Job Openings at Africrest Properties

About the job

• We are looking for a Receptionist to be the welcoming face and voice of our Head Office.
• What makes us excited to come to work each day?
• Thousands of people spend most of their days working and living in our buildings; at Africrest we believe that our actions have a large snowball effect on the economy and society. When we manage our buildings extremely well, our tenants are that much happier and more productive.

You will be part of:

• A company that owns one of the largest middle income residential portfolios in South Africa and has become an industry leader in this asset class.
• We give people an incredible opportunity to live in the best areas with world class common area facilities, at affordable rentals. This helps create an inclusive society.
• We own and manage a commercial portfolio of office, retail and industrial buildings. We ensure that our tenants are able to work in a great environment, so that they can focus on growing their business which in turn helps improve the economy.
• The Africrest team does not settle for satisfactory, rather we strive to do everything in a great manner- from small tasks to large projects. If you want to be part of a company and culture that drives you to be the best you can be, then please get in contact with us.

We reward great efforts-

• Over the last 2 years, we have been one of very few companies, where over 95% of our employees, received:
• A bonus of more than a 13th cheque.
• An inflationary related annual increase.
• When many other companies have not paid bonuses or increases.

We are different-

• At Africrest we don’t "pigeonhole" by fostering an environment of curiosity and collaboration, we encourage our team to strive for excellence within their role and to continually seek out innovative solutions to improve current business functions which maximises their own professional growth as well as Africrest’s continued growth.
• We encourage potential employees to speak to our employees to see why people enjoy working at Africrest.
• The ideal candidate is an excellent problem solver with great people skills.

Position Purpose and Profile:

• As the Receptionist you are the first point of contact for Africrest Properties’ Head Office. The role requires a professional, well-presented individual with excellent communication and organisational skills. You will be responsible for managing incoming calls, receiving visitors, handling deliveries and mail, maintaining a clean and welcoming front office environment, and providing administrative support to ensure smooth daily operations

Responsibilities:

• Including but not limited to:

Front Desk & Communication:

• Answer and direct all incoming phone calls in a professional manner.
• Greet and assist all visitors, ensuring they are directed to the appropriate person.
• Manage incoming and outgoing mail, packages, and deliveries.
• Handle courier bookings and track deliveries.
• Maintain confidentiality of sensitive information.

Office Administration:

• Ensure that the reception area, boardroom, and common areas are clean, tidy, and presentable at all times.
• Prepare the boardroom for scheduled meetings (arrange refreshments, ensure equipment is functional, etc.).
• Assist with photocopying, scanning, and filing as required.
• Support management and administrators with ad hoc administrative duties.

Operational Support:

• Report any maintenance or facility issues to the Office Manager.
• Coordinate access control and visitor parking where necessary.
• Schedule and confirm meeting room bookings.

Qualifications:

• Minimum Education: Matric Certificate (Grade 12).
• Minimum of 1-2 years’ experience in Microsoft Office (Word, Excel, Outlook, etc.).

Skills:

• Professional appearance and strong communication skills (verbal and written).
• Excellent telephone etiquette
• Ability to multitask and manage a busy front desk.
• Good organisational and time-management skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Friendly, approachable, and reliable.

go to method of application »

Position Purpose and Profile:

• The Senior Financial Accountant plays a pivotal role in the financial success of the company by maintaining the company’s accounting processes, records and financial data. This position is responsible for ensuring the accuracy and integrity of the financial data of the company which is the basis on which the financial decisions of the are made.
• Responsibilities:
• Include, but not limited to the below:

Key attributes required while performing duties:

• Strong attention to detail and accuracy.
• Efficient – utilise automated processes and systems over manual processes.
• Ability to work independently and manage multiple tasks and deadlines.
• Strong initiative-taker who takes ownership of tasks.
• Excellent problem solving and analytical skills.
• Effective communication and interpersonal skills
• Organisational and administrative skills.
• Ability to adapt to a variety of environments and work demands.
• Ability to maintain a high level of sensitivity to company needs.
• Willingness to work additional hours as the demands of the job might indicate.
• Great teamwork and willingness to assist other team members where necessary to ensure the team as a whole is able to fulfill their responsibilities and commitments.

