Job Opportunities at Hollywoodbets

You bring:

• 6 months within the Gaming or Betting industry.

A Bonus To Have:

• Relevant Diploma, Degree or NQF 4 Learnership.
• Valid driver’s license.
• 1-2 Years leadership experience

What You Will Do For The Brand:

Branch growth

• To ensure achievement of targets within your areas in accordance with Branch budgets.
• Drive business results by creating an open dialog with your guests to educate them on all your Branch products.
• Ensure betting boards are updated timeously.
• Updating of memos, card changes, results and scratchings which occur throughout the day.
• Be knowledgeable on all game rules, odd and pay-outs.
• Team member must be knowledgeable of confirmation limits and to ensure to call the BSC department before laying a bet over the limit.
• Taking customer bets where applicable (A requirement in express Branches).

Cash administration

• Cash management within the Branch according to defined processes and procedures and minimize risks, theft, and fraud.
• Educate team members on all FICA Compliance.
• Ensure daily banking schedules are submitted to the Branch Manager and Senior Team Leader.
• Ensure adherence to credit card administration and EFT policies where applicable.
• Ensure team member are issued with correct floats at the end of their shift.
• Interim checks must be done within the course of the day with Team Leader on duty.
• Ensure to reconcile by end of shift to the balance which is reflected on the LPM, Admin and HIS report.
• Recovery process must be managed in line with processes and procedures.
• The correct process must be followed with lost ticket claims.
• Ensure the ticket number is received from the Helpline when processing the claim.
• Record the guest’s details and ID number to validate payment after 90 days.

Branch reporting

• Ensure that daily newsflashes provide a high-level overview of the operations for the day.
• Manage Branch stock control to ensure that there is sufficient supply (although not over and under).
• Ensure that a stock taking is done weekly and account for stock shortages.
• Team Leaders must send an email notifying the Branch Manager, Senior Team Leader, and Cash Management Department of the shortage.

Security management

• Be aware of your surroundings when opening and closing the Branch.
• Ensure all security factors are adhered to when banking is conducted.
• Be aware where all panic buttons are placed within your Branch.
• Ensure all camera’s inside and outside the Branch are all in working order.
• Manage all security aspects in the Branch.
• The cashing up process must be conducted with the Branch doors closed with security monitoring the area.

Branch appearance

• Ensure that the Branch is always neat and tidy according to Hollywood standards.
• Ensure that that facilities are well maintained and in good working condition.
• Comply with all procedures to prevent losses to the organisation, advising your Branch/Senior Team Leader promptly of any problems and malfunction with the terminals, equipment, and resources (e.g. TV display of results, Off-line).

Compliance

• Compliance and adherence to company's internal control policy.
• Ensure compliance with company, legislative and legal requirements.
• More specifically, ensure compliance with Gambling Board requirements.
• Compliance to the code of ethics and escalate fraudulent activities.
• Ensure that there is a registered FICA officer on site at all times during operating hours and compliance posters are displayed.
• Ensure a manager with a license must always be on duty before a shift begins to ensure service is provided to guests.
• Ensure all team members are dressed in their correct Hollywood uniform when on duty.
• Credit bets are not allowed to be taken by any team member.
• Team members on duty are not allowed to take personal bets within the Branch.
• Team members are not allowed to be behind the terminal counters when off duty.
• Team members on duty are not allowed to utilize the Limited pay-out machine.

Communication

• Ensure all operational communication within the Branch is circulated to all team members.
• Ensure team members are aware of key business campaigns, business updates and marketing campaigns.
• Ensure that the correct lines of communication is followed at all times and that timeous feedback is provided to support office when information is requested.

People management

• Manage team member rosters and schedules and ensure the Branch is adequately staffed taking into account busy periods, events, and operational requirements.
• Ensure staff attendance and behaviour is manage with the guidance from Branch Manage and Senior Team Leader.
• Ensure all new take recruitment documentation is submitted timeously to the Human Resources department.

Guest service

• Ensure to provide good guest service by being friendly, helpful, polite, and courteous at all times.
• Pro-actively address guest complaints and ensure guest feedback is positive.
• Build strong relationships with regular guests.
• Create a guest centric culture within the Branch and drive the philosophy of “service with a smile” at all times.

Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to the team.
• If the branch has LPMs, responsible for management thereof.
• If the branch has F&B facilities/RD facilities/support office teams/training facilities, ensure a close working relationship with these divisions.

What You’ll Bring To The Team

• Good communication and interpersonal skills.
• Excellent planning, organizational and time management skills.
• Strong attention to detail.
• High ethical standards and must be reliable at all times.
• Impressive people management and reporting skills.
• Impressive planning, organizational and time management.
• Good knowledge of Marketing Management and impressive presentation and facilitation.
• Excellent knowledge of operating systems, Mobile TUV, Betting.
• Demonstrates exceptional attention to detail.
• Strong People Management skills and problem-solving.
• Good report writing skills (verbal and written).
   

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You bring:

• Completed bachelor’s degree, majoring in Auditing
• 1 - 3 years of experience in Accounting/Internal Auditing
• Computer Literacy
• Flexibility to travel

 A bonus to have:

• 1 – 2 years administration experience

What you'll do for the brand:

• Financial Metrics/ Operational Duties
• Prepare and complete the Internal Control
• Complete initial risk assessment and rating of
• Complete walk
• Execute test of
• Document the outcome of test of controls and relevant
• Assess the effectiveness of controls and rate the residual risk
• Identify gaps in process and related
• Formulate recommendations/improvement areas were
• Address review queries timeously and
• Complete audit tasks and projects as allocated by the Managers within the set timeframes and
• Apply sampling on the methodology as agreed with the Senior Internal Auditor/
• Extrapolate errors identified in testing against the population as
• Take ownership and accountability for allocated internal
• Thoroughly and timely review findings and other investigative leads that potentially identify suspicious activity.
• Ensure that auditable transactions, processes, activities, and control systems are compliant with legislation, business policies, and procedures and the Internal Control Framework.
• Collaborate with team members across multiple divisions and
• Submit a daily report detailing aspects of work
• Attends to adhoc tasks and projects as allocated from time to time by the manager
• People
• Adhere to the principles of an ethical, honest, transparent, fair work
• Performance must be tracked by yourself, and the onus is placed on you to set-up performance review meetings with manager.
• Communicate in a professional manner
• Compliance, Rish and Quality
• Compliance with relevant laws, regulations, and affiliated professional
• Compliance with Risk Management
• Intense focus on quality with regards to communication, capturing, documentation
• Ensure logical saving of all work, templates, monthly and yearly such that each year’s financial records can stand on its own when enquiries/ investigations/audits take place.
• Produce high quality, neat, logical, succinct, easy to follow, easy to understand, formula linked work/templates/workbooks/financial models/recons/audits - of which is substantiated by facts with no numbers in the formulas.
• Ensure the above (final version) and other documents are chronologically saved/backed
• Summarize the detailed daily findings on the designated software or relevant workbook and submit a daily report to the Senior and Group Internal Audit Manager.
• Report suspicious behavior and fraud findings
• Promote declaration of all ·
• Promote non acceptance of Instances to be reported immediately.
• Promote declaration all conflicts of interest
• Promote a culture of confidentiality within the business with regards to the protection of personal
• Promote the Code of Ethics (Integrity, Objectivity, Confidentiality and Competence).
• Ensure all personal information of employees, customers and suppliers and other stakeholders is not shared and is maintained in a secure environment.
• Stay abreast with changes in the relevant industry and changes to relevant Acts/Regulations.
• Growth and new market/products
• Ensure that measures are put in place and steps are taken to achieve short term, medium-term, long-term goals of the broader group.
• Assist with company projects or lead company projects as allocated from time to

What you'll bring to the team:

• Strong communication skills
• Interactive and engaging presentation style
• Ability to facilitate workshops
• High energy level
• Strong sense of personal accountability
• Good sense of customer orientation and service excellence
• Coaching skills
• Training experience
• Strong analytical abilities

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You Bring:

• Valid Driver's License.
• Diploma / Degree in Marketing or Business Management.
• 1-2 Years Administrative Management.
• 1-2 Years Operations Admin or Support.
• 0-1 Years Financial Admin Knowledge.

