Job Openings at Maziv

Key Responsibilities:

• Handle tools for technician.
• Handle stock.
• Adhere to Health and Safety rules.
• Provide support to Team.
• Tools are kept clean and returned to toolbox after use.
• All reusable stock is packed away in bakkie.
• All stock which is not re-usable is not left onsite but dumped in the skip bin.
• Ensures a safe working environment at work sites.
• Punctual/on time.
• Willing to work overtime with assigned team leader.

Requirements

• Matric
• Driver’s license

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Key Responsibilities:

• All Jobs assigned for date of installation must be completed fully and to standard.
• Complete job cards correctly after each installation.
• Walk through the process and outcomes with the customer.
• Discuss installation requirements /route with customer prior to installing.
• Log into the Installations App and/or WhatsApp to view scheduled installations for the day.
• Drive strong customer service
• Update the Health and safety files.
• Manage stock appropriately.

Requirements

• Grade 12 or equivalent qualification.
• Certificate or diploma in business administration will be advantageous.
• At least 3 years in call centre or customer relations environment.
• MS Office, Excel skills, Word, Email and internet advantageous.

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KEY RESPONSIBILITIES

• Permissions, Wayleave & Executable Readiness Coordination
• Verify the approved executable pack, BL1, wayleave pack, landlord approvals and permit records are complete, correct and filed against the right project, and coordinate their hand-off between the Project Manager, Permissions/Wayleaves, ILO and contractor.
• Escalate missing documents, outstanding permission evidence, access dependencies and discrepancies to the Project Manager.
• Kick-Off, Scheduling & Stakeholder Administration
• Coordinate kick-off readiness and meetings with stakeholders; issue invitations and agendas and maintain attendance, minutes, decisions and action registers.
• Track kick-off actions to closure, reflect confirmed requirements in DFA and BMCT Quickbase, and escalate delays that threaten the OLA or committed delivery dates.
• Financial Administration
• Coordinate costing requests, quantities and rate-card information for Project Manager review, and issue LOAs per approved processes and delegated approvals.
• Request, track and record customer and supplier POs, amendments and commercial references, keeping an auditable record of quotes, approvals, variations, actuals and invoices.
• Contractor Documentation & Readiness Control
• Compile and issue contractor project files, and track acceptance, H&S submissions, SWMS/HIRA, access information and other readiness prerequisites before mobilisation.
• Validate returned files for completeness, version control and project referencing; refer documentation gaps and concerns to the Project Manager and communicate document standards to contractors.
•  Project Close-Out Control
• Receive and validate CAC packs for completeness, references, signatures, dates and evidence, and chase missing SPPE, DIT, as-built, redline, wayleave sign-off, photograph and quantity records.
• Upload approved completion and close-out documents to DFA and BMCT systems within the required turnaround.
• Maintain an exception list and support prompt closure to prevent CAC, as-built, WIP and completed-not-invoiced backlogs.
• Invoice Processing, Statements & Reconciliation
• Compile and upload customer and supplier invoice packs, verify supporting documents, and follow up workflow actions within cut-off dates.
• Request contractor statements and reconcile projects, POs, invoices and payment status.
• Return incomplete submissions, keep a discrepancy register, and support payment requests only when records are complete.
• Data Integrity, Reporting & OLA Support
• Keep DFA Quickbase, BMCT Quickbase and trackers current and consistent; produce or support OLA/MTTI, milestone, forecast, invoice-status and exception reports.
• Monitor turnaround from executable release to kick-off and flag risk before targets are missed.

