Job Openings at Tsebo Solution

Duties & Responsibilities    

• Identify and action cleaning and  hygiene opportunities, in addition to set tasks.
• Complete cleaning tasks within a specified time.
• Cleaning in offices/wards, public areas and areas as specified by your Line Manager.
• Maintain Tsebo hygiene standards as prescribed.
• Maintain and promote customer and client relationships.

Skills and Competencies    

• Attention to detail;
• High energy levels;
• Good personal appearance and hygiene;
• Soft skills (Smile, greeting of clients) and
• Good English communication skills.

Qualifications    

• Matric certificate or passed Grade 11 report essential;
• Previous experience in cleaning advantageous however not essential;
• Added advantage if you have a driver's license.

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Duties & Responsibilities    

• Individuals having completed their Electrical, Plumbing, Painting, & Maths diploma as seeking a trade qualification are welcome to apply.
• learners in progress of studying towards a trade qualification are welcome to apply as well.
• Please ensure that you read and understand these requirements before sending your CV.
• Candidates who meet the requirements above may submit an updated copy of their CV on our website https://tsebo.erecruit.co/candidateapp/Jobs/Browse / by no later than Friday,29 June 2023.
• Should you not hear from us within 14 days from the submission of your CV, consider your application to be unsuccessful.
• All shortlisted candidates will be subject to company pre-employment screening

Skills and Competencies    

• Age (18-30)
• Certified copy of ID Letter from College requesting Workplace Experience
• Proof of residence (tax number, bank letter) 
• Medically Fit
• Pass screening, which includes criminal record screening
• Unemployed
• Pass background screening of qualifications
• Candidate must not have been in a similar apprentice programme before

Qualifications    

• Preferably Matric
• Minimum of Communication at NQF Level 2, Mathematical Literacy at NQF Level 2  
• Drivers licence can be an added advantage

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Duties & Responsibilities    

Operational deliverables:

• Support TWD Head to continually develop and evolve the design standards as required through on-going projects and initiatives.
• Develop, update and support all design standards as required and requested.
• Support the management and development of all design tools, such as the Space Allocation Tool, Pre and Post-Move Surveys, Brief Requirements, etc.
• Provide future focused and affordable project solutions, standards and applications.
• Continuously develop Value Engineering programs and initiatives for PM&D review
• Support the weekly Project Design calls to manage project escalation issues and initiatives.
• Present on regular Project Design calls as requested internally and through to clients.
• Develop and support a comprehensive communications & reporting structure to disseminate all information in a timely manner to all parties.
• Provide regular project portfolio reports to the TWD Head, using TWD Standard Formats
• Support PM meetings by providing project updates and managing the drawing register and design risk register.
• Maintain and improve a weekly Retail and Office Design Project trackers, indicating stages of work of design projects.
• Support Agile Working programs & initiatives as requested.
• Check all Project Proposals satisfy client requirements and internal TWD standards as well as local municipal standards before submitting for approval.
• Attend necessary meetings and presentations to support and present proposals for approval by clients.
• Confirm that all layouts developed by the design team conform with HSE codes by liaising with the relevant persons.
• Check that all projects have a consistent communications and delivery for briefing, master planning and design.
• Disseminate, implement and uphold the client standards, processes and procedures relevant to project planning.
• Provide regular project vetting, recommendations, solutions and escalations.
• Manage design team interactions with the greater TWD team on end-to-end project delivery

Customer Focus:

• Work with all stakeholders and teams to develop and maintain a customer-focused attitude.
• Interact with Project Managers and Contractors to provide and process information in response to enquiries, concerns and requests about deliverables.
• Conduct business reviews to ensure clients are satisfied with their requests.
• Keep up to date with business developments and strategic objectives within the industry.
• Provide advice on general changes and compliance within the project management frameworks when required.

Special Projects:

• Oversee a variety of special projects as requested, including explorations of system or process improvements.

Client Relationship Management:

• Build and maintain relationships with clients and key personnel within contracts to assure optimal operational performance.
• Ensure TWD Business Development Manager and Head of TWD are kept informed of all relevant changes and developments.
• Attend meetings with clients to build relationships with existing contracts.
• Monitor company performance against service level agreements and flag potential issues.
• Liaise with internal departments to ensure client needs are fulfilled effectively.

