Job Opportunities at Dentsu

Key responsibilities:

Analytics Management:

• Design, develop, and support web analytics instrumentation architecture.
• Regularly evaluate and update the analytics environment to ensure stability, flexibility, scalability, and futureproofing.
• Develop custom JavaScript for Google Tag Manager to create events and triggers.

Reporting and Visualization:

• Build and deliver standardized and custom reports for business stakeholders.
• Develop and manage dashboards, ensuring quality and accuracy through independent checks.
• Utilize BigQuery for advanced data analysis and integration with Google Analytics.
• Implement and manage data solutions within Azure to support marketing analytics.

Collaboration and Communication:

• Partner with analytics teams on measurement strategies for customized site experiences.
• Liaise with vendors and third-party representatives to maintain and develop relationships.
• Manage client relationships on medium-sized reporting and visualization projects, ensuring clear communication and detailed performance reporting.

Client Service

10%

• Managing media brand expectations.
• Day to day administration – meeting minutes, agendas and timing plans.
• Deadline and Project management
• Strategy guidance and input in order to drive the business objectives.
• Attending status /other meetings with media brands.
• Ensure monthly reporting and insights sessions take place and that the actionable outcomes are implemented by you and your team.
• Attend key client meetings.
• Uphold a positive working culture.
• Represent Dentsu Performance in a professional and positive manner with both internal and external stakeholders and in doing so reflects the values of the Dentsu.

Commercial and service ownership

10%

• Ensuring processes are in place with the rest of the team to deliver streamlined campaign performance and delivery.
• Scopes and estimates level of effort new projects with guidance from Directors and Head.

Experience:

• 3-5 Years: Mid

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Key Responsibilities

• Works on multiple, large or complex clients and develops overall strategy and goals for the Performance team
• Provides day to day implementation, optimisation and upload of client campaigns through direct input within Google Ads, Bing.
• Liaises with vendors and third-party reps to maintain and develop relationships and build knowledge of new features and betas
• Interprets performance reports to provide actionable insights and analysis to meet campaign objectives
• Provides accurate client communication that details performance and return on investment via campaign reporting and analysis
• Contributes towards overall Digital recommendations in line with Dentsu performance and client objectives
• Ensures best practice and innovation in all Paid Search activities
• Advise and share information on Dentsu Performance digital Capabilities, communications, and services with the wider organisation (media brands).
• Research solutions and make recommendations to all relevant teams regarding digital innovation
• Ensures best practice, consistency and innovation in all Performance activities
• Ensures the Performance offerings are aligned with clients' objectives and organisation
• Ensures knowledge-sharing across teams and engages in cross-channel strategic planning​
• Plans accounts and growth opportunities, working closely with the Media Brands
• Liaises with channel leaders to standardise work output across the Performance disciplines
• Daily updates of Budget Trackers

Client Service

• Day to Day management, relationship and financial health of the account needs to be managed.
• Managing media brand expectations.
• Day to day administration – meeting minutes, agendas and timing plans.
• Deadline and Project management
• Strategy guidance and input in order to drive the business objectives.
• Attending status /other meetings with media brands.
• Ensure monthly reporting and insights sessions take place and that the actionable outcomes are implemented by you and your team.
• Attend key client meetings
• Uphold a positive working culture.
• Represent Dentsu Performance in a professional and positive manner with both internal and external stakeholders and in doing so reflects the values of the Dentsu.

Commercial and service ownership

• Ensuring processes are in place with the rest of the team to deliver streamlined campaign performance and delivery
• Manage overspend and underspend – Track monthly across all clients
• Budget trackers to be updated on a daily basis

go to method of application »

Key responsibilities:

