Job Openings at Faircape Group

Job Description

• Join FMS Property Managers - A Leader in Sectional Title Property Management within the Western Cape 
• Above-Market Salary | Commission on New Buildings | Senior-Level Support Structure
• Faircape Management Services (FMS) is a respected market leader in sectional title and homeowners’ association management, currently managing 90+ schemes across the Western Cape. Our success is built on professional excellence, innovation, and a highly structured internal support model that allows our Portfolio Managers to focus on what truly matters — their buildings and their clients.
• We are seeking a Senior Portfolio Manager – Sectional Title to join our established, forward-thinking team based in Claremont, Southern Suburbs of Cape Town.
• This is a senior role designed for an experienced professional who values service quality, consistency, and long-term trustee relationships — while being rewarded for performance and growth.

Why This Role Is Different

• Above-market base salary — we compensate for excellence.
• Commission on new buildings added to your portfolio – earn 20% of the management fee per new scheme, paid over and above your base salary
• Sustainable earning growth – commission remains in place for as long as the building is managed by you and retained by FMS
• Performance-led rewards – allocation and commission are based on clear, fair performance measures, recognising high standards and consistency
• Equitable portfolio allocation – buildings are allocated based on capacity, experience, performance, and location to ensure balance and long-term success
• No dilution of base salary – your base salary remains secure, with commission serving as a true upside for excellence and growth
• Defined, manageable portfolios — quality service over volume.

Extensive internal support structure that removes operational burden from the Portfolio Manager:

• Dedicated Legal Department
• In-house Maintenance Team
• Centralised Procurement Department
• Specialist Insurance Department
• Dedicated Finance Team
• Fully resourced HR Department
• This structure allows you to manage your portfolio holistically, focus on service delivery, compliance, and strategic oversight — and deliver consistently high standards without being stretched across functions.
• After-hours work is compensated at our standard hourly rate, with a strong emphasis on scheduling meetings during the day or early evenings to support work-life balance
• Modern, centrally located offices opposite Cavendish Square, Claremont.

Key Responsibilities

• Full management of sectional title and homeowners’ association portfolios
• Building and maintaining strong, professional relationships with trustees and stakeholders
• Attending trustee meetings and AGMs (±70% during office hours)
• Preparing and reviewing AGM and trustee documentation
• Ensuring trustee resolutions and action items are implemented timeously
• Liaising with building managers and contractors for maintenance and capital works
• Managing Body Corporate / HOA staff in conjunction with trustees
• Assisting with budgets and budget variance management alongside the finance team
• Managing Conduct & Management Rules, including CSOS submissions
• Ensuring compliance with the Sectional Titles Schemes Management Act and related legislation

Requirements

Qualifications (Advantageous)

• Degree in Property Studies or BCom
• Sectional Title / Homeowners’ Association qualification (e.g. Paddocks)

Experience & Knowledge

• Proven experience within as a portfolio manager 
• Proven experience managing trustee and AGM processes
• Strong understanding of sectional title legislation and compliance
• Solid financial understanding (budgets, AFS interpretation)
• Previous leadership or senior portfolio experience

Skills & Attributes

• Confident, professional communicator (verbal & written)
• Comfortable chairing meetings and engaging senior stakeholders
• Highly organised, detail-driven, and deadline-focused
• Service-oriented with strong relationship-management skills
• Able to work independently while collaborating within a team
• Technically proficient (email, spreadsheets, property management systems)
• Risk-aware with strong problem-solving ability

Specific Requirements:

• Clear health record
• Clear credit record
• No criminal record
• Own transport
• Written employment/client references required 

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• We are seeking a clinically confident Permanent Doctor/Medical Officer to join our growing multidisciplinary healthcare team at Heritage Manor. This role is best suited to a doctor comfortable managing medically complex rehabilitation and long-term care patients within a ward-based environment.
• The successful candidate will work closely with our multidisciplinary team, prioritising patient stability, rehabilitation progression, chronic disease management, and continuity of care within a structured healthcare environment.
• If you're passionate about patient care and thrive in a collaborative environment, this opportunity is for you.

