H Systems (Pty) Ltd (previously Hinges and Hardware (Pty) Ltd) was established in 1995 in the city of Pietermaritzburg. Over the past 20+ years, the company has been built into a leading service provider in aluminium profiles, aluminium systems and aluminium accessories to the window, facade and door manufacturing industry of South Africa. In 2016 H Syste...
JOB PURPOSE
- The purpose of the role is to operate applicable company vehicles, to transport goods and materials to designated locations.
- The employee will be responsible for ensuring the efficient loading of products, safe and timely delivery of the products while adhering to all traffic laws and safety regulations and offloading of products at customer sites.
KEY PERFORMANCE AREAS
- Vehicle Maintenance.
- Loading, Driving & Offloading vehicle.
- Customer service.
- Warehouse Assistance.
- SHEQ Integrated Management System control.
MAIN RESPONSIBILITIES
VEHICLE MAINTENANCE
- Conduct vehicle inspections weekly.
- Ensure vehicle inspection checklists are completed accurately.
- Report any deviations immediately to the Warehouse Supervisor.
- Ensure fuel consumption is achieved as per company standards.
- Ensure vehicle is always clean and presentable.
LOADING, DRIVING & OFFLOADING VEHICLE
- Assist with packing and load product onto vehicles according to company specifications.
- Verify quality of products loaded onto vehicle.
- Ensure correct stock is loaded onto the vehicle as per the Invoice.
- Ensure goods is properly secured on the vehicle.
- Efficient delivery of orders to customers on assigned routes, on time and in full.
- Ensure effective route planning.
- Maintain accurate records of deliveries and ensure all relevant paperwork is signed and returned.
- Complete trips sheets as per delivery requirements and ensure authorisation before departure.
- Obtain delivery confirmations from each customer and ensure PODs are signed according to requirements and submitted to admin office daily.
- Offload product at customer site as per client requirements.
- Pre-load vehicles for next –day deliveries.
- Collect outworks and credits as required by the needs of the company and complete all required paperwork accurately.
- Ensure Credits Return Slip Voucher is completed and signed accordingly.
Always ensure adherence to Road Traffic Act.
- Comply with all traffic laws and follow safe driving practices while operating a company vehicle.
- Report any traffic offences to the Warehouse Supervisor immediately.
- Ensure driver’s license and PrDPs are always valid.
CUSTOMER SERVICE
- Communicate effectively with dispatchers, team members, and customers to ensure smooth operations and timely deliveries.
- Market H Systems products to current and new potential customers.
- Ensure adherence to customer site regulations.
- Communicate potential sales opportunities with customers to the Branch.
- Provide excellent customer service and represent the company in a professional and courteous manner during deliveries.
WAREHOUSE ASSISTANCE
- Assist in the warehouse as may be required by the operational needs of the company.
- Ensure effective wrapping of the product according to company procedures, to ensure protection of the product.
- Ensure that all stock is correctly and neatly located, binned, and always displayed.
- Conduct stock counts, as required.
SHEQ INTEGRATED MANAGEMENT SYSTEM CONTROL
- Ensure adherence to the OHS Act.
- Take reasonable care for the health and safety of themselves of other persons.
- Co-operate with the employer to enable prescribed duties or requirements to be complied with.
- Carry out any lawful order given and obey the health and safety rules and procedures.
- Report any unsafe or unhealthy situation to the employer.
- Report any incident to the employer.
- Comply with health and safety processes.
- Ensure the warehouse maintains and complies with standards of health and safety, and hygiene always.
- Always maintain high standards of housekeeping.
- Ensure PPE is always worn in the warehouse.
- Ensure vehicles are always clean.
- Participate in any Integrated Management System activities as required.
- Identify and report opportunities for improvement, Non-Conformances, and Incidents in area of responsibility.
- Ensure adherence to all company policies and procedures.
- Always maintain a high level of customer service levels standards.
Requirements
KEY JOB REQUIREMENTS
QUALIFICATIONS
- Grade 12 or equivalent.
- Valid Code 8 (B) driver’s license & PrDP.
EXPERIENCE
- 2 years’ experience in a similar position.
- 3 years’ experience in an operations / warehousing environment.
KNOWLEDGE REQUIREMENTS
- Knowledge about legal requirements relevant to the Driver’s job, including the Road Traffic Act.
- Awareness and understanding of the ISO Standard requirements relevant to the position.
SKILL REQUIREMENTS
- Defensive Driving.
- Time management skills.
- Route planning and navigation.
- Documentation and record keeping. Proficiency in maintaining accurate records.
- Customer service skills.
