Job Opportunities at Absa Group Limited (Absa)

Job Summary

• Manage and perform detailed investigations relating to Anti Money Laundering from various sources including automated transaction monitoring alerts.

Job Description

• Obtain all relevant evidence related to an investigation. Scrutinize/ analyze this evidence and make meaningful observations/ conclusions regarding the findings.
• Assess all findings in order to establish trends and escalate all issues of a significant nature to the appropriate stakeholders on a timeously basis.
• Ensure that each investigation is of high quality, accurate, value adding conclusion, for the type of investigation being conducted.
• Collate appropriate, accurate and dependable MI to effectively manage compliance risks.
• Evaluate and challenge information received from the local and in country teams with the objective of achieving continuous improvements in compliance.
• Make meaningful recommendations for the various types of investigations. This will include but is not limited to system/ people/ process failures.
• Inform management of any suggestions or proposals to enhance investigative methodologies.
• Inform management immediately of any new trends which have been identified during investigations for further escalation to stakeholders.
• Action requests received in respect of sections 27, 29, 32, 34 and 35 of the Financial Intelligence Centre (FIC) Act.
• Analyze alerts in order to determine whether a suspicious and unusual transaction report should be submitted to the FIC in terms of the Financial Intelligence Centre Act.

Additional Job Description

• Respond promptly to information requests from the Regional MLRO, Country MRLO’s and Financial Crime Units.

Education

• Bachelor`s Degrees and Advanced Diplomas: Law, Military Science and Security (Required)

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Job Summary

• To deliver dynamic virtual end-to-end customer sales and service including fulfillment, resolving customer queries, cross selling and/or upselling all relevant bank products on offer. Offer financial advice to the customer and handle retentions.

Job Description

Key Accountabilities
Accountability: Selling products and services.

• Provide sales and services enablement according with service delivery excellence plans by putting customer experience at the centre of products, services, solutions, advice and fulfillment.
• Achieves predetermined sales targets through generating quality applications.
• Contact the customer and executes the sales process within the desired turnaround time.
• Delivers customer sales and services whilst maintaining quality service standards.
• Determine customers’ needs by exploring all possible cross-selling and up-selling opportunities
• Ensure first call resolution.
• Tracking of conversions from lead or call to application and then to fulfilment.

Accountability: Reduction of customer attrition.

• Speaks to customers to ensure that their needs are identified and advises various options.
• Adheres to shared company values and service standards with regard to customer interaction.
• Resolves customer dissatisfaction / complaints and takes full ownership of the problem.
• Communicates with the customer according to company standards.
• Address the customer’s need with product knowledge that is technically accurate.
• Preparation for the outbound call, providing alternative products solutions were applicable.

Accountability: Information management.

• Update the system with accurate information to inform accurate reporting

Accountability: Adherence to risk and governance

• Strictly adhere to all risk and governance policies, standards and procedures and escalate associated risks.
• Participate in survey (EOS) and in findings action plans.
• Support BSSA CSI initiatives.
• Adherence to NCA, FICA and FAIS legislation.
• Comply with Risk and Control Activities and adherences.
• Comply with all Human Resources policies and procedures
• Understand and accept responsibility for all system access granted in line with all Fraud Risk Management Policies.

Accountability: Training and development

• Participate in all scheduled training and multiskilling opportunities.
• Participate in coaching sessions.
• Owning and being proactive about own training and development.
• Participate in idea sharing through pitch in initiative.
• Complete all compliance training within prescribed timelines.

Education

• Higher Certificates and Advanced National (Vocational) Certificates: Business, Commerce and Management Studies (Required)
   

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Job Summary

• To plan, execute and manage audit assignments in accordance with the country and Group Audit plan and relevant policies, procedures and quality standards. The Audit Manager is responsible for the quality of the audit work performed and the efficiency and effectiveness of the audit team.

Job Description

Audit Planning

• Participate in the 6+6 audit planning cycle; provide input by taking into account the risk and control profile, business strategy and material risks affecting the business.

Assurance

• Plan the delivery of assigned audits to a high quality and in line with Key Performance Indicators as per the methodology. This will include adequate resourcing scheduling, meeting key deliverables in terms of audit timelines and review of audit work to confirm that the minimum requirements as per methodology are met.
• Manage the execution of Design Effectiveness Testing (DEA) and Operational Effectiveness Testing (OET) of the audit team in line with methodology requirements and as per the requirements of the QA scorecard.
• Ensure audits and issues assurance within Key Performance timelines and resource budget

Leadership and Management

• Mentor and coach less experienced team members by providing guidance around the methodology and audit process, and manage the teams that assigned to the audit effectively by delegating audit work to empower each individual team member
• Develop a high performing team by embedding formal performance development and informal coaching. Encourage frequent knowledge sharing between team members

Teamwork

• Support IA management team to identify, attract, develop and retain talent on an ongoing basis.
• Engage proactively with Internal Audit colleagues during assignments and request technical assistance where required and based on knowledge of business areas, provide guidance to other auditors and peers by sharing best practice so that their work meets and sometimes exceeds quality standards.