Duties include but are not limited to:

• Conduct comprehensive medical assessments on admission, including physical examinations, medical history reviews, and interpretation of diagnostic results to inform care planning.
• Develop and implement individualised treatment plans, including medication management and rehabilitative interventions aimed at improving outcomes.
• Take ownership of ongoing clinical management and medical decision-making for medically stable rehabilitation and long-term care patients.
• Manage patients with multiple co-morbidities, functional decline, chronic disease burden, and rehabilitation-related complications.
• Collaborate with the multidisciplinary healthcare team to ensure continuity and coordination of patient care.
• Provide clinical guidance and support to nursing teams within the facility.
• Monitor patient progress, evaluate treatment effectiveness, and adjust care plans as required.
• Communicate clearly with patients and families, providing education on medical conditions, treatment plans, and self-care strategies.
• Maintain accurate and up-to-date medical records on Healthware (electronic platform), including progress notes and discharge summaries.
• Participate in quality improvement initiatives, including protocol development and implementation of best practices in subacute care.
• Provide urgent/emergency telephonic medical support to nursing staff when required to stabilise patients and prevent deterioration.
• No routine call-outs from home are required.
• Establish and maintain professional relationships with referring specialists relevant to the Somerset West catchment area.

Requirements:

Qualifications

• Bachelor of Medicine & Bachelor of Surgery (MBChB)

Experience and Knowledge

• 3 years + post-community service experience
• Experience in internal medicine, family medicine, geriatrics, or palliative care is beneficial.
• Experience working within a multidisciplinary and nursing team environment advantageous.

Skills and Attributes

• Medical Expertise: Proficiency in diagnosing and treating various medical conditions, with a strong understanding of evidence-based practices
• Good Critical Thinking Skills
• Ethical Practice and confidentiality
• Strong Team Collaboration ability
• Meticulous attention to detail in documentation
• Strong Communication Skills
• Crisis Management Ability
• Excellent interpersonal skills

Specific Requirements

• Clear health, criminal, and credit record
• Written references
• MPS/insurance membership and active HPCSA registration

Working Hours: 

• Monday to Friday: 08h00 – 17h00
• Approximately 2 weekends per month required operationally
• Weekend rounds generally conclude around 12h00 / 13h00
• Urgent/emergency telephonic support to nursing staff when required
• No routine call-outs from home required

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• We are seeking a Medical Officer to join our clinical team and manage medically stable patients requiring sub-acute and rehabilitative care. The role involves working closely with an experienced Multidisciplinary Team (MDT) including physiotherapy, occupational therapy, speech therapy, social work, dietetics, and nursing teams.
• This role is well suited to a doctor who enjoys structured ward rounds, multidisciplinary collaboration, and continuity of patient care.

Working Hours

• Monday – Friday: 08h00 – 17h00
• Approximately 2 weekend days per month
• Occasional telephonic advice to nursing staff if required.
• No routine call-outs from home are expected.

What We Offer

• At Faircape, we value our medical professionals and provide a stable, well-supported clinical environment where quality patient care is prioritised.

Our benefits include:

• Above-market salaries aligned to experience and responsibility
• Quarterly performance bonuses recognising contribution and outcomes
• Structured multidisciplinary clinical environment with experienced allied health teams
• Job stability within an established healthcare group with nearly 40 years of trusted operations
• Exposure to subacute, geriatric, rehabilitation, and long-term care medicine
• Strong clinical governance and leadership support

Role Overview

The Medical Officer will oversee the medical management of subacute rehabilitation patients, including those recovering from:

• Post-surgical procedures
• Acute hospitalisation
• Stroke
• Orthopaedic surgery (including hip replacements)
• Chronic medical conditions
• Dementia and geriatric care needs

The focus of the role is to ensure medical stability, rehabilitation progress, and safe discharge planning.