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KEY PERFORMANCE AREAS
- Sales Management.
- Customer Relationship Management.
- Administration and Reporting.
- SHEQ Integrated Management System control.
MAIN RESPONSIBILITIES
SALES MANAGEMENT
New customer management
- Source and onboard new customers.
- Actively seek out and identify potential customers or clients through various channels, such as cold calling, networking, referrals, and attending industry events.
Ensure achievement of sales targets.
- Identify sales targets per customer.
- Develop strategies to address sales requirements.
- Manage and grow existing customer accounts.
- Identify and recover lost sales through effective sales strategies.
- Manage back-orders weekly.
- Analyze customers' sales history and identify sales opportunities.
- Drive growth of systems sales in line with targets.
- Achieve gross profit percentage (GP%) targets.
- Analyze the market and identify improvement and opportunity areas.
- Identify customers not buying or stopped purchasing and increase their engagement.
- Identify and strategize bringing new clients on board.
- Monitor client requirements and identify opportunities to sell innovative products.
- Ensure sufficient depth of relationships within Key Accounts to promote continuity and growth.
- Implement solutions that deliver value and business outcomes for key clients.
- Conduct sales presentations and product demonstrations to showcase the features, benefits, and value of the products or services being sold.
- Manage and maintain pricing in line with company requirements.
ADMINISTRATION AND REPORTING
Requirements
- Complete sales and demand forecasts and analyze actual sales for different market segments monthly.
- Prepare sales performance reports and sales analysis.
- Generate customer visit reports and weekly call reports.
- Prepare quotes, sales orders, and invoices accurately and on time.
- Coordinate stock arrangements with other branches or procurement if stock is insufficient.
- Communicate pipeline orders or exceptional purchases to the Branch Manager and Procurement.
- Review credit limits, request payments as required, and coordinate with the Debtors department.
- Complete credit and COD applications with clients as required.
KEY JOB REQUIREMENTS
QUALIFICATIONS
- Grade 12 or equivalent.
- Valid Drivers’ license.
EXPERIENCE
- 2 years’ experience in a similar position.
- 8 years’ experience in a sales environment.
KNOWLEDGE REQUIREMENTS
- Computer literacy with Proficiency in MS Excel at an intermediate level.
- Proficient in SAGE Evolution, or similar software, at an intermediate level.
- Strong knowledge and understanding of sales principles, techniques, and strategies.
- Awareness and understanding of relevant ISO Standard requirements.
SKILL REQUIREMENTS
- Quoting and Invoicing.
- Effective analytical and problem-solving skills, to identify customer challenges and offer suitable solutions.
- Key Accounts Management, with the ability to build rapport and maintain positive relationships with clients.
- Proficiency in negotiation techniques to handle objections, overcome obstacles, and reach mutually beneficial agreements with clients.
- Excellent verbal and written communication skills to effectively engage with clients, understand their needs, and articulate the value proposition of the product being sold.
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JOB PURPOSE
- The core purpose of the role is to ensure the effective picking of goods from the picking list against customer orders and packing of goods onto shelves according to company standards.
KEY PERFORMANCE AREAS
- Picking.
- Packing.
- Warehouse assistance.
- SHEQ Integrated Management System control.
MAIN RESPONSIBILITIES
PICKING
- Ensure accurate picking of stock according to picking slip.
- Verify that correct stock was picked.
- Ensure accurate completion of picking slips.
- Indicate name, date, weights, dimensions, and signatures on all picking slips, as required.
- Indicate and communicate any anomalies on the picking slip.
- Indicate and communicate any product quantity and colour differences on the picking slip.
PACKING
- Ensure accurate packing of stock into correct areas/bin locations.
- Ensure effective wrapping of the product according to company procedures, to ensure protection of the product.
- Ensure correct stock is submitted to dispatch area.
- Prepare products for shipment or delivery.
- Pack and load products onto vehicles according to company specifications.
WAREHOUSE ASSISTANCE
- Ensure that all stock is correctly and neatly located, binned, and maintaining a tidy display of the products.
- Ensure adherence to stacking and storage requirements at all times.
- Perform the loading and unloading of products from vehicles and containers.
- Assist with the receiving of stock as required.
- Accompany drivers on deliveries to provide assistance with offloading or loading products at customer sites.
- Conduct stock counts.
Perform regular cleaning tasks to maintain a clean, tidy, and sanitary warehouse environment.
- sweeping floors.
- dusting surfaces.
- removing debris.
- Assist in another position if there is an operational constraint.
- Assist with driving responsibilities, including driving a company vehicle, if hold a valid driver’s license.