Monthly Responsibilities:

• Processing of cash clearances on the second working day of the month.
• Preparation of allocated monthly financial journals in line with month end calendar.
• Review and analyse monthly movements in the general ledger to:
• Identify accruals and prepare the relevant journals.
• Ensure accuracy of allocations and prepare re-allocation journals between properties and
• companies where required.
• Ensure no transactions are processed in the general ledger of sold properties.
• Review and analyse the balance sheet to:
• Ensure accuracy of allocations and prepare re-allocation journals between properties and
• companies where required.
• Prepare balance sheet reconciliations where applicable.
• Prepare cash balances report on the 26th of each month, and as and when required by the
• Head of Finance or Financial Managers.
• Prepare actual vs budget variance report per property, on 26th of each month, which feeds
• into the monthly cashflow forecast.
• Intercompany loan reconciliations - maintain, analyse, and investigate inter-company loan
• balances. Prepare re-allocation and or correction journals between properties and companies
• where required.
• Analyse cash book allocations and ensure that these are recorded correctly with liaison with
• Creditors Team. Prepare re-allocation and or correction journals between properties and
• companies where required.
• Fixed asset maintenance including:
• Review and anlayse expense accounts to determine that items which should have been
• capitalised have been capitalised.
• Capitalise additions on the MDA fixed asset module.
• Run monthly depreciation journal on the MDA fixed asset module for posting in the
• MDA accounting module.
• Capturing disposals or scrapping of assets on the MDA fixed asset module.
• Reconcile fixed asset register per the MDA fixed asset module to the Trial Balance.
• Preparation of income statement movement analysis for submission to Head of Property by
• working day twelve.
• Prepare actual vs budget variance analysis report per property and resolution of all queries
• raised in the analysis prior to submission for review to Financial Manager’s by the 20th of the
• month.
• Prepare monthly management accounts macro (Income Statement & Balance Sheet).
• Assistance with preparation of covenant reporting for review by the Financial Manager’s by
• the 22nd of the month.
• Ensuring section 18A donation certificates are obtained and saved for all donations paid
• during the month.
• Proactively seek and implement improvements and efficiencies in accounting processes and
• reporting.
• Quarterly:
• Preparation of supporting schedules which feed into the quarterly Board reporting.
• Preparation and importing of quarterly interest payments to funders.
• Annual Responsibilities:
• Preparation of schedules which feed into provisional one, provisional two and final income tax submissions, which include but is not limited to:
• Tax wear & tear schedules.
• Net income forecasts.
• Other supplementary schedules and information as required.
• Preparation of year end audit folders.
• Liaising with auditors to provide requested information and address audit queries timeously.
• Preparation of budget templates per property in line with budget timeline.
• Maintain adequate filing requirements according to departmental guidelines.
• Adhoc duties as and when assigned:
• Prepare and finalize property adjustment accounts for sold properties.
• Ad hoc involvement in creditor reconciliations and other ad hoc reconciliations.
• Ad hoc involvement in Finance projects.
• Distribution to the Creditors Team of allocations for the processing of funds drawn from
• Funders.

Minimum Job Qualifications Required:

• In-depth understanding of Intercompany loans, including balancing thereof and calculation of
• interest. (required).
• Excellent understanding of accounting principles and financial reporting standards. (required).
• Advanced Excel Skills – ability to demonstrate skill. (required).
• BCom Accounting degree (required).
• Minimum 4 years’ experience in an accountant role (required).
• Completion of articles with an audit or financial advisory firm (preferable).
• Property Accounting experience (preferable).
• MDA Property Manager accounting software (preferable).

go to method of application »

Position Purpose and Profile

• It is a requirement of this position that the Finance Manager takes full responsibility for the management of the finance team in relation to all financial matters relating to the Residential- and/or Commercial Property Portfolio. This includes ensuring business transactions are reported in accordance with generally accepted accounting principles (IFRS for SMEs). Day-to-day monitoring of the operations of the finance department. Ensuring compliance with accounting policies and regulatory requirements. Driving continuous improvement in the finance department. Continuous monitoring of controls to ensure the implementation of mitigations for any identified weaknesses.

