Job Openings at Jonsson Workwear

Integral to this service are our Credit Application Clerks. With their attention to detail and service mindset, they create a seamless and supportive experience for customers who trade on account. To strengthen our Finance team at our Durban-based HQ, we’re seeking a methodical, customer-focused Credit Application Clerk to support our efficient and accurate account management.

• By keeping information up to date, resolving queries efficiently and maintaining solid relationships with customers, you’ll help businesses access the workwear their teams rely on, while providing the service excellence Jonsson Workwear is renowned for.

The highly organised and proactive individual best suited to this role will:

• Carefully review and process credit applications, ensuring all required documents are complete, accurate and compliant to prevent delays.
• Complete vendor forms as required, ensuring every submission meets the necessary standards and timelines.
• Conduct thorough trade reference checks, verifying that all information is complete, correct and reliable.
• Request site visit documentation from store teams for high-value credit applications.
• Leverage your analytical thinking to interpret Credit Bureau Reports and guide account decisions.
• Open new accounts, ensuring customer data is captured correctly and accounts are activated without errors.
• Confidently communicate with relevant teams to provide clear, timely updates on the progress of customer credit applications.
• Maintain accurate, well-organised records of all credit applications, customer information and supporting documents.
• Consistently prepare and send weekly schedules of incomplete and rejected applications to all stores, to keep teams informed and aligned.

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To elevate how we wow our audiences in the digital space, we’re looking for a Digital Designer to join our in-house Marketing team. In this role, you’ll produce the impactful visuals that amplify our content online. From concept to execution, you’ll create forward-thinking digital designs that resonate with our audiences and align with our mission of inspiring hard-working people.

• As an experienced Digital Designer, your skills go beyond traditional design. Your portfolio demonstrates both your ability to create visuals that captivate, as well as your deep understanding of how our wide-ranging audiences connect with what they consume onscreen.

If your proactive work ethic, solutions-focused mindset and hunger for continual learning set you apart, you could be the perfect fit for our team. We’re looking for an innovative, lateral-thinking Digital Designer ready to make an impact by:

• Creating magnetic and memorable, high-quality designs for our website, social media pages, email campaigns and digital advertising.
• Optimising designs for a range of formats through your exceptional understanding of digital platforms.
• Delivering creative solutions with forward-thinking ideas, meticulous attention to detail and the ability to manage multiple design tasks simultaneously.
• Collaborating with our in-house Marketing team to develop innovative design strategies that boost our various campaigns.
• Staying ahead of emerging digital and design trends to bring fresh, innovative ideas to the table.

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To amplify our brand’s narrative of determination and dedication, we are on the lookout for a highly skilled and versatile Visual Editor. As part of our in-house Marketing team, you’ll leverage your technical expertise and sharp eye for detail to polish our visual assets – across both video and photography.

• As a standout, multi-faceted video and photo editor, you're equipped with a well-rounded creative portfolio that exhibits your editing talents. Your ability to collaborate will be vital in partnering with our talented in-house photographer and videographer. Together, you’ll create and refine content that not only resonates with our audience but also aligns with our brand’s vision and purpose.
• Additionally, your authentic can-do work ethic, resourceful approach and genuine drive to keep furthering your expertise will set you apart as a key contributor to our team.

As part of our team of creatives, you will:

• Demonstrate expert proficiency in industry-standard editing software, including Adobe Creative Suite (Premiere Pro, Photoshop, Lightroom, etc.).
• Collaborate and adapt effectively to meet the demands of our dynamic marketing department, contributing with creativity and brilliance.
• Apply your critical thinking and technical skills to translate briefs into impactful visuals that resonate with our audience.
• Stay up to date on emerging design trends by continually exploring new techniques, tools and programmes.
• Optimise imagery for print and digital use, ensuring consistency and quality across platforms.

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This role forms part of our state-of-the-art Distribution Centre, employing first class technology, and is an African first for workwear. A Customisation facility has been built as part of our Distribution Centre and is geared to serve our customers with high quality customised garments, quickly and efficiently. The customisation facility consists of embroidery, screen printing, digital printing, taping and alterations. Collaborating with, and supporting our customers is how we show our commitment to growing their brand along with ours.

• The Embroidery Digitiser is responsible for understanding every customisation requirement, and then digitally translating them, so that they can be accurately depicted on the garment and subsequently create a brilliant customer experience.

The main responsibilities of the role include: 

• Digitising customer logos using Wilcom software to create bespoke garment branding that aligns with our high-quality standards.
• Being mindful of any practicalities of embroidery that may impact the integrity of the garment and customer branding.
• Actively engaging with relevant stakeholders around any branding limitations related to garment design, branding placement, or fabric composition while also suggesting practical alternatives that yield brilliant end results.

The experience we’re looking for:

• Proven experience in an embroidery production environment.
• Detailed understanding of embroidery machine operation and limitations.
• In-depth understanding of fabric behaviour relating to embroidery application.
• Minimum 5 years proven experience on Wilcom Software.
• Ability to communicate clearly in English with Customer Advisors and other relevant stakeholders.

The type of personality that will excel:

• Passionate about exceptional attention to detail.
• Loves working in a collaborative environment with different teams and individuals.
• Proactive and obsessed with all aspects of customisation.
• A “go-to” person on whom people can rely.
• Great time-management and organisational skills, with an attitude of doing whatever it takes to get the job done.

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The Sales Advisor will be responsible and accountable for the identified region, maintaining current and building new relationships with customers and ensuring that the Jonsson brand is regarded in the highest esteem.

The main responsibilities of the role include:

• Visiting our customers (at store and head office level) on a regular basis to make sure that they are adhering to the standards agreed and required.
• Ensuring that our customers are well trained so that they have a good, overall understanding of the Jonsson range and can confidently convey the advantages and benefits to end users.
• Growing key accounts and finding new customers in the area.
• Executing in-store activations and promotions timeously and ensuring that all retail elements (including pricing and merchandising) comply to specified standards.
• Inspire our customer and to help them deliver a brilliant experience to everyone who comes into contact with the Jonsson brand.
• Maintaining the correct stock levels in all stores, managing expectations on deliveries and out of stocks as well as processing returns.
• Travelling to areas as per an agreed journey plan visiting customers and this will include nights away as and when required (4 - 6 nights per month).
• Ensuring that all administrative duties (sales reports) are up to date.
• Available to work on weekends when required.

The experience we’re looking for:

• Preferably experience in a sales/customer relationship role.
• Has some understanding of dealing with resellers and is able to inspire and lead.
• Advanced MS Office (especially Excel, PowerPoint).
• Previous experience in budgeting, reporting and analysis (Excel), preferable.
• Proven ability to plan, organise, and build and maintain customer relationships.
• Driver’s license (code 08), own reliable vehicle and passport all essential.
• Communication skills must be of a very high standard (English understanding and speaking).
• The person who will embrace the values and culture of the Jonsson business.

The type of personality that will excel:

• Good with people and has great communication skills.
• Presentable and articulate with impeccable manners.
• Is able to cold call and find new business opportunities.
• Provides a truly remarkable experience for every new and existing customer.
• A person on whom people can rely on and trust.
• Organised, has an attention to detail and gets things done.
• Demonstrates ambition and has a hunger to learn and develop.