Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform.
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DESCRIPTION
- Come join our creative team of software developers dedicated to EC2 and its customers. Join us in building the next generation Control Plane service platform that runs the Amazon Elastic Compute Cloud (EC2) web service.
- Our platform handles a significant load of Internet traffic generated by internal and external customers that build their platforms on EC2. On any given day we use Java, Kotlin, Python, Ruby as well as various Native AWS services and Amazon-internal tools. We don't expect you to be an expert in, or know all these technologies listed, but we do expect you to be excited to learn about them. As an experienced engineer in this team, you will play a committed role in developing high quality software designs & solutions to our often complex problems.
- Our team is dedicated in supporting new team members with a welcoming inclusive approach. We are a team that strives to grow each other in our careers through mentoring. Our team invent, design and build software that is stable and performant. We write and support code that is easy to understand with solutions that are pragmatic. We do this by keeping a high bar in code reviews that we take seriously. We believe good code reviews raise quality and a mechanism to instill high standards for growth.
- We care about career growth. We follow a DevOps model and we try and assign projects and tasks based on what will help each team member develop into a more well rounded engineer that will enable them to take on more complex tasks in the future. As an Amazonian, you’ll enjoy interacting with some of the most talented engineers in our industry through breakfast talks and demos, internal communities and extensive training material that span all aspects of our business. Engineers in our teams have a strong sense of ownership and drive to innovate and have resounding impact in how we develop and deliver software at such a large scale.
- This position involves on-call responsibilities. This is typically once every 6 weeks. We don’t like to be paged unnecessarily and we strive to keep this down and ensure our systems are fault tolerant. Our team values work-life balance and respect each others time.
- We are looking for a new teammate who is enthusiastic, curious, empathic, motivated and reliable. We are just starting to scratch the surface of the opportunity in front of us and if this sounds like a place for you; come build with us.
BASIC QUALIFICATIONS
- Degree in Computer Science or related field, or equivalent working experience
- 3+ years of industry experience in a software development environment
- Strong Computer Science fundamentals, including data structures, object-oriented design, algorithm design, problem solving, and complexity analysis.
- Proficiency in at least one modern programming language, such as Java, C#, Python, Javascript, Scala, Kotlin, GoLang or other
PREFERRED QUALIFICATIONS
- Demonstrated ability to achieve stretch goals
- Expertise in delivering high-quality, innovative applications
Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.
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DESCRIPTION
ABOUT US
- Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.
- Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?
- If you fit the description, you might be the person we are looking for! We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success.
WHAT CAN YOU EXPECT FROM A LIFE AT AWS?
Every day will bring new and exciting challenges on the job while you:
- Learn and use groundbreaking technologies.
- Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.
- Interact with leading engineers around the world.
- Partner with Amazon Web Services teams to help reproduce and resolve customer issues.
- Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services.
- Drive customer communication during critical events.
- Drive projects that improve support-related processes and our customers’ technical support experience.
- Write tutorials, how-to videos, and other technical articles for the developer community.
- Work on critical, highly complex customer problems that may span multiple AWS services.
WHY AWS SUPPORT?
- First and foremost this is a customer support role – in The Cloud.
- On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.
- Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives.
- Career development: We promote advancement opportunities across the organization to help you meet your career goals.
- Training: We have training programs to help you develop the skills required to be successful in your role.
- We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven’t been exposed to yet.
- Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.
- As we operate on a follow-the-sun model, with Premium Support sites located globally, working hours and days are based on customer demand and may include weekends.
Meet Theodoros: https://www.youtube.com/watch?v=BTPWdseB_pg
Meet Robert: https://www.youtube.com/watch?v=7uXCchOTdMM
BASIC QUALIFICATIONS
- The Database role supports our services that focus on Databases technologies, including Amazon Aurora, DynamoDB, Redshift, Athena, as well as AWS Database Migration Service, Data Pipeline, Glue and more.
- 5+ years Advanced administration experience with (1) of the following Database engines: MySQL / Oracle /
- PostgreSQL / MariaDB / SQL Server / Amazon Aurora
- Advanced experience with System Administration with Linux (Ubuntu, CentOS, RedHat) and/or Microsoft Windows Server and associated technologies (Active Directory, Exchange)
- Advanced experience with Networking and troubleshooting (TCP/IP, DNS, routing, switching, firewalls,
- LAN/WAN, traceroute, iperf, dig, cURL or related)
- Bachelor’s degree in Information Science / Information Technology, Data Science, Computer Science,
- Engineering, Mathematics, Physics, or a related field OR equivalent experience in a technical position
PREFERRED QUALIFICATIONS
PREFERRED QUALIFICATIONS
- Strong analysis and troubleshooting skills and experience
- Database troubleshooting and performance tuning
- Experienced setting up monitoring / alarming for production DB environments
- Database migration and ETL experience
- Experience with NoSQL technologies like DynamoDB, Redis, MongoDB, Cassandra or Riak
- Experienced with Linux system monitoring and analysis
- Good understanding of distributed computing environments
- Experience with query analyzers and query tuning / slow query optimization etc.