Key Responsibilities

Duties include, but are not limited to:

• Conduct medical assessments on admission, including physical examinations and review of diagnostic information
• Develop and manage treatment plans aimed at improving rehabilitation outcomes
• Monitor patient progress and adjust treatment plans where necessary
• Collaborate closely with physiotherapists, occupational therapists, speech therapists, dieticians, and nursing teams
• Provide guidance to patients and families regarding treatment plans and recovery expectations
• Maintain accurate clinical records on Healthware (electronic medical system)
• Participate in clinical governance and quality improvement initiatives
• Provide telephonic medical guidance to nursing staff where clinically necessary
• Liaise with referring specialists where appropriate

Requirements

Qualifications

• Bachelor of Medicine & Bachelor of Surgery (MBChB)

Experience & Knowledge

• Proven Post community service experience
• Experience in internal medicine, family medicine, geriatrics, rehabilitation, or palliative care advantageous
• Experience working within a multidisciplinary clinical team environment

Skills & Attributes

• Strong clinical judgement and evidence-based medical decision-making
• Good critical thinking and diagnostic skills
• Ethical and professional clinical practice
• Strong teamwork and collaboration ability
• Excellent communication and interpersonal skills
• Ability to manage clinical situations calmly and effectively

Specific Requirements

• Active HPCSA registration
• Valid medical indemnity insurance (MPS or equivalent)
• Clear health, criminal and credit record
• Two contactable written references

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• We are looking for an organised and professional Temporary Healthcare Administrator/Receptionist at our Tokai Estate based in the Southern Suburbs of Cape Town
• We are looking for someone to work on a service level agreement - This will be to cover planned, unplanned and sick leave for our administration staff at Tokai
• If you are a strong administrator and have a passion for dealing with people then this is the perfect opportunity for you. 

Duties will include, but not be limited to:

• Welcome and greet all visitors into the healthcare in a courteous manner
• Answer all telephone calls in a courteous and professional manner
• Direct calls promptly, efficiently and courteously
• Receive and convey messages in writing, verbally and electronically to the relevant person timeously
• Open, stamp and distribute all incoming mail appropriately daily
• Ensure communication in the Healthcare facility is conducted in a professional manner
• Check all required diaries for appointments, messages, instructions and convey to relevant departments / personnel daily
• Prepare starter packs for new employees and assist with fingerprint registration when applicable 
• Ensure all administrative duties relating to the efficient running of the Duty Station is completed accurately and timeously
• Attend to all deliveries, queries, maintenance and sub-contractors entering the healthcare unit
• Assist with billing and charge sheets
• Collect payments from patients upon discharge when applicable 
• Assist the admin team to ensure the professional running of the facility when required

Requirements:

• Proven experience within a similar role
• Experience in hospital/medical environment advantageous
• Administration qualification would be an advantage

Skills and Knowledge:

• Computer literate (Google Docs advantageous)
• Proven organisational and administrative skills
• Professional communication skills – both verbal and written
• Customer service orientated
• Strong interpersonal skills
• Neat, professional and presentable
• Responsible, accountable and dedicated
• Be able to work in a team and independently
• Excellent attention to detail

Specific Requirements

• Solid and positive written references
• Clear credit record
• No criminal record

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• We are looking for an organised, skilled, and dynamic Senior Practice Administrator. This position is based at Tokai Estate, with oversight of our medical operations and doctors across both Tokai Estate and Faircape Health Institute in Somerset West (Heritage Manor), supporting a team of approximately 10 medical practitioners across the facilities. .
• This role plays a key part in ensuring operational efficiency, accurate billing processes, and a well-coordinated medical team environment, supporting both patient experience and the overall performance of the facility. 
• If you thrive in a dynamic and rewarding team environment, this position is for you. We are committed to continuous staff development, and maintain the highest standards of patient care.

Why Join Us?

At Faircape Health, we create an environment where healthcare professionals are supported, structured, and able to focus on delivering quality patient care.