- Comply with all traffic laws and follow safe driving practices while operating a company vehicle.
- Loading and unloading deliveries.
- Maintain accurate records of deliveries and ensure all relevant paperwork is signed and returned.
- Provide excellent customer service.
SHEQ INTEGRATED MANAGEMENT SYSTEM CONTROL
Ensure adherence to the OHS Act.
- Take reasonable care for the health and safety of themselves of other persons.
- Co-operate with the employer to enable prescribed duties or requirements to be complied with.
- Carry out any lawful order given and obey the health and safety rules and procedures.
- Report any unsafe or unhealthy situation to the employer.
- Report any incident to the employer.
- Comply with health and safety processes.
- Ensure the warehouse maintains and complies with standards of health and safety, and hygiene always.
- Always maintain high standards of housekeeping.
- Ensure PPE is always worn in the warehouse.
- Participate in any Integrated Management System activities as required.
- Identify and report opportunities for improvement, Non-Conformances, and Incidents in area of responsibility.
- Ensure adherence to all company policies and procedures.
- Always maintain a high level of customer service levels standards.
Requirements
KEY JOB REQUIREMENTS
QUALIFICATIONS
EXPERIENCE
- 1 years’ experience in a similar position.
KNOWLEDGE REQUIREMENTS
- Ability to do basic numerical calculations.
- A thorough practical knowledge of best practises warehouse operations processes.
- Awareness and understanding of the ISO Standard requirements relevant to the position.
SKILL REQUIREMENTS
- The ability to carefully and accurately pick and pack items, ensuring correct quantities, product quality, and proper packaging.
- The capability to prioritize tasks, work under deadlines, and meet productivity targets while maintaining accuracy.
go to method of application »
JOB PURPOSE
- The core purpose of the role is to ensure the effective dispatch of goods according to company requirements.
KEY PERFORMANCE AREAS
- Distribution Control.
- Administration.
- Warehouse assistance.
- SHEQ Integrated Management System control.
MAIN RESPONSIBILITIES
DISTRIBUTION CONTROL
Control logistics function, ensuring all orders are dispatched timeously, including:
- Manage freight forwarders and ensure timeous collection from couriers.
- Loading of Freight Forwarders Waybills.
- Pre alerting the Freight Forwarders controllers, and the necessary staff, of what waybills are leaving.
- Assisting with the tracing of waybills for Freight Forwarders.
- Route planning.
- Control dispatch quality, delivery times, transport costs and efficiency.
- Ensure all picking slips are attended to timeously.
- Prepare goods for dispatch.
- Monitor, count & inspect the dispatching of goods to ensure orders are dispatched accurately.
- Loading / offloading of vehicles.
- Ensure vehicles are pre-loaded for early deliveries.
- Prepare products for shipment or delivery.
- Pack and load products onto vehicles according to company specifications.
- Ensure dispatch accuracy as per picking slip, on time and in full.
- Execute the most efficient and accurate loading and dispatching of all orders, as per picking slips.
- Ensure IBTR’s (Inter-Branch Transfers) are completed as per company procedures.
- Ensure clients who collect stock are assisted timeously and courteously and provided with accurate stock as per their order.
- Ensure uptime of fleet to deliver on customer service requirements, including:
- Preventative/ad hoc maintenance and readiness for unplanned downtime,
- Ensure all vehicles are serviced as per service schedules.
- Report all vehicle defects and services due to the Warehouse Supervisor.
- Ensure all drivers comply with the Road Traffic Act.
ADMINISTRATION
- Always ensure effective dispatch administration:
- PODs submitted to Admin timeously.
- All dispatch paperwork is completed accurately.
- Communicate labour requirements to Line Manager in advance, to ensure planning for stringent dispatch requirements.
WAREHOUSE ASSISTANCE
- Ensure that all stock is correctly and neatly located, binned, and maintaining a tidy display of the products.
- Accompany drivers on deliveries to provide assistance with offloading or loading products at customer sites.
- Conduct stock counts, as required.
- Assist in another position if there is an operational constraint.
- Assist with driving responsibilities, including driving a company vehicle, if hold a valid driver’s license.
- Comply with all traffic laws and follow safe driving practices while operating a company vehicle.
- Loading and unloading deliveries.
- Maintain accurate records of deliveries and ensure all relevant paperwork is signed and returned.
- Provide excellent customer service.
Perform regular cleaning tasks to maintain a clean, tidy, and sanitary warehouse environment.
- sweeping floors.
- dusting surfaces.
- removing debris.
SHEQ INTEGRATED MANAGEMENT SYSTEM CONTROL
Ensure adherence to the OHS Act.