REPORTING TO:

• Project Manager

BEHAVIOURAL COMPETENCIES

• Accuracy
• Quality focused
• Good Communication
• Teamwork
• Dutifulness
• Organisation
• Ability to handle pressure

Requirements

SKILLS & KNOWLEDGE

• Knowledge and understanding of the telecommunications industry
• Basic financial understanding
• Computer literacy
• Adhere to company policies and procedures
• In depth understanding of the following: fast-reporter, otdr, olts, pmd, and cd Testing

QUALIFICATIONS & EXPERIENCE

• Grade 12
• Project administration / project management qualification an advantage
• Min 2 years project experience
• Previous experience working in a telecommunication company would be advantageous.

go to method of application »

KEY RESPONSIBILITIES

• Permissions, Wayleave & Executable Readiness Coordination
• Verify the approved executable pack, BL1, wayleave pack, landlord approvals and permit records are complete, correct and filed against the right project, and coordinate their hand-off between the Project Manager, Permissions/Wayleaves, ILO and contractor.
• Escalate missing documents, outstanding permission evidence, access dependencies and discrepancies to the Project Manager.
• Kick-Off, Scheduling & Stakeholder Administration
• Coordinate kick-off readiness and meetings with stakeholders; issue invitations and agendas and maintain attendance, minutes, decisions and action registers.
• Track kick-off actions to closure, reflect confirmed requirements in DFA and BMCT Quickbase, and escalate delays that threaten the OLA or committed delivery dates.
• Financial Administration
• Coordinate costing requests, quantities and rate-card information for Project Manager review, and issue LOAs per approved processes and delegated approvals.
• Request, track and record customer and supplier POs, amendments and commercial references, keeping an auditable record of quotes, approvals, variations, actuals and invoices.
• Contractor Documentation & Readiness Control
• Compile and issue contractor project files, and track acceptance, H&S submissions, SWMS/HIRA, access information and other readiness prerequisites before mobilisation.
• Validate returned files for completeness, version control and project referencing; refer documentation gaps and concerns to the Project Manager and communicate document standards to contractors.
•  Project Close-Out Control
• Receive and validate CAC packs for completeness, references, signatures, dates and evidence, and chase missing SPPE, DIT, as-built, redline, wayleave sign-off, photograph and quantity records.
• Upload approved completion and close-out documents to DFA and BMCT systems within the required turnaround.
• Maintain an exception list and support prompt closure to prevent CAC, as-built, WIP and completed-not-invoiced backlogs.
• Invoice Processing, Statements & Reconciliation
• Compile and upload customer and supplier invoice packs, verify supporting documents, and follow up workflow actions within cut-off dates.
• Request contractor statements and reconcile projects, POs, invoices and payment status.
• Return incomplete submissions, keep a discrepancy register, and support payment requests only when records are complete.
• Data Integrity, Reporting & OLA Support
• Keep DFA Quickbase, BMCT Quickbase and trackers current and consistent; produce or support OLA/MTTI, milestone, forecast, invoice-status and exception reports.
• Monitor turnaround from executable release to kick-off and flag risk before targets are missed.

REPORTING TO:

• Project Manager

BEHAVIOURAL COMPETENCIES

• Accuracy
• Quality focused
• Good Communication
• Teamwork
• Dutifulness
• Organisation
• Ability to handle pressure

Requirements

SKILLS & KNOWLEDGE

• Knowledge and understanding of the telecommunications industry
• Basic financial understanding
• Computer literacy
• Adhere to company policies and procedures
• In depth understanding of the following: fast-reporter, otdr, olts, pmd, and cd Testing

QUALIFICATIONS & EXPERIENCE

• Grade 12
• Project administration / project management qualification an advantage
• Min 2 years project experience
• Previous experience working in a telecommunication company would be advantageous.

go to method of application »

