Job Opportunities at Nedbank

Job Purpose

• To get results through a complete function (functional synergy), provide competitive advantage for the business, build flexibility and effectiveness of the process function, build functional state-of-the-art-results and credibility and understanding and value all sub-functions. To engage the future through functional best practice strategy and getting "tomorrow's results" through addressing "issues" today within the CIB Business Unit.

Job Responsibilities

• Deliver and improve client service year on year by conducting quarterly client indicator performance reviews.
• Build, manage and maintain sustainable internal and external stakeholder relationships.
• Build trust and respect in working relationships with manager, direct reports, peers and other managers with the ability to influence above and below.
• Enable achievement of functional and Business Unit objectives.
• Deliver promised function business and project plan objectives.
• Drive continuous, optimized improvement in the interest of the bank.
• Ensure decisions are made in the best interest of the business, not just the function and the quality of services are above the industry norm.
• Ensure compliance of function to governance and regulatory requirements.
• Ensure synergy and value add to business by coordinating and integrating various department activities and minimizing risk.
• Create a culture of entrepreneurship.
• Ensure alignment and achievement of strategy and create a competitive advantage by translating the Nedbank and Business Unit strategy into a customized Divisional strategy.
• Develop and introduce a people strategy that will create a culture that drives the Cluster and Nedbank's vision and values.
• Build a high-performance team.

Essential Qualifications

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Honours Degree or equivalent

Minimum Experience Level

• 4-8 years Process / Business Analysis / Project Management
• 10-15 years Business Management

Technical / Professional Knowledge

• Budgeting
• Client service management
• Communication Strategies
• Diversity management
• Governance, Risk and Controls
• Organisational behaviour theory
• Relevant regulatory knowledge
• Strategic planning
• Management information and reporting principles, tools and mechanisms
• Project Management

Behavioural Competencies

• Operational Decision Making
• Cultivating Networks and Partnerships
• Driving Execution
• Business Savvy
• Customer Focus
• Building Talent
• Establishing Strategic Direction

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Job Purpose

• To create and compile management and strategic plans and reporting; that aligns to the strategic intent; through qualitative and quantitative research and analysis; and synthesis of insights into recommendations that enable sound business decisions; as per Nedbank business strategy.

Job Responsibilities

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g., staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Produce targeted reports/presentations that summarise findings and recommendations in order to inform senior management decision-making by collecting and analyzing data timeously.
• Solve customer needs and drive the strategy for the business by analyzing and interpreting data on strategic issues and business-related challenges faced by Nedbank.
• Research and analyze queries by consulting with different stakeholders across Nedbank to deliver timeous and accurate resolutions.
• Identify various stakeholder requirements and collaborate across divisions in order to achieve common purpose.
• Assist in the creation; maintenance and coordination of team effectiveness and disciplines through collaboration with stakeholders to enhance the actions and appropriateness of execution.
• Respond timeously and professionally to a variety of adhoc business requests that have an impact across the division and organization.
• Minimize risk and enhance customer satisfaction by developing embedded reporting processes and ensuring they are aligned with Nedbank standards.
• Obtain Nedbank goals and objectives and deliver within the budget by driving processes to continuously improve internal customer satisfaction within the organization.
• Report and present effectively the key findings in an appropriate way to the audience for them to execute decisions according to regulations and legislation.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g., operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Master in Business Administration
• Advanced Diplomas/ National Degree

Minimum Experience Level

• 3-5 years' experience in Data / Statistical Analysis and Project Management in a Financial environment or experience in Commercial Card Issuing business (frontline or support level)

Technical / Professional Knowledge

• Banking procedures
• Business principles
• Business terms and definitions
• Business writing
• Communication Strategies
• Data analysis
• Industry trends
• Microsoft Office
• Principles of financial management
• Principles of project management
• Relevant software and systems knowledge
• Research methodology
• Decision-making process
• Cluster Specific Operational Knowledge
• Business Acumen
• Governance, risk and controls
• Regulatory knowledge
• Banking knowledge

Behavioural Competencies

• Applied Learning
• Communication
• Collaborating
• Work Standards
• Managing Work
• Technical/Professional Knowledge and Skills

go to method of application »

Job Purpose

• To create and compile management and strategic plans and reporting; that aligns to the strategic intent; through qualitative and quantitative research and analysis; and synthesis ofinsights into recommendations that enable sound business decisions; as per Nedbank business strategy.

