We partner with clients who look to us for sourcing talent across South Africa & EMEA. We specialize in sourcing outstanding sales talent from entry level to executive level.
We collaborate with our clients to source talent across many job functions predominantly sales but also marketing, business analytics, compliance, regulatory, finance and supply cha...
Job Description
Areas of Responsibility
- In this role, the Case Assistant will use their newly obtained knowledge in the related field, to sell the full range of Cook Peripheral Interventional, Cook Interventional Radiology, Cook Embolisation, Angiodynamics Oncology, Getinge, Varian, and Cardionovum products in a professional manner by calling on health care professionals and related role players i.e., Vascular surgeons, Interventional Radiologists, Stock Controllers, Theatre staff etc.
- The Case Assistant will be expected to maintain current business, by creating relationships with customers, in the shortest time, and service current business thereby.
- Maintaining existing business in the assigned territory;
- Scheduling and attending appointments with existing customers
- Preparing stock for and attending theatre lists, to service the product related needs of the customers;
- Completion of weekly planner and activity report for submission to direct manager;
- Responsible for networking with and managing existing customers;
- Counting and management of consignment stock;
- Requesting and following up on quotations;
- General administration associated with the position.
- Clear responsibility and accountability of the abovementioned SBU’s
Administrative Duties:
- Adhere to credit policies and procedures of the group;
- Maintain all administrative responsibilities associated with this position; monthly reporting on marketing activities;
- Ensure all product and marketing activities comply with legal and ethical standards;
- Managing all company expenses within the marketing budget provided;
- Adhere to any legal or medical requirements and inform management of changed requirements;
- Submit monthly reports to management.
Stock Management:
- Assist with stock rotation and slow-moving identification and returns;
- Assist Sales Manager with input from the field on stock ordering and give feedback on stock requirements from the field;
- Management of consignment stock allocated to customers on request from Sales Manager;
- Management of boot stock allocated and rotation of stock when needed to reduce unnecessary expiration of products;
- Giving feedback to Management on consignment stock.
Requirements
Qualifications
- A relevant degree is a minimum requirement;
- Any medical and marketing qualifications would be a definite advantage.
Additional Requirements
- Preference will be given to a candidate residing in the KZN region.
- Own reliable vehicle with travel in the KZN region, even after hours;
- Someone wanting to gain much-needed experience in this Medical Sales Industry;
- Willingness to work hard and long hours when required.
Experience Required
- Medical experience during education is a preference and previous experience in a similar position such as Vascular or any experience in the Medical Industry would be an advantage;
- Knowledge of the target group of customers will be an advantage;
- Computer literacy and proficiency on MS Office, specifically Excel (level 2 at least) and MS Word is a requirement for this position;
- Clinical and product knowledge will be a definite advantage.
Skills/Competencies
- Advanced planning and organizational skills;
- Excellent written & verbal communication skills;
- Strong analytical, organizational and decision-making skills;
- Ability to work independently and as a team member, while using discretion in decision making and sound judgment in problem solving;
- Demonstrated follow-through, initiative, attention to detail and drive for continuous improvement;
- High level of energy and stress tolerance required;
- Ability to work well under pressure and maintain positive, enthusiastic attitude;
- High level of motivation and vision and results orientated;
- Ability to work effectively in a team environment and build strong working relationships;
- Ability to work in a fast-paced environment and meet deadlines;
- Time management to be efficient;
- Strong work ethics;
- Proficient in Microsoft Office – specially Excel and PowerPoint Outlook;
- Integrity, responsive, high commitment;
- Desire to win with a drive on results.
Benefits
- Basic and Travel Allowance
- 50% medical Aid and Provident Fund
- Fuel Card, Laptop, Cell and Data Allowance (Reimbursed) of R1300 per month
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JOB PURPOSE
- Represent the company effectively with comprehensive knowledge of our offerings. Research consumer needs and identify how our solutions address them. Train, motivate, and advise the team.
- Achieve company objectives by planning thoroughly, setting sales goals, analysing performance data, and making forecasts. Develop skills continuously for hiring, training, and leading team members, and ensure that they're using effective sales tactics to meet revenue objectives. Generate leads, and establish and nurture client relationships.
Sales Leadership & Team Management
- Lead, coach, mentor, and develop a team of sales representatives within the Johannesburg region.
- Establish clear performance expectations and accountability measures.
- Conduct regular field visits, coaching sessions, and performance reviews.
- Build a high-performance, customer-focused sales culture.
- Support recruitment, onboarding, and development of new team members.
- Identify competency gaps and implement development plans to strengthen team capability.
- Drive achievement of regional sales targets, market share objectives, and profitability goals.
Strategic Customer & KOL Management
- Establish and maintain strong relationships with leading Interventional Cardiologists, Vascular Surgeons, Interventional Radiologists, throughout the region.
