Job Openings at Ford Motor Company of Southern Africa

POSITION DETAILS

•  Reading diagrams and schematic drawings to determine work procedures. 
•  Installing stationary industrial machinery and mechanical equipment according to layout plans using hand and power tools. 
•  Inspecting and examining machinery and equipment to detect irregularities and malfunctions. 
• Adjusting machinery and repairing or replacing defective parts.
• Operating machine tools to fabricate parts required during overhaul, maintenance, or set-up of machinery. 
• Ensuring operating safety devices function properly on completion of repairs, modifications, and installations.
• Sharpening and maintaining machine tools 
• Participating in the Preventative Maintenance program on all equipment for continuous improvement of all machines 
• Keeping detailed and accurate maintenance reports and documentation 
• Cleaning, lubricating, and performing other routine maintenance work on machinery. 
• Adhering to workplace safety policies, regulations, and compliances.
• Maintaining a clean and environmentally safe work area 
• Performing other related duties as assigned
• Global 8 Disciplines (6-SIGMA) (G8D) completion on breakdown exceeding 10min.
• Containment and Counter Measure Document (CCMD) completion for breakdowns

Responsibilities

PERFORMANCE MEASURES/ SUCCESS CRITERIA

• Excellent Communication Skills, verbal and written.
• PC literacy, MS Office Excel, Word.
• Ability to do fault-finding and work on your own.
• Variable speed drives, maintenance, and adjustments
• Field devices, Profinet networking
• Electrical/Mechanical drawings.
• Motor testing.
• Basic PLC fault-finding ability.
• Knowledge of Electronics, Proficient in soldering
• Cross travel hoists. 
• Lifting equipment – Hydraulic scissor lifts. 
• Use of root cause analysis tools, i.e., Containment and Counter Measure Document (CCMDs), Global 8 Disciplines (G8Ds), etc., and implementation of Permanent Corrective Actions.

KNOWLEDGE, SKILLS, & ABILITIES 

•  Foster functional & Technical Excellence
•  Know and have a passion for our business and our customers.
• Demonstrate and build functional and technical excellence.
• Ensure process discipline.
• Have a continuous improvement philosophy and practice.
• Own Working Together
•  Believe in skilled and motivated people working together.
•  Include everyone, respect, listen to, help, and appreciate others.
•  Build strong relationships/be a team player/develop ourselves & others.
• Communicate clearly, concisely, and candidly.
• Role Model Ford Values
•  Show initiative, courage, integrity, and good corporate citizenship.
•  Improve quality, safety, and sustainability.
• Have a can-do, find-a-way attitude and emotional resilience.
• Enjoy the journey & each other.  Have fun – never at others’ expense.
•  Deliver Results  
• Deal positively with our business realities and develop compelling & comprehensive plans while keeping an eye on the enterprise view.
• Set high expectations and inspire others. 
• Make sound decisions using facts and data.
• Hold ourselves and others responsible and accountable for delivering results and satisfying our customers.

Qualifications

QUALIFICATIONS and EXPERIENCE

• N4 Plus Trade Test Certificate (Millwright)
• Diploma is advantageous with a Millwright Trade
• 2-3 years Maintenance experience in Automotive industry.
• Physical ability to lift up to 13.6kg

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Responsibilities

Dealership Sales Management 

• Carry over orders (review and determine which sales can be brought forward)
• Stock analysis
• Sales vs. objective reviews
• Coach Sales Manager
• Dealer Sales Team Organisation structure and people quality assessed, and changes recommended where required.
• Forecast Mid-month Estimate (probe, understand and determine what actions can be implemented to rectify if below target)
• Achieve Retail and Wholesale sales objectives.

Dealership Retail Performance Management

• Review of objectives (month, quarter, pre and post analysis)
• Cross-sell analysis
• Dealer Action Plan (preparation, presentation, and review)
• Lead, manage and coordinate the Sales Review process with Dealer Planning and the Regional Manager
• Connectivity uptake 
• E-Commerce rollout 
• Manage all systems/CX processes with the CX manager. 
• Management: Dealer Standards/FGE processes with CX Mngr
• Manage and ensure dealer satisfaction. 

Sales Planning Meeting

• Review Sales Objectives/program targets 
• PBR: Review financial benefits of Dealer Target achievement 
• ‘Sell’ the programs for month ‘A’ e.g., FDAF/Marketing advertising/New SVP’s/New incentives/Carryover incentives etc.; pricing changes; show Ford developed merchandise props and direct mail, advertising layouts etc.
• ‘Plan’ with dealers their actions to achieve program targets e.g., develop/understand Dealership merchandising activity for the month/quarter.
• ‘Execute’ Dealer and Company Plans

Order To Delivery Process

• Conduct Detailed Stocking Opportunities File (SOF) Review/ Sales Availability Meeting (SAM) with dealer.
• Ensure compliance and adherence to all sales systems. 

