Core Description
- Install, manage, troubleshoot, and optimise SAN and storage in an enterprise environment where 90% of the landscape is virtualised using VMWare.
Key Deliverables / Primary Functions
- Install and configure Storage devices and Storage Area Networks according to best practise guidelines.
- Plan and implement firmware upgrades and address vulnerabilities of all storage devices and SAN infrastructure.
- Zone initiators and targets and conduct regular zone and alias maintenance in line with best practises.
- Perform disaster recovery using storage functions and features like replication, snapshots, and clones.
- Compile documentation and keep detailed baselines current and relevant to the environment.
- Monitor and configure dashboards for both proactive and reactive response approaches.
- Automate daily storage and SAN tasks to optimise and improve our services.
- Analyse storage data for proactive trending and troubleshooting, to improve availability and stability of the services we deliver.
Core Functional Skills & Capabilities
- Troubleshooting
- Infrastructure Technology
- Problem solving
- ICT Knowledge
- Core Behavioural Competencies
- Working with people
- Applying expertise & Technology
- Learning & Researching
- Delivering Results & Meeting customer expectations
- Coping with pressures & setbacks
Minimum Qualifications
- NQF 6: 3 year Degree/ Diploma/ National Diploma in Information Technology or Computer Science
- OR NQF 4: Grade 12
- Additional Education -Preferred /Advantage
Experience
- 3 years’ experience within a storage environment within the ICT sector.
- Experience of storage functions (e.g. replication) and features (e.g. deduplication) with real-world experience in various applications and operating systems and protocols.
- 5 years’ experience within a storage environment within the ICT sector.
- Experience of storage functions (e.g. replication) and features (e.g. deduplication) with real-world experience in various applications and operating systems and protocols.
Certifications
- Huawei
- Brocade SAN
- VMWare
- Operating System
- Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
- Engagement will all levels within the organisation, internal and external to the business.
Special Requirements / Employment Condition
- Valid Drivers license
- Willing to travel
- Ability to work staggered hours, shifts, overtime and respond to call-outs
Workplace / Physical Requirements
- Full-time Client Based Position
- Billable
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Core Description
- This role is responsible for driving the identification, design and development of solutions across the full spectrum of IT products and services to our clients.
- A key driver of this role is the facilitation of the development of innovative solutions that elevate clients' IT and digital journeys in alignment with industry best practices.
- This role actively drives the jump point between technology, client strategy, BCX strategy and future opportunities, ensuring that our clients, as well as BCX remains and are visible, at the forefront of technological innovation.
Key Deliverables / Primary Functions
- Co-create, define and communicate, as part of the Commercial: Sales & Solutions executive team, the strategic direction of the Solutions business division as part of the broader BCX strategy.
- Develop the divisional strategy, accounting for current and future market forces and movements and in alignment with the BCX IT Solutions strategy, overall value chain and business strategy.
- Provide thought leadership and demonstrate buy-in to the XaaS ways of work and organisational practices.
- Engage and employ activities, frameworks and working practices that drive and support the implementation of the XaaS business model within the function or portfolio.
- Contribute to the XaaS transformation journey, and improved client experience, by directing and leading a culture supportive of change and collaboration across the BCX value chain.
- Provide thought leadership and embed a culture of innovation through leveraging intellectual property, research and development to support, fund and facilitate strategic innovation projects within Commercial: Solution Sales.
- Lead the creation of product sets and define the go-to-market strategy in support of Group strategic drivers.
- Accountable for the overall financial performance of the Solution Sales division, driving Revenue Growth, positive EBITDA and long-term growth.
- Drive a culture of innovation within BCX. Facilitate the development of new service and product offerings, features and delivery models to enhance the competitiveness of the full BCX solutions landscape and offerings to customers, in line with the XaaS strategy.
- Ensure and actively drive collaboration between all levels of the Commercial, Group-internal and external partners to understand andeffect seamless integration between the Solutions division and other areas across the full BCX value chain.
- Conduct market analysis to identify emerging trends, customer needs, and competitive landscapes.
- Use insights to shape the Solutions division's offerings and maintain a competitive edge.
- Foster strong relationships with key clients.
- Work closely with the sales and account management teams to understand client requirements and tailor XaaS solutions to meet specific needs.