KEY RESPONSIBILITIES

• Design and plan new fibre routes
• Plan, and schedule Route Surveys,
• Design comprehensive network diagrams / splicing diagrams and network allocations as per Britelink standards and client stakeholder standards
• Manage and update existing fibre network planning when changes are required from an operational level.
• Mange the storing of all documents and ensure the naming convention is as per Britelink standards.
• Supply Network planning support to the operational and technical staff
• Supply planning and splicing requirements on request.
• Plan and Issue fibre route instructions for cables on new and existing routes
• Design and Issue splicing instructions as per approved design and route plans
• Make proposals to change fibre route and build plans to optimise fibre routes as well as increase capacity of existing fibre routes.
• Occasional spot checks to be done on the fibre network to verify and provide feedback on the condition of the fibre network
• Project manage special projects from time to time, assigning technical teams and reporting on project deliverables.
• Manage project work flows from start to finish.
• Draw up BOQ for all projects
• Liaison with supplier  / procurement to get quotes on require build materials         
• Create accurate quotes and submit to all stakeholders, Submit request for PO’s and Liaison with financial department
• Supply finance with an accurate list of material and labour used during the project in order to invoice
• Liaison with technical teams or project stakeholders to ensure all work is performed  as per design and amend any variance to planning
• Create as build documents for any new fibre routes as well as update existing as builds to networks that are amended.
• In conjunction with Human Resources, manage performance, motivate, organise and encourage team work. 
• Liaise with Human resources on any disciplinary or grievance issues within the department.  
• Assist in the development of the technical department

KPIs

• All fibre routes designed are to network standards
• Routes are effective and efficient
• Surveys are planned with a minimum of 24hrs notice and a detailed survey is created.
• Network diagrams are saved on the shared server in a logical manor
• Diagrams are designed to network standards
• Diagrams are clear and concise; Diagrams are well detailed and easy to interpret.
• All updates are made to planning in a timeous manor and documents are clearly labelled with a version number.
• All updates are recorded and reported on.
• All documents are saved on the shared drive
• All documents are securely backed up
• All documents are labelled with a clear and concise naming convention and or named in the clients naming convention.
• All requests are tracked and reported on a monthly basis
• Support for planning is executed in a timeous manor
• Supplied planning is accurate and communicated in a easy to understand manor
• All instructions are documented and clearly define the scope of work.
• Communication with technical teams is executed in a timeous manor and is documented.
• Splicing diagrams are designed to network standard
• All splicing diagrams are accurate and clearly detailed / defined.
• All proposals are reported on in a logical and detailed format
• All proposals are accurate and accompanied by a bill of quantity (BOQ) and costing
• All costings / BOQ are defined and accurate
• Proposals are logical and designed to network standards
• All spot checks are recorded and reported on
• Any incidents are recorded, reported and a resolution action is made.
• Report to management on millstones and weekly feedback
• Project plans are well detailed and estimate dates vs actual dates are recorded and assessed
• All projects are documented from start to finish and follow the operation work flow.
• Any deviations to the projects are recorded and reported on
• All BOQ’s are detailed and accurate to the preliminary survey.
• Any changes to the BOQ are followed up with a variation report
• All variation reports are reported on and a report of estimated vs actuals must be created on conclusion of the project.
• All quotes are signed off by senior management prior to purchase
• All quotes follow the correct finance process as determined by the finance department.
• Quotes are detailed and costings are accurate
• Quote margins are to the minimum of 20% margin on all items.
• Quotes have enough labour and margin to cover delays on site.
• Quotes are sent to all stakeholders timeously and follow-up regularly
• All projects completed are invoiced and followed-up until payment has been made.
• Project is completed as per the scope of work
• Any deviations are recorded and reported on.
• Project plan is amended with any deviations made.
• AS build documents are accurate to the project completed
• AS build documents are well detailed and clearly defined.
• All HR policy and procedure are followed and adhered to.
• All disciplinary procures are adhered to, reported on and recorded.
• Technical support is accurate and executed in a timeous manor.

