Job Opportunities at Kaelo

Job Description

• The Billing Specialist is required to provide support in respect of end-to-end billing processes. They are responsible for the reconciliation and maintenance all Debtor accounts, ensuring accurate billing and 100% collection. Attending to and resolving all internal and external queries.

KEY OUTCOMES (not limited to) Level 4 and 5 process elements

Bill Clients:

• Invoice corporate clients for services offered ensuring they are billed correctly and in accordance with predefined quality assurance processes and standards
• Assist with the preparation of broker commission statements and the distribution thereof
• Follow up on outstanding payments in a professional manner

Manage Payments Received:

• Allocate all payments received on the Bank statement to the correct client accounts

Reconcile Membership:

• Reconcile billing invoice and client payment schedule
• Reconcile monthly staff lists from corporate clients
• Reconcile and allocation of monthly payments
• Control the staff billing function in respect of activations, deactivations, billing, collections, queries and services

Manage Queries:

• To ensure that all billing queries are attended to timeously and accurately
• Respond to escalated queries

Manage Reporting:

• Generate and prepare monthly reports
• Run corporate and broker reports

Continuously Improve:

• Continually contribute to existing processes and procedures to enhance effectiveness, efficiency and performance cost control
• Identify problems relating to system errors and escalate to relevant department

Qualifications
SPECIAL REQUIREMENTS

• Accuracy and attention to detail
• Operate with integrity (high ethics)
• Customer centricity
• Ability to take initiative and work both in isolation and be a team player

PERSON DETAILS: WORK EXPERIENCE

REQUIRED

• Credit control and Billing experience
• Reconciliation experience

PREFERRED

• EDUCATION: QUALIFICATIONS: ACCREDITATIONS WITH PROFESSIONAL BODY

REQUIRED

• Matric

PREFERRED

• Health Insurance Industry

TECHNICAL SKILLS OR KNOWLEDGE

REQUIRED

• Computer literate
• Microsoft Access
• Mathematical competence
• Analytical

PREFERRED

Additional Information
Personal Attributes 

• Accountability
• Action Orientated
• Collaborative 
• Communication Skills 
• Simple Writing Skills 
• Manages Complexity
• Problem Solving Skills 
• Creative Thinking
• Decision Making SKills 
• Efficient and Effective Mindset
• Financial Acumen
• Planning and Organisation 
• Resilient and adaptive 
• Resourcesful
• Signancance and values orientated 

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Job Description

• We are looking for an experienced Data Engineer to join our Data Team. As a data engineer you will work with large complex data feeding from several source systems into a Centrally managed Data Warehouse.  You will be required to extract data, design reports, automate reports, manage data projects, monitor and control data in our Data Warehouse.
• We require a highly capable specialist who is organised, able to thrive under pressure and is comfortable engaging with both business stakeholders and technical teams.

The Role

• The Data Engineer provides a range of relevant and practical data, analytical and reporting solutions and results to business & key-stakeholders, by sourcing, structuring, visualising and automating data into usable business reports and data assets. The Data Engineer is a key member within the Kaelo Reporting Team, who is fundamental in helping business in understanding data, and in general supporting Kaelo with insights and tools to improve all aspects of their operations and strategy.

Some of your responsibilities will include:

• Write scripts and procedures to automate data jobs, extracts and feeds to ensure a move towards more real-time and self-service reports and less manual report production.
• Use reporting visualisation tools such as Microsoft Power BI or QlikView to build.dashboards and reports that effectively presents and visualises data.
• Acquire datasets that align with business needs.
• Analyse source data systems and other unstructured data sources to understand and improve data availability and data quality.
• Develop business rules to transform data into useful, actionable information.
• Monitor and maintain Production Data Warehouse.
• Collaborate with management to understand company objectives.
• Create new data validation methods and data analysis tools.
• Ensure compliance with data governance and security policies.
• Gather, clarify, interpret and document reporting requirements from business.
• Transform, merge and enrich data from various sources to make it usable and more valuable to the business.
• Mine, analyse and construct manual ad-hoc or prototype reports that help business understand key insights, and/or identify new reports for automation and dashboarding.
• Improve data and information processes and databases where opportunities arise.

Qualifications

Education

• Batchelors Degree in Computer, information science or Data Sciences (preferred).     
• Advantageous- Qualifications in:
• SSIS.
• Data Warehouse.
• SQL.
• Power BI.
• Microsoft Office (Advanced Excel).
• VBA (optional) and/or Python.
• Data analysis, reporting or dashboarding tools.
• Trending, reporting, visualisation, or other data techniques.
• Enterprise architecture models or methods.
• Software development.

Work experience:

• 4-5 years working experience in an analytical, reporting or data warehouse team, ideally within the Healthcare or Medical Sector. 
• Practical work experience with trending and presenting data.
• Strong working knowledge of all major database technologies.
• Experience creating business requirement and functional requirement documents.
• Practical work experience on systems development projects and business improvement initiatives.
• Practical experience working on inter-departmental system analysis activities and deliverables.
• Demonstrable business analysis skills, such as business process mapping, systems and data analysis, process modelling and the production of high-quality written documentation.
• Proven experience of working collaboratively with stakeholders.
• Experience with requirements workshops, project documentation and specs, and engaging with other technical teams.

Technical Skills:

• SSIS (Intermediary) (essential).
• Data analysis (power BI, SQL preferred) (essential).
• MS Office with advanced Excel (essential).
• Data warehouse administration.
• VBA – advanced excel or python.
• Project management tools – Jira, Slack, Fresh, MS Project.
• Excellent technical writing skills.
• Process design and optimisation skills (Visio skills a bonus).
• Main frame systems experience such as MIP.

Soft Skills

• Strong stakeholder engagement and management skills.
• Strong leadership and interpersonal skills.
• Ability to understand and engage with technical and business teams on highly complex projects.
• Ability to communicates effectively with business, internal and stakeholders (at all levels of the organisation up to CEO/CFO level).
• Act as the medium which bridges business and IT – communicates technical issues in simple terms to a non-technical audience and communicates business analysis concepts and related matters to a broad range of technical and non-technical colleagues.
• An aptitude for attention to detail and the ability to control and manage a multitude of tasks in parallel.

Personal Attributes and Skills

• Hard worker.
• Self-starter - drive to succeed.
• Values driven.
• Attention to detail.
• Team Player.
• Strong Communicator.
• Accountability.
• Strong communicator.
• Willingness to learn.

Additional Information

• Action orientated
• Collaborative
• Communication
• Business writing skills
• Manages complexity
• Problem solving skills
• Encourages engagement
• Efficient and Effective mind-set
• Planning and organisation
• Resilient and adaptive
• Self-development
• Systems thinking and connecting ability
• Purpose driven