Relationship Management

• Present effectively at stakeholder meetings and forums (e.g.: Risk and Governance Forums etc.) by sharing knowledge and information, including methodology, standards, changes and new developments, with business stakeholders on an ongoing basis, and develop and maintain relationships with accountable stakeholder management on each audit.
• Build effective relationships with CoE counterparts and fully engage them during audit reporting

Reporting

• Use business knowledge to assess evolving risks, write high quality reports with observations which are insightful, address the root cause, have agreed actions that fully mitigate the risk, support the Issues Assurance process and require no further audit work to support them

Knowledge Management

• Continuous upskilling on both technical and other core competencies.
• Keeping up to date with industry trends, regulatory changes and professional standards
• Develop an in-depth knowledge of the methodology, by attending training sessions and using knowledge gained during audits, use this proactively in executing audit activities.
• Based on knowledge of business areas, provide guidance to other auditors and peers by sharing best practice so that their work meets and sometimes exceeds quality standards

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

The core responsibilities of the Data Analytics Specialist are to:

•     Execute scoped work (as data scientist and/or data analyst)
•     Drive advancement and development in the analytics space through defined strategic initiatives
•     Act and deliver in accordance with Internal Audit plans, methodologies, policies and procedures
•     Able to adapt to change with an agile working environment

Job Description

Key Accountabilities 

Accountability:  Delivery

• Arrange access to data warehouses and regularly required data sources.
• Arranging the secure receipt of data files from business via multiple channels.
• Creation of a data dictionary including definitions and availability (where appropriate).
• Build and maintain common data sets regularly required by audit delivery teams.
• Assist with data cleaning and preparation for audit delivery teams.
• Build and maintain a library of re-usable automated auditing programmes and functional specifications.
• Develop sustainable and re-useable Data Analytics models, programs and dashboards to improve the efficiency of ABSA Group Internal Audit and to improve audit coverage.
• Development of data analytics models and programmes.
• Support audit delivery teams with the development of complex/insightful data analytics tests.
• Adhering to data transfer and security requirements.

Accountability:  Engagement and Strategy Management 

• Executing on delivery of strategic initiatives.
• Support audit delivery teams with the identification and delivery of analytics solutions.
• Provide training to audit staff on how to develop and execute basic analytics programs.

Accountability:  Stakeholder Management

• Build relationships with data warehouse stakeholders and data providers.
• Share knowledge with Internal Audit colleagues and peers in the business. Be open to learn from others through feedback given to you.
• Treat all colleagues fairly, regardless of background or circumstance.
• Be comfortable to challenge others; be prepared to be challenged.
• Update the Data Analytics Champions and Data Analytics Leads with progress of development.
• Build relationships with key clients including data warehouse stakeholders and business MI teams.
• Build strong relationships and mutual trust with all internal stakeholders (i.e. audit teams).
• Understand the needs of client/customer and make decisions using this knowledge.

Accountability:  Knowledge Management

• Own and drive personal learning to support achievement of career aspirations.
• Improve technical knowledge through self-learning or training including mandatory CPE requirements.
• Knowledge sharing with Internal Audit colleagues and peers in the business.
• Develop/implement data analytics driven business-monitoring programmes to support the Internal Audit teams.
• Research & Development of data analytics tools and trends to bolster the team's knowledge
• Where applicable, attend conferences and training to grow the awareness and knowledge base around Analytics and/or Internal Audit.

Accountability:  Decision-making and Problem Solving

• Develop analytics for all areas of the audit process (risk assessment, controls testing and outcomes testing), as well as using analytics as a tool to support processes and procedures throughout the process.
• Update the Data Analytics Director and audit team with progress and observations
• Proactively take on additional tasks as requested by Vice Presidents / Directors / Managing Directors.
• Suggest practical ways of improving audit work through the use of analytics.