• Above market related salaries - As we pay for excellence 
• Quarterly performance bonuses - Recognising and rewarding your contribution and impact.
• Long service leave - Acknowledging your commitment over time
• Work in a well-supported clinical environment - Our facilities are designed to support both patients and staff, with strong administrative, operational, and multidisciplinary backing in place.
• Be part of a collaborative MDT team - Work alongside experienced doctors, nurses, physiotherapists, occupational therapists, and allied professionals, all aligned to achieve the best patient outcomes.
• Structured and organised working environment - We prioritise clear processes, defined roles, and strong operational support, allowing you to work efficiently without unnecessary admin pressure.
• Opportunities for growth and development - We are committed to continuous learning, offering exposure to training, development, and evolving healthcare practices.

Key Responsibilities:

• Manage and oversee the day-to-day operations of the medical practice, ensuring all functions run efficiently and in line with established processes 
• Manage the medical officers shift rotations, on-call hours, and time-off requests, considering doctors’ preferences, contract requirement, workload, and specialty requirements to ensure coverage across all services
• Ensure effective coordination and communication between medical officers, nursing staff, allied teams, and administration to support aligned and efficient service delivery
• Drive operational efficiency within the practice by identifying and improving workflows and administrative processes to enhance patient experience and doctor productivity
• Oversee and manage the billing function, ensuring appropriate processes, controls, and standards are in place for accurate clinical coding, submissions, and revenue optimisation
• Monitor the billing workflow, working closely with the medical officers and the administrative team to ensure accuracy, resolve queries, and minimise rejections or revenue leakage
• Oversee the resolution of billing rejections, medical aid queries, and outstanding accounts, ensuring timely follow-up and minimal revenue loss 
• Monitor daily operational workflows, including admissions, discharges, and patient activity, ensuring all required documentation, summaries, and processes are completed
• Maintain and update operational trackers and reports (including billing, FIM/FAM, doctor activity, and payments), ensuring all information is accurate and up to date
• Address patient inquiries, feedback, and complaints in a professional and timely manner
• Collaborate with management to support business growth and strategic goals
• Provide reporting and insights on billing trends, doctor utilisation, and operational performance to support management decision-making
• Ensure patient files on the electronic system (Healthware) are accurately maintained and updated with all required notes and documentation 

Qualifications:

• BCom in Business Management would be an advantage
• Bachelor of Business Administration would be an advantage

Knowledge and Experience:

• Proven experience in a senior practice administration role, preferably within a medical practice.
• Proficiency in healthcare management software and electronic medical records (EMR) systems.
• Knowledge of medical billing and billing codes for a medical practice.
• Experience coordinating doctors or clinical teams, including scheduling and operational oversight, would be advantageous 

Skills and attributes: 

• Excellent administrative skills 
• Strong interpersonal skills, ability to build and maintain positive relationships with all stakeholders
• Ethical Integrity by adhering to high ethical standards and acting with integrity. 
• Adaptability: The healthcare industry is constantly evolving. Be adaptable and open to change, willing to embrace innovation and continuously improve processes to meet evolving needs.
• Problem-solving abilities. Being able to navigate through complex challenges that require innovative solutions
• Crisis Management Abilities, the ability to remain calm under pressure and effectively coordinate response efforts to ensure the safety and well-being of patients and staff.
• Excellent problem-solving skills and attention to detail.
• Ability to work collaboratively with a multidisciplinary team and handle sensitive information discreetly.
• Strong organisational and coordination skills, with the ability to manage multiple priorities and stakeholders simultaneously
• Commercial awareness with an understanding of how billing accuracy and operational efficiency impact the business

Specific Requirements:

• Clear health record.
• Clear credit and criminal record.
• Two written references.

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• We are currently seeking an experienced Enrolled Nursing Auxiliary (Day Shift) to join our dedicated team at Bridgewater Manor in Somerset West.
• To ensure high-quality patient care, we also invest in the continuous development of our staff, which includes both internal and external training.
• If you would like to work in an exciting, dynamic healthcare centre and have a passion for care then apply now!

