Job Openings at DHL Supply Chain

Key Accountabilities:

• Ability to operate MHE as and when required and alternate to physical job as and when so instructed by the Supervisor
• Operate in a safe manner complying with all health, safety, quality, and environmental requirements to ensure your own safety and the safety of others.
• Good Warehouse Practice compliance
• Working in a safe manner and in a team environment
• Processing documentation
• Working within a physically demanding environment
• Operating of Mechanical Handling Equipment (Where Applicable)
• To Follow standard operating Procedures (SOP) and report any non-conformities to the Supervisors.
• Implementation, Maintenance and continuous to contribute to a productive working environment.
• To work within any operating areas as determined by management and the needs of the Business.
• When carrying out your duties, follow the Standard Operating Procedures and safe working practices.
• Be actively involved in and support change initiatives.
• Honesty – pride in your job and an eye for detail
• Operate with integrity and ethical values.
• Maintain and enhance safety and minimize losses / damages by following good housekeeping procedures.
• Working within a physically demanding environment.
• Perform additional duties as assigned by management.
• Report and record any non-conformity with regards to the customers merchandise or unsafe acts
• Partake in the stock count process.
• Assist with cycle counts and ensure stock counts are accurate.
• Ensure that all work areas are kept neat, tidy and obstruction free.
•  Complete tasks timeously – meet KPI’s
• Adhere to the Unit’s SHE rules and best practices
• Ensure that product safety, quality and integrity is not compromised
• Report any person’s behaviour that may impact on the safety, quality, and integrity of the stored product.

Performance Indicators (What criteria will be used to assess the performance of the role holder)

• Accuracy
• Safe and tidy work environment
• Damages kept to a minimum
• Care of equipment
• Adherence to task SOP's
• Meeting and exceeding of set KPI’s Qualifications
• Matric
• Valid forklift licence

Skills/Competencies/Experiences

• Must be found fully competent during KC Mill assessment (theoretical and practical)
• Team player
• Ability to work well under pressure
• Ability to adapt easily to changing circumstances
• Ability to follow work procedures and safety rules
• Ability to read, understand and follow directions/instructions
• Ability to count accurately and to perform simple math calculations
• Have appropriate hand, eye, and foot co-ordination to effectively use mechanical handling equipment
• SAP / WMOS exposure
• Ability to move product which may require bending, stretching, stooping, stepping, reaching and/or lifting, in line   with Health & Safety Regulations
• Logistics or warehousing experience
• 2 Years warehouse Experience
• Ability to achieve results

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Key Responsibilities:

Financial Transaction Management:

• Ensure all valid transactions are recorded and invoiced promptly.
• Capture all sundry billings without delays.
• Follow up with customers on outstanding payments.
• Dispatch statements promptly.
• Apply cash collections in a timely manner.
• Clear credit notes and queries efficiently.
• Ensure customer details are captured accurately and on time.

Operational Excellence:

• Maintain a robust relationship between Accenture, the Hub, the business, and the client.
• Perform adhoc finance functions as required.
• Regularly follow up on agreed KPIs.
• Support the launch of programs aimed at improving customer, employee, and business partner satisfaction with business processes.
• Keep all system and process documentation up to date at the Shared Services Center (SSC) level.
• Consistently clarify service requirements and obtain relevant inputs.
• Support internal and external audits at the Business Partner level.
• Ensure integration and optimization with other process towers and areas of the business.
• Conduct internal controls, ensuring all change initiatives adhere to company quality standards.
• Handle special processes to support business optimization.
• Actively contribute to projects as a project member.
• Conduct weekly performance and KPI review calls with the outsourced party.

System and Customer Relationship Management:

• Responsible for managing one Oracle module.
• Oversee Accounts Receivable and Cash Management for Order to Cash.
• Serve as a role model and motivator for indirect staff (Accenture, the Hub, the business, and the client).
• Ensure efficient customer relationships, respecting cultural environments and histories.
• Maintain operational documentation and systems requirements.
• Adhere to customer-specific procedures and quality standards.

Qualifications:

• Essential: Matric
• Desirable: Degree or equivalent

Experience, Competencies, and Skills:

• Minimum of 3 years of experience in a similar role.
• Demonstrated ability to represent the company professionally.
• Strong relationship management skills with key players.
• Proficiency in language skills and aptitude.
• Ability to perform duties and responsibilities with minimal supervision.
• Team player with strong attention to detail.
• High drive to meet strict deadlines.
• Proven team leadership and development skills.
• Strong customer focus and problem-solving abilities.
• Ability to support and adapt to change.