- Take reasonable care for the health and safety of themselves of other persons.
- Co-operate with the employer to enable prescribed duties or requirements to be complied with.
- Carry out any lawful order given and obey the health and safety rules and procedures.
- Report any unsafe or unhealthy situation to the employer.
- Report any incident to the employer.
- Comply with health and safety processes.
- Ensure the warehouse maintains and complies with standards of health and safety, and hygiene always.
- Always maintain high standards of housekeeping.
- Ensure PPE is always worn in the warehouse.
- Participate in any Integrated Management System activities as required.
- Identify and report opportunities for improvement, Non-Conformances, and Incidents in area of responsibility.
- Ensure adherence to all company policies and procedures.
- Always maintain a high level of customer service levels standards.
Requirements
KEY JOB REQUIREMENTS
QUALIFICATIONS
EXPERIENCE
- 1 years’ experience in a similar position.
- 3 years’ experience in an operations / warehousing environment.
KNOWLEDGE REQUIREMENTS
- Ability to do basic numerical calculations.
- A thorough practical knowledge of best practices in Operations processes.
- Awareness and understanding of the ISO Standard requirements relevant to the position.
SKILL REQUIREMENTS
- The ability to carefully and accurately pick and pack items, ensuring correct quantities, product quality, and proper packaging.
- The capability to prioritize tasks, work under deadlines, and meet productivity targets while maintaining accuracy.
go to method of application »
JOB PURPOSE
- The core purpose of the role is to ensure the effective picking of goods from the picking list against customer orders and packing of goods onto shelves according to company standards.
KEY PERFORMANCE AREAS
- Picking.
- Packing.
- Warehouse assistance.
- SHEQ Integrated Management System control.
MAIN RESPONSIBILITIES
PICKING
- Ensure accurate picking of stock according to picking slip.
- Verify that correct stock was picked.
- Ensure accurate completion of picking slips.
- Indicate name, date, weights, dimensions, and signatures on all picking slips, as required.
- Indicate and communicate any anomalies on the picking slip.
- Indicate and communicate any product quantity and colour differences on the picking slip.
PACKING
- Ensure accurate packing of stock into correct areas/bin locations.
- Ensure effective wrapping of the product according to company procedures, to ensure protection of the product.
- Ensure correct stock is submitted to dispatch area.
- Prepare products for shipment or delivery.
- Pack and load products onto vehicles according to company specifications.
WAREHOUSE ASSISTANCE
- Ensure that all stock is correctly and neatly located, binned, and maintaining a tidy display of the products.
- Ensure adherence to stacking and storage requirements at all times.
- Perform the loading and unloading of products from vehicles and containers.
- Assist with the receiving of stock as required.
- Accompany drivers on deliveries to provide assistance with offloading or loading products at customer sites.
- Conduct stock counts.
Perform regular cleaning tasks to maintain a clean, tidy, and sanitary warehouse environment.
- sweeping floors.
- dusting surfaces.
- removing debris.
- Assist in another position if there is an operational constraint.
- Assist with driving responsibilities, including driving a company vehicle, if hold a valid driver’s license.
- Comply with all traffic laws and follow safe driving practices while operating a company vehicle.
- Loading and unloading deliveries.
- Maintain accurate records of deliveries and ensure all relevant paperwork is signed and returned.
- Provide excellent customer service.
SHEQ INTEGRATED MANAGEMENT SYSTEM CONTROL
Ensure adherence to the OHS Act.
- Take reasonable care for the health and safety of themselves of other persons.
- Co-operate with the employer to enable prescribed duties or requirements to be complied with.
- Carry out any lawful order given and obey the health and safety rules and procedures.
- Report any unsafe or unhealthy situation to the employer.
- Report any incident to the employer.
- Comply with health and safety processes.
- Ensure the warehouse maintains and complies with standards of health and safety, and hygiene always.
- Always maintain high standards of housekeeping.
- Ensure PPE is always worn in the warehouse.
- Participate in any Integrated Management System activities as required.
- Identify and report opportunities for improvement, Non-Conformances, and Incidents in area of responsibility.
- Ensure adherence to all company policies and procedures.
- Always maintain a high level of customer service levels standards.
Requirements
KEY JOB REQUIREMENTS
QUALIFICATIONS
EXPERIENCE
- 1 years’ experience in a similar position.
KNOWLEDGE REQUIREMENTS
- Ability to do basic numerical calculations.
- A thorough practical knowledge of best practises warehouse operations processes.
- Awareness and understanding of the ISO Standard requirements relevant to the position.