Role / Person Specification

Education and Experience Required

• B Degree (Commercial, Informatics, Statistics, Computer Science, Applied Mathematics)
• Higher Diploma/Certification in Data Analysis or Software Development
• Programming / software development experience
• Knowledge of data Visualisation/Dashboards tools
• (To name a few: Qlik, Tableau, PowerBI, R, Python)
• 5 years technical experience
• Relevant professional qualifications or certifications
• (To name a few: Statistics, Data Analysis, Data Mining, SAS Certification, DBMS, SQL, PERL, TERADATA, Data warehouse, R, Python, Machine Learning) (strongly preferred)
• Banking Experience
• Experience with advanced analytics
• (To name a few: applied machine learning, prescriptive analytics, using neural networks and decision trees, development and/or execution of software robots) (strongly preferred)
• Knowledge about new and emerging data analytics technologies (preferred)
• Practical financial services industry knowledge
• Experience in risk based auditing or risk/control activities (preferred)

Knowledge & Skills: 

• Extensive experience in data analytics (at least 5 years).
• Practical experience of development and execution of analytics programs to assess risk and related control environments as part of an internal or external audit role/function, or as part of a risk management function.
• Good database knowledge and understanding.
• Developing of Visualisation Dashboards.
• Programming / software development experience.
• Practical understanding of relevant regulatory environment.
• Proven track record of high performance in previous roles.
• Track record in influencing senior stakeholders.
• Leading teams responsible for delivering analytics/self-serve tools etc.
• Practical experience with - Data Analysis/Mining, SAS, R, Python, SQL, Server/Oracle/TERADATA/Other RDBMS.
• Strong practical knowledge of data mining, data analysis and visualization techniques.

Competencies:  

• Deciding and initiating action
• Learning and researching
• Entrepreneurial and commercial thinking
• Relating and networking
• Adapting and responding to change
• Persuading and influencing
• Creating and innovating
• Time management and ability to deliver on deadlines
• Proactive and energetic
• Forward thinking

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• In this role you will supervise the effective execution, processing and delivery of the BGI team’s responsibilities pertaining to the processing of transactions for external clients ensuring adherence to all applicable regulations, processes and procedures. Ensure delivery of a world class service to customers according to agreed service standards and the customer value proposition as well as collaborate with relevant stakeholders e.g Legal and Transactional Administration.

Job Description

Some of you key accountabilities will include;

• Taking ownership of BGI Products, responding to all client and internal stakeholder queries and driving the issuance of the requested Guarantee within the required turn-around times.
• Referring applications for Credit, Legal, Exchange Control, Alternate Foreign Correspondent bank and Special pricing if applicable.
• Performing checks to determine referrals required.
• Verifying and authorising all transactions processed by the team members to ensure that the required standards of BGIs are adhered to.
• Ensuring technical correctness of each client instruction for Local and Foreign Guarantees when processing, this includes: - Confirmation of completeness of client instructions - Perform quality check on BGI ensuring accuracy and completeness
• Maintaining a good understanding of all governance applicable to the BGI Centre (FICA, SOX, Exchange Control, Trade Sanctions Screening Policy, Money Laundering, UCP600, INCO terms 2000, International Standard Banking Practice, ICC official rules for interpretation of trade terms and Internal/External audits) by keeping abreast of current and future policies on the Absa Intranet.
• Complying with and ensure compliance to prescribed policies, processes and procedures to prevent any financial losses, when capturing transactions. This will include validation against mandates, waiver of commissions and International Standard Banking Practise Rules.
• Fully understanding and adhering to the product Customer Value Proposition (CVP), ensure delivery of a world class service to all customers.
• Ensuring adherence to standards for tracking of productivity and turn-around times by updating workflow consistently for all hand-overs and all other critical points in the process that are used to measure overall end to end turnaround time for processing of BGI products.
• Submit your application for this role if you have a Law degree and at least 3- 5 years experience of Local or Foreign Guarantees

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• Absa CIB Markets is currently looking for Senior Front Office Technical Analyst
• One of the key functions of the Senior Front Office Technical Analyst is to ensure that trading PnL is fully substantiated and explained by attributing the PnL into the greeks as well as understanding any new or edit pnl on trade day i.e. T0 and by comparing this to trader flash. This is a daily function across all products traded within Secondary Markets and Treasury (FX, MM, Interest Rate, Equity, Commodity, Credit and Structured Notes). Understanding of financial instruments is paramount.
• This role entail managing a team of analysts.
• The ideal candite should have at least 5 years experience in the relevant role.

