensuring all updates are properly recorded and implemented where applicable.
• Support projects and the Change Team by addressing any CSDP (Customer Solution Delivery Process) requirements.
• Maintain and update the CSDP contact list for OPS, ensuring accuracy and accessibility.
• Provide addendums on behalf of Curo in response to structural changes within the business.
• Communicate relevant custodian information across the organisation to ensure alignment and awareness.
• Identify errors, rectify omissions, and enhance systems and procedures to drive continuous

Reconciliations & Reporting

• Perform regular reconciliations of custody accounts to ensure transaction accuracy and integrity.
• Support regulatory reporting requirements, maintaining compliance with industry standards and guidelines.

Compliance & Risk Management

• Ensure all custodial activities comply with regulatory requirements and internal compliance standards.
• Maintain the CSDP issues log for all custodians, supporting Global Annual Surveys and Meetings.
• Oversee the KYC and recertification process for Curo, ensuring adherence to regulatory obligations.
• Prepare and issue mandate letters authorising Curo to instruct on new accounts.
• Complete the Global Custody Survey on behalf of Curo and its clients, ensuring accurate and timely submission.
• Provide the Curo Authorised Signatory List annually for all teams, ensuring up-to-date records.

Client & Stakeholder Coordination

• Organise and facilitate meetings between Curo and the Custodian to address and resolve escalated queries.
• Coordinate meetings for the onboarding of new accounts and Custodians, ensuring a smooth setup process.
• Arrange and support training sessions between Curo and the Custodians as needed.
• Participate in ad hoc due diligence visits with clients upon request, providing necessary insights and support.
• Collaborate with internal teams to continuously improve and streamline custodial processes.

Requirements

Competencies

• Adaptability: The ability and willingness to be flexible, to adapt to and work effectively within a variety of changing situations and with various individuals and groups. 
• Attention to Detail: The ability to thoroughly focus on the finer aspects of a task, ensuring accuracy, completeness, and quality in their work.
• Client Focus: The ability to prioritise and address the needs and expectations of clients or customers, ensuring their satisfaction and fostering long-term relationships.
• Effective communication skills: The ability to clearly convey information, ideas, and expectations through various channels, while also listening actively and understanding others' perspectives.
• Numerical skills: The ability to understand, interpret, and work with numbers effectively.
• Problem-Solving & Analytical Skills: Ability to identify, analyse, and develop effective solutions for complex issues using critical thinking and derive meaningful insights.
• Time Management: The ability to effectively manages time and resources to meet deadlines, prioritises tasks based on importance and urgency, balances multiple tasks and projects efficiently and handles interruptions effectively.

Qualification and Experience:

• Bachelor’s degree in Accounting, Finance, Economics, or related field
• Diploma or course in SA Financial Market Instruments will be an advantage
• Business Analysis will be advantageous
• End-to-End HiPortfolio knowledge.
• Exposure to systems control or audit articles advantageous.
• Proficient Microsoft Office 

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Key Responsibilities:

Fund Accounting & Valuations

• Process journal entries to the general ledger, including income distribution journals
• Analytical review of all daily, monthly, quarterly and ad hoc work done by team
• Ensure timely and accurate posting of transactions, including subscriptions, redemptions, dividends, and fees.

Reconciliations & Reporting

• Reconcile general ledger accounts to the investment ledger to ensure accuracy
• Identify and resolve reconciliation discrepancies promptly.
• Prepare trial balances, financial statements and investor reports as required.

Regulatory & Compliance

• Ensure fund accounting processes comply with IFRS, GAAP, and local regulatory requirements.
• Assist with audits by preparing necessary schedules and responding to auditor queries.
• Monitor fund compliance with investment mandates and regulatory limits.

Client & Stakeholder Engagement

• Communicate with fund managers, trustees, custodians, and clients on fund accounting matters.
• Provide timely responses to queries from internal and external stakeholders.
• Assist in onboarding new funds and implementing process improvements.

Work Commitment

• Willingness to work overtime as required, particularly during peak periods, month-end, and year-end reporting cycles, to ensure timely and accurate financial reporting.

Process Improvement:

• Identify opportunities to enhance the efficiency and accuracy of fund accounting processes.
• Implement best practices and leverage technology to improve workflows. 
• Develop and maintain accounting procedures and documentation.

Requirements

Competencies

• Adaptability:The ability and willingness to be flexible, to adapt to and work effectively within a variety of changing situations and with various individuals and groups. 
• Attention to Detail: The ability to thoroughly focus on the finer aspects of a task, ensuring accuracy, completeness, and quality in their work.
• Decision-Making Skills: Makes rational, realistic, and sound decisions based on consideration of all the facts and alternatives available.
• Effective communication skills: The ability to clearly convey information, ideas, and expectations through various channels, while also listening actively and understanding others' perspectives.
• Numerical skills: The ability to understand, interpret, and work with numbers effectively.
• Time Management: The ability to effectively manages time and resources to meet deadlines, prioritises tasks based on importance and urgency, balances multiple tasks and projects efficiently and handles interruptions effectively.
• Problem-Solving & Analytical Skills: Ability to identify, analyse, and develop effective solutions for complex issues using critical thinking and derive meaningful insights.
• Client Focus: The ability to prioritise and address the needs and expectations of clients or customers, ensuring their satisfaction and fostering long-term relationships.

Qualification and Experience

• Bachelor’s degree in Accounting, Finance, Investment Management, or a related field.
• 2–5 years of experience in fund accounting, investment administration, or financial services.
• Experience in hedge funds, unit trusts, private equity, or pension funds is beneficial.
• Familiarity with investment systems such as HiPortfolio is an advantage.
• Knowledge of asset management environment, including but not limited to financial markets and instruments
• Proficient in MS Office suite