- Develop and execute a structured Key Opinion Leader engagement strategy.
- Identify and cultivate relationships with emerging clinical influencers and future KOLs.
- Partner with leading physicians to support education, training initiatives, and new product adoption.
- Facilitate collaboration between clinical stakeholders and the broader organisation.
- Represent the company at major industry congresses, workshops, and educational meetings.
Business Development & Commercial Strategy
- Develop and execute regional business plans aligned to national strategic objectives.
- Analyse market trends, customer needs, and competitor activity to identify growth opportunities.
- Drive strategic account planning across key hospitals and healthcare groups.
- Work closely with hospital procurement teams and executive management to secure long-term business partnerships.
- Ensure successful execution of product launches and market development initiatives.
Clinical & Commercial Excellence
- Ensure the sales team maintains a high level of clinical knowledge within Interventional Cardiology and Vascular Intervention.
- Support complex customer negotiations and strategic opportunities.
- Provide leadership on major tenders, contracts, and corporate account agreements.
- Drive adoption of new technologies through clinical and commercial engagement strategies.
Requirements
Experience Requirements
- Essential
- Minimum 7-10 years of successful medical device sales experience.
- Minimum 3-5 years of sales management or leadership experience within the medical devices industry.
- Proven track record of leading and developing high-performing sales teams.
Experience within:
- Interventional Cardiology
- Vascular Intervention
- Endovascular Therapies
- Cardiovascular Medical Devices
Ideal Candidate Profile
- The ideal candidate is a respected medical device sales leader with an established network among Interventional Cardiologists, Vascular Surgeons, Interventional Radiologists, Cath Lab Managers, and healthcare executives.
- They possess a proven ability to lead and inspire sales teams, influence key clinical stakeholders, develop strategic partnerships, and consistently deliver exceptional commercial results within the Interventional Cardiology and Vascular Intervention market.
Core Leadership Competencies
- Product technical knowledge
- Business awareness
- Knowledge of quality critical process
- Relationship building
- Quality systems and compliance
- Decision making
- Sales abilities
- Problem solving
- Languages
- Interactive communication
- General management abilities
- Persuasiveness
- Administration
- Customer service orientation
Benefits
- 50% Medical Aid Company Contribution
- Provident Fund Company Contribution
- Car Allowance
- Petrol Card
- Quarterly Commission
- Cell Phone and Data Allowance
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Job Description
- An exciting opportunity exists for a highly motivated and professional Scrub Technician / Clinical Support Specialist to join our Neuro & Spine Division in Pretoria and Rustenburg.
- This role is focused on providing exceptional clinical and technical support during specialised Neuro, Spine and Orthopaedic Trauma procedures, while building strong relationships with healthcare professionals and supporting the achievement of regional sales objectives.
- The successful candidate will work closely with the Senior Salesperson and Sales Manager to support surgeons, theatre staff, hospitals, and customers through product expertise, clinical assistance, inventory management, and superior service delivery.
- This position requires extensive travel, long working hours, participation in an on-call roster, and the ability to work within a high-pressure theatre environment.
Clinical and Theatre Support
- Attend and support specialised Neuro, Spine and Orthopaedic Trauma procedures within operating theatres.
- Scrub into theatre (gown and glove) and actively participate as part of the surgical support team.
- Provide technical support and guidance to surgeons and theatre personnel during procedures.
- Ensure all required equipment, instrumentation and implants are available and correctly prepared for cases.
- Assist with troubleshooting and resolving technical challenges during procedures.
- Deliver exceptional customer service and exceed customer expectations during specialised theatre cases.
- Gain and maintain detailed knowledge of all products, instrumentation and capital equipment within the division.
Product Training and Clinical Education
Conduct product training and in-service education sessions for:
- Surgeons
- Scrub Sisters
- Theatre Staff
- CSSD Personnel
- Clinical Support Teams
- Ensure the safe and effective use of products through professional product instruction.
- Remain current on clinical trends, surgical techniques, clinical studies and relevant scientific information relating to Neuro and Spine products.
- Present product information effectively using approved marketing and training materials.
Customer Relationship Management
- Build and maintain strong relationships with surgeons, hospital management, theatre teams and end-users.
- Develop long-term customer partnerships through professional support and service excellence.
- Respond promptly and professionally to customer enquiries and requests.
- Identify opportunities to grow existing business within allocated accounts.
- Work closely with the Senior Salesperson to ensure customer needs are met effectively.
Sales Support
- Support the Senior Salesperson in achieving and exceeding territory sales targets.
- Assist in implementing sales and business development strategies within the region.
- Follow up on customer leads, new opportunities and product enquiries.
- Identify potential growth opportunities and communicate these to management.