Job Responsibilities

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g., staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Produce targeted reports/presentations that summarise findings and recommendations in order to inform senior management decision-making by collecting and analyzing data timeously.
• Solve customer needs and drive the strategy for the business by analyzing and interpreting data on strategic issues and business related challenges faced by Nedbank.
• Research and analyze queries by consulting with different stakeholders across Nedbank to deliver timeous and accurate resolutions.
• Identify various stakeholder requirements and collaborate across divisions in order to achieve common purpose.
• Assist in the creation; maintenance and coordination of team effectiveness and disciplines through collaboration with stakeholders to enhance the actions and appropriateness of execution.
• Respond timeously and professionally to a variety of adhoc business requests that have an impact across the division and organization.
• Minimize risk and enhance customer satisfaction by developing embedded reporting processes and ensuring they are aligned with Nedbank standards.
• Obtain Nedbank goals and objectives and deliver within the budget by driving processes to continuously improve internal customer satisfaction within the organization.
• Report and present effectively the key findings in an appropriate way to the audience for them to execute decisions according to regulations and legislation.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g., operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Master's in Business Administration
• Advanced Diplomas/National Degree

Minimum Experience Level

• 3-5 years' experience in Data / Statistical Analysis and Project Management in a Financial environment or experience in Card Acceptance business strategy
• Experience in Tender Process Management

Technical / Professional Knowledge

• Banking procedures
• Business principles
• Business terms and definitions
• Business writing
• Communication Strategies
• Data analysis
• Industry trends
• Microsoft Office
• Principles of financial management
• Principles of project management
• Relevant software and systems knowledge
• Research methodology
• Decision-making process
• Cluster Specific Operational Knowledge
• Business Acumen
• Governance, risk and controls
• Regulatory knowledge
• Banking knowledge

Behavioural Competencies

• Applied Learning
• Communication
• Collaborating
• Work Standards
• Managing Work
• Technical/Professional Knowledge and Skills

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Job Purpose

• To manage and lead a team of professionals in providing Digital assurance to the Nedbank Chief Internal Auditor (CIA); on the quality assurance and continuous improvement framework for Group Internal Audit (GIA); to contribute towards business success by directing the smooth operation of the Digital Assurance Function and ensuring optimum performance of this internal audit function in line with the overall Nedbank business strategy and relevant strategic imperatives

Job Responsibilities

• Provide broad overall direction for the Digital Assurance design, management, operations support and business shift functions and ensure that there is an agreed design philosophy that can be justified against global leading practices. 
• Take overall accountability for the financial and operational performance of the Digital Assurance function and ensure that there is an agreed management and support philosophy that can be justified against global leading practices. 
• Participates in the development of the organisational vision and strategic objectives and ensures that these are cascaded and aligned within the business; and that appropriate organisational structures, budgets and other resources are available to achieve the strategic objectives.
• Establishes and ensures maintenance of effective action orientated performance management systems and processes within the Business and facilitates effective cross Divisional partnerships.
• Oversee and manage the standards and governance aspects related to Digital Assurance, Digital Assurance design, management, operations support and business shift functions.
• Enable and support the research of global leading Digital Assurance design, management, operations support and business shift functions and facilitate the integration of these practices into the business design environment and Digital Assurance.
• Empower and back up the Digital Assurance teams and promote the agreed design philosophies at all levels.
• Sets direction for and facilitates the development of dynamic strategies and strategic imperatives for the Digital Assurance function.
• Analyse the integrated performance of the business and provide integrated and pro active reports to all required stakeholders;
• Ensure that adequate risk management practices are applied at all levels of the business.
• Provide pro-active governance support upwards and across the various GIA business entities.
• Drive innovation and ensure learning from mistakes.
• Seek and motivate support from all levels for appropriate innovations.
• Manage expectations and moderate the speed of change and innovation to support the broader business requirements. 
• Assess and understand business systems, processes, tools, methodologies and templates, within audit scope to gain efficiencies in current audit processes and reporting (i.e. Robotics, AI, Machine Learning etc);
• Identify and assess the design adequacy and operational effectiveness of controls within audit scope.
• Be commercially minded and understand the broader business strategy in auditing approach.
• Act as an trusted business advisor through providing Digital assurance insights in line with audit methodology.
• Maintain stakeholder relationships through regular scheduled engagements.
• Build sound professional relationships through addressing client concerns.
• Maintain an open and constructive relationship with the CIA, , GIA executives, and key stakeholders by providing value added services and sharing information.