Responsibilities:

• Include but are not limited to:
• Ongoing:
• Management of financial accountants to ensure the delivery of accurate, reliable, and high-quality deliverables within required deadlines.
• Coaching and upskilling of financial accountants.
• Ensuring cohesion between the financial accounting team and the creditors team in collaboration with the Creditors Supervisor, to meet the obligations of the overall finance department.
• Treasury management, including, but not limited to:
• Sweeping of surplus cash balances.
• Bank account administration.
• Managing of FICA requests in collaboration with Office Manager.
• DOKKA accounts payable system administration.
• Drafting, distribution and implementation of processes and relevant policy documents.
• Drafting and maintenance of Finance Team manual.

Monthly:

• Review and posting of journals prepared by the financial accountants.
• Review and approval of fixed assets capitalised, and all inputs loaded into the MDA fixed asset module.
• Review of items capitalised to Property improvements to ensure they are in line with the capitalisation policy.
• Review VAT and ensure sufficient funds are available in the bank to make payments.
• Review income statement commentary prepared by financial accountants.
• Review Balance sheets and prepare key balance sheet account reconciliations in collaboration with Creditors Supervisor where relevant.
• Review intercompany transactions to ensure completeness of elimination journals.
• Preparation of consolidated income statement and balance sheet.
• Preparation of external covenant reporting for review by Head Of Finance.
• Preparation of income statement forecast to feed into monthly cashflow forecast prepared by Head Of Finance.
• Sweep funds for PAYE payment (fifth of every month) and distribute allocation to Creditors team.
• Address queries raised by stakeholders on the financial accounts.
• Review of creditors reconciliations in line with policy.

Annual:

• Completion of CIPC returns & related tracking schedule.
• Budget timeline coordination and budget preparation in collaboration with property managers.
• Completion of statistics questionnaires.
• Management of interim and year end audit.
• Completion of final tax computations - due for audit & final post audit adjustments due for submission in September.
• Assistance with AFS review.

Adhoc:

• May include, but is not limited to:
• Assistance with adhoc projects related to finance department.
• Reporting requested by various stakeholders.
• Addressing financial queries raised by various stakeholders.

Quaterly:

• Preparation of Board reporting for review by Head Of Finance.
• Preparation of third-party shareholder reporting for review by Head Of Finance.

Half yearly:

• Preparation of 1st provisional tax computations - due for submission August.
• Preparation of 2nd provisional tax computations - due for submission February.

Qualifications, Skills and Experience:

• At least 3 years’ experience as a Finance Manager (full finance function).
• Accounting post-graduate degree.
• CA(SA), SAIPA, ACCA, CIMA.
• MDA experience preferred.
• Property Industry experience preferred.
• Excellent written, verbal, interpersonal and organizational skills.
• Strong leadership skills and ability to manage a diverse team.
• Consolidation and intercompany transactions experience.
• Strong technical accounting (IFRS) and excel skills.
• Analytical, critical thinking and problem-solving skills.
• Attention to detail and accuracy.

go to method of application »

Position Purpose

• The Commercial Property Manager oversees all administrative, financial and operational activities for properties under management. This includes tenant, service provider and contractor relations; lease administration; MDA data management; utilities and accounts management; and proactive property maintenance.

Key Responsibilities

Daily

• Respond to property owner, tenant and service provider matters within one day.
• Resolve rental, utility, rates, interest and maintenance queries promptly.
• Ensure all actions align with company processes and lease terms.
• Investigate and resolve tenant issues effectively.
• Complete rental and charge reconciliations daily.
• File all relevant correspondence.

Vacancies

• Handle enquiries from “To Let” boards and brokers.
• Show available spaces and follow up with leads.
• Update vacancy schedules monthly and upload listings to online platforms.
• Ensure vacant spaces are white-boxed to company standards.
• Assist in creating leasing brochures.