• Works on multiple, large or complex clients and develops overall strategy and goals for the Performance team
• Provides day to day implementation, optimisation and upload of client campaigns through direct input within Google Ads, Bing.
• Liaises with vendors and third-party reps to maintain and develop relationships and build knowledge of new features and betas
• Interprets performance reports to provide actionable insights and analysis to meet campaign objectives
• Provides accurate client communication that details performance and return on investment via campaign reporting and analysis
• Contributes towards overall Digital recommendations in line with Dentsu performance and client objectives
• Ensures best practice and innovation in all Paid Social activities
• Advise and share information on Dentsu Performance digital Capabilities, communications, and services with the wider organisation (media brands).
• Research solutions and make recommendations to all relevant teams regarding digital innovation
• Ensures best practice, consistency and innovation in all Performance activities
• Ensures the Performance offerings are aligned with clients' objectives and organisation
• Ensures knowledge-sharing across teams and engages in cross-channel strategic planning​
• Plans accounts and growth opportunities, working closely with the Media Brands
• Liaises with channel leaders to standardise work output across the Performance disciplines
• Daily updates of Budget Trackers

Client Service

• Day to Day management, relationship and financial health of the account needs to be managed.
• Managing media brand expectations.
• Day to day administration – meeting minutes, agendas and timing plans.
• Deadline and Project management
• Strategy guidance and input in order to drive the business objectives.
• Attending status /other meetings with media brands.
• Ensure monthly reporting and insights sessions take place and that the actionable outcomes are implemented by you and your team.
• Attend key client meetings
• Uphold a positive working culture.
• Represent Dentsu Performance in a professional and positive manner with both internal and external stakeholders and in doing so reflects the values of the Dentsu.

Commercial and service ownership

• Ensuring processes are in place with the rest of the team to deliver streamlined campaign performance and delivery
• Manage overspend and underspend – Track monthly across all clients
• Budget trackers to be updated on a daily basis

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Key responsibilities:

• Develop and implement strategic plans to achieve business unit goals and objectives.
• Lead and mentor a team of media professionals, fostering a collaborative and high-performance culture.
• Manage client relationships, ensuring satisfaction and retention through effective communication and service delivery.
• Oversee the development and execution of media campaigns, ensuring they meet client expectations and deliver measurable results.
• Monitor and analyze the performance of media campaigns, providing insights and recommendations for optimization.
• Collaborate with other departments to ensure integrated and cohesive media strategies.
• Drive new business development efforts, identifying and pursuing opportunities for growth.
• Manage the business unit’s budget, ensuring financial targets are met and resources are allocated efficiently.
• Stay updated on industry trends and innovations, incorporating best practices into the business unit’s operations.
• Report on the business unit’s performance to senior management, providing regular updates and strategic recommendations.

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Key responsibilities:

Strategy – existing clients

• Leverage data, insights, trends and brand knowledge to develop digital strategies, including but not limited to social media, websites, video, podcasts and email campaigns for assigned clients. Focus is largely on projects and to support provide to editors as and when required for always-on strategies (eg content planning)
• Work closely with creative leads and account directors to bring innovative ideas to the table, identifying synergies and strategic opportunities for existing clients
• Proactively look out for opportunities to improve the work and drive better results in a collaborative way
• Build trust with clients, earning respect and trust by bringing trends, ideas and innovation to strategic input

Strategy – new business

• Support Leadership and Creative teams on new business pitches as required.

Trends

• Research, source and introduce new digital trends to DENTSU CREATIVE, with a particular focus on formats, platforms and content channels.
• Create and distribute trend reports designed to educate and upskill staff and clients in their understanding of new platforms and techniques
• Build out relationships with platform representatives in South Africa

Reporting and Analytics

• Review reports for assigned accounts, work with editors to refine reports and identify and implement insights and recommendations, ensuring that content is conintually optimized
• Frequently review KPIs, ensuring that we meet, and exceed, objectives and show measurable ROI

Team management

• Manage junior strategists as required
• Develop your team’s skills and processes required to deliver on digital strategy
• Mentor group members, in addition to being able to help manage their projects on a day-to-day basis and motivate them to push their thinking
• Mentor and grow interns within DENSTU CREATIVE, ensuring their path to completing their internship is challenging and rewarding with the view to retaining the majority of the interns within the business.

GROWTH AND UPSKILLING

•  A skills development plan will be built in consultation between the Managing Director, Content Strategy Director, Digital Content Manager and Digital Strategist to capture training and/or coaching requirements.
• Where possible, exposure to the wider dentsu cross-agency business will be encouraged and facilitated.