- Exposure to Virtualization (VMware, Xen, Hypervisor)
- Prior working experience with AWS - any or all of EC2, S3, EBS, ELB, RDS, Dynamo DB, EMR
- Exposure to security concepts / best practices
- Expertise with Load Balancing, Iperf, MTR, netcat, and other network monitoring / troubleshooting tools
- Experience Troubleshooting the full application stacks from the OS up through custom applications
Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity and Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.
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DESCRIPTION
ABOUT US
- Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team, you will be at the forefront of this transformational technology assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.
- How often have you had an opportunity to be a founding member of a team solving significant customer problems through innovative technology? Do you have a unique combination of deep technical knowledge and business acumen? Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?
- If you fit the description, you might be the person we are looking for! We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success.
WHAT CAN YOU EXPECT FROM A LIFE AT AWS?
Every day will bring new and exciting challenges on the job while you:
- Learn and use groundbreaking technologies.
- Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.
- Interact with leading engineers around the world.
- Work directly with Amazon Web Services architects to help reproduce and resolve customer issues.
- Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services.
- Drive customer communication during critical events.
- Drive projects that improve support-related processes and our customers’ technical support experience.
- Write tutorials, how-to videos, and other technical articles for the developer community.
- Work on critical, highly complex customer problems that may span multiple AWS services.
WHY AWS SUPPORT?
- On a typical day, a Senior Support Engineer might work with teams to provide strategic technical support and opportunities to our customers, consult with a diverse range of engineers at Amazon and invent/develop radical new approaches to automate operational issues, act as a subject matter expert to drive large scale architecture and/or engineering efforts that solve significantly complex or endemic problems, identify gaps/opportunities within or between regions, architecture and organizations to satisfy customer needs.
- Our Engineers are also the “voice of the customer” and have a strong voice into the development teams for recurring issues or feature requests.
- Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives.
- Career development: We promote advancement opportunities across the organization to help you meet your career goals.
- Training: We have training programs to help you develop the skills required to be successful in your role.
- We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven’t been exposed to yet.
- Travel the world: Strong support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.
- Find out more: https://www.youtube.com/watch?v=ha2nv6lBK2o
- As we operate on a follow-the-sun model, with Premium Support sites located globally, working hours and days are based on customer demand and may include weekends.
- Meet Kameliya: https://www.youtube.com/watch?v=BkdaVZlkwb0
- Meet Alexandre: https://www.youtube.com/watch?v=xMRGY196sjY
- Meet Theodoros: https://www.youtube.com/watch?v=BTPWdseB_pg
- Meet Robert: https://www.youtube.com/watch?v=7uXCchOTdMM
BASIC QUALIFICATIONS
The Big Data role supports our services that leverage data and produce business insights, which may include using Machine Learning/Artificial Intelligence (ML/AI). Helping our customers use and integrate Big Data services in what is arguably our industry’s most exciting space. The portfolio of services covers EMR (Hadoop), DynamoDB (NoSQL), ElasticSearch, Kinesis, Athena, ML/AI & more.
To qualify for this role, you should have the following experience:
- 7+ experience in Apache Hadoop, Apache Spark, Apache Hive, and Presto.
- 7+years of experience in DynamoDB or NoSQL technologies like MongoDB or Cassandra.
- Experience running and troubleshooting various types of machine learning (supervised, unsupervised and reinforcement learning) and deep learning frameworks (tensorflow, mxnet) issues.
- Foundation knowledge of databases and Structured Query Language (SQL).
PREFERRED QUALIFICATIONS
- Demonstrable knowledge and experience in various Big Data or distributed systems. Such as Hadoop, NoSQL, Search and Streaming.
- Demonstrated ability in Data Lake architecture and administration.
- Experience utilising data analysis techniques such as quantitative or qualitative analysis
- Ability to work in a fast paced and agile development environment. Lead technical discussions on big data systems architecture and design.