Core Functional Skills & Capabilities
- Product Management
- Product Development
- Solutions Design & Development
- Solutions Implementation
- Delivery Management
- Core Behavioural Competencies
- Job Match
- Formulating Strategies & Concepts
- Entrepreneurial & Commercial thinking
- Persuading and Influencing
- Delivering Results & Meeting customer expectations
- Adapting & Responding to change
Minimum Qualifications
- NQF 7: 3 year Bachelors Degree
- Additional Education -Preferred /Advantage
- NQF 8: Honours Degree/ Post Graduate Diploma in Business or Information Technology
Experience
- 10 to 12 years’ experience leading diverse teams within a large and highly complex organisation, of which 5 years is at an executive level.
- Experience should include leadership with full P&L accountability as well as evidence of shaping and driving business / functional strategy and leading change across business units / functions, specifically within IT Solutions focus area.
- Incumbent must have proven business acumen with experience in C-suite stakeholder engagement.
Certifications
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Special Requirements / Employment Condition
Workplace / Physical Requirements
- Full-time Office Based position.
- Non-Billable
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Core Description
- The Managing Executive Sales is a key leadership role within the Commercial, Sales & Solutions Business Unit, driving sales strategy and execution across the Mining, Industrial and Health industries.
- This individual will lead a dynamic sales team, focusing on accelerating the BCX strategic pivot to Everything-as-a-Service (XaaS).
- The role includes spearheading sales strategies that direct business to effectively sell BCX technologies and solutions to clients.
- This also requires a deep understanding of both industries, a strong network, and expertise in IT solutions that can help clients transition to and leverage XaaS models.
Key Deliverables / Primary Functions
Sales Strategy & Execution:
- Develop and implement a comprehensive sales strategy tailored to the Mining, Industrial and Health industries sectors.
- Drive revenue growth by identifying and capitalizing on new business opportunities, especially in XaaS offerings.
- Set ambitious sales targets and ensure the team consistently meets or exceeds them.
Leadership & Team Development:
- Lead, mentor, and develop a high-performing sales team, fostering a culture of collaboration, innovation, and customer-centricity.
- Establish clear performance metrics and conduct regular evaluations to ensure alignment with business goals.
Client Engagement & Relationship Management:
- Build and maintain strong, long-term relationships with key clients in the Mining, Industrial and Health industries.
- Act as a trusted advisor to clients, understanding their unique business challenges and proposing tailored IT solutions.
- Ensure customer satisfaction and retention through exceptional service and by continually aligning offerings with client needs.
Market Intelligence & Competitive Analysis:
- Stay abreast of industry trends, market dynamics, and the competitive landscape within the Mining, Industrial and Health sectors.
- Leverage customer insights from the customer engagement teams to refine sector sales strategy.
- Utilize market insights to inform sales strategies and adjust tactics as necessary to maintain competitive advantage.
XaaS Transition Leadership:
- Lead the sales organization’s pivot to XaaS, educating the team and clients on the benefits and operational changes required.
- Collaborate with product and service delivery teams to develop and refine XaaS offerings that meet the needs of Mining, Industrial and Health clients.
- Develop pricing models and contract structures that support the XaaS business model.
Collaboration with Internal Stakeholders:
- Work closely with marketing, product development, and service delivery teams to ensure a unified approach to market.
- Participate in executive leadership meetings, providing insights and recommendations to shape the organization’s overall strategy.
Financial Management:
- Oversee sales budgets, forecasts, and financial performance, ensuring profitable growth.
- Develop and manage the annual budget and forecasts within strategic guidelines, directing and coordinating activities to achieve revenue achievement and cost containment targets
Core Functional Skills & Capabilities
- Financial Management
- Sales Forecasting and Planning
- Competitor Analysis
- Sales Strategy
- Market Trend Analysis
- Core Behavioural Competencies
- Job Match
- Relating and Networking
- Persuading and Influencing
- Presenting and Communicating information
- Formulating Strategies & Concepts
- Analysing
Minimum Qualifications
- NQF 7: 3 year Bachelors Degree in Business/ Commerce or Engineering
- Additional Education -Preferred /Advantage
- Master in Business Administration (MBA)
Experience
- 8 -10 years’ experience, of which at least 3 years must at an Executive level.
- The experience must include relevant exposure to the ICT sector.
- Incumbent must have proven business acumen with experience in C-suite stakeholder engagement.
- Proven track record of managing key accounts and achieving sales targets.
Certifications
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
- Span of Control: Direct 3 Indirect 9
- Level of Engagement: Engagement with similar levels within the organisation, internal and external to the business
Special Requirements / Employment Condition
- Valid Drivers license
- Ability to work extended /long hours as and when required
Workplace / Physical Requirements
- Hybrid Remote Worker
- Revenue Generating
- Non-Billable
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