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Key responsibilities:

Creative Conceptualization

• Develop innovative and engaging concepts for social media and digital campaigns that align with the brand’s voice, objectives, and audience.
• Collaborate with copywriters, strategists, and other creative team members to create cohesive campaign ideas.
• Stay updated on current trends in social media, digital design, and pop culture to keep ideas fresh and relevant.

Design & Execution

• Oversee the design and production of social media assets, including static posts, animated graphics, videos, and interactive content.
• Ensure all designs maintain consistency with brand guidelines while pushing creative boundaries.
• Create storyboards, wireframes, and prototypes for new social content formats.
• Create digital interfaces and design elements (responsive websites, mobile, email campaigns and social media).
• Research and prepare material in support of new design concepts and create working

Team Leadership

• Lead and mentor junior designers, providing constructive feedback and fostering their professional growth.
• Collaborate with other art directors and cross-functional teams, including copywriters, developers, and marketers to create cohesive campaign ideas

Strategic Planning

• Partner with social media strategists to develop campaigns that meet KPIs and client objectives.
• Analyze engagement metrics and user feedback to refine creative approaches and improve performance.

Client Interaction

• Present concepts, designs, and campaign ideas to clients, articulating the creative vision and strategic thinking behind them.
• Build strong relationships with clients by understanding their goals and delivering exceptional creative solutions.

Trend Analysis & Innovation

• Keep abreast of emerging technologies and platforms in the social media space.
• Experiment with new formats, styles, and tools to ensure content remains cutting-edge and competitive.

Project Management

• Manage multiple projects simultaneously, ensuring deadlines and quality standards are consistently met.
• Work closely with project managers to allocate resources and streamline workflows.

Required skills:

• University-level education in Graphic design or equivalent work experience.
• At least 5 years’ experience working in a design studio or creative agency.
• Previous involvement in the creation of desktop & mobile experiences.
• Excellent Adobe Creative Suite Photoshop and Illustrator skills.
• Ability to interpret and develop brand guidelines & design principles for online media.

Advantageous:

• Experience with Figma, Sketch and Invision applications
• Video editing and motion graphics knowledge with Adobe After Effects and Premiere Pro
• Presentation design within Keynote and Powerpoint
• Understanding of UI & UX best practices, taking a mobile-first approach.
• Front-end web experience and strong understanding of HTML5, CSS3 and Wordpress
• Good understanding of Responsive web design, Bootstrap and grid systems

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Key responsibilities:

Campaign Development & Execution

• Define and implement campaign vetting criteria, curate lookbooks with minimal oversight, and present foundational campaign ideas to clients.
• Develop targeted channel recommendations tailored to each client’s goals and audience.
• Conceptualize influencer-driven ideas grounded in insights, creative strategy, and data (audience demographics, cultural trends, etc.) to secure client buy-in.
• Brainstorm and create innovative ways to cut through digital noise, maximizing the impact of campaigns and engaging key bloggers and online influencers.
• Proactively optimize ongoing campaigns and forecast potential issues, communicating any concerns to the manager for swift resolution.
• Ensure all strategies are creative, effective, and measurable, with clearly defined KPIs.
• Take the lead in executing and managing influencer marketing campaigns from ideation to completion, ensuring quality and alignment with objectives.

Collaboration & Reporting

• Collaborate with internal stakeholders to define KPIs and build comprehensive reports, summarizing campaign performance and results.
• Develop and present campaign results with some oversight, highlighting key insights and recommendations for future campaigns.
• Identify and respond to emerging risks and opportunities, providing strategic guidance as needed.
• Contribute to the development of campaign-related award entries, including drafting scripts and content.

Creative & Content Strategy

• Oversee content quality across all stages, ensuring alignment with brand guidelines and campaign objectives.
• Provide constructive feedback on creative briefs, influencer content, and collaboration processes to enhance overall campaign performance.
• Identify potential opportunities for content creation and strategy expansion for clients, proactively suggesting ideas in collaboration with senior team members.