Duties include but are not limited to the following:

• Provide daily support to residents according to individual care plans
• Conduct routine resident observations and report any changes in condition to the Shift Leader

Assist with clinical procedures within scope of practice, including:

• Catheter care
• Pressure care
• Vital signs monitoring
• Intake and output monitoring
• Oxygen saturation monitoring
• Urine testing
• Weighing residents
• Administering prescribed eye drops
• Perform wound care and dressings as directed and report wound progress accordingly
• Support resident comfort, dignity, and overall wellbeing at all times

Handover & Communication

• Participate in daily shift handovers and communicate relevant resident updates clearly and professionally
• Escalate concerns, incidents, or changes in resident conditions promptly to the Shift Leader
• Work collaboratively with the multidisciplinary team to ensure quality patient care

Administration & Electronic Care Plans

• Accurately record all nursing interventions and observations within the Electronic Care Plan (ECP) system
• Complete intake and output charts and ensure all documentation is up to date
• Assist with maintaining ward stock and ensuring a neat and organised working environment

Requirements 

• Qualifications - Qualified and SANC registered as Nursing Auxiliary (ENA)
• Experience and Knowledge – Experience in Neuro, Stroke, Orthopaedics, and Geriatrics, as well as experience within Sub Acute environments advantageous
• Skills and Attributes - Strong interpersonal skills, professional communication, ability to work under pressure, make sound decisions, computer literate, professional, focused, well-spoken, neat, be able to converse with people on different levels - staff, families.

Specific Requirements:

• Clear health record
• Clear criminal record
• Clear credit record
• Two written references

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Job Description

• At Faircape Health Institute and Faircape Life, we are committed to delivering high-quality healthcare services within our luxury retirement villages and healthcare environments. Our focus is on promoting quality of life, continuity of care, and clinical excellence through well-supported multidisciplinary teams and holistic resident care. 
• We are seeking a compassionate, clinically confident, and service-driven Doctor to join our team, primarily based at Tokai Estate, servicing our retirement village and outpatient healthcare environments, with additional support provided to Noordhoek Manor when required.
• This role is ideal for a doctor who enjoys building long-term relationships with patients, managing a broad range of outpatient and geriatric healthcare needs, and working within a collaborative and structured environment.
• The successful candidate will work closely with nursing staff, allied healthcare professionals, care teams, and village management to ensure residents receive proactive, holistic, and high-quality medical care.
• While the primary focus of the role is within the retirement village and outpatient environment, the successful candidate will also be required to assist with approximately 2 weekend days per month within the Subacute environment. Occasional locum assistance within Subacute may furthermore be required from time to time based on operational requirements

Why Join Us?

At Faircape Group, we value our medical professionals and offer:

• Above market related salaries - We pay for excellence 
• Quarterly performance bonuses – rewarding your impact and results
• Discounted ISP packages – stay connected at home for less
• Real growth opportunities within a stable, expanding group
• Exposure to a collaborative working environment
• The opportunity to make a meaningful impact in the lives of residents and patients every day

Please note that due to operational requirements, flexibility may occasionally be required between Tokai Estate and Noordhoek Manor.

Key Responsibilities

• Conduct outpatient consultations and ongoing medical management of residents
• Run and manage scheduled clinic sessions within the designated clinic operating times
• Independently manage and coordinate resident appointments and follow-up consultations within the facility environment
• Manage acute and chronic medical conditions within the retirement village environment
• Provide preventative healthcare and wellness-focused interventions
• Ensure accurate clinical coding and billing practices are applied for all services rendered
• Maintain accurate, compliant, and up-to-date clinical documentation
• Collaborate closely with nursing teams, allied healthcare professionals, and village management
• Support continuity of care and ensure appropriate referrals where required
• Assist with family communication and care planning discussions when necessary
• Participate in multidisciplinary collaboration to ensure holistic patient care
• Ensure ethical, patient-centred, and evidence-based clinical practice