These qualifications are optional, but please highlight them on your resume if you have them:
- Experience managing full application stacks from the OS up through custom applications.
- Knowledge of AWS and Computing concepts (preferred experience with AWS Elastic Beanstalk, AWS CloudFormation or AWS OpsWorks).
- Good understanding of security best practices.
- Good understanding of distributed computing environments and methodologies.
Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity and Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.
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DESCRIPTION
- As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for innovating, deploying, optimizing, and maintaining the automation systems within the data centers. Automation systems consist of building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space.
As a controls project engineer you will:
- Perform controls root cause analysis for service of controls for AWS data centers.
- Manage scope of Building Management System (BMS) and Electrical Power Monitoring System (EPMS) for construction of AWS data centers.
- Schedule and supervise Quarterly maintenances for BMS and EPMS.
- Provide vendor management.
- Develop scope of work for site improvement projects.
- Work under tight project timelines.
- Manage multiple stakeholder deliverables, requirements and navigate difficult situations.
- Review controls sequence of operation and provide feedback to design.
- Financially manage both construction and service contracts.
- Provide technical assistance and support to internal customers during life cycle of the data center.
- Participate in a global on-call schedule.
- Ensure data center controls are deployed in accordance with scope of work (SOW) and specifications.
- Review and provide feedback on mechanical, electrical, and plumbing (MEP) drawings.
- Act in a project sponsor capacity.
- Grow in technical ability by learning a multitude of different automation platforms.
- Develop building automation controls drawings and wiring diagrams.
- Size controls valves and damper actuators and select controls devices.
- Develop controls bill of material (BOM).
- Develop and modify controls logic programming.
- Develop and modify graphical user interface.
BASIC QUALIFICATIONS
Basic Qualifications
1. B.S./B.A. degree with 4 years of relevant controls work experience or A.S. and 6 years of relevant controls work experience
2. 2 years of experience designing, configuring, programming, installing or servicing one of the following products: Siemens: Apogee, Honeywell: Building Controls, Trend: Building Controls, Schneider Electric: Power Logic/Struxureware, Rockwell Automation: FactoryTalk, Ignition, Tridium: Niagra, Eaton: Foreseer, ABB: Decathalon, Johnson Controls: Metasys
3. Minimum two (2) years of experience in project coordination with multiple teams or vendors to meet project requirements.
PREFERRED QUALIFICATIONS
Preferred qualifications
- M.S. In an engineering-based discipline or ten 10+ years related experience, or an equivalent combination of education and experience.
- Six (6) years of experience in either design programming, or startup/commissioning.
- Four (4) years of experience in project management.
- Experience with controls in data centers or other critical facilities.
- Networking administration experience.
- MQTT communication protocol experience.
- Experience in any of the following systems: Siemens, Eaton, Tridium, Distech, Struxureware, APC, Ignition, or ABB.
- Project Management Professional (PMP)
- This role requires domestic and or international travel up to 35%.
- Solid foundation in communication protocols.
- Windows power user skill set, proficient with Microsoft Office Suite and project management software.
- Demonstrated understanding of engineering documentation, electrical diagrams and standard operating procedures.
- Excellent communication skills, teamwork, organizational and problem-solving skills. Ability to manage multiple stakeholder deliverables, requirements and navigate difficult situations.
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DESCRIPTION
- Amazon Web Services (AWS) is the market leader and technology forerunner in the Cloud business. As a member of the AWS support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a cloud support engineer, you will act as the ‘cloud ambassador’ across all the cloud products, arming our customers with required tools and tactics to get the most out of their product and support investment.
- Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers, and networks? Do you want to be part of a customer facing technology team helping to ensure the success of AWS as a leading technology organization?
If you fit the description, you could be the person we are looking for. We are a group of smart people, passionate about cloud computing, and believe that world-class support is critical to customer success.
WHAT CAN YOU EXPECT FROM A LIFE AT AWS?
Each day will bring new and exciting challenges on the job while you:
- Learn and use groundbreaking technologies.
- Apply advanced troubleshooting techniques to provide unique solutions to our customers.
- Interact with leading engineers around the world.
- Partner with AWS teams to help reproduce and resolve customer issues.
- Leverage customer support experience to provide feedback with AWS teams on how to improve.
- Drive customer communication during critical events.
- Drive projects that improve support-related processes and our customers’ technical support experience.
- Write tutorials, how-to videos, and other technical articles for the developer community.
- Work on critical, highly complex customer problems that may span multiple AWS services.
WHY AWS SUPPORT?