- Gather market intelligence and competitor information within the territory.
- Maintain awareness of current business opportunities and forecasted activity within the territory.
Stock and Asset Management
- Manage consignment stock held at hospitals and customer facilities.
- Conduct regular stock checks and inventory audits.
- Maintain accurate stock records and ensure accountability for stock variances.
- Monitor stock levels and proactively replenish inventory when required.
- Ensure orders are processed accurately and immediately upon receipt.
- Assist with equipment tracking and inventory control for capital equipment and surgical instrumentation.
Administration and Reporting
- Complete weekly activity reports and other administrative requirements accurately and timeously.
- Maintain detailed records of customer interactions, product usage and case support activities.
- Provide management with regular feedback on territory activities and performance.
- Report customer complaints, technical issues and product-related concerns promptly.
- Ensure invoicing, delivery processes and documentation comply with company procedures.
- Utilize Microsoft Office and internal systems effectively.
Compliance and Quality Assurance
- Comply with all company policies and procedures.
- Adhere to Quality Management System (QMS) requirements.
- Follow hospital protocols, theatre procedures and infection control standards at all times.
- Ensure compliance with all regulatory and healthcare industry requirements.
Requirements
Education
Relevant qualification in:
- Nursing
- Operating Department Assistance
- Biomedical Sciences
- Human Movement Science
- Orthopaedics
- Healthcare Sciences
- Or related medical field
Experience
- Previous theatre, scrub technician, clinical support or medical device experience advantageous.
- Experience supporting Neuro, Spine or Orthopaedic Trauma procedures will be highly advantageous.
- Exposure to hospital and operating theatre environments preferred.
- Experience with managing consignment stock and inventory control beneficial.
Required Skills and Competencies
- Strong clinical aptitude and willingness to learn complex medical technologies.
- Ability to work effectively in a fast-paced theatre environment.
- Excellent organisational and time management skills.
- Strong interpersonal and relationship-building skills.
- Professional communication skills, both verbal and written.
- Strong attention to detail.
- Ability to work independently and as part of a team.
- High levels of accountability and professionalism.
- Problem-solving ability and sound decision-making skills.
- Strong administrative and reporting skills.
- Ability to manage multiple priorities effectively.
Additional Requirements
- Valid driver's licence.
- Own reliable vehicle.
- Own cell phone and laptop/computer.
- Ability to travel extensively throughout the assigned territory.
- Willingness to work long and irregular hours when required.
- Availability to participate in an on-call roster, including every third weekend.
- Physically capable of spending extended periods in operating theatre environments.
- Must be well presented and professional at all times.
Key Success Factors
The successful candidate will demonstrate:
- Exceptional customer service and relationship-building skills.
- Technical competence within the theatre environment.
- Strong clinical support capabilities.
- Effective stock and inventory management.
- High levels of reliability, responsiveness and accountability.
- Commitment to continuous learning and product expertise.
- A strong team-oriented approach while supporting the Senior Salesperson and broader division.
Benefits
- Basic salary + car allowance+ petrol
- Commission
- Medical Aid and Pension after the successful completion of probation period
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Job Description
- The Resource & Capacity Planning Coordinator is responsible for the effective allocation, utilisation, and optimisation of all project and support resources across the organisation.
- This role ensures that the right skills are assigned to the right work at the right time, maximising billable utilisation, improving delivery efficiency, and directly contributing to services revenue, profitability, and customer satisfaction.
- The role operates at the centre of project delivery, support services, and commercial performance, balancing resource demand, capacity, and financial objectives.
KEY RESPONSIBILITIES
Resource Planning & Allocation
- Own and manage the allocation of consultants across projects and support engagements
- Match resource skills, seniority, experience, suitability and availability to project and support requirements
- Coordinate closely with Project Managers, Support Leads, and Practice Leads on resource needs
- Continuously reprioritise allocations based on project changes, risks, and escalations
Capacity Management
- Maintain a forward-looking capacity plan (short, medium, and long-term)
- Identify resource constraints, under-utilisation, and over-allocation risks
- Provide proactive recommendations on hiring, contracting, or reallocation
- Ensure optimal utilisation across all billable resources
Billable Utilisation & Revenue Optimisation
- Drive maximum billable utilisation across consulting and support teams
- Ensure resources are deployed on billable work wherever possible
- Minimise bench time and ensure rapid redeployment of available resources
- Support revenue forecasting through accurate resource capacity inputs
Time Capture & Compliance
- Monitor and enforce accurate and timely timesheet submission across all resources
- Track missing time, late submissions, and non-billable time leakage
- Work with Management and Project Managers to resolve compliance issues
- Ensure time capture supports accurate billing, costing, and reporting
Performance Monitoring & Reporting
- Develop and maintain dashboards and reporting on resource KPIs
- Analyse trends in utilisation, capacity, and delivery performance
- Provide weekly/monthly reporting to leadership on operational efficiency
- Support data-driven decision making across delivery and finance
Stakeholder Coordination
- Act as the central coordination point between Sales, Delivery, and Support teams
- Align resource planning with pipeline, project schedules, and support demand
- Support pre-sales activities with input on capacity and resource availability
- Facilitate clear communication regarding resource constraints and priorities
Process Improvement
- Assist management to continuously refine/improve resource management, planning, forecasting and scheduling processes.