Content Review & Copy Editing Responsibilities

• Review influencer-generated content for accuracy, ensuring it is free from spelling, grammar, punctuation, and syntax errors.
• Ensure the content maintains the correct tone, voice, and structure as per the campaign brief, brand guidelines, and creative direction.
• Guarantee that all influencer content aligns with the campaign brief and meets the required standards for both text and creative submissions.
• Ensure all content is consistent with the brand’s guidelines and expectations outlined in the playbook.
• Provide copywriting support for various brands across multiple social channels, ensuring content resonates with the target audience.

Required Skills & Experience

• Proven experience in influencer marketing, content strategy, or a related field.
• Strong creative thinker with a data-driven approach to campaign development and optimization.
• In-depth understanding of social media channels and influencer networks.
• Ability to work collaboratively with internal teams and external clients.
• Strong copywriting, editing, and content review skills, with attention to detail.
• Excellent communication and presentation skills, with the ability to sell creative ideas to clients.
• Ability to manage multiple campaigns and priorities simultaneously in a fast-paced environment.

Preferred Skills

• Experience with influencer marketing tools and platforms.
• Familiarity with digital analytics and campaign reporting.
• Knowledge of emerging trends in social media and digital marketing.

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Key responsibilities:

• Maintains the efforts of a creative agency to ensure projects are completed on time, within budget and according to client directions.
• Co-ordinating campaigns from initial stages through to delivery
• Ensuring the stages of the project are met according to client and creative brief, budget, resource and deadline deliverables
• Monitoring current traffic processes and inputting ideas on how to improve current practices where required
• Analysing campaigns and ensuring details debriefs and reports occur
• Managing campaign resources and updating key stakeholders on requirements and supply
• Working across multiple projects and ensuring all parties are informed of progress and problems
• Building effective relationships with key departments and clients
• Hold employee meetings to track progress on advertising campaigns, discuss placement of ads, set deadlines, and ensure projects are on the right track.
• Handle issues as they arise to keep projects on schedule and always ensure clear communication.
• Daily management of projects and account handling
• Reporting on project status, workloads and accounts
• Providing timely communication between relevant departments including digital, accounts and creative
• Managing daily schedules
• Overseeing project resources and assisting with the management of freelance requirements and bookings
• Holding regular production meetings and status updates
• Generate progress reports and meet with account executives to keep them informed about current marketing campaigns.
• Reviewing of budgets ensuring accurate spend reports, maintenance and limitations. and set spending limits for projects. Maintain records of employee work hours and hours spent on each project- Chase
• Manage and maintain Chase reports for all staff within the business including the management of the CCO scheduling.
• Schedule and traffic work into studio, from small tasks to large workflows across digital, BTL and ATL.
• Facilitate creative workflow planning with Projects Managers, Account Managers and Department Heads
• Plan and facilitate scrums/ stand ups

Key Areas of Expertise

• Project Management (Agile, Scrum, Trello, Monday.com)
• Campaign Management
• Problem solving
• Proven project management experience
• Solid knowledge of social media advertising platforms
• Resourcing experience with high volume traffic projects
• Client facing experience
• Skilled at working under pressure

Experience:

• Minimum 2 years’ experience within an agency role
• Experience within a studio working on a large accounts
• Understanding of advertising and the creative process
• Digital knowledge and/or experience
• Good computer skills essential
• Scheduling of large teams and projects essential

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Key responsibilities:

• 3-4 years working as a community manager in a content marketing or agency environment
• Understanding and experience working with social media tools (e.g. Brandwatch, Sprout Social, etc.)
• Well-versed in competitor tracking
• Experience in monitoring consumer sentiment
• Demonstrable experience in facilitating conversations for a brand
• Strong copywriting skills
• Social media content production skills (e.g. short-form video, stories clips)
• Comfortable in reviewing and interpreting data with an ability to compile community management reports
• A ‘people-person’ with a great customer service skillset.
• Good listener, empathy and adaptability.
• Ability to problem-solve when dealing with high pressure situations.