Requirements

Qualifications

• Bachelor of Medicine & Bachelor of Surgery (MBChB)
• Registered with the Health Professions Council of South Africa (HPCSA)
• Basic Life Support (BLS) and Advanced Cardiovascular Life Support (ACLS) 
• Short courses in Geriatric Medicine or Elderly Care - advantageous 
• Palliative Care training or certification - advantageous 

Experience

• Minimum 3 years’ post-community service experience 
• Previous experience in outpatient, primary healthcare, family medicine, geriatrics, rehabilitation, or long-term care advantageous
• Experience working within multidisciplinary healthcare environments advantageous
• Exposure to retirement village or elderly patient care would be beneficial

Skills and Attributes

• Strong communication and relationship-building skills
• Comfortable working independently within a structured healthcare environment
• Strong organisational and time management abilities
• Ability to manage clinic flow, appointments, and patient continuity of care effectively
• High level of professionalism, clinical accountability, and attention to detail
• Compassionate and patient-focused approach to care

Specific Requirements

• Valid driver’s license and reliable transport essential
• Willingness to travel between facilities when operationally required
• Clear criminal and credit record
• Two written references from your most recent employer

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• This role is responsible for capturing, editing and producing high-quality photography and videography content across our healthcare and retirement environments.
• The successful candidate will assist with employer branding, recruitment campaigns, social media content, marketing material and internal communications while ensuring all content aligns with the Faircape brand and professional healthcare standards.
• You will play a key role in visually telling the story of our facilities, teams, residents and patients through impactful and engaging content.

Why Join Us?

At Faircape, we value our employees and offer:

• Working hours: 08h00 – 14h00 – enjoy better work-life balance 
• Quarterly performance bonuses – rewarding your impact and results
• Long service leave – recognising your commitment over time
• Free barista-made coffee – because good days start with great coffee 
• Subsidised snacks – convenient, affordable options when you need a boost
• Discounted ISP packages – stay connected at home for less
• Subsidised parking – making your daily commute easier
• Real growth opportunities within a stable, expanding group

Responsibilities:

Content Creation & Production

• Capture professional photography and videography content across healthcare facilities and retirement villages
• Create engaging content for: Social media, Internal communications, Marketing material, Employer branding, Website and other digital platforms
• Film and edit short-form and long-form video content
• Photograph facilities, healthcare environments, staff, events, food and lifestyle content
• Assist with planning and coordinating shoots with operational teams
• Edit and deliver polished content aligned to Faircape brand standards
• Manage and organise digital media libraries and raw content storage
• Assist with creative campaign concepts and content ideas

Brand & Marketing Support

• Support marketing initiatives across the Faircape Group
• Ensure all content maintains a professional and consistent brand identity
• Create visually engaging content suited for multiple digital platforms
• Assist with content scheduling and campaign rollouts where require
• Work closely with operational and recruitment teams to capture meaningful content

Qualifications

• Diploma or Certificate in Photography, Videography, Film Production, Media or related field would be advantageous

Experience

• Proven experience in a Videographer / Photographer role
• Experience creating content for social media and digital platforms
• Experience within healthcare, hospitality, lifestyle or retirement environments would be advantageous

Skills & Attributes

• Proficient in Adobe Premiere Pro, Lightroom, Photoshop and/or similar editing software
• Good understanding of lighting, composition, framing and audio
• Strong photography and videography editing abilities
• Creative mindset with strong attention to detail
• Excellent organisational and time management skills
• Able to multitask and manage multiple projects simultaneously
• Strong interpersonal and communication skills
• Professional, adaptable and service-orientated
• Self-motivated and able to work independently

Specific Requirements

• Portfolio to be uploaded with your application 
• Valid driver’s license and reliable transport essential
• Willingness to travel between facilities when operationally required
• Clear criminal and credit record
• Two written references from your most recent employer