KEY KPIS
Utilisation & Productivity
- Billable utilisation % (by resource and team)
- Billable vs non-billable ratio
- Bench time / idle capacity
Capacity & Planning
- Resource fill rate (planned vs available capacity)
- Over/under-allocation metrics
- Forecast accuracy (capacity vs actuals)
Time Capture & Compliance
- Timesheet submission compliance (%)
- Missing time (hours / %)
- Late time submissions
Commercial Impact
- Revenue per billable resource
- Contribution to services margin improvement
- Reduction in revenue leakage from untracked or unbilled time
Requirements
Skills & Experience Essential
- 2+ years’ experience in an operational planning role, resource management, project operations, or professional services.
- Experience within a professional services & consulting business would be advantageous but not critical.
- Understanding resource utilisation, project delivery, and support models would be advantageous but not critical.
- Proven ability to manage competing priorities in a fast-paced delivery environment
- Strong analytical and reporting skills (Excel / Power BI preferred)
- Passionate about technology & software Apps, is curious and an early adopter.
Desirable [not critical]
- Experience using Microsoft cloud technology such as M365, Dynamics 365 Business Central,
- Worked with planning tools in previous roles such as PSA tools, or resource scheduling platforms,
- Understanding of project accounting and revenue recognition models,
- Experience working with both project-based and managed services delivery.
Key Behaviours
- Organised and detail-oriented
- Commercially aware and results-driven
- Strong communicator and stakeholder manager
- Proactive and solution-focused
- Able to influence without direct authority
- Passionate and motivated about your work
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Job Description
- We are looking for a highly motivated Sales Representative to join our clients Interventional Systems team, covering the region of Johannesburg to focus on our Interventional Systems (IS) portfolio. Both Peripheral Intervention and Interventional Cardiology.
- The selected candidate will be responsible for driving sales, maintaining key customer relationships, and expanding our market presence in their respective fields.
Market and Product Knowledge
- Stay updated on market trends, competitive landscape, and product positioning.
- Develop a deep understanding of customer needs and industry requirements.
- Collaborate with the marketing team to ensure appropriate product and technical support.
Sales and Profit Target Achievement
- Manage sales activities within the assigned product group and territory.
- Work with the Sales Manager to set and achieve sales targets and pricing strategies.
- Analyze challenges within the territory and propose corrective actions.
- Contribute to achieving gross profit and overall business development goals.
- Conduct market mapping to identify trends and support strategic planning.
Implementation of Marketing & Sales Strategy
- Execute defined sales strategies and develop tactical plans to enhance sales and profitability.
- Identify new sales opportunities and innovative selling methods.
- Strengthen the sales channel and improve product positioning.
- Manage and maintain relationships with Key Opinion Leaders (KOLs) and industry stakeholders.
- Foster relationships with external authorities, organizations, and regulatory bodies.
Congresses & Industry Events
- Represent the company at local conferences, congresses, and trade shows.
- Engage with industry professionals and potential clients at events.
Training & Development
- Organize and conduct training programs for both internal teams and external customers.
- Identify training needs in collaboration with the Product Manager to enhance technical knowledge.
Quality Assurance & Regulatory Affairs (QA/RA)
- Handle customer complaints in compliance with company protocols.
Reporting & General Responsibilities
- Submit detailed monthly reports to ensure seamless communication.
- Act as a company representative in various external engagements.
- Take on additional responsibilities as required for new business opportunities.
Requirements
SKILLS & EXPERIENCE
- Experience: Minimum 3-5 years of relevant work experience in a similar role.
- Sales Skills: Proven knowledge of sales techniques and customer relationship management.
- Industry Network: Preferably connected with Vascular Surgeons, Interventional Radiologists, or Interventional Cardiologists based on the portfolio focus.
- Market Knowledge: Familiarity with the local healthcare market is a strong advantage.
SOFT SKILLS
- A team player with flexibility and independence.
- Strong organizational, communication, and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Proactive attitude with a drive for results and determination to succeed
Benefits
- Medical Aid.
- Provident Fund.
- Re-imbursive Travel.
- Commission.
- Travel Allowance.
- Access to company specific training programs and software.
Method of Application
Use the link(s) below to apply on company website.
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