Community management

• Writing social media content plans and copy that captures the brand tone and personality.
• Scheduling and publishing social media content using relevant tools and native platforms
• Grow a fan base for through effective application of brand positioning.
• Coordinate with relevant teams to leverage activity and ensure brand consistency.
• Build consumer trust by developing engaging and meaningful interactions with the community to build an online relationship with them.
• Always-on monitoring of the brand and its competitors’ social media platforms.
• Daily monitoring of brand conversations on our social platforms ensuring timely responses to queries.
• Moderate conversations within the community.
• Support in social media crisis management.
• Maintain a view of what is trending on social media including hashtags and creative ideas – sometimes involving participation.
• Respond to requests and facilitate/escalate responses with the client.
• Assess competitor performance to extract insights on organic and paid content.
• Daily, weekly and monthly reports that provides an overview of content performance and insights (engagement, page growth sentiment, competitor activity).
• Interest and experience in food content would be a distinct advantage

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Key responsibilities:

• Lead the team in managing strategic planning and creative relating to all communication disciplines in an integrated fashion, being a central voice with partner agencies
• Driving and contributing towards the long-term business strategy of the agency on specific client portfolio
• Set key account plan for the portfolio and actively drive this as added value to the client
• Develop and maintain harmonious working relationships both internally and with the client
• Growth of revenue and the ability to unearth new revenue streams
• Management of monthly retainer hours
• Lead the resolution of issues from day-to-day to big picture challenges
• Ability to lead meetings and deliver presentations to a large audience
• Manage, guide and support an Account Manager on the portfolio

Person Specification

• A strong personality to manage the client, agency partners, internal partners, and the brand’s bigger picture
• Experience running of the largest FMCG accounts
• A strategic thinker, ensuring integration
• Calm, composed, mature, graceful yet firm
• Agile and flexible
• The ability to challenge briefs when necessary
• Strong attention to detail
• Ability to work in a team
• Operationally strong and has the ability at a senior level to run projects and oversee projects end to end.
• Excellent client relationship management skills
• Very strong commercial understanding and management
• Good conflict resolutions skills to be applied both internally and externally
• Excellent planning ability and organisational skills
• Understand the importance of getting ahead of the curve and solving problems before they become an issue that requires escalation
• Someone who is proactive and takes initiative
• A keen interest in the category / industry of your brand

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Key responsibilities:

• Works and implements on multiple, large or complex clients and develops overall programmatic strategy recommendations
• Creates Programmatic strategic and tactical plans with a focus on driving brand awareness through to conversion based objectives
• Troubleshoots campaigns set up, tag management, brand safety set up, performance and pace fluctuations
• Applies daily campaign pacing adjustments to deliver campaign budgets and performance
• Builds/Delivers end of campaign evaluations in which campaign performance data is translated into key learnings for the agency and/or the client.
• The trader can select the right KPI's and trends / insights for this campaign-end evaluation and can distil next steps for future campaigns
• Maintains an in-depth knowledge of the Programmatic ecosystem, keeping up to date with new ad technology functionality and understanding the potential opportunities presented by specific technology
• Works directly with the internal digital team to ensure all tracking is in place and mapping correctly and continuously monitor campaigns to ensure everything is serving correctly
• Provides the 'technical expertise' needed to communicate with the client and explain campaign progress / address any blocking issues
• Responsible for the operational success of accounts, ensuring deliverables are met on time and on budget
• Plans account and growth opportunities, working closely with the team and media brands  
• Builds campaign proposals including a set of tactics matching with the overall goal of the advertiser
• Exports data from the ad server interface and combines it in a correct way with DSP data points if needed
• Maintains an in-depth knowledge of the Programmatic ecosystem, keeping up to date with new ad technology functionality and understanding the potential opportunities presented by specific technology
• Ensures both yourself and the team are skilled up across programmatic platforms
• Working closely with the Senior Management Team to share improvement ideas, feedback on team & present results.
• Troubleshoots campaigns set up, tag management, brand safety set up, performance and pace fluctuations
• Manages budget pacing

Client Service

• Managing media brand expectations
• Deadline and Project management
• Strategy guidance and input in order to drive the business objectives.
• Responsible for the quality of work.
• Attend key client and media brand meetings
• Support and drive the teams in the development of key client growth strategies in line with broader business objectives, driving output and agency collaboration