Reporting:

• Consolidate and submit all required reporting within set timeframes for submission to relevant parties.
• Prepare presentations and present for Operations/relevant stakeholders when required..

Financial Support:

• Ensure early warnings are issued in good time if any system parameter (updates) is going to be compromised.
• Ensure all legal, regulatory and client compliance has been followed, as to ensure no penalties or fines are incurred.
• Always suggest the use of a TWD services to the client, where feasible, to increase cross selling – this is to be done for the wider Tsebo Group of Companies too.s.

People Management:

• Identify learning and development initiatives for staff reporting to yourself.
• Coach and mentor staff when required.
• Skills and Competencies    
• People management and team building.
• Project management skills.
• Experience with communication, presentation and negotiation skills at all levels of an organization
• Quality control
• Excellent communication skills and relationship management skills.
• Excellent attention to detail and follow up skills
• Customer service centric.
• Problem solving and analytical skills.
• Anticipates problems and provides solutions that require researching and selecting; develops and implements complex and innovative concepts 
• Space planning “fit out” of office projects.
• Familiarity with the Local Furniture Industry.

Qualifications    

• Grade 12
• university degree (BS/BA/BSc) or equivalent qualification, preferably in interior design or architecture. Advanced degree preferred (MS/MA/MSc/MBA)
• South African Council of  Architectural Professions (SACAP) registration (preferable)
• Minimum 5-8 years of professional experience in the field of Workplace and Retail Design
• Minimum 5-8 years of managerial experience in the design industry

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Duties & Responsibilities    

HR Administration:

• Prepare and obtain sign off on all relevant HR documentation for operation.
• Ensure that all appointment letters are timeously prepared, signed off and submitted for processed.
• Responsible for updating and maintaining project organograms.
• Responsible for data integrity

Finance Administration:   

• Maintain communication channels with relevant stakeholders onsite and colleagues to ensure a synergetic relation.
• Invoice consolidation and management

Customer Focus:

• Work with teams to develop and maintain a customer-focused attitude toward activities, concentrating on those that most strongly contribute toward improving customer lifetime value with client to provide and process information in response to inquiries, concerns and requests about products and services.
• Keep up to date with project objectives within the environment
• Provide advise on HR compliance and administration
• Work with processes and procedures in such a way that operational efficiencies and performance are enhanced
• Attend to and resolve all stakeholder queries timeously or escalate when necessary
• Follow up and follow through on all queries timeously
• Manage conflict. 

Employee Relations

• Provide basic industry advice and support to project managers and consultants on Employee Relations matters in line with SA Law and regulations, company policy and procedures, considering relevant business objectives and best practise to minimise legal risks.
• Coordination of disciplinary hearings, grievances, and appeal processes
• Assist line managers in drafting and reviewing of warning forms issued to employees to ensure that correct codes are utilised in line with company disciplinary procedure. Ensure that the HRPB vets document before issuing.

Reporting:

• Prepare all weekly/monthly reporting within set timeframes for submission to your manager
• Update and maintain all relevant records
• Compile and prepare stats as and when required by your manager.
• Collation, consolidation, and distribution of all operational reporting.
• Run monthly deliverable and completion review with the Project Managers and Quantity Surveyor.

Code of Conduct:

• Undertake such other responsibilities as directed by Management that will drive sustainability.
• Work in a flexible way when the occasion arises so that tasks, which are not specifically covered in the job description, are undertaken.
• Take responsibility for one’s own performance.
• Promote TFS’s & client image and corporate citizenry through deliberate and co-ordinated activities.
• Adhere to the TFS’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures as applicable to this position.
• Ensure TFS ethical values are adhered to.