- First and foremost, this is a customer support role – in the Cloud.
- On a typical day, a support engineer will be primarily responsible for solving customer’s cases through customer contact channels (e.g., telephone, email, and web/live chat).
- You will apply troubleshooting techniques to provide solutions for our customers by thoughtfully working with customers to dive deep into the root cause of an issue.
- An AWS support engineer may also develop and train, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives.
- We promote advancement opportunities across the organization to help you meet your career goals.
- We have training programs to help you develop the skills required to be successful in your role. We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven’t been exposed to yet.
- Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.
- As we operate on a follow-the-sun model, with Premium Support sites located globally, there is no after hours on-call or mandated overtime in this role.
- Want to know more about our opportunities? Visit our Student Events page to register for one of our upcoming virtual events: https://amazonstudentevents.splashthat.com/careers
BASIC QUALIFICATIONS
Basic qualifications
- Currently enrolled in or received a Bachelor’s Degree in computer science, computer engineering, information technology, or related fields (or graduated between 12 or six months ago).
- Experience with at least one functional scripting language (e.g., Perl, Python, Ruby, shell scripting)
- Knowledge of system, network, and OS.
PREFERRED QUALIFICATIONS
Preferred qualifications
- Knowledge of internet fundamentals and cloud computing concepts.
- Familiarity with Database, Storage, & Big Data concepts.
- Experience with troubleshooting Networks (e.g., TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or related).
- Comfortable working in a Linux/Unix environment.
Amazon Equal Opportunity Employer (EEO)
Equal Opportunities:
- Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae
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DESCRIPTION
Amazon is looking for an energetic, detail-oriented individual to join our Data Center Engineering Operations (DCEO) team in Cape Town, South Africa.
- The DCEO team are a committed group who work to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS’s, PDU’s, AHU’s, EF's, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD’s, and building monitoring systems.
- The Data Center Engineering Operations Technician (EOT) will be focused on the operation and maintenance of all electrical, mechanical, and fire/life safety equipment within the data center environment. The L3 EOT can serve as a technical resource to support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% up-time. EOT Interns are also tasked with driving innovation while reducing operational costs in the facilities.
Responsibilities:
- Assist with the operation and maintenance of mechanical and electrical equipment.
- Perform root cause analysis of equipment failures.
- Troubleshooting of facility and rack-level events within internal SLA.
- Ensure all safety procedures are adhered to while performing work.
- Able to work a 12 hour rotating shift pattern, which will include the need to work days and nights.
- Take daily operational readings of all mechanical and electrical equipment.
- They will need to partake in training courses, provided both internally and externally.
Physical Requirements:
- Walk job sites in uneven terrain.
- Work at heights and from ladders.
- Regularly lift and/or move up to 22 kilograms; and participate in group lifts of 23 kilograms or more.
- Work shifts longer than eight hours in duration.
- Coordinate body movements when using tools or equipment.
- Reach and stretch to position equipment and fixtures while maintaining balance.
- Bend or twist the body into unusual positions while working.
- Perform physical tasks all day without becoming overly tired.
- Use hands to manipulate small wires and objects.
- Push or pull heavy objects into position.
- Work in a noisy environment.
- Work at depths, such as under raised floors.
Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and broader based Black Economic Empowerment and the further diversification of ideas. The relevant laws and principles associated with Employment Equity and Black Economic Empowerment will be considered when appointing potential candidates.
We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.
BASIC QUALIFICATIONS
Must hold at a minimum a National Diploma in Electrical Engineering (Heavy Current) or Mechanical Engineering.
- . At least 3 years full time work experience utilising skills in the above disciplines.
- Strong verbal and written communication skills.
- Solid leadership and organizational skills.
- Attention to detail.
- Proven self-starter.
- Ability to prioritize in a complex, fast-paced environment.
- Proficient with computers and Microsoft Office (Outlook, Word, Excel, Powerpoint)
- Commitment to a very strong culture of safety & security.
PREFERRED QUALIFICATIONS
- Must hold at a minimum a National Diploma in Electrical Engineering (Heavy Current) or Mechanical Engineering.
- . At least 3 years full time work experience utilising skills in the above disciplines.
- Strong verbal and written communication skills.
- Solid leadership and organizational skills.
- Attention to detail.
- Proven self-starter.
- Ability to prioritize in a complex, fast-paced environment.
- Proficient with computers and Microsoft Office (Outlook, Word, Excel, Powerpoint)
- Commitment to a very strong culture of safety & security.
Method of Application
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