Lease Administration

• Prepare offers to lease and ensure documentation is signed and filed promptly.
• Conduct tenant credit checks via TPN and obtain approvals from management.
• Draft and finalise lease agreements, addendums and cessions.
• Verify MDA lease details match signed agreements.
• Collect and file FICA documentation per POPI.
• Load tenants on MDA and ensure invoicing before occupation.
• Track early lease renewals.

Operations

• Handle all maintenance and operational issues in the portfolio.
• Conduct monthly inspections of each property.
• Source, evaluate and recommend service provider quotes.
• Negotiate and conclude service provider contracts.
• Issue work orders and supervise completion.
• Notify stakeholders of incidents and ongoing work.
• Support due diligence processes for new acquisitions.

General Administration

• Assist the Head of Property Management with admin needs.
• Arrange and minute meetings with tenants when required.
• Secure debit order instructions from tenants.
• Maintain property and tenant filing per POPI.
• Follow company processes as outlined in the Property Management Manual.
• Update the “bus manual” with daily tasks, building information and tenant contacts.
• Support updates to the company website.

Monthly Responsibilities

• Take-on and Handover
• Follow company procedures for property transfers, including tenant communication and service provider setup or termination.
• Capture all new property, owner and tenant data on MDA.
• Add new tenants to portfolio contact lists.

Financial

• Monitor arrears and send LODs by the 4th of each month.
• Escalate arrears over 30 days to management.
• Liaise with property administrators on ad-hoc tenant charges.
• Review and approve pre-billing (rent, utilities, rates, parking, escalations).
• Approve ad-hoc invoices for services and maintenance.
• Manage debtor recoveries and legal handovers per company policy.
• Management Reports
• Resolve owner statement queries and provide feedback within the same month.
• Ensure all recoveries are loaded per lease terms.

General

• Maintain tenant communication and parking schedules.
• Support any ad-hoc portfolio matters as needed.

Annual Responsibilities

• Assist with property budgets and annual escalations.
• Track leases expiring within the next 18 months.
• Adjust municipal rate recoveries by mid-August each year.
• Audit leases for rental and recovery accuracy.
• Archive tenant and building files per POPI compliance.

Requirements

• Minimum 3 years’ experience in property management.
• Relevant property management qualification preferred.
• Excellent written, verbal and organisational skills.
• Strong numeracy and financial acumen.
• Computer literacy with solid knowledge of MDA.
• Adaptability to changing environments and workloads.
• Customer-focused attitude and sensitivity to tenant needs.
• Willingness to work additional hours when required.

go to method of application »

Position Purpose and Profile:

• The Precinct Operations Manager is responsible for all operational matters across the assigned precinct or property portfolio, including existing buildings and any new developments added to the precinct. This role is accountable for ensuring that all precinct assets operate efficiently, remain fully compliant, and deliver a consistent, high-quality resident experience across all sites.
• This person acts as the central point of coordination for all on-site operations, leading multiple teams, service providers, and contractors across the precinct. The role also plays a key part in the launch and integration of new buildings within the portfolio, overseeing operational readiness, snagging, handover processes, and the seamless transition into day-to-day management once a building becomes operational.

Responsibilities:

• Daily
• Oversee all day-to-day operational activities across the precinct, ensuring smooth running of multiple buildings.
• Implement and enforce Africrest operational procedures, policies, and service standards across all sites.
• Ensure consistency and quality of maintenance, cleaning, security, gardening, and waste management throughout the precinct.
• Provide operational input and guidance on any new developments or acquisitions within the precinct.
• Support the Head of Property Management and Portfolio Managers with precinct-level insights, reporting, and strategic planning.
• Freshdesk Ticket Resolution Rate: ≥ 90% within SLA (average < 24 hours).
• OHS Audit Compliance: ≥ 95% precinct wide.
• Maintenance Budget Control: Within ±5% of allocated monthly budget.
• Energy & Water Efficiency: Minimum 5% annual reduction in consumption per building.
• Service Provider SLA Adherence: ≥ 90% compliance rate.
• Caretaker Performance Reviews: 100% completion quarterly
• Incident Response Time: All major incidents reported and logged within 24 hours.
• Ensure building readiness reports are submitted within 48 hours post-inspection, including a plan of action and turnaround strategy for completion before the next monthly inspection.
• And any other aspect of temporary nature that might be deemed necessary from time to time
• New Developments and Building Launches
• Act as the operational leader for all new buildings within the precinct from pre-launch to full handover.
• Coordinate with the development and construction teams to ensure that operational considerations are factored in before practical completion.
• Oversee snagging and de-snagging, ensuring all systems, finishes, and services meet company standards before handover.
• Source, appoint, and manage new service providers (cleaning, security, waste, etc.) ahead of building launch.
• Set up building management processes, handover documentation, and Freshdesk integration prior to occupancy.
• Manage initial resident move-ins, ensuring the building transitions smoothly into the operational portfolio
• Prepare operational readiness reports for management on each new development, highlighting timelines, budgets, and potential risks.
• Maintenance and Facilities Management
• Oversee the management and resolution of all Freshdesk tickets logged within the precinct by site teams, residents and/or Clientele.
• Track and monitor response times to ensure service-level compliance (24-hour feedback turnaround).
• Conduct regular precinct inspections, identify recurring maintenance or safety issues, and implement preventative solutions.
• Ensure compliance with the Occupational Health and Safety Act and all insurance or fire safety requirements.
• Review and approve maintenance purchases and supplier quotes within precinct budgets.
• Drive system compliance, ensuring all tickets, inspections, and contractor reports are logged digitally.
• Identify automation opportunities to improve operations in general, in terms of response and resolution times across precinct operations.
• People and Contractor Management
• Manage and support building-level Operations Managers and site staff across all buildings in the precinct.
• Oversee and evaluate contractor performance, ensuring SLAs are adhered to and service quality remains consistent.
• Authorize and oversee overtime, scheduling, and attendance records for operations managers, precinct handymen / caretakers and support staff.
• Lead training, performance management, and continuous improvement initiatives within the precinct operations team.
• Conduct biannual performance reviews with all site-level managers and contractors, ensuring alignment with Africrest service standards.
• Develop caretaker and operations manager training schedules for all precinct staff.
• Conduct monthly caretaker performance evaluations, focusing on technical competence and service standards.
• Maintain weekly operational updates summarising key issues, resolutions, and escalations.
• Lead monthly precinct operations meetings with Operations Managers and Caretakers to review performance and address challenges.
• Drive mentorship and leadership development within site-level teams to ensure operational continuity and accountability.
• Resident and Stakeholder Relations
• Serve as the precinct’s main operational point of contact for escalated resident issues.
• Build and maintain strong relationships with residents, property owners, and internal teams.
• Support move-in and move-out processes across all properties, ensuring reinstatement is handled efficiently.
• Act as the precinct representative during building launches or community events.
• Collaborate with the Marketing or Leasing teams to ensure precinct-level resident experience and community engagement align with the brand values of Africrest.
• Financial and Administrative Responsibilities
• Monitor precinct-level maintenance budgets and ensure cost efficiency across all operational spend.
• Review monthly building inspection and operations reports, summarising precinct-level trends for management.
• Identify and execute cost-saving initiatives without compromising service delivery.
• Track CapEx vs. OpEx across buildings and identify monthly variances and recommend cost saving measures without compromising quality, compliance, or safety standards.
• Ensure recoverable maintenance costs are captured and billed correctly according to lease agreements in coordination with the Debtors- and Property Management teams.
• Maintain all records, reports, and correspondence in accordance with POPIA and internal governance requirements.
• Annual and Compliance Requirements
• Oversee annual servicing of fire equipment and other safety systems across the precinct.
• Ensure compliance with statutory, insurance, and OHS regulations.
• Coordinate the annual review of precinct performance, identifying improvement opportunities.
• Manage archiving of all operational documentation and files.

Qualifications:

• Matric.
• Minimum 5 years operations or similar experience.
• Minimum 2 years in a supervisory or management role.
• MDA or similar experience (preferable).
• Tertiary qualification in Facilities, Property Management, or Engineering advantageous.
• OHS Qualifications (preferable).
• First Aid and Fire Fighting Qualifications / Certifications (preferable).