 Additional:

• Undertake such other responsibilities as directed by Management of the HR Department that will drive sustainability for the Organisation
• Work in a flexible way when the occasion arises so that tasks, which are not specifically covered in the job description are undertaken.
• Assess and take responsibility for one’s own performance
• Participate in HR Projects as and when the need arises
• Promote Company image and corporate citizenry through deliberate and co-ordinated HR activities 

Skills and Competencies    

• MS Office Suite
• Computer literacy
• A customer-oriented and professional attitude
• An outgoing personality
• Outstanding communication abilities
• Excellent organizational and time-management skills
• Documentation Management
• Tracking, Monitoring & Control of daily activities
• Knowledge of HR Information systems
• Emotional Intelligence: ability to work with colleagues who have different ways of behaving and interacting.
• Resilience: ability to cope with setbacks.
• Ability to work unsupervised.
• Self-disciplined, motivated, energetic self –starter with an exemplary work ethos.
• Capability to interact with both internal and external customers at all levels.
• Ability to maintain confidentiality.
• Attention to detail with a methodical and structural approach.
• Results focussed and professionalism
• Ability to multitask
• Ability to follow established procedures.
• Ability to work under pressure.
• Project a professional and competent image at all times when on duty.
• Ability to resolve conflict.
• Ability to work under pressure.
• Ability to deliver high quality customer service consistently.

Qualifications    

• Grade 12 (non-negotiable) plus….
• Computer literacy
• Diploma in HR and or equivalent qualification
• Minimum 3 years’ experience as an HR administrator
• 1-2 years' experience in finance administration ( advantageous )

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Duties & Responsibilities    

Supplier Administration

• Liaise with existing suppliers and new suppliers on information required
• Keep updated credit application and information sheets of suppliers
• Complete all new supplier credit applications
• Ensure that copies of all documentation are made before sending to head office
• File invoices and correspondence in a methodical manner for easy access
• Respond to supplier payment queries

Financial Administration

• Liaise with internal technical teams on information required to ensure timeous financial pack submissions
• Ensure that the necessary documents are attached to every supplier invoice where applicable as follows, goods and services received note, delivery note/job card/works orders, purchase orders and quotations.
• Check all supplier invoice ensuring complies with all current legislation in forms of VAT No’s, Company No’s. Addresses, etc.
• Check supplier invoice against Purchase Orders and Purchase Orders, GRV correctness (quantum and pricing).
• Check correctness of general ledger allocation and coding of invoices against bill of quantities.
• Ensure head of departments sign-off all invoices in respect of orders pertaining to services rendered.
• Ensure that all invoices are authorised for payment by Operations Executive in line with Tsebo Internal Auditor
• criteria.
• Send invoices timeously in accordance with TFS company policies and procedures to TFS Head Office Finance taking due cognisance of due dates for payment and closing of General Ledger.
• Manage 2 x Financial Controllers ensuring workload is evenly distributed.
• Quality control Financial Administrators output ensuring compliance and accuracy of works submitted.
• Make copies of all pass-through costs invoices and supporting documentation in compliance with the Tsebo Internal Auditors 
• and Client criteria.
• Capture all invoices on D365 on a daily basis ensuring timeous uploads to meet deadlines.
•  Compile Operations Executive Weekly and Monthly reports in terms of Head Office Reporting requirements. (Ensuring correctness and factual submissions)
• At month-end reconcile Fixed Fee and Pass-through costs and download from D365 against Fixed Fee and Pass-through costs captured in GL.
• Prepare a summary according to Client requirements of all Fixed and Pass-through costs required for invoicing purposes, after receiving invoice and schedule from head office

ISO 9001;14001 &450001 Quality, Environmental and Health & Safety Standards

• Adhere to the TFS's Safety, Health, Environmental, and quality (SHEQ) Management system's policies and Procedures of as applicable to this position

Ad Hoc

• Any reasonable actio requested by management

Skills and Competencies    

• Strategic planning skills
• Problem solving and analytical skills
• Excellent communication skills
• Excellent report writing skills
• Strategic Planning
• Problem solving and analyticalskills
• Innovative
• Financial and business acumen
• Strong presentation skills

Qualifications    

• Minimum: NQF Level 4 (Matric) & Financial Certificate
• 3yr Financial Diploma / Degree
• 2-3 Years in a high pressure corporate finance environment
• Knowledge of an Accounting Package (D365 & OnKey)
• Knowledge of a Helpdesk Package (InfoEAM, Trirga, etc)
• Knowledge of SLAs – Multiple vendor & service lines
• High degree of computer literacy (MS Word, Power Point, Excel – Pivot Tables)
• Knowledge of technical related terminology & interworking’s with technical teams