Customer Satisfaction Initiatives

• Customer Satisfaction: Sales (review performance, counsel and assist in process improvements – all aspects)

Business Management

• Facility (advise, counsel in conjunction with Dealer Development Manager who takes the lead to follow up on Dealer plans)
• Dealership sales staff levels (review/advice and counsel)
• Guard the Ford Brand image in accordance with Company policy requirements input as per Market Rep plan. 

Training

• Product Knowledge 
• 8-Step sales process 
• Sales Consultant coaching and development 
• District Sales Managers are responsible for soliciting enrolments in training courses managing their District to achieve 100% Dealership staff participation and qualification.

Meeting Attendance and Participation

• Monthly / Quarterly Reviews and Regional Dealer Meetings
• Dealer of the Year and Sales Merit Club
• Special Events (other)

Miscellaneous

• Provide competitive information feedback in a weekly feedback report, specifically including competitive merchandising actions and incentives.
• Bulletin management 
• System and integration support 
• Department support 
• Back-up for other Field Sales Managers when they are on annual leave etc.

Qualifications

KNOWLEDGE, SKILLS and ABILITIES 

• Strong business acumen & Presentation Skills; written and verbal; able to walk people of various levels of an organization through project details and business cases, utilizing efficient and effective methods, as determined most appropriate for the audience and contents.
• Relationship building – able to read and connect with key business partners (incl Dealers) and establish collaborative partnerships.
• Able to work under tight deadlines, pressurized environments.
• Excellent analytical skills and the ability to do detailed root-cause analysis.
• Proven effective planning and time management skills.
• Problem-solving skills 
• Conflict Management skills 
• Project & business Plan development and implementation experience
• Must be able to work independently and take own initiative to ensure the expected results are achieved.
• Have a can do, find a way attitude and a very strong emotional resilience.

QUALIFICATIONS and EXPERIENCE

• Bachelor’s degree or equivalent in Business Management/Marketing/related field 
• Min 5 years Retail Automotive industry experience or OE field experience (ideally as a District Sales Manager) with a combination of other OE M&S experience is a must.
• Detailed Process knowledge of Dealer Sale operations, Systems and Procedures
• Must have worked in at least four of the following six areas, of which Ford Sales Planning and Automotive wholesale Marketing are both a mandatory prerequisite: - (Sales Planning - Order Control/ OTD analyst; Marketing; Ford Credit; Business Management; Aftersales (Service/Parts); Fleet; automotive retail sales)
• Up to date on the latest trends and technologies impacting Consumer Experience at transactional level.
• Frequent travel across the dealer network will be required, therefore a valid driver’s license is a must.
• Fluency and proficiency in English is a must

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Responsibilities

• Lead Generation: Identifying and targeting new business opportunities within the rental, leasing and corporate sales areas to achieve or exceed the sales objectives as defined in the annual budget.
• Client Engagement: Developing and nurturing strong relationships with existing and prospective rental, leasing and corporate clientele, understanding their needs, and providing tailored solutions.
• Client Support: Provide holistic sales and service support to portfolio of clients. Maintain detailed tracking of all vehicle orders and deliveries. Manage and control all service providers such as convertors/ bodybuilders and accessory fitters (canopy suppliers etc.) to ensure on time order delivery. 
• Market Research: Performing market research to uncover trends, opportunities, and the competitive landscape.
• Sales Support: Preparing proposals, presentations, and sales materials to assist in business development efforts.
• Networking: Representing the Ford brand at events, networking sessions etc 
• Collaboration: Partnering with the Sales Manager and team members to implement strategies and achieve sales targets.
• Reporting: Maintaining accurate records of sales activities and regularly updating the management team. 

Qualifications

KNOWLEDGE, SKILLS and ABILITIES 

• Excellent Communications Skills - written and verbal 
• Strong analytical, MS PowerPoint and Excel skills 
• Refined administrative and planning skills 
• Good time and project management skills 
• A creative self-starter to see tasks to the end 
• Good leadership skills
• Outgoing personality with business acumen
• Ability to motivate special government request for approval by senior management.
• A strong ability to work autonomously while displaying the confidence to make well thought out decisions in the interest of FMCSA
• Customer centric mindset - always treating the customer with the utmost respect and professionalism

 QUALIFICATIONS and EXPERIENCE

• Marketing Diploma/ BCom Marketing Degree or equivalent 
• Minimum 2 years sales orientated experience (retail or fleet experience will be advantageous)