 What You'll Bring to the Team: 

• Work under pressure and in a fast-paced growing environment.
• Will be required to travel from time to time.
• Will be required to work afterhours or weekends based on various project deadlines.
• Good communication and Interpersonal skills.
• Impressive planning, organizational and time management skills.
• Good business acumen and high ethical work standards.
• Ability to multitask and show initiative at all times.
• Ability to work under pressure and still produce good quality results timeously.

What You'll Do for the Brand: 

• Undertaking daily administrative tasks to ensure the functionality and coordination of the Brand Marketing department’s activities.
• Update Brand Marketing spreadsheets, databases, and inventories with statistical, financial, and non-financial information.
• Prepare and deliver promotional presentations.
• Assist in the organizing of promotional events and traditional or digital campaigns and attend them to facilitate their success.
• Supporting Senior Marketing Team in organizing various projects.
• Ordering of marketing materials, stock takes and replenishment of stock.
• Assist, support, and advise Regions on all aspects of Brand Marketing.
• Providing support for Marketing events and exhibitions.
• Updating competitor database.
• Branding roll out (containers, taxi ranks, billboards, radio, newspaper etc.)
• Consulting and collaborating with retail marketing, social media, digital marketing Teams on Brand campaigns.
• Drive promotions and events around company brand ambassadors.
• Assisting where possible with projects.
• Competitor Analysis.
• Monitoring social pages on all platforms and ensuring content is always given to social teams.
• Reporting on all activities.
• Creating brochures, flyers, advertisements, catalogues, or other printed materials used in marketing campaigns.
• Researching target markets to identify customer preferences.
• Monitoring brand awareness through surveys
   

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You Bring:

• 3 Years’ experience in a Food and Beverage environment
• Valid driver’s license

A Bonus To Have:

• Events Management experience
• Relevant Diploma/Degree

What You’ll Do For The Brand:

• Provide an advisory service to clientele on event requirements.
• Coordinate from conception to completion the details of events such as golf days, conferences, road shows, airport promotions, Kingsmead promotions, July parties, selected charity events, F&B events and as well as any other ad-hoc events as required by the Company.
• Compile and present project plan as per client specifications.
• Use information on events brief to coordinate food and beverage services for scheduled events.
• Hire, train, and manage the team members as scheduled for the events.
• Supervise team members during all aspects of catered events to ensure high quality service standards
• and presentations are met.
• Ensure adherence by all team members to event procedures and SOP’s.
• Obtain quotes, set up budgets and adjust when necessary, obtain final approval by Catering Events Manager.
• Formulate menus, research and develop recipes as per client/event requirements.
• Ensure accurate record keeping for the event.
• Deal with a high level of incoming enquiries from various sources (social media, telephonic, email, etc.)
• Ensure smooth running with the various departments to achieve objectives.
• Arrange and coordinate briefing sessions for upcoming events.
• Drive attendance to the event.
• Prepare all events in advance and maintain an annual events calendar.
• Define the company brand through all events and keep consistency with excellence at the forefront.
• Ensure all team members involved are adequately prepared for the event.
• Ensure set up and coordination of the event runs smoothly.
• Control the quality, breakdowns and stock levels of the company branding.
• Available to work flexible hours due to events happening after hours and on weekends.
• Available to travel nationally.
• Maintain a high level of energy for all events
• Able to coordinate multiple projects / events at one time
• Identify suitable speakers, DJ’s and entertainers
• Any ad-hoc tasks as may be required from time to time.
• Full accountability of cash management of various sites and banking of cash.
• Maintain and proactively seek ways to improve budgets with respect to team hours, food and beverage costs and overall expenses.
• Assess and maintain all equipment and branding for events team and report on damage and maintenance requirements timeously.
• On a monthly basis complete an asset register on equipment and branding stock levels.

What You’ll Bring To The Team:

• Good communication skills
• Demonstrate immaculate presentation skills
• Strong attention to detail
• Excellent time management
• Ability to meet deadlines.