Job Openings at Transnet

Position Purpose

• Transnet Property is an Operating Division within Transnet, providing property services to other operating divisions as the custodian, and a centre of excellence within property management, and therefore needs to have an interface between entities. This role is intended to function in similar fashion to the Regional Manager: Portfolio Management in servicing internalclients by interfacing with other Support Service departments, e.g., Facilities Management, Finance Department, etc. The Regional Manager responsible for Key Accounts is a professional who combines their expertise in real estate, leasing, operations, and finance to oversee and optimize the performance of the regions’ internal key accounts/clients. The job entail building lasting relationships with major customers or ODs of Transnet Property with objective of retaining existing revenue and increase potential revenue. This would be achieved by providing excellent service to Transnet Property key customers, identifying new business opportunities from existing customers, etc. Attending all meetings that are necessary to provide support to the key customer. Should be able to manage multiple accounts without compromising service to any of them.

Position Outputs

• Acting as the primary point of contact between the customer and internal teams 
• Building sustainable relationship with key customer that generate maximum revenue for Transnet Property 
• Ensure the resolution of any complaints coming from the customer, which could involve interaction with internal teams. 
• Ensure thorough understanding of the key customers’ needs and requirements and thus ensuring customised solutions for them. 
• While servicing the existing needs of the customers’ needs to constantly anticipate the changing and growing needs. 
• Annual negotiations of SLA to ensure that the scope is adopted with new needs thus ensuring meeting of deadlines 
• Compiling the required reports for the customer and for internal of Transnet property to ensure performance measurement of the account. 
• Needs to ensure the customer is billed for services rendered in line with the SLA between entities.

Qualifications and Experience

• Relevant Degree / Advanced Diploma qualification (NQF 7) Advantageous: Transnet leadership development program Min 6 years’ relevant experience in a large enterprise of which at least 2 years at managerial level or specialist experience

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Position Purpose

• A pilot’s primary duty is to use his skill and knowledge to protect the ship from collision, grounding and other hazard by providing accurate and timely navigational advice to the vessel master. Where so approved by the master, the pilot may be required to safely conduct the navigation and manoeuvring of the vessel whilst in pilotage waters

The pilot is further responsible;

• For the manoeuvring of the vessel within port limits having due regard for safety of the vessel, its crew and the environment.
• Is also there to ensure the safe and efficient docking / undocking and shifting of vessels within port limit.
• Must recognise that the observance of good seamanship dictates that operational contingency plans be available at all times
• Provide the master with an efficient service by sharing with them his professional ship handling ship skills and his local knowledge.

Position Outputs

• Jobs per pilot ( Ratio to actual shipping)
• Strive for zero delays
• Incident/Accident record keeping
• Attendance to meetings
• Willingness to work after hours
• Asset management & efficient use of tugs
• Completion of reports
• Monthly safety meetings
• Implementation of OSHAS
• Iso.9001 and 14001 Complaint
• Conducting and completing Job observations
• Provide customer satisfaction

Qualifications and Experience

• 3 Years Experience as a Marine Pilot. STCW class 3 or equivalent qualification Sea going experience: min = 12 months on foreign sea going vessel Tugboat master: 12 months tug handling expectations in order to obtain a Master Port Operations.