Minimum Experience Level

The following minimum experience is required:

• 6 – 8 years financial services experience in a senior position;
• Banking experience, inclusive of client facing experience (preferably);
• Ability to operate at a Senior level; and
• Leadership experience leading teams.

The following additional experience is preferred:

• Significant internal audit and / or information technology experience in banking

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Type of Exposure

• Strong stakeholder management and interpersonal skills, including communication with senior stakeholders of a non-data background (being able to communicate technical issues in simple business terms) and excellent reporting writing skills;
• Experience in managing projects, including developing project plans, budgets and deliverables schedules;
• Experience of managing people both in terms of managing delivery teams and providing coaching to individuals;
• Experience of the full engagement delivery lifecycle including risk and stakeholder management;
• Strong leadership skills 
• Analytical and problem solving capabilities on complex engagements

Technical / Professional Knowledge

• Principles of project management
• Regulatory, Legal and Economics Principles
• Relevant software and systems knowledge
• Risk management process and frameworks
• Training effectiveness principles
• Institute of Internal Auditors standards
• Facilitation techniques
• Internal audit policies and procedures
• Knowledge of relevant Legislation e.g. Banks Act, King III, Companies Act, BASEL - advanced

Behavioural Competencies

• Building Partnerships
• Coaching
• Communication
• Continuous Learning
• Innovation
• Driving for Results

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Job Purpose

• To actively own and participate in the overall evolution of the Technology or Domain asset while influencing and maintaining the health of the asset. Play a leadership role on the associated COE’s

Job Responsibialities

• For a specific domain or technology : pProvide guidance to stakeholders in terms of expertise and experience
• Guide and practice code design, analysis and integration to ensure effective application of technology
• Conduct Technology reviews of code and design for quality assurance
• Contribute to asset health
• Adhere to and contribute to defining patterns / practices/standards in application of technology or domain
• Participate in Code Branching and Merging
• Play and advisory role to Engineering leads
• Collaboration with domain architects and technical consultants ito technology and /or domain roadmaps
• Work within governance and compliance frameworks of the organisation
• Contribute into detailed Technical roadmaps in context of the organisation architecture and interdependent technologies
• Contribute into the planning and implement agreed technical roadmaps
• Conduct research and development experimentation to test thinking regarding technology or domain applicability
• Ensure an understanding of technology or domain requirements, performance integrations and optimisation as positioned in organisation
• Assist with and apply troubleshooting to resolve issues
• Evaluate and influence technology decisions
• Mitigate risk by evaluating  risks and impacts on  technology or domain
• Update the asset knowledge base
• Provide coaching, mentoring and upskilling of others within area of expertise
• Support the achievement of the  business strategy, objectives and values
• Stay abreast of developments in field of expertise 
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities
• Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy
• Seek opportunities to improve business processes, models and systems though agile thinking.
• Conduct self development both by mentoring others and being mentored

Critical Job Responsibilities

• Individual must have technical F5 product knowledge and experience implementing F5 solutions. F5 product certification would be preferred but not essential.
• Analyse and design of F5 solutions. 
• In depth networking design principles and experience.
• Infrastructure Architecture Principles and design experience.
• Support F5 solution deployment efforts

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Degree or Diploma in IT

Preferred Certifications

• Certificate in relevant Technology or Domain

Minimum Experience Level

•    At least 4 years on the job depending on aptitude. Requires less supervision and must be able work independently. Must be able to deal with issues not resolved by juniors.

Technical / Professional Knowledge

• Asset management
• IT Assets management processes
• Data Warehousing
• Information Technology (IT) Architecture

Behavioural Competencies

• Decision Making
• Courage
• Stress Tolerance
• Quality Orientation
• Technical/Professional Knowledge and Skills
• Emotional Intelligence Essentials
• Resolving Conflict