Job Description

Key Accountabilities 

• The responsibilities are mainly around the production, substantiation, reporting (to Front Office) of PnL numbers at the end of the day.
• When required edit or perform trade amends on FO request.
• Owning or having oversight of all inputs into the process of generating accurate PnL numbers. These would include (amongst others)
  • market data
  • valuation models
  • trade to model mapping
  • trade to market data mapping
  • trade life cycle events (amendments, terminations, resets etc)
• Substantiate the PnL by understanding the trader’s strategy as well as the risk factors that drive the PnL.
• Take part in NAPA (New Product Approval) where all new products are presented and discussed. Ensure that Front Arena is ready to handle new business.
• Perform ad hoc tasks as and when needed by the business
• Resolving queries from Front Office, Product Control, Post Trade Services, Market Risk etc. around any aspect of the transactions management.
• Play a key role in designing, building and implementing a robust and well controlled process for the generation and reporting of PnL and attribution and accurate keeping of records. This will require you to work closely with Front Office, PCG and IT.
• Ensure that the trades are valued correctly in line with CSA agreements with various clients and counterparties. Develop and maintain the controls to monitor deviations and facilitate remediation where necessary.
• Develop, test and deploy new market data or the change in market data to the firm’s systems and keep the record of all pertinent information. 
• Develop / manage relations with key clients (Front Office, PC, Post Trade Services and Market Risk) 
• Lead and mentor members of the team in their career paths

Education and Experience Required

• Tertiary Education
• Quantitative (Fin Maths / Maths / Statistics / Comp Sc etc) or Accounting degree
• Postgraduate would be an advantage
• CFA / FRM would be an advantage.

Competencies: 

• Solid understanding of most / all asset classes (Equity, Commodity, Fixed Income, FX, Credit and MM) – this should include knowledge of how markets work and also how to value instruments traded in these asset classes. Candidate should also understand the risk factors that drive the PnL in above asset classes and be able to apply this in order to explain or substantiate the numbers to Front Office
• Ideally this knowledge would have been gained whilst working in a treasury or risk environment as opposed to just being of a theoretical nature
• Advanced computer literacy (Excel / Access / strong VBA a bonus)
• Good system skills (in-depth experience working with treasury or risk system)
• Multi tasking

Other Competencies:  (Maximum of 8 competencies)

• Appetite for change
• Self Confidence
• Ability to communicate effectively at all levels
• Ability to work under pressure
• Ability to coordinate activities across various departments
• Ability to work accurately and independently
• Ability to maintain and build good working relationships
• Team Player
• Ability to adapt to a changing working environment and changing deadlines
• Pro active approach to training and mentoring the more inexperienced members of the team.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• To plan, execute and manage audit assignments in accordance with the country and Group Audit plan and relevant policies, procedures and quality standards. The Audit Manager is responsible for the quality of the audit work performed and the efficiency and effectiveness of the audit team.

Job Description

• The Internal Audit Market Risk and Enterprise Risk VP role is responsible for assurance of Market Risk and Enterprise Risk which includes risk type strategy and framework, group-wide governance to effectively enable risk type appetite, aggregation of risk type profiles, oversight and challenge processes.
• Take ownership and initiative, to negotiate, influence and build consensus and successfully navigate audit delivery within timelines and quality criteria. Leading internal audit project teams, working closely with peer VPs, define audit scopes and oversee audit testing, including drafting internal audit findings and prepare draft reports for discussion with senior management. This includes a strong acumen regarding auditing methods and industry practices for Market and Enterprise Risk.
• The position is a technical Market Risk and Enterprise Risk specialist as well as SME role in Internal Audit and is required require to provide assurance on:
• Market Risk and Enterprise Risk Functions: The application and the effectiveness of the risk management practices, methodologies and systems which includes Stress Testing, Risk Appetite and Recovery Planning.
• Regulatory Framework: The provisions of the regulatory framework and in particular the bank’s system for identifying and measuring its regulatory capital and assessing the adequacy of its capital resources in relation to the bank’s market risk exposures and established minimum ratios as well as Pillar 3 disclosures.
• Support the Audit manager in the identification of risks to be tested by participating in planning sessions. Develop testing strategies for key controls within the business to adequately mitigate the risks. Manage the execution of Design Effectiveness Testing (DEA) and Operational Effectiveness Testing (OET) of the audit team in line with methodology requirements.
• Develop an in-depth knowledge of Absa and the various business areas and use the knowledge to assess risks and controls through identifying, assessing and documenting risks and controls within these processes. Engage proactively with Internal Audit colleagues during assignments and request technical assistance where required and based on knowledge of business areas, provide guidance to other auditors and peers by sharing best practice so that their work meets and sometimes exceeds quality standards.
• Develop and maintain relationships with key audit contacts on each audit by attending continuous stakeholder meetings. In addition, engage closely with stakeholders during assignments and encourage open discussion and interaction with business on the risks associated in their environment.

Minimum requirements:

• Quantitative degree
• Minimum 5 years experience
• Market Risk background

Education

Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)