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Duties & Responsibilities    

• Ensure optimization of payroll functionality to increase productivity and minimize manual processes by liaison with the Payroll Outsource Vendor,
• Identify risks associated with operational functions relating to payroll administration,
• Ensure that workflow continues without interruption and all associated payroll payments deadlines are met,
• Manage adhocs for pay queries / interim submission,
• Management of allowances and changes thereto,
• Keep aligned to legislative amendments and inform the business,
• Prepare interim increases where applicable,
• Ensure full compliance of interim increase and allowance policies, guidelines and practices in the regions and divisions,
• Request positions for sites, keeping to contractual headcount and requirements,
• Capture and maintain data for all management positions  (junior management, unit level positions),
• Provide support to Compensation and Benefits Manager in the Division,
• Assist employees with pay queries, liaise with relevant manager/s and resolve accordingly and timeously,
• Active participation in projects being implemented for payroll,
• Attend to any ad hoc benefits and compensation related matters/queries and projects (UIF, Provident Fund, Medical Aid),
• PRP – manage the time and attendance data, addressing discrepancies and ensuring that the discrepancy is rectified as per costing /variation instruction, including shifts and headcount,
• Managing the monthly CTC – checking of data (earnings - hours, allowances, other and deductions – linked to a provident fund, council, union, other), including T-Code / rate of pay.

Skills and Competencies    

• Strong judgement and problem-solving skills,
• Excellent people skills,
• Strong communicating skills (verbal and written),
• Attention to detail / rule orientation,
• Client service orientated,
• Computer literate,
• Deadline driven,
• Ability to work independently,
• Accuracy and efficient,
• Managing work, time, and people,
• Strong planning & organisational skills,
• Excellent numeracy skills,
• Advanced excel skills,
• Advanced analysis skills,
• Report writing skills.

Qualifications    

• Matric / Grade 12,
• Payroll Diploma / relevant tertiary qualification would be advantageous,
• 2 years’ experience as a Compensation and Benefits Administrator or similar,
• South African Payroll knowledge and legislation,
• Payroll – system knowledge,
• Understanding the accounting principles,
• Knowledge of Bargaining Council or Sectorial Determination,
• People and team management,
• Stakeholder management,
• Business partnering.

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Duties & Responsibilities    

• Take full responsibility and management of your site.
• Act with utmost urgency when attending to any client request and do so pro-actively.
• Best allocate the resources of the contract to achieve maximum cleaning output.  Where the SLA stipulates resource requirements, these must be adhered to.
• Output based contracts must be managed efficiently.
• Together with HR pro-actively manage a pool of trained relief staff members to prevent any service delivery disruptions.
• Ensure work schedules/job cards are in place for each position and relevant to site.
• Ensure consistently high service standards are maintained for all services in scope with regular inspections.         
• Unit closures to receive proper service until the last trading day and all processes relating to staff, equipment, billing and costs are attended to within the month of closing.
• Contract retention through maintaining excellent service standards, identifying, and mitigating the risk of cancellation and building strong client relationships with key client contacts.
• Ensure monthly completion of client specific records in sites where this is required.  This may include hygiene consumption reports, cleaning inspection and walk about reports, reports on training performed, reports on client maintenance matters that were reported by cleaning management and/or completion of client monthly surveys.
• To implement and manage initiatives and objectives as set out from time to time by our clients and/or Tsebo Management and to support functions such as Quality (Star Grading), Procurement, Training or HR
• Cleaning managers are to ensure that our TCS brand is protected and represent it professionally at all times.
• Ensure that statutory/legal requirements are strictly adhered to.
• To keep abreast of changes in all company policies and procedures.

Skills and Competencies    

• Minimum 3 years operational contracts management experience in the cleaning healthcare industry.
• Minimum of 5 years’ experience in a similar environment on middle management level.
• Experience in managing large compliments of people.
• Leadership skills.
• Attention to detail.
• Sense of urgency.
• Problem solving experience.
• Able to work under pressure.
• Be flexible and adaptable.
• Should be able to work independently.
• Understand cleaning principles and knowledge of company policies and procedures.
• Good understanding of scheduling of staffing and assign cleaning tasks productively to each position to achieve an output standard according to site specific SLA’s.
• Strong people skills and knowledge or Industrial relations.

Qualifications    

• Grade12/Matric.
• Tertiary qualifications will be highly advantageous.