SKILL REQUIREMENTS
- The ability to carefully and accurately pick and pack items, ensuring correct quantities, product quality, and proper packaging.
- The capability to prioritize tasks, work under deadlines, and meet productivity targets while maintaining accuracy.
go to method of application »
JOB PURPOSE
- The core purpose of the role is to manage and grow key accounts and source new business, through promoting and selling aluminium systems, to ensure that sales- and GP targets are achieved.
KEY PERFORMANCE AREAS
- Sales Management.
- Customer Relationship Management.
- Administration and Reporting.
- Technical Support.
- SHEQ Integrated Management System control.
MAIN RESPONSIBILITIES
SALES MANAGEMENT
Ensure sales target is achieved.
- Ensure growth of systems sales in line with targets.
- Identify sales targets per customer.
- Set up strategies to address sales requirements.
- Identify lost sales and ensure recovery through sales strategies to meet monthly budget.
- Back-order management on a regular basis.
- Analyse customers’ sales history on system and identify sales opportunities
- Ensure GP% targets (budget) are achieved.
Analyse market and identify improvement / opportunity areas.
- Complete sales and demand forecasts and actual sales analysis for the different market segments on a month-by-month basis.
- Analyse customers and identify products not buying/stopped purchasing & increase buying of such.
- Identify new clients and strategize bringing the client on board.
- Closely monitor client requirements and identify opportunities to sell innovative products into the portfolio.
- Ensure sufficient depth of relationships within Key Accounts to promote continuity and growth.
- Ensure clients are fully appraised of all related issues surrounding pricing, new products, skills training and point of sale material.
Market and implement solutions that ensure value and business outcomes for key systems clients.
- Prepare and present product demonstrations, presentations, and proposals to customers.
Manage and maintain pricing in line with the company pricing requirements.
- Negotiate prices, terms, and conditions of sale with customers, and manage customer complaints and concerns in a timely and professional manner.
New customer management
- Ensure new customers are sourced as per KPI targets set.
CUSTOMER RELATIONSHIP MANAGEMENT
- Ensure clients are fully appraised of all related issues surrounding pricing, skills training, and point of sale material.
- Ensure regular visits to Key Accounts in the region.
- Attend trade shows and industry events to network with customers and stay up to date with industry developments.
ADMINISTRATION AND REPORTING
- Complete sales and demand forecasts and actual sales analysis for the different market segments on a month-by-month basis.
- Manage customer debtor book in conjunction with the Branch Manager.
Prepare quotes timeously and accurately.
- Ensure sales orders and invoices are processed by the Internal Sales Department.
- Arranging stock for sales orders from other branches / procurement if insufficient stock is available, in conjunction with responsible employee at the branch.
- Communicate pipeline orders or “out of the ordinary” purchases to Branch Manager and Procurement.
- Review credit limits and request payments as required and communication to Debtors department.
TECHNICAL SUPPORT
- Provide accurate technical support to internal and external stakeholders.
- Troubleshooting
- Analysis.
- Find premium technical solutions for complex customer needs, to meet customer requirements.
- Post installation site inspections and site reports, when required.
- Assist customers on site with installation guidance, when required.
- Resolve technical-related customer complaints.
- Analyse technical drawings and specify products or solutions accordingly, in conjunction with the Estimating Department.
- Provide technical product advice to customers relating to quotation requests, in conjunction with the Estimating Department.
- Training customers on fabrication, assembly and installation of systems and operation of punch tools.
- Visit architects when required to specify Aliplast or Custodian Ranges.
- Conduct technical presentations with customers.
Requirements
KEY JOB REQUIREMENTS
QUALIFICATIONS
- Grade 12 or equivalent.
- Valid Drivers’ license.
- AutoCAD certificate, added advantage.
EXPERIENCE
- 2 years’ experience in a similar position.
- 8 years’ experience in a sales environment.
- Strong technical knowledge of aluminium products and processes, as well as an understanding of the manufacturing industry.
KNOWLEDGE REQUIREMENTS
- Computer literacy with Proficiency in MS Excel at an intermediate level.
- Proficient in SAGE Evolution, or similar, at an intermediate level.
- A thorough practical knowledge of best practices in sales processes.
- Awareness and understanding of the ISO Standard requirements relevant to the position.
SKILL REQUIREMENTS
- Quoting and invoicing.
- Strong analytical and problem-solving skills.
- Key Accounts Management.
- Sales and negotiation skills.
- Draughting and Estimating skills.
- Interpersonal communication and customer service.
- Ability to work independently, manage multiple projects, and meet deadlines.
Method of Application
Use the link(s) below to apply on company website.
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