Skills:

• Proven operations or facilities management experience within property management, ideally across multiple buildings.
• Strong understanding of the full property lifecycle, including involvement in new developments and operational onboarding.
• Excellent leadership, coordination, and people management skills.
• Strong financial and analytical ability to manage budgets and operational data.
• Computer literacy and experience with Freshdesk, MDA, or similar systems.
• Customer-focused, solutions-driven attitude with high attention to detail.
• Ability to adapt to changing operational environments and manage competing priorities.
• Willingness to work extended hours as required by operational demands.
• Knowledge of municipal processes and SSEG / EPC compliance.
• Strong negotiation and contract management skills for service providers.

go to method of application »

Position Purpose and Profile:

• It is a requirement of this position that the Operations Manager takes full responsibility for all operational matters relating to the Residential Property Portfolio. This includes liaising with tenants, service providers, contractors, and property owners, capturing of property, tenant maintenance issues on the Company’s maintenance ticketing system (Freshdesk), as well as move-in and move-out inspections, and the updating of data on ticketing system. The role also includes taking care of all the general office administration and day-to-day operations relating to on-site operations.

Responsibilities:

Daily Responsibilities:

• Creating and/or following procedures and policies that ensure scheduled and ad hoc maintenance is completed in a timely fashion.
• Addressing and maintaining all Freshdesk tickets that have been logged.
• Identifying and reporting developmental issues to senior management.
• Monitoring Freshdesk tickets and prioritising urgent tickets, turnaround time of 24 hours with regards to ticket feedback.
• Liaising with customers, as well as internal personnel including the maintenance team.
• Strong analytical skills and attention to detail.
• Good business acumen for problem solving and dealing with maintenance queries/issues.
• Confidence to deal with a range of stakeholders.
• Excellent time management skills and ability to prioritise a demanding workload.
• Proven track record of making successful decisions.
• Familiarity with data entry and analysis.
• The ability to listen and negotiate winning solutions.
• Updating of maintenance schedules.
• Managing the on-site handymen, including all overtime submissions to head office.
• Managing move-in and move-out out inspections.
• Managing cleaning, security, gardening, and waste management contractors (and possibly others) in line with SLA.
• Purchasing maintenance supplies for the property and on-site handymen.
• Snagging and de-snagging of premises and common areas.
• OHS Act compliance on site.
• Filing of all correspondence in respect of the above.
• Ticketing system administration
• Capturing of all maintenance feedback on Freshdesk.
• Maintain customer/tenant files within the requirements of POPI.
• Support Property managers in respect of maintenance’ issues for the property portfolio.
• General Administration
• General Administration (accounts, allocation of payments, making visitors at the office feel welcome, answering of phone calls, assisting where necessary to make sure the office is run in the most efficient manner, etc.). Assisting the Property Manager in respect of administration requirements.
• Arranging meetings between the Property Manager and the customer/tenant where required.
• Ensuring premises are reinstated when tenants move out.
• Filing of all correspondence in respect of the above.

Monthly Responsibilities

• Financial
• Monitor maintenance costs and manage expenses including capturing of recoverable charges (maintenance for move-out inspections) on tenant accounts.
• Management Reports
• Monthly building inspection report.
• General
• Ensuring that all recoveries are loaded in respect of items deemed recoverable in terms of the Lease Agreement.

Annual Responsibilities

• All fire equipment to be serviced according to regulations, laws, and insurance requirements.
• Archiving of all correspondence and files, including management of files in accordance with POPI.

Qualifications:

• Matric
• Minimum 2 years operations or similar experience
• MDA or similar experience (preferable)

Skills:

• Operations experience in property – Not required but increases applicants chance of success.
• Great technical knowledge.
• Excellent written, verbal, interpersonal and organizational skills.
• Numeracy and financial skills and appreciation.
• Computer literacy.
• Ability to adapt to a variety of environments and work demands.
• Ability to maintain a high level of sensitivity to client and tenants needs.
• Willingness to work additional hours as the demands of the job might indicate.
• Customer focused attitude.