REPORTING TO:

• Head of projects

 BEHAVIOURAL COMPETENCIES

• Data Analysis
• Ability to produce management reports
• Ability to communicate in a clear and logical manner
• Ability to do presentations
• Mathematical literacy
• Accountability
• Supervisory skills 
• Inventory optimization
• Ability to perform under pressure
• Be able to adapt to change on a constant basis
• Be able to teach yourselves
• Get along well with people
• Time Management
• Work under pressure
• Accuracy
• Friendly
• Self-Driven
• Service orientated
• Must be able to work independently
• Fast learner and must be able to grasp new concepts quickly
• Costing and Budgeting

Requirements

SKILLS & KNOWLEDGE

• Fibre-optic network planning and route design
• Fibre allocation and capacity planning
• Splicing diagrams and splicing instructions
• Outside Plant (OSP) fibre infrastructure knowledge
• Route survey planning and interpretation
• Network topology and end-to-end connectivity
• AutoCAD or equivalent CAD design software
• Microsoft Visio for network and splicing diagrams
• GIS and mapping tools such as ArcGIS, QGIS or Google Earth Pro
• Bill of Quantities (BOQ) preparation and costing
• As-built drawings and red-line documentation
• Document control, revision control and naming conventions
• Fibre network standards and client specifications
• Microsoft Excel, Word, PowerPoint and Outlook
• Technical reporting and data analysis
• Project planning and workflow management
•  Procurement, quotation and purchase-order processes
• Quality control and attention to technical detail
• Technical problem-solving and decision-making
• Clear technical communication and stakeholder coordination

QUALIFICATIONS & EXPERIENCE

• NSC – National Senior Certificate
• Understanding of Telecommunications / Fibre network planning
• Technical Design / Planning skills
• Problem solving
• Mathematically Literate
• Computer literate (MS Office)
• Competent in Visio / Design applications (example AutoCA

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KEY RESPONSIBILITIES 

Contractor Financial Management

• Manage the end-to-end contractor payment process.
• Ensure contractor invoices are processed accurately and within agreed payment terms.
• Monitor contractor payment ageing and proactively resolve payment delays.
• Ensure all contractor payments are supported by valid customer purchase orders (POs) where required.
• Review and validate contractor claims against approved work completed.
• Ensure contractor costs are accurately recorded within the correct projects and cost centres.
• Monitor contractors spend against budgets and forecasts.
• Provide regular reporting on contractor liabilities, accruals and payment commitments.
• Drive continuous improvement of contractor payment processes and controls.

Commercial & Contract Management

• Review contractor commercials and payment models to ensure profitability and alignment with business objectives.
• Ensure contractor rates being paid align to approved contracts, schedules of rates, and negotiated pricing agreements.
• Investigate rate discrepancies and implement corrective actions.
• Support commercial negotiations with contractors where required.
• Identify and mitigate financial and commercial risks relating to contractor engagements.
• Maintain a central repository of all contractors commercial agreements and pricing schedules.
• Conduct periodic reviews of contractor profitability and performance.

Contract Governance & Compliance

• Ensure all subcontractors have valid and up-to-date Master Service Agreements (MSAs) in place.
• Monitor contract expiry dates and coordinate renewals.
• Ensure compliance with contractual obligations, approval frameworks, and procurement policies.
• Verify that all contractor invoices have the appropriate operational, project, and financial approvals before payment.
• Ensure supporting documentation is complete and audit compliant.
• Maintain contractor compliance records, including insurance, regulatory, tax, and statutory documentation.
• Support internal and external audit requirements relating to subcontractor management.

Contractor Invoice Processing Team Leadership

• Lead and manage the contractor accounts team.
• Allocate workload and monitor team productivity and service levels.
• Develop team capabilities through coaching, mentoring, and performance management.
• Establish and monitor KPIs for invoice processing accuracy, turnaround times, and query resolution.
• Ensure effective month-end and year-end close processes relating to contractor accounts.
• Promote a strong culture of accountability, customer service, and continuous improvement.

Stock Governance & Recovery

• Ensure all stock issued to contractors is accurately recorded and reconciled.
• Monitor contractor-held inventory and stock ageing.
• Investigate stock variances and implement recovery actions.
• Ensure stock recoveries, damages, losses, and write-offs are appropriately accounted for and approved.
• Work closely with Warehousing, Operations, and Procurement teams to maintain stock integrity.
• Drive improvements in stock tracking and contractor accountability processes.

Reconciliation & Financial Control

• Perform and review contractor account reconciliations.
• Reconcile contractor statements and resolve outstanding discrepancies.
• Ensure accurate accruals and provisions are raised at month-end.
• Review balance sheet accounts relating to contractors and stock.
• Ensure contractor-related financial records are complete, accurate, and support audit requirements.
• Maintain strong financial controls and segregation of duties.

Stakeholder Management

• Build and maintain strong relationships with contractors, project teams, operations, procurement, warehousing, PMO, finance, and customers.
• Act as the escalation point for contractor payment disputes and commercial queries.
• Facilitate regular contractor review meetings.
• Partner with operational teams to resolve invoice, stock, and commercial issues.
• Communicate payment schedules, process requirements, and policy changes to contractors.

Customer Funding & Revenue Assurance

• Ensure customer POs, approvals, and commercial authorisations are obtained prior to contractor payment where applicable.
• Validate that contractor work being paid is supported by customer-approved work orders or project deliverables.
• Monitor customer-funded projects to ensure contractor costs remain recoverable.
• Assist in reducing working capital exposure by aligning contractor payments to customer collections where contractually permitted. 

Reporting & Performance Management

• Contractor spend
• Payment cycle times
• Outstanding approvals
• Unrecovered stock
• Contract compliance
• Aged contractor balances
• Open disputes and queries
• Budget versus actual contractor costs
• Develop dashboards and KPIs for contractor performance and financial management.
• Provide insights and recommendations to improve contractor profitability and operational efficiency.

Requirements

Qualifications & Experience

• Bachelor's degree or diploma in Finance, Accounting, Commercial Management, Supply Chain, Procurement, Business Management, or a related field.
• Minimum 2 to 5 years' relevant experience in contractor accounts, commercial finance, accounts payable, procurement, project finance, or subcontractor management.
• At least 2 to 3 years' experience leading a team or supervising a high-volume transactional finance or contractor administration function.
• Experience in the fibre, telecommunications, construction, infrastructure, engineering, or project-based services environment is strongly preferred.
• Demonstrated experience managing contractor payments, statement reconciliations, rate validation, accruals, stock recoveries, disputes, and month-end close activities.
• Experience working with Master Service Agreements, schedules of rates, purchase orders, work orders, customer-funded projects, and audit evidence requirements.

Required Skills

• Strong financial control, reconciliation, analytical, and problem-solving skills, with the ability to identify root causes and implement sustainable corrective actions.
• Commercial acumen and the ability to assess contractor profitability, rate structures, payment models, working capital exposure, and cost-to-complete risks.
• Strong contract interpretation and negotiation skills, with attention to commercial terms, payment conditions, liabilities, service levels, and supporting documentation.
• Excellent stakeholder management, conflict resolution, and written and verbal communication skills across contractors, Operations, PMO, Procurement, Warehousing, Finance, and customers.
• Strong leadership, coaching, workload planning, and performance management skills, with a focus on accountability and service delivery.
• Ability to manage competing deadlines, high transaction volumes, escalations, and month-end requirements while maintaining accuracy and control.
• Dashboarding and management reporting skills, with the ability to convert financial and operational data into clear actions and recommendations.

Knowledge Requirements

• Sound knowledge of accounts payable, general ledger principles, accruals, provisions, balance sheet reconciliations, budgeting, forecasting, and working capital management.
• Practical knowledge of contractor invoice validation, three-way matching where applicable, approval workflows, payment terms, retention arrangements, credits, and dispute resolution.
• Understanding of subcontractor commercial models, project costing, schedules of rates, change controls, claims validation, and margin protection.
• Knowledge of stock governance, inventory reconciliation, stock ageing, loss and damage recovery, write-off controls, and contractor-held stock accountability.
• Working knowledge of South African tax and statutory requirements relevant to contractors, including VAT, tax compliance status, company documentation, and statutory record keeping.
• Understanding of internal controls, segregation of duties, delegated authority, procurement governance, audit trails, and internal and external audit requirements.
• Knowledge of customer purchase order controls, revenue and cost matching, recoverability, funding approvals, and cash flow implications in project-based environments.
• Awareness of POPIA, document retention, confidentiality, and appropriate handling of contractor banking, tax, contractual, and personal information.

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KEY RESPONSIBILITIES

• Install and configure software and hardware
• Manage network servers and technology tools
• Set up accounts and workstations
• Monitor performance and maintain systems according to requirements
• Troubleshoot issues and outages
• Ensure security through access controls.
• Upgrade systems with new releases and models
• Develop expertise to train staff on new technologies
• Maintain internal intranet with technical documentation, manuals and IT policies
• Assist with application support including Ad-Hoc requests outside of daily functions

REPORTING

• IT MANAGER 

Requirements

BEHAVIOURAL COMPETENCIES

• Ability to communicate in English
• Ability to perform under pressure in a fast-paced environment
• Exceptional leadership, organizational, and time management skills.
• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication skills.

QUALIFICATIONS & EXPERIENCE

•  Matric
• Additional IT studies advantageous
• Fluency in English Language (oral and written) Additional languages advantageous
• Valid code 08 driver's license
• Qualification in an industry related field and / or a relevant Information technology degree or diploma
• Graduates with at least 6 months experience

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KEY RESPONSIBILITIES

• Establish from customer and available DFA systems if customer support is required to resolve the incident, typical customer support is site access.
• Dispatch the Maintenance/Link builds Technicians to attend the reported fault within the agreed turnaround time as per SLA.
• Establish communication between FTTB Technicians.
• Perform any other work-related duties and responsibilities that may be assigned from time-totime by management. Knowledge of DFA products and SLA's sold to the client
• Provide technical support for all internal and external maintenance teams while working on customers faults.
• Constantly manage the reported incident to meet the required SLA by probing the Field Technicians on the reason for outage and always request proof (field technician feedback; voice, SMS, email, support pics.)
• Assist Maintenance and link build technicians with troubleshooting the fibre repairs by using relevant systems (EG: Quick base & SDM) to check the disconnected distance and feedback to the technicians on site
• Constantly manage the reported incident to meet the required SLA by probing the Field Technicians on the reason for outage and always request proof (field technician feedback; voice, SMS, email, support pics.)
• NOC Procedures adhered to.
• Adherence to SLA turnaround times for resolving of queries (4 hours or other).
• Access link base to get relevant information to complete Newlink Builds.
• Establish information between FTTB Technicians.
• Detailed report on basic incident feedback and one’s that fall outside of SLA.
• Manage standby handover, access arrangement, security, tools and site keys.
• As required by the situation.

BEHAVIOURAL COMPETENCIES

• Accountability
• Excellent interpersonal skills
• Excellent communication skills (verbal and written)
• Problem solving skills 
• Good analytical and decision-making skills
• Time management skills
• Customer service orientated
• Must have mature judgement and the ability to relate well with others
• Must be able to work under pressure
• Ability to work independently, take initiative and make sound decisions in an environment of limited

Requirements

SKILLS & KNOWLEDGE

• Communication skills
• Technical knowledge of telecommunications and IT networks
• Working knowledge and understanding of fibre network and test equipment are advantageous
• Strong computer literacy skills with solid working knowledge of Microsoft Windows and MS Office applications\

QUALIFICATIONS & EXPERIENCE

• Grade 12
• N6 National Diploma for technicians or equivalent will be an added advantage
• At least 1 – 2 years